Knight Frank Chelsea Sales reviews in Kensington and Chelsea

★★★★★ 5/5

Trustpilot

I have had to deal with Lety Lupi in…

I have had to deal with Lety Lupi in management in the last few days. Although she had no history on my actual tenancy, having only recently taken over from Catrin at my end of tenancy, she was a thorough professional manager . She did an excellent job, really getting up to speed very quickly with historic information efficiently and dealt with check out inventory feedback and agreement . I felt she was a real asset to Knight Frank in that she was polite , engaging as well as being diplomatic and being the perfect go-between tenant and Landlord in a very reasonable way. I would 100% use Knight Frank again because my experience with management has been. Letty is super efficient and a pleasure to deal with.

Miss · 7 October 2026

★★★★★ 5/5

Trustpilot

We have been with Knight Frank for…

We have been with Knight Frank for several years now and definitely wouldn’t go anywhere else. We have always received full support, genuine advice on choosing new tenants and also assistance at all times should we need any help or advice during tenancies. When looking for new tenants Carmen & Gaia have gone out of their way to secure the best calibre of tenants. Sofia has been very supportive and available at all times starting from choosing tenants to seeing the tenancy through together with Carmen and Gaia. Honestly I cannot praise them enough. Thank you all for always being there for us, at all times to help, advise and support us in any situation we find ourselves in. A very big THANK YOU :)

Jaimie · 1 October 2026

★★★★★ 5/5

Trustpilot

Katie was absolutely fantastic…

Katie was absolutely fantastic throughout the entire process. Finding and securing a new tenancy can normally be stressful, but she made everything feel incredibly simple and straightforward from start to finish. She was always helpful, responsive and easy to deal with, and kept everything moving smoothly throughout. She really took the stress out of the whole experience and made what can normally be a difficult process feel completely seamless. A quick thank you to Cherrie as well, who was also really helpful throughout the process. We really appreciate everything Katie did for us and couldn’t recommend her highly enough!

Hudson · 28 September 2026

★★★★★ 5/5

Trustpilot

Knight Frank in Wimbledon Village

Knight Frank in Wimbledon Village acted for us on the sale of our property in what was a difficult market. They worked hard to generate interest and viewings, giving feedback after each viewing. All the team were very professional and responsive and kept us informed throughout. They guided us through the process, giving considered advice on pricing and how to present the house. They recommended an excellent solicitor which made the process of exchanging in a relatively short timescale possible. Throughout the process all the team were supportive. Sonia was proactive in dealing with the purchaser's buying agent and worked tirelessly, keeping us informed throughout the process and worked hard to keep the sale progressing, always professional, never phased by things changing, going above and beyond, and her attention to details was exceptional. We would not hesitate to recommend the Knight Frank team

Customer · 23 September 2026

★★★★★ 5/5

Google

I had a great experience working with Jonathan at Knight Frank Chelsea during my property search. He was very professional, responsive and helpful throughout the whole process, and really took the time to understand what I was looking for. He ultimately helped me find a place that I’m very happy with, and his follow-up throughout the process was always prompt and professional. He made the whole experience smooth and straightforward, and I would definitely recommend Jonathan to anyone looking to rent in the area.

Nora · 11 September 2026

★★★★★ 5/5

Trustpilot

High quality yet grounded

I very rarely write reviews, but I am minded to here because they were so good. Knight Frank, in particular Mark Proctor and his excellent team, worked very hard for us with a great deal of professionalism - the team has a lot of experience and polish, yet they have their feet on the ground and are a real pleasure to interact with. They generally got things spot on, and they are good people.

Chantry · 23 September 2026

★★★★★ 5/5

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Maisie and the team at Knight Frank…

Maisie and the team at Knight Frank were fantastic. We found our dream home and needed to get our house on the market very quickly. Maisie and the team had the property launched within a matter of days and secured an offer in around six weeks. We exchanged today and are absolutely thrilled with the outcome. We’re incredibly grateful for all their hard work, guidance and support throughout the process. Thank you!

Stuart · 25 September 2026

★★★★★ 5/5

Trustpilot

Excellent all round service

A very happy experience with Knight Frank. A fair initial pricing and excellent communication throughout the selling process. Viewings were enthusiastically conducted and there was always someone at the end of the phone if I needed to talk through something. Ultimately the sale was actively pursued and achieved - and I’m now able to move on in a difficult market. Would highly recommend.

Puddychops · 8 October 2026

★★★★★ 5/5

Google

We recently dealt with Knight Frank Chelsea. Archie was the most helpful, organized, patient and composed negotiator we have encountered. He is a superb professional that guided us with ease through a fairly demanding process of a listed property. Our position abroad at the time made things more difficult and, had it not been for him, his skills and manners, it is likely we would not have „landed smoothly“. Thanks very much Kinght Frank Chelsea!

Αφροδίτη · 11 July 2026

★★★★★ 5/5

Google

I've just bought my 20th home from Knight Frank and Emmie-Lou made it an absolute pleasure. A professional throughout she brought me, my client and the seller together to exchange contracts yesterday on a super flat in Kensington. Across all the detail, un-phased by the process and polite and courteous all the while. A great ambassador for her firm and a superb advert for her profession. 👏🏻 I'm looking forward to my 21st deal!

