Trusted Agent profile · Oxfordshire, Surrey, Berkshire and more

Knight Frank reviews in Esher, Oxford, Hungerford and 2 more

4.6

★★★★★ Excellent

491 reviews across 5 offices and 3 platforms

www.knightfrank.co.uk

Knight Frank has five offices, in Esher, Oxford, Hungerford, Henley On Thames and Stratford upon Avon (Oxfordshire, Surrey, Berkshire and Warwickshire). Together they have 491 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.9 / 5

385

Reviews on Google

All 5 offices

Facebook logo

3.5 / 5

104

Reviews on Facebook

All 5 offices

View Agents logo

5.0 / 5

2

Reviews on View Agents

All 5 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Knight Frank's five offices, most reviewed first. Each has its own page.

Latest reviews from every Knight Frank office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

If only all estate agents were like these! Fantastic experience from start to finish with the sales team in Esher. Pro active but not pushy and excellent communication. Wouldn't hesitate to recommend.

Lisa · 20 February 2024 · Knight Frank Esher

Agent replied · 21 March 2024

Hi Lisa, many thanks for the review, it has been a pleasure to look after your purchase, thank you for your help in making it so smooth. Adam

5/5

Google

Just wanted to thank and extend my sincere appreciation for the professional, dedicated and friendly service offered by Mr Jamie Vass from Knight Frank. It is exactly and the precisely what was expected from my property letting agent! You guys are highly recommended 👍🏻 …

Sahan · 20 February 2024 · Knight Frank Esher

Agent replied · 21 March 2024

Thank you kindly Sahan, I am most grateful for your feedback. I am glad to have helped you, not just to find you a home, but to help throughout your tenancy. I wish you all the best moving forwards. Kindest Regards, Jamie

5/5

Google

I recently had the pleasure of working with Jamie Vass from Knight Frank, and I must say the experience was outstanding. From the very beginning, Jamie demonstrated exceptional professionalism and expertise. Our communication was seamless, thanks largely to the WhatsApp group he established, which kept everyone informed and connected throughout the process. Jamie’s dedication and attention to detail made a significant difference. I highly recommend Knight Frank for anyone seeking top-notch real estate services, and a special shoutout to Jamie for going above and beyond. Their service is truly a five-star experience!

Seshani · 20 February 2024 · Knight Frank Esher

Agent replied · 21 March 2024

Thank you kindly Seshani, I am most grateful for your kind words. I am glad to have helped you, not just to find a home but throughout your tenancy also. I wish you all the best moving forwards. Kindest Regards, Jamie

5/5

Google

I was looking to let out my apartment in November 23, and with another agent not having much luck, I enlisted Knight Frank. Jamie Vass became a trusted advisor and found me a tenant in less than a week. I was astounded by his professionalism, guidance and compassion for a new landlord who practically had 0 clue what the whole process looked like. I know also how helpful he was to my tenant who was new to renting as well. He helped build a great working relationship with myself and my tenant which has flourished since everything was completed. I’m not sure how successful this would have all been wi th out him. Thanks Knight Frank for making this process a little easier for a newbie, especially Jamie, this was remarkably easy with you guiding me along the way.

Aegean · 20 February 2024 · Knight Frank Esher

Agent replied · 21 June 2024

Many thanks for your kind words Aegean. While it was a pleasure to find you a lovely tenant so quickly, it was a delight to work with you also and guide you through the process and I wouldn’t have had you as a “newbie” should I have not known otherwise. I hope the tenancy goes well and you and your tenant have a strong relationship throughout. Please do feel free to reach out to me at any time. All the best, Jamie

5/5

Google

Knight Frank Esher found me a tenant almost overnight, and within 10 days they had moved in. Great turnaround, reduced void period for me. Had all the contacts I needed too, for remedial work that needed to be done within a week. Happy tenant makes a happy landlord. Thanks for everything KF!

Marcia · 20 February 2024 · Knight Frank Esher

Agent replied · 21 June 2024

Many thanks Marcia, I am glad to have managed to help you, not just source someone for you so quickly but also turning the tenancy around for you on a tight timeframe. It was a pleasure! Please do feel free to reach out if I can ever help at all in the future. Kindest Regards, Jamie

5/5

Google

Renting and moving can be very a stressful process yet we recently had the pleasure of working with Jamie Vass from Knight Frank while looking for a rental property. From start to finish, Jamie was very professional and experienced. He understood our needs and was determined to find us a property that matched our needs. He is highly knowledgeable about the local market and made sure we always felt like a priority. I’m so glad we chose Knight Frank for our real estate needs. Their knowledge and experience, combined with their patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend them to anyone looking for a rental property.

