Trusted Agent profile

Knight Frank Sheffield New Homes reviews

4.9

★★★★★ Excellent

1,615 reviews across 2 platforms

7th Floor, Fountain Precinct, Balm Green, Sheffield, S1 2JA, Sheffield S1 2JA

Knight Frank's Sheffield office at 7th Floor is rated 4.9 out of 5 across 1,615 reviews on two platforms, including 74 Google reviews rated 4.9. The 1,541 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

74

Reviews on Google

This office

Trustpilot logo

1,541

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Trustpilot

Would recommend

Katie was very helpful through the process of viewing the property all the way to moving. The referencing was taking a while and giving us issues and not telling us theh reason but it’s not the fault of the estate agents and Katie was very helpful and quick with trying to solve this. I would recommend this estate agents compared to others I had to deal with which were much less professional and helpful than knight Frank.

Harry · 3 September 2026

Agent replied · 24 September 2026

Dear Harry and Nicole, Thank you very much for your kind feedback, it was a pleasure working with you and wish you all the best in your new home! Best wishes, Katie and the Knight Frank Fulham Lettings team

5/5

Trustpilot

Victoria was fantastic

Victoria was fantastic. Dealing with two dozen estate agents in Cobham and Esher she was the first estate agent who actually did proper agency (I’m an ex agent myself). She really sussed out what we needed (she was the only estate agent who did this!) and ended up introducing us to our ideal house even though it was outside our remit. She then really earned her stripes managing a complicated and drawn out chain - again showing her worth. If not for her we would have never initially found something and never made it to exchange. We cannot thank her enough and the rest of the Knight Frank team that was working on this in the background.

Dickon · 13 June 2026

Agent replied · 23 June 2026

Thank you so much for such a thoughtful and generous review, it truly means a lot. As we both know, the process wasn’t without its challenges, but I’m delighted we were able to navigate the complexities and reach a successful outcome. Wishing you and your family all the best in your new home. Best wishes Victoria and the Knight Frank Esher Team

5/5

Trustpilot

Would recommend Knight Frank to anyone…

Would recommend Knight Frank to anyone looking for a house in the Fulham area due to their exceptional client service, thorough expertise in each property and speedy responses to any queries. Amy Collins was a standout estate agent from my experience searching in several locations with many different companies. She was able to quickly learn what I was looking for and find the perfect properties to meet those needs, showcasing a high level of knowledge in each one. She is timely in following up and answering queries, always readily available, and goes that extra mile to make sure you are catered to - basically everything you would want in an estate agent! Her effort will always be remembered and admired.

Hashim · 14 May 2026

Agent replied · 27 May 2026

Thank you very much Hashim for your very kind words, it is greatly appreciated. It was a pleasure to help you with your search and many congratulations on your new home! Please do not hesitate to reach out if we can ever be of assistance in the future. Kind regards, Amy and the Knight Frank Fulham team

5/5

Trustpilot

I had a positive experience working…

I had a positive experience working with Knight Frank. Especially I'd like to highlight assistance of property manager Toru Yoshioka, who strives to resolve incoming client requests as quickly and effectively as possible in any situation or issue. Toru is highly experienced, honest, and has been working in his field for a long time. If you work with Toru, you can be confident that his advice and insight can be trusted in resolving any issue that arises.

Vitaly · 18 May 2026

Agent replied · 23 October 2024

Thank you for taking the time to write a review, I am truly delighted to receive such positive feedback. I have been doing my best, and will continue to do so, to ensure you receive the highest level of service. Kind regards Toru Yoshioka

5/5

Trustpilot

The professionalism and attitude of the team

The professionalism and attitude of the people who work there, which makes it a pleasant experience instead of a chore. Sofia and her team on the sales side at Craven Terrace are upbeat but sensible and their efforts are much appreciated. We let our flat with KFR for the first time in 2024 so had also to learn the ropes once we had found a tenant- we were lucky to have Phillip Dunn to help us because he knows how everything works in managing a property , and can advise when something needs attention and when it doesn’t .And he gets things done, which is a really good service.

