Trusted Agent profile

Knight Frank reviews

4.6

★★★★★ Excellent

491 reviews across 5 offices and 3 platforms

www.knightfrank.co.uk

Knight Frank has 491 reviews across five offices (Esher, Oxford, Hungerford, Henley On Thames and Stratford upon Avon) and three platforms, rated 4.6 out of 5 overall. Knight Frank has the most, 239. Checked 9 October 2026.

Google logo

4.9 / 5

385

Reviews on Google

All 5 offices

Facebook logo

3.5 / 5

104

Reviews on Facebook

All 5 offices

View Agents logo

5.0 / 5

2

Reviews on View Agents

All 5 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Knight Frank's five offices, most reviewed first. Each has its own page.

Latest reviews from every Knight Frank office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I have today completed the sale of my cottage in Oxfordshire -helped in great measure by Oxford Partner ,Harry Sheppard. From the beginning Harry has been easily available and always returned my calls. He achieved the price I set for him …

Olga · 22 October 2025 · Knight Frank

Agent replied · 28 January 2026

Dear Olga, many thanks for your kind words. We are very pleased with the outcome as well, especially given current market conditions. Thank you for asking Knight Frank to act for you in the sale. Best wishes Harry and the Knight Frank Oxford team

5/5

Google

We had a brilliant experience with Knight Frank! Fiennes McCulloch helped us through buying our first house amazingly! What could have been a stressful experience was very smooth and felt very easy! I know Fiennes did a lot behind the scenes to keep the vendor happy when our mortgage took a while to come through, which we are so grateful for. Would highly recommend going to Knight Frank, thanks to Fiennes we had a great experience, he helped us through each stage and made sure we understood everything without stress!! Thank you Fiennes!!! Our first home and we couldn’t be happier!

Rosie · 20 October 2025 · Knight Frank

Agent replied · 20 March 2026

Thank you, Rosie, for your kind words. We’re all delighted to hear that you felt well looked after throughout the process, and we truly appreciate you taking the time to leave a review. Wishing you and Ross all the very best in your new home. We hope the work is going to plan, and that you're settling in well. Very best wishes, Fiennes and the Knight Frank Hungerford team

1/5

Google

Truly dreadful. Failed to communicate key information between buyer and vendor. Didn't communicate absence over crucial dates in the process. Caused a significant delay, and could have cost the deal.

G · 13 October 2025 · Knight Frank

Agent replied · 13 April 2026

I'm so sorry to read this - please could you email me some more details so that I can investigate further? My email address is suzanne.vickery@knightfrank.com. We strive to provide an excellent customer experience and so all complaints are … More

5/5

Google

William Kirkland and the whole team were clear, patient and reliable when we sold our house in Iffley. We rate them highly with a special mention to Annie who conducted the viewings. Thank you.

Helen · 13 October 2025 · Knight Frank

Agent replied · 13 April 2026

Dear Helen, Thank you so much for your kind words. We very much enjoyed working with you both on the sale, and a good result was achieved in the end. Very best wishes William and the Knight Frank Oxford team

5/5

Google

I had the pleasure of working with Jamie Vass, and cannot recommend his services highly enough. Throughout what turned out to be a rather drawn-out process due to delays with the tenants’ house sale, he communicated clearly and thoroughly at every stage, ensuring I was always kept up to date. He consistently went above and beyond to support all parties involved, handling each hiccup with professionalism and a proactive approach that gave me complete confidence. It is rare to find someone so dedicated to their work, and I genuinely believe his efforts warrant recognition, in fact, I would say a pay rise is thoroughly deserved! I would not hesitate to recommend Jamie Vass to friends, family, or anyone seeking to rent a property. His commitment and attention to detail made the entire experience far smoother than it otherwise might have been.

Joe · 13 October 2025 · Knight Frank

Agent replied · 13 April 2026

Thank you Joe, it has been a pleasure finding you another Tenant, and I hope to work with you for many more years to come. Best wishes Jamie

5/5

Google

We sold our house in Oxford with Knight Frank, and the service was excellent. The agent Oliver Saxton and the whole team in the Oxford office were quick to respond and kept in touch with us throughout the whole process. They also kept a …

Mike · 23 September 2025 · Knight Frank

Agent replied · 13 April 2026

Thank you Mike, it was a pleasure to work with you and be involved in the sale of your home. Wishing you all the best. … More

5/5

Google

Outstanding service and communication from Olly Saxton at Knight Frank in Oxford. After meeting with Penny Sinclair and Savills, we chose Olly because of his personable approach and clear, straightforward advice. He guided us on timing and …

Richard · 13 September 2025 · Knight Frank

Agent replied · 12 September 2025

Thank you so much for your kind words. I’m delighted you felt supported and confident throughout the process. It was a real pleasure working with you. Wishing you all the very best in your next chapter. … More

5/5

Google

Victoria Miles is one of the best agents in Esher & Cobham area always showing us the best properties on the market, looking forward to closing a property with her in the near future.