Hana · 20 February 2024 · Knight Frank Esher

Agent replied · 21 March 2024

Hi Hana, thank you so much, I appreciate moving is an incredibly stressful time but it was lovely to work with you and your family, I hope you will all be happy for many years to come! While you know where you can find me, I am sure our paths will cross in the village soon. Kindest Regards, Jamie

5/5

Google

Having dealt with other estate agents, I must say Knight Frank has been a breath of fresh air. I wholeheartedly recommend! Customer service and having people’s best interests at heart shines through. I would like to say a big thank you to Jamie for a remarkable service throughout the whole process. He was so patient, answering my one million questions, and being friendly yet professional. I think he deserves a raise or promotion because wow the service delivery was frankly exceptional. Thank you Jamie, you’re a star! God bless you!

Florence · 20 February 2024 · Knight Frank Esher

Agent replied · 21 March 2024

Thank you for the kind words, Florence. It's very much appreciated. I am glad to have gone over and above for you and got to the bottom of the mountains of questions. As always, feel free to reach out if I can ever help you at all in the future. Speak soon, Jamie.

5/5

Google

The whole experience from start to finish of selling our family home in Oxfordshire was done with such care and consideration along with a great professional service from all the team. Thank you Harry Ollie Gemma and the rest of the viewings team.

MMB · 21 January 2024 · Knight Frank Oxford

Agent replied · 21 March 2024

Thank you for your kind words. It has been a pleasure working with you.

5/5

Google

A really first class service from Ellie Fieldwick who managed to sell my property in Oxfordshire in challenging market conditions. Great communication and effective management of all the moving parts in the chain to get the sale over the line. Thank you Ellie!

Andy · 22 December 2023 · Knight Frank Oxford

Agent replied · 21 March 2024

Thank you very much for your kind words. It was a pleasure working with you. Best wishes for the future, Ellie

5/5

Google

We instructed Knight Frank’s Oxford office as executors of our mother’s estate for the sale of the family home. Olly Saxton advised us on the marketing strategy and was always available and responsive throughout the transaction. As the house would be a possible renovation project, he advised a realistic price in the hope of attracting higher offers, and also for us to obtain a seller’s survey report to avoid the risk of later renegotiations due to the condition of the property. Both proved spot on. We live a long way from the property and so Knight Frank were also very helpful in recommending companies to do maintenance work and being present for these visits, as well as all the viewings - they even took final meter readings for us on completion. We could not be more happy with the service provided by Knight Frank’s Oxford office and Olly Saxton in particular.

M · 22 December 2023 · Knight Frank Oxford

Agent replied · 21 March 2024

Thank you for entrusting me with the sale of your mother’s estate. It was a pleasure to work with you and if I can help in any way in the future, please do not hesitate to contact me. Best Wishes, Oliver

5/5

Google

Having worked with a local independent agent for over a year with two prolonged and failed sales, we decided to give Knight Frank in Oxford the challenge of selling our family home. Our very first meeting with Oliver was gently reassuring, He brought a candid honesty and reality to the process which helped us to ‘reset’ as we prepared to remarket the property. The on-boarding process was blissfully efficient through the creation of a wonderful brochure to getting live on various web portals in a matter of days. Marketing and generating interest and viewings of our property were never an issue but where the real value in working with Knight Frank shone through was management of the clients as interests matured from viewings to offers. The stewardship provided by Oliver and the team was first class, resulting in securing a most suitable buyer that not only delivered on everything they promised, but met the target to exchange of just 6 weeks. The depth of reputation and reach of the Knight Frank brand solicited buyers that simply may not have reached out through local agents. Coupled with smart insight and understanding of buyers tactics and behaviours, Oliver and the Summertown team delivered great support and commitment to our sale, we only wish we had gone to them in the first instance!

Scott · 22 December 2023 · Knight Frank Oxford

Agent replied · 21 March 2024

Dear Scott, many thanks for your kind review. It was a pleasure to be involved. Best Wishes, Oliver and the team.

5/5

Google

Always amazing experience with KF Esher. Jamie is always very helpful, goes the extra mile and quick to reply to any emails or last minute WhatsApp requests.

Miro · 30 November 2023 · Knight Frank Esher

Agent replied · 30 December 2023

Thank you Miro for your kind words, it’s a pleasure to work with also! See you very soon Kind Regards, Jamie

5/5

Google

Having worked closely with Jamie and the team at Esher Knight Frank for some time now, I have always found them to be professional, reliable and dedicated. It is always a pleasure to work with them, sometimes on a daily basis, and their proactive approach is always welcome.

Simon · 30 November 2023 · Knight Frank Esher

Agent replied · 30 December 2023

Simon, many thanks for your kind words Simon, it’s a pleasure to work alongside you. Jamie

5/5

Google

It's delicious

45 · 24 November 2023 · Knight Frank Oxford

Agent replied · 26 August 2023

Thank you for your review

5/5

Google

Ellie was very approachable and efficient!

