Knight Frank Lettings reviews

★★★★★ 5/5

Google

Omar was amazing, very prompt to respond to my enquiry, we managed to set up a viewing that same day, then he gave me all the relevant info I needed and set up everything else from offer form through to agreements etc super efficiently! He kept me updated with every step. Best agent I’ve ever worked with! Thanks Omar!

Naz · 16 February 2026

★★★★★ 5/5

Google

Renting an apartment with Knightfrank was a very satisfactory experience. Omar did a remarkable job at operating in a tight schedule with assiduity. A smooth overall experience with Omar being kind, understanding all the requests, and a very good help. Thanks to Omar and all the team for their excellent service!

Benjamin · 23 October 2025

★★★★★ 5/5

Google

I highly recommend Isabel at the Knight frank aldgate estate branch as my property agent! Her professionalism, attention to detail, and dedication to finding the perfect home made my experience exceptional. Thank you, Isabel , for going above and beyond! She’s always the best.

Wong · 19 April 2025

★★★★★ 5/5

Google

We were assisted by Omar who was incredibly professional, helpful as well as quick and clear in his communication. We felt like our interests as renters were represented really well. The whole process was efficient, and Omar managed to organize a move in date within 1 week of the viewing. We were very satisfied and would recommend his services to anyone.

Samu · 14 January 2026

★★★★★ 5/5

Google

I have been extremely pleased with the high quality of service and professionalism I received from my agent. Andrew has been incredibly helpful and responsive throughout the entire process from viewing the apartment to signing lease and it was a true pleasure to have him as my agent. I will definitely recommend this agency and Andrew and rent from them in the future as well.

Piotr · 12 June 2023

★★★★★ 5/5

Google

Moved into a flat in Aldgate recently, it was my first time renting so I was a bit unsure how the experience would go. Ischa was very informative about how everything would work, the apartment we viewed was in great condition and our offer was accepted at asking price. Great experience

Tommy · 16 April 2024

★★★★★ 5/5

Google

Quick shout out to Sam Taylor who was excellent. Sam helped me with my search for an apartment in Aldgate East and he was very knowledgeable about the area. Also prompt and easy to deal with - would recommend.

Karan · 30 July 2024

★★★★★ 5/5

Google

Knight Frank has always been a very dedicated and professional agent, helping us so much as always. Especially Andrew Twagira have helped us tremendously in securing new tenants and handling everything smoothly.

Hongfei · 28 October 2024

★★★★★ 5/5

Google

Andrew at Knight Frank Aldgate was relentless in locating a tenant for our property, and we are extremely pleased to have our property filled in record time. As we are first-time landlords, he patiently explained the whole process to us and answered every question, no matter how ridiculous it was, so that we felt safe and comfortable in leaving the task of property management in their hands. Kudos to everyone at Knight Frank, we found that everyone we dealt with was professional and proactive in getting the job done.

Beaver · 13 October 2023

★★★★★ 5/5

Google

Very easy and helpful process- this was my first time renting solo and I was helped the entire way through. I was helped by Andrew Twagira, who was incredibly professional, friendly and patient. I would recommend this branch and Andrew in particular to anyone looking to rent/buy and wanting a easy process.

Hannah · 12 June 2023

★★★★★ 5/5

Google

Omar R did a fantastic job helping me secure a beautiful property near Old Street. Very fast and proactive, great mediation between parties, and earned my trust. Plan to be at this place for a while, but down the line hope we'll work together again.

Thomas · 14 October 2025

★★★★★ 5/5

Google

Great experience with Knight Frank! They were extremely helpful helping me find the right apartment while moving to London from abroad. Specifically Owen and Omar provided great and timely service.

Diego · 16 February 2026

★★★★★ 5/5

Google

Andrew Twagira is definitely professional. He has put in to help us find the ideal home. His timely responses to inquiries and concerns have been important in making this process go smoothly.

J · 16 April 2024

★★★★★ 5/5

Google

My experience with Knight Frank Aldgate was great, all thanks to Andrew. Andrew helped and guided us through every step of our move. He made sure to answer all our calls, emails, and texts very promptly. Not only this, but Andrew is very kind and professional as well as very helpful!

Hannah · 12 June 2022

★★★★★ 5/5

Google

Very helpful and easy to deal with. Dealt with Andrew Twagira who was very professional, responsive and available to answer any questions I had within a very short timeframe. Look forward to dealing with Andrew and the team again soon.

Nathan · 12 June 2023

★★★★★ 5/5

Google

Omar did a great job at helping me find my new flat! A very smooth, quick and efficient process with excellent communication! Thank you 🙏🏼 …

Harriet · 15 December 2025

★★★★★ 5/5

Google

Simon called us about the property before it was even up online on the market. We instantly snapped it up. Simon was a great help in getting our completion over the line. He made every effort to help improve communication between buyer and seller and the lawyers and it helped smoothen some of the bumps along the way.

Bradley · 12 June 2020

★★★★★ 5/5

Google

We purchased a flat through Knight Frank where they were the agent for the sale and current letting. Oliver and Simon were great to work with. They were knowledgeable, supportive, & communicative with every step of the process. They always had prompt responses to any questions we had about the property, or buying a home in general. Very happy!

Katherine · 13 June 2019

★★★★★ 5/5

Google

Dealt with the Knight Frank Aldgate team, in particular Simon Boulton and James Mansfield, both individuals were professional, approachable and diligent, they remained focussed during the selling of my flat and maintained a strong communication with myself. They accompanied a number of viewings and received positive feedback which resulted in us selling our flat in December.

Steven · 12 June 2020

★★★★★ 5/5

Google

My experience of dealings with this office has always be the best. A team of extremely professional people and know what they are doing and always go extra mile to help me. The are just nice people to work with especially Sinem, Andrew and Jennifer… Keep up with the good work all! Cheers Bill

Guillermo · 16 April 2024

★★★★★ 5/5

Google

Very helpful and easy to deal with. Dealt with Andrew Twagira who was very professional, responsive and available to answer any questions I had within a very short timeframe. Look forward to dealing with Andrew and the team again soon.

N · 10 January 2023

★★★★★ 5/5

Google

Very professionals. Sarah Rynne was excellent. Very helpful and resolutive.

Montse · 28 September 2024

★★★★★ 5/5

Google

I would like to thank Simon Boulton and in particular Aaron Menashy with whom I had most contact with for a recent purchase. Aaron was professional, helpful, friendly and continually kept me up to date with progress. I would have no hesitation in recommending the Knight Frank Aldgate office team for future business.

M · 12 June 2020

★★★★★ 5/5

Google

Sam Taylor was the best, supportive throughout the whole period and very responsive! Superb service!

Elias · 30 June 2024