BP · 13 September 2025 · Knight Frank

Agent replied · 13 April 2026

Thank you for your kind review, I look forward to working together to find you your new home.

5/5

Google

The team at Knight Frank managed the rental of my house and did a fantastic job. Jamie and Beth, supported by Harri were all brilliant - trustworthy, professional and proactive. Their approach sets them apart from their competitors and I would try them to anyone looking to rent out their property. Additionally, Daniel, who manages the property once rented was also brilliant and a significant cut above property managers from other agents in the area

Ash · 13 September 2025 · Knight Frank

Agent replied · 13 April 2026

Thanks for a lovely review Ash, it was a pleasure working with you and we hope to again in the future. Jamie, Beth, Daniel and Harrie

5/5

Google

Tina was a Legend! Super kind and followed up so quickly. Working with her was by far my favorite agency I chatted with during our search.

Jim · 13 September 2025 · Knight Frank

Agent replied · 13 April 2026

Thank you Jim for your kind review. It was a pleasure working with you and assisting with your search. Tina

5/5

Google

Harry Sheppard and his team were outstanding in handling the sale of my property in Burford. His strong client network, clear communication, and expert negotiation skills made the entire process seamless. Thanks to Harry’s experience and …

Alex · 13 August 2025 · Knight Frank

Agent replied · 13 April 2026

Thank you for taking the time to share your thoughts. It has been a team effort and a delight to act on your behalf. It is a wonderful home in an exceptional position. I have no doubt the new owners will love and cherish the property like … More

5/5

Google

Brilliant service from Jamie in the lettings team. At 36 weeks pregnant and having been gazumped on our onward house purchase, we needed to move quickly - and Jamie delivered! He kept us updated every day and we were into a rental a couple of weeks later. Wouldn't hesitate to recommend.

Sophie · 13 August 2025 · Knight Frank

Agent replied · 13 April 2026

Thank you Sophie for your lovely review. Wishing you all the best with your new arrival. Let me know if there is anything else I can do. Jamie

5/5

Google

Knight Frank Oxford has assisted us with two house sales. Their market knowledge, client database and professional approach make the process as seamless as possible. William is a pleasure to deal with, provides great advice, and achieves …

Catherine · 13 July 2025 · Knight Frank

Agent replied · 12 September 2025

Thank you very much, Catherine. We greatly enjoyed working with you again on the sale. Wishing you all the best. … More

5/5

Google

I bought my first property with Knight Frank in 2016 and then sold it through them in 2024 when I had moved from Oxford. They have been with me on this journey, right from the beginning. I had the efficient and wonderful support of William …

B · 13 April 2025 · Knight Frank

Agent replied · 30 May 2025

Thank you for your kind words. We have very much enjoyed our relationship with you over this time and wish you well in your new venture. … More

5/5

Google

Jamie is an extremely passionate person. Always happy to help and is an expert in the market. If you are looking for the best agent, you’ve found him in Jamie.

Emma · 28 March 2025 · Knight Frank

5/5

Google

Rating only, no written review.

Mitchell · 18 March 2025 · Knight Frank

Agent replied · 4 May 2025

Hi Mitchell, Thank you for your 5* review! It was a pleasure working with you. We hope you enjoy your new home. … More

1/5

Google

bad people

Henry · 9 March 2025 · Knight Frank

Agent replied · 17 April 2025

Please let me reassure you that we take client complaints seriously, and always investigate them fully. We do not seem to have a record of you having contacted the office. I’d be grateful if you could provide us with more information via my email below, so that I can understand any issues you have faced. Kind regards, Fleur Green Customer Experience Executive Fleur.green@knightfrank.com

5/5

Google

Thank you to the team of Knight Frank at Hungerford. Rob, Clare, Camilla, Fiona and Lottie were so supportive during the sale of my late parents' house. Their communication and professionalism delivered in a caring , friendly way, supported us through what could have been a difficult time.