Marc · 22 November 2023 · Knight Frank Oxford

Agent replied · 21 March 2024

Thank you for your kind review. We enjoyed helping you with your purchase and hope you’re extremely happy there.

5/5

Google

Ellie was a pleasure to work with. She worked hard, even dealing with issues late into the evening and on weekends.

Rt · 22 November 2023 · Knight Frank Oxford

Agent replied · 21 March 2024

Thank you for your kind review. It was a pleasure working with you, and we are delighted for you. I wish you all the best in your next chapter. Best wishes, Ellie

5/5

Google

I would highly recommend William and the team at Knight Frank. They went above and beyond to help us sell my mother's house. It was a difficult time for us all and their help and support made it an easier process than it otherwise would have been. Thank you!

Sarah · 22 November 2023 · Knight Frank Oxford

Agent replied · 21 March 2024

Dear Sarah, thank you very much for your kind words. I greatly enjoyed helping you and the family and very pleased we had a successful outcome.

5/5

Google

Harry Sheppard and team (the word team is important here) went the extra mile in uniting a lovely buyer with bereaved sellers in transferring the property to the next stage of it’s ownership. Against a backdrop of difficult market conditions, it would have been easy for the sale of the property to have dragged on for a prolonged period of time. Knight Frank placed the property at the right price point and effectively marketed it to the right target audience. Furthermore, they were tenacious in steering the deal through the legal process to it’s ultimate fruition. There is no substitute for experience-based knowledge, and when combined with personable and professional attention, Knight Frank appear to have a winning formula. Thank you Harry, thank you team Summertown. Peter Bennett

Peter · 22 November 2023 · Knight Frank Oxford

Agent replied · 21 March 2024

Thank you for your kind words and for taking the time to leave a wonderful review.

5/5

Google

We’ve had an exceptional experience with Knight Frank. The agents consistently went above and beyond to facilitate a very difficult sell. I would highly recommend this estate agent - they could not have done more for us or been more supportive along the way. Extremely professional and reactive to any circumstance put to them. Would always feel confident in using them going forwards.

Gemma · 22 November 2023 · Knight Frank Oxford

Agent replied · 21 March 2024

Many thanks Gemma for your kind words, we got there in the end.

5/5

Google

Rating only, no written review.

Luke · 31 October 2023 · Knight Frank Esher

5/5

Google

Rating only, no written review.

Martini · 23 October 2023 · Knight Frank Oxford

Agent replied · 21 March 2024

Thank you for taking the time to leave us a five star review

5/5

Google

Excellent support from Oliver Saxton at KF Oxford in the sale of our home - good insightful explanation of the market and sale strategy - and always ahead of the game in planning the next step.

Michael · 23 October 2023 · Knight Frank Oxford

Agent replied · 21 March 2024

Thank you very much for your kind review. It was a pleasure acting on your behalf and we wish you all the best in your new home.

5/5

Google

Big thanks to Maisie from the KF Esher office who was the agent who helped us buy our new home. The whole process from the initial viewing, to the move-in date, was seamless and she even gave us some advice on local nurseries and was vacuuming the carpet on our move-in day. What a service!

Heidi · 1 October 2023 · Knight Frank Esher

Agent replied · 30 December 2023

Thank you for your kind review. We hope you are enjoying your new home! Best wishes, Maisie

5/5

Google

We have let our property now 2x with Knight Frank and they are amazing! Especially Jamie & Harrie who have been amazing to work with, always super responsive and helpful. I look forward to working with them more in the future. Nahide

Nahide · 1 October 2023 · Knight Frank Esher

Agent replied · 30 December 2023

Hi Nahide, It has been a pleasure working with you too, thank you for your review. We look forward to many more years working with you. Best, Harrie and Jamie

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Knight Frank

How many reviews does Knight Frank have?

Knight Frank has 491 reviews across its five offices, rated 4.6 out of 5 overall: 385 on Google, 104 on Facebook, 2 on View Agents.

Which Knight Frank office has the most reviews?

Esher has the most, with 239 reviews rated 4.3 out of 5, followed by Oxford with 180.

Where are the Knight Frank offices?

The five Knight Frank offices, by town:

  • Esher: The Old Post House High Street, Esher, Surrey, KT10 9QA
  • Henley On Thames: 20 Thameside, Henley On Thames, Oxfordshire, RG9 2LJ
  • Hungerford: Ramsbury House 22 High Street, Hungerford, Berkshire, RG17 0NF
  • Oxford: 280 Banbury Road Summertown, Oxford, Oxfordshire, OX2 7ED
  • Stratford upon Avon: Bridgeway, Stratford upon Avon, Warwickshire, CV37 6YY
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