Mr · 12 March 2026

Agent replied · 20 March 2026

Thank you for your kind words, it is a privilege to be trusted to look after your property. - Phillip & Sofia

5/5

Trustpilot

Amazing team - great comms and helpfulness

We had a really great experience when looking for our next flat. Lucy was super friendly and helpful. We really appreciated her communication throughout the offer process and even when she went on holiday she made sure to have someone else help us if we needed. She’s been super great at helping us organise our move and has overall just made the experience so much more pleasant and pain free than some of our experience with others in the past. Thank you Lucy and Ivanka for all of your help!

Daniela · 22 January 2026

Agent replied · 23 January 2026

Dear Daniela, Thank you for leaving such a lovely review. It has been an absolute pleasure helping you find your new home and we wish you all the best in the future. Best wishes, Lucy and Ivanka

5/5

Trustpilot

Excellent experience start to finish

Excellent experience start to finish. Jonathan Lacey was ultra-efficient, highly communicative throughout, gave excellent advice at all stages, had immediate access to a wide range of potential buyers, and kept the buyer on track. A great job by Jonathan and Knight Frank from start to finish.

Mike · 13 September 2026

Agent replied · 24 September 2026

Thanks Mike, I very much appreciate your comments. We are so pleased for you and your family, and particularly glad that a result came so swiftly. Best wishes Jon and the Knight Frank Winchester team

5/5

Trustpilot

Maisie was absolutely incredible during…

Maisie was absolutely incredible during a really stressful 8 month long wait for probate with a baby on the way. She went above and beyond even replying and helping with comms during times of sickness. Making the whole process so much smoother - thank you for getting everything over the line in time for us! You are amazing.

Sarah-Louise · 16 June 2026

Agent replied · 23 June 2026

Thank you so much for taking the time to leave such a lovely review. It has been a pleasure working with you, and supporting you, throughout the purchase of your new home. We’re so pleased you were happy with the service you received. Wishing you all the very best in your new home, Maisie and the Knight Frank Esher team

5/5

Trustpilot

I had a very positive experience renting through Knight Frank

I had a very positive experience renting through Knight Frank. @Jordan and @Molly were professional, responsive and helpful throughout the letting process, making everything clear and straightforward. I really appreciate their support and would be happy to recommend them.

Erica · 14 September 2026

Agent replied · 24 September 2026

Hi Erica, thank you so much for your kind words. We are glad to have made the process as straightforward as possible for you. Please do let us know if there is anything we can do for you going forward.

5/5

Trustpilot

Only fair to mention the brilliant service by Lety

We received an amazing support and service from Lety at the agency. Lety was prompt in resolving any issues we had and attentive to details, always striving for a professional yet practical solutions. Thank you Lety and the team.

Alexandria · 8 September 2026

Agent replied · 24 September 2026

Thank you, Alexandria, for your kind review. It was a pleasure assisting you, and I am delighted to hear that you were pleased with the support and service provided. Your feedback is greatly appreciated. Thank you for your trust in Knight Frank, and I wish you all the very best for the future. Kind regards, Lety

5/5

Trustpilot

Exceptional Knight Frank Experience

I had the fastest and most convenient experience with Knight Frank. I contacted the team on Wednesday, had a viewing the next day, and the flat confirmed by Friday. So helpful for a busy lifestyle, strong professionals throughout. Bethan was top class from start to finish. Really impressed and grateful. Thank you

Luke · 15 June 2026

Agent replied · 23 June 2026

Thanks Luke - it was lovely working with you. Thank you for being so efficient yourself; it enabled us to act quickly and find you the right property in just 2 days. I wish you all the best with your new restaurant in Notting Hill, which I am sure will be a success. Beth

5/5

Trustpilot

The great lettings team at Knight Frank Chelsea

This May/June Jessica Cowell, Ed Pawson and Olivia Hearnden were a great team and super efficient. They pitched the asking price at just the right level to generate interest, rapidly got several offers at the asking price and helped me choose the tenant most likely to stay for some time. Thanks!

