Knight Frank reviews

★★★★★ 5/5

Google

Rosie is the best agent in London. She helped me find my place in Belgravia in just 48 hours. She is extremely responsive, well organised, and genuinely helpful. She understood exactly what I was looking for and delivered the perfect place in London. I couldn’t recommend her more.

Nada · 16 February 2026

★★★★★ 5/5

Google

I had the pleasure to work with Rosie Waters and I can not recommand her enough. Rosie is very professional. She has an extremely good knowledge of the market. She would do anything to help her clients find their perfect home. She goes above and beyond to deliver the best experience. Searching a house with Rosie is a pleasure and the properties she found for us were amazing !

Meriem · 13 December 2024

★★★★★ 5/5

Google

We had a lovely experience working with Mark Johnson. He was professional, knowledgeable, and dedicated to making the entire process smooth and efficient for us. His communication was excellent throughout, and he made sure all our questions were answered promptly. Many thanks Mark!

Jda · 11 May 2025

★★★★★ 5/5

Google

Mark Johnson has been such an amazing agent to work with! He is super transparent about everything and is overall very helpful throughout the whole leasing process. Thank you so much Mark.

Panya · 13 December 2024

★★★★★ 5/5

Google

Mark Johnson has been incredibly professional and supportive throughout the entire process of finding an apartment. Thanks to his expertise and genuine care, I couldn’t be more grateful for his help.

Baya · 13 December 2024

★★★★★ 5/5

Google

We have just purchased a flat where George Simpson was the selling agent. George was incredibly professional, helpful and really nice to deal with but most importantly kept me regularly updated throughout the transaction and went above and beyond to solve any hurdle that arose. He had great contacts that we used on the surveying and legal front, who were willing and able to work at his pace and to his deadlines, whilst still providing clear and helpful advice. In short the transaction would not have happened in the timescale it did without George’s constant perseverance. I would definitely instruct him when I come to sell.

Sophie · 16 April 2023

★★★★★ 5/5

Google

We have used Knight Frank to find my next flat - I was in a very busy area and it really did not suit the purpose that I needed it too. Hindsight is sometimes 20/20. Our letting agent, Rosie Waters has been completely helpful with adapting my Mum and I throughout this process. Once we found a flat, I immediately started the process to acquire it to ensure we did not lose it. Which was only supported through Rosie's hard work. This process was very much easier and stress-free - which are very important qualities to have in letting. Thank you so much guys.

Kirsten · 16 April 2023

★★★★★ 5/5

Google

Conducting a search for a flat from another country during a pandemic was an intimidating process. I was really grateful to connect with Mark Johnson who helped us through the process. Mark was responsive, personable, and clear in managing our expectations. Overall, he helped to make a frustrating experience become a rewarding one.

Sara · 16 April 2022

★★★★★ 5/5

Google

Mark was an amazing agent, helped me find a great place quickly with ease!

Shirin · 13 November 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Knight Frank Mayfair Estate Agents for renting a flat, and I couldn't be more satisfied with their service. From the very beginning, they were professional, efficient, and incredibly kind, making the entire process smooth and stress-free. They went above and beyond to ensure that every detail was handled with care, addressing any issues promptly and ensuring that the rental contract was successfully completed without complications. I highly recommend Knight Frank Mayfair Estate Agents to anyone looking for a reliable and supportive estate agent.

Annamaria · 24 March 2025

★★★★★ 5/5

Google

My landlord asked Knight Frank Mayfair's office to manage her property. Rosie has been super professional and efficient in helping us sort out all the documents and arranging all the work needed before checking in. Without her, I would not have been able to move in this quickly, especially during a time when the London rental market is overwhelmingly busy and popular

Y · 16 April 2023

★★★★★ 5/5

Google

Really enjoyed working with Kim and the team on the acquisition of 4 flats in Green Park. Kim has been super helpful and always available to help us during the whole acquisition. Really looking forward to working with Knight Frank again!