Henry · 11 July 2026

★★★★★ 5/5

Trustpilot

Would recommend Knight Frank to anyone…

Would recommend Knight Frank to anyone looking for a house in the Fulham area due to their exceptional client service, thorough expertise in each property and speedy responses to any queries. Amy Collins was a standout estate agent from my experience searching in several locations with many different companies. She was able to quickly learn what I was looking for and find the perfect properties to meet those needs, showcasing a high level of knowledge in each one. She is timely in following up and answering queries, always readily available, and goes that extra mile to make sure you are catered to - basically everything you would want in an estate agent! Her effort will always be remembered and admired.

Hashim · 14 May 2026

★★★★★ 5/5

Trustpilot

I had a positive experience working…

I had a positive experience working with Knight Frank. Especially I'd like to highlight assistance of property manager Toru Yoshioka, who strives to resolve incoming client requests as quickly and effectively as possible in any situation or issue. Toru is highly experienced, honest, and has been working in his field for a long time. If you work with Toru, you can be confident that his advice and insight can be trusted in resolving any issue that arises.

Vitaly · 18 May 2026

★★★★★ 5/5

Google

Archie has been a total star to deal with- quick and efficient and always on hand to answer any questions we may have... made hard by the fact we're often not in the UK! However, he has put up with our time zone differences, and we are very grateful! Thank you Archie for making the whole process as smooth as can be expected!

Lucy · 11 August 2026

★★★★★ 5/5

Trustpilot

The professionalism and attitude of the team

The professionalism and attitude of the people who work there, which makes it a pleasant experience instead of a chore. Sofia and her team on the sales side at Craven Terrace are upbeat but sensible and their efforts are much appreciated. We let our flat with KFR for the first time in 2024 so had also to learn the ropes once we had found a tenant- we were lucky to have Phillip Dunn to help us because he knows how everything works in managing a property , and can advise when something needs attention and when it doesn’t .And he gets things done, which is a really good service.

Mr · 12 March 2026

★★★★★ 5/5

Trustpilot

Lety - Best Property manager

Lety has been an absolute pleasure to work with. She took complete ownership, communicated clearly and consistently, and rebuilt my confidence in the service. She's responsive and proactive. Whilst I am sad to lose her managing my property, I am very happy to see progress - a promotion truly deserved.

J · 28 September 2026

★★★★★ 5/5

Google

I reached out to Knight Frank in the summer for the sale of my property in Chelsea. Claire and her team gave me a very realistic valuation and expectation of what the market was at the time. We set out the strategy to sell the property and the incredibly proactive Emmie got me an incredible offer just a few weeks after putting it on the market. Emmie was incredibly helpful in bridging the gap between me and the buyer and she was resolute and fast in getting the deal over the line to completion, helping me deal with all the parties involved. I am very happy with how it all went.

Cecilia · 16 February 2026

★★★★★ 5/5

Google

We sold our flat through Knight Frank Chelsea and Alistair was our main point of contact throughout. He was always on the end of the phone or email, nothing was too much trouble, and he handled the whole process for us so we never had to chase. Highly recommend.

Sofia · 11 September 2026

★★★★★ 5/5

Trustpilot

Excellent experience start to finish

Excellent experience start to finish. Jonathan Lacey was ultra-efficient, highly communicative throughout, gave excellent advice at all stages, had immediate access to a wide range of potential buyers, and kept the buyer on track. A great job by Jonathan and Knight Frank from start to finish.

Mike · 13 September 2026

★★★★★ 5/5

Trustpilot

Maisie was absolutely incredible during…

Maisie was absolutely incredible during a really stressful 8 month long wait for probate with a baby on the way. She went above and beyond even replying and helping with comms during times of sickness. Making the whole process so much smoother - thank you for getting everything over the line in time for us! You are amazing.

Sarah-Louise · 16 June 2026

★★★★★ 5/5

Google

Emmie Lou was a delight to deal with and went the extra mile for us in a difficult sale. She never gave up when we were close to taking the house off the market and gently told us what needed to be done to get the sale over the line. Incredibly professional , always at the end of the phone and Claire was always in the background ready to give advice when needed. The dream team. I would recommend anyone selling to go with them! Thank you for all you have done.

Clare · 16 December 2025

★★★★★ 5/5

Google

We had a fantastic experience with Knight Frank Chelsea when we recently bought a property in the area. Our sales negotiator, Archie was outstanding. He was totally committed, always available and highly skilled at resolving conflicts and keeping both solicitors on track. Highly recommended!

Jean-Christophe · 11 September 2026

★★★★★ 5/5

Trustpilot

Annabel was incredible!!

Thank you SO much to Annabel who has been nothing but incredible during my search in looking for a new flat. I could not reccomend her more, she has been so kind and extremely helpful. Thank you so much Annabel!

Mia · 2 October 2026

★★★★★ 5/5

Trustpilot

Easy and enjoyable rental process

Katie made the whole process so easy and enjoyable. Everything was handled quickly and professionally, without any unnecessary complications or stress. We felt genuinely special as clients. We’re so happy with our new home and really grateful for her help!

Valerie · 29 September 2026

★★★★★ 5/5

Trustpilot

Amazing experience with Knight Frank

Amazing experience with Knight Frank! A special thank you to Louna Del Barrio, who found us the most incredible house. She was professional, kind, and truly went above and beyond. We couldn’t be happier and highly recommend her!

Raoul · 11 October 2026