Phil · 11 June 2026

Agent replied · 23 June 2026

Thank you Phil for your kind reviews. We are thrilled the property was rented so rapidly and a great new tenant! Thank you again. Knight Frank Chelsea

5/5

Trustpilot

5* professional service

I recently let my property through Knight Frank and had an excellent experience throughout the process. Kavita and Katie were professional, responsive and kept me updated at every stage. They worked hard to secure suitable tenants and made what can often be a stressful process feel straightforward and well managed.

Youssef · 16 June 2026

Agent replied · 23 June 2026

Thank you very much for your kind review - it means a lot to both of us. We’re delighted to hear you had a positive experience and that our communication and support throughout the process made things feel straightforward. It was a pleasure working with you, and thank you again for your recommendation. Best wishes, Katie & Kavita

5/5

Trustpilot

Iftina, an excellent property manager

Iftina has been a new property manager for the apartment I rent. Since her arrival, she has been extremely helpful and very easy to communicate to solve any problems that have had

Benat · 11 September 2026

Agent replied · 24 September 2026

Thank you so much for your kind review, Beñat. I'm delighted to hear you've had a positive experience. Your feedback is greatly appreciated, and it has been a pleasure assisting you. Please don't hesitate to get in touch if you need anything in the future. Kind regards, Iftina

5/5

Trustpilot

Fantastic experience renting through…

Fantastic experience renting through Knight Frank! Carmen was so professional, attentive, and supportive from start to finish. Couldn’t have asked for a better agent!

林恺 · 22 September 2026

Agent replied · 24 September 2026

Hi 林恺 刘, Thank you so much for your 5-star review. I really appreciate you taking the time to share your feedback. If there’s ever anything I can assist you with in the future, please don’t hesitate to get in touch. Best regards, Carmen

5/5

Trustpilot

Brigette Bulan and Knight Frank Rentals

Brigette Bulan and Knight Frank have been looking after my rental property for over 15 years. Brigette and the team are always very attentive, offer good advice and look after both the landlord and the tenant. Thank you Knight Frank!

ANDREA · 21 May 2026

Agent replied · 27 May 2026

Dear Andrea Thank you for your kind words. It was a pleasure working with you on this year’s rent review. Kind regards Brigette

5/5

Trustpilot

Knight Frank has done a great job…

Knight Frank has done a great job managing our property, particularly Domnita Florea who is always very proactive with her communication and very helpful. Knight Frank definitely is one of best companies to use for property related work and services.

Peter · 15 May 2026

Agent replied · 27 May 2026

Thank you ever so much Peter for your kind review and for taking the time to leave it. Thank you again. Domnita

5/5

Trustpilot

Tina Stres was amazing

Tina Stres was amazing - I repeatedly had to change appointments as I was arranging on behalf of a client but she was so helpful and also knowledgeable about the local area which was great !

Dee · 12 June 2026

Agent replied · 23 June 2026

Thank you so much for your kind words! I’m really glad I could help accommodate the changes and support you with local knowledge. It was a pleasure assisting you, and I hope to continue working with you! Best, Tina

5/5

Trustpilot

Ava has been exception since the start

Ava has been exception since the start. Always reachable and extremely proactive. She shows so much care and compassion when dealing with clients and it speaks volumes of her character. It has been an absolute pleasure to work with her

John-Paul · 8 May 2026

Agent replied · 27 May 2026

Hi John-Paul, Thank you so much for the lovely feedback. It’s been a real pleasure to work with you, and I’m glad I’ve been able to help throughout. Best regards, Ava

5/5

Trustpilot

Sarah Gunn - what a star

Sarah Gunn was exceptional in helping with our property search. She encouraged us to think outside the box and consider different options that she felt would suit us. She was always cheerful, honest and very accommodating. A star employee.