Sébastien · 17 June 2024

★★★★★ 5/5

Google

I recently had the pleasure of dealing with Simon Burgoyne at Knight Frank Mayfair, who pulled out every stop to help me look for a property that I wanted to purchase. Simon is great at understanding the requirements of a customer and excellent in delivering . I was very impressed with the professional outlook but then at the same time I felt I was dealing with a friend who had my best interest to get me a great deal but most importantly the property that I wanted. Simon is a credit to the real-estate sector - he has a genuine desire to give a fantastic service, his passion for property and people is reflected through his work. His communication skills are excellent as he kept me updated throughout the entire process and was always available to answer any questions along the way. I have no hesitation whatsoever to recommend Simon to others and would always seek his advice for any future real east transactions. A credit to your team, he gave me a wonderful experience in the search of my property.

Noreen · 18 June 2018

★★★★★ 5/5

Google

When looking for a property to buy in Mayfair i came across many estate agents in the area but no one other than Simon Burgoyne from the Knight Frank office in Mayfair was as knowledgable and dedicated at assisting me to find the right property. Simon was careful to listen to my every need and although many say you can never expect to have all your wishes fulfilled when looking to buy a home, that was not the case for Simon who went above and beyond ensuring to source and negotiate the best possible price for me. A professional and thorough service from start to finish, i am very happy with the services i received and will certainly be recommending Simon and all those at the Knight Frank Mayfair office to my colleagues.

Mariah · 18 June 2018

★★★★★ 5/5

Google

I would not normally find the time to write a review, on the basis that when you employ the service of a professional person you expect to receive good service. However I want to acknowledge Jonathan Fieldman’s efforts in helping me look for a property to buy in Mayfair. He helped me consider carefully what type of property would suit my requirements; he was very aware of what was on the market and perhaps most importantly, what the right values should be. Buying a property is an important transaction and he appreciates that fact, so thank you Jonathan.

Jane · 18 June 2017

★★★★★ 5/5

Google

Absolutely outstanding service. I can not recommend this estate agent enough, especially Gemma Pugh who was my primary source of contact during the rental of my fabulous new apartment. The care and attention she gave me was remarkable. I had just moved to London and did not know much about the area, she was extremely helpful and friendly and made what in the past for me has been such a grueling process, an absolute pleasure. If you are thinking of renting in this area do not hesitate to use this company and make sure you ask for Gemma.

R · 18 June 2017

★★★★★ 5/5

Google

I've worked with a few estate agents over the years but I have to say that Jonathan Fieldman is the most professional, considerate and friendly agent that I've ever worked with. He was transparent from start to finish when negotiating on our sale, he kept us up to date on the entire process and we felt he would always have time for our questions however small. I would recommend Jonathan to any of my friends looking to buy and I hope the rest of the year is a success for him. Thanks Jonathan!

James · 18 June 2017

★★★★★ 5/5

Google

I had the pleasure of working with Mark and Priya both of whom ensured the rental process was extremely efficient due to their professionalism and attention to detail throughout. I would highly recommend and look forward to working with them both again.

Lisa · 15 October 2024

★★★★★ 5/5

Google

Alastair and the team are some of the best in the business with fantastic knowledge of Mayfair, a deep understanding of the market, and complete dedication to their clients. They are truly 'best-in-class'.

Justin · 17 June 2024

★★★★★ 5/5

Google

Simon and his team are the best in business - an incredible experience from start to finish.

Tamzin · 16 April 2023

★★★★★ 5/5

Google

Natalie Dordoy has been a wonderful property manager. She has been very efficient in helping me resolve any issues and repairs needed in the flat, and has been extremely reliable and thorough. Thank you, Natalie!

Ines · 16 April 2020

★★★★★ 1/5

Google

I can't stand this company. They send me spam mail to my address and call it an invitation. I'm guessing if you give them your details, they will spamming you with letters too. And don't reply to my review and tell me I should REQUEST TO BE REMOVED FROM A MAILING LIST I HAVE NEVER SIGNED UP FOR! It's cheap and desperate, and frankly rude. I get tonnes of spam mail from companies like this and it's time consuming for me to chase after each and every one of them. I have emailed and called many times to be removed but they still send spam mail.

Jasmine · 16 April 2024

★★★★★ 5/5

Google

Simon is very reliable, knowledgeable and a helpful agent. Glad I worked with him and can highly recommend this office. They have a great team in the office that know how to work well together and communicate clearly with buyers through the chain in stressful times.

Penny · 16 April 2023

★★★★★ 5/5

Google

Recently rent a flat with Knight Frank Mayfair. Andrew and his team were really responsive and helpful throughout the whole process. Was really smooth and efficient. Highly recommended!!!

Perrie · 16 April 2021