Trusted Agent profile · London
★★★★★
193 reviews across 1 platform
120a Mount Street, London, W1K 3NN
Knight Frank's office in London, at 120a Mount Street, is rated 4.9 out of 5 across 193 reviews on 1 platform, including 193 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleNatalie Dordoy has been a wonderful property manager. She has been very efficient in helping me resolve any issues and repairs needed in the flat, and has been extremely reliable and thorough. Thank you, Natalie!
Hi Ines, thank you for this review! Glad we could help you.
1/5
GoogleI can't stand this company. They send me spam mail to my address and call it an invitation. I'm guessing if you give them your details, they will spamming you with letters too. And don't reply to my review and tell me I should REQUEST TO BE REMOVED FROM A MAILING LIST I HAVE NEVER SIGNED UP FOR! It's cheap and desperate, and frankly rude. I get tonnes of spam mail from companies like this and it's time consuming for me to chase after each and every one of them. I have emailed and called many times to be removed but they still send spam mail.
5/5
GoogleSimon is very reliable, knowledgeable and a helpful agent. Glad I worked with him and can highly recommend this office. They have a great team in the office that know how to work well together and communicate clearly with buyers through the chain in stressful times.
5/5
GoogleRecently rent a flat with Knight Frank Mayfair. Andrew and his team were really responsive and helpful throughout the whole process. Was really smooth and efficient. Highly recommended!!!
Dear Perrie, thank you for your kind words and for taking time out to write this lovely review! If you ever need us in the future, please do not hesitate to contact us and we would be more than happy to help. Take care! From the Knight Frank Mayfair :)
5/5
GoogleWe worked with Mark Johnson who is exceptional: great listener, deep knowledge of the market, hard-working and always responsive. Highly recommended.
Hi Chris, thank you for taking time to write this review. I’m glad I was able to help you. Wishing you all the best, Mark :)
5/5
GoogleThe agent Rosie is very professional and understood our needs, helping us to find our new space very fast. Thank you!
Thank you Eurivaldo, glad I could help you, wishing you the best :) From Rosie
5/5
GoogleI had the pleasure of working with Gemma and the lettings team on Mount st, they successfully helped me