Amanda · 28 February 2025 · Knight Frank

Agent replied · 17 April 2025

Dear Amanda Many thanks for taking the time to provide a review and for your kind words which are much appreciated. It was a great team effort, and we all enjoyed acting for you and helping with the sale. Best wishes Rob

5/5

Google

We used Knight Frank in Hungerford for the sale of our property. Mark Potter was our point of contact. I could not recommend them more highly. Selling a house is stressful, however Mark and his team were incredibly professional throughout and certainly dealt with any issues that cropped up along with the way immediately. They communicated with us regularly and insured that we were fully briefed before any viewings took place. Mark's knowledge of the property and the area was incredibly detailed, which allowed us to feel confident that he/Knight Frank were best placed to match the right client with our property. I would not hesitate to recommend the Knight Frank Hungerford office, they are brilliant and a pleasure to deal with.

Caroline · 16 February 2025 · Knight Frank

Agent replied · 4 May 2025

Dear Caroline, Thank you so much for your kind review. It is great to know that our collective efforts as a team are creating such a positive experience, which is exactly what we strive for at Knight Frank. All best wishes for the future, Mark and the Hungerford team

5/5

Google

Knight Frank have been extremely professional, helpful and have gone above and beyond to ensure our purchase when through, within a pretty speedy time frame. Victoria was our initial point of contact, with Mark Potter undertaking the purchase from point of offer. Communication was excellent and he guided us through the process, overcoming obstacles quickly and efficiently - with many resolved thanks to him, many thanks!

Harriette · 3 February 2025 · Knight Frank

Agent replied · 30 May 2025

Thank you for your kind words, Harriette. It was a pleasure helping you and we wish you every happiness in your new home.

5/5

Google

I bought my first property with Knight Frank in 2016 and then sold it through them in 2024 when I had moved from Oxford. They have been with me on this journey, right from the beginning. I had the efficient and wonderful support of William Kirkland and the lovely knight frank Oxford team ensuring that viewings took place, the sale progressed , despite a bad market and that I received appropriate advice at all stages as a first time seller. They were always co operative and communicative, and handled the sale smoothly while I was away from Oxford. I recommend them wholeheartedly.

Bihani · 18 December 2024 · Knight Frank

Agent replied · 22 December 2024

Thank you for your kind words. We have very much enjoyed our relationship with you over this time and wish you well in your new venture. Best wishes, William and the rest of the team

5/5

Google

Adam at Knight Frank Esher has been brilliant throughout both our sale and purchase. We cannot thank Adam enough, he has been incredible going above and beyond to get things sorted for us. We have felt incredibly supported also by Maisie. Very grateful to have had such lovely estate agents who have done such an amazing job for us. We will of course use Adam and his team again in the future!

Georgia · 6 December 2024 · Knight Frank

Agent replied · 11 December 2024

It was our pleasure looking after you and getting you moved, even better that you also bought through us as well as sold through us. Enjoy Christmas in your new home. Adam and the Esher team.

5/5

Google

We have received a truly extraordinary service from Adam Burlison and his team in Esher: Amanda, Hayley and Maisie. Both our sale and purchase had various complications built in but Adam and his team helped us navigate the many hurdles and challenges brilliantly. Adam himself is a superstar. Always available (no matter what timezone I was in ;) and his knowledge of the market and frankly anything to do with selling and buying a property in the UK is second to none. In the end he and his team made what could have been a very complicated process a very enjoyable and successful experience for my entire family. Cannot recommend Knight Frank in Esher enough.

Hansbart · 11 November 2024 · Knight Frank

Agent replied · 11 December 2024

Thank you for the positive feedback, we do try and do everything we can to smooth the process. The whole team have enjoyed looking after your family and delighted we helped on both sides of the deal. Adam, Maisie, Amanda and Hayley.

1/5

Google

One of the worst agents to rent, I had the worst experience ever with them … unprofessional service for handling the deposit or the issues during the rent contract … not recommended

Ayman · 23 September 2024 · Knight Frank

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Knight Frank

How many reviews does Knight Frank have?

Knight Frank has 491 reviews across its five offices, rated 4.6 out of 5 overall: 385 on Google, 104 on Facebook, 2 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Knight Frank office has the most reviews?

Knight Frank has the most, with 239 reviews rated 4.3 out of 5, followed by Knight Frank with 180.

Where are Knight Frank's offices?

Knight Frank, The Old Post House High Street KT10 9QA; Knight Frank, 280 Banbury Road Summertown OX2 7ED; Knight Frank, Ramsbury House 22 High Street RG17 0NF; Knight Frank, 20 Thameside RG9 2LJ; Knight Frank, Bridgeway CV37 6YY.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.