Julie · 9 May 2026

Agent replied · 27 May 2026

Dear Julie, Thanks so much for your lovely review. It was a pleasure to work with you and I’m really pleased you had such a positive experience. Wishing you all the best, Sarah and the Knight Frank South East New Homes team

5/5

Trustpilot

I couldn’t recommend Liv Papps enough

I couldn’t recommend Liv Papps enough. She was professional and incredibly helpful throughout the whole process. Communication was excellent from start to finish, and she always made time to answer any questions or keep me updated.

Saula · 14 May 2026

Agent replied · 27 May 2026

Dear Saula, thank you for your kind review. It has been a pleasure working with you! please do reach out in the future if there is anything else I can assist with. Wishing you all the best in your new home. Many thanks, Liv

1/5

Trustpilot

Waiting for deposit for four months

Rented an apartment for 3 years where they were managing agent. We moved out in February, and are still waiting for our deposit to be returned despite repeated requests (that's almost four months). We had the apartment cleaned via a company that they themselves recommended. The checkout report showed only minor damage (wear-and-tear). But after three months, then want to deduct almost a thousand pounds from the deposit for damage and a "top-up" cleaning. It seems like a tactic to screw people over: wait for an extensive period before reacting and then just make unreasonable claims, hoping that the other side just accepts it. They're effectively just running cover for rich foreign landlords with questionable moral ethics. Fair enough, I guess that's how you make money these days. Still just one star from me.

Toby · 12 June 2026

Agent replied · 23 June 2026

Hi Toby, We’re sorry to hear about your recent experience. We understand that your Property Manager has been in touch and provided an update. However, if you would like to discuss this further, please don’t hesitate to contact us at customerexperience@knightfrank.com, and we’d be happy to assist. Thank you, Knight Frank

5/5

Trustpilot

Truly exceptional service

I was in the midst of travelling whilst trying to secure my new home. Summer went over and above to make the process as seamless as possible - working beyond her normal hours to ensure everything was in order. Truly exceptional service.

Amanda · 13 March 2026

Agent replied · 20 March 2026

Hi Amanda, Thank you so much for taking the time to leave such a wonderful review - that’s incredibly kind of you. I’m really glad I could help make the process smooth for you, especially while you were travelling. It was an absolute pleasure assisting you. Best wishes, Summer

5/5

Trustpilot

Thank you!

The biggest of thank yous to Helen and Leigh at Knight Frank Stow on the Wold for their expertise and guidance through both the selling and purchasing of our old house and our new house! We certainly had a complicated and at times very difficult house move, however they steadied the ship calmly and worked incredibly hard to secure both our sale and purchase. We are immensely grateful for their time and effort and would highly recommend them to anyone who is about to embark on the house move journey!

Vicky · 19 May 2026

Agent replied · 27 May 2026

Thank you so much Vicky, for your kind review. We are very pleased that you are happy in your new home, the sale and purchase certainly had its challenges along the way, but glad we managed to get you over the line, with both houses, after a few bumps in the road. Do let us know if we can help again in the future, although I expect you have no plans to move again for a very long time! Best wishes Helen and the Knight Frank Stow-on-the-Wold team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Knight Frank's Google reviews

Questions about Knight Frank Sheffield New Homes

How many reviews does Knight Frank Sheffield New Homes have?

Knight Frank's Sheffield office has 1,615 reviews across two platforms: 74 on Google, 1,541 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Knight Frank Sheffield New Homes's rating?

Knight Frank Sheffield New Homes is rated 4.9 out of 5 across all 1,615 reviews, and 4.9 out of 5 on Google from 74 reviews, checked 9 October 2026.

Where is Knight Frank's Sheffield office?

Knight Frank Sheffield New Homes, 7th Floor, Fountain Precinct, Balm Green, Sheffield, S1 2JA, Sheffield S1 2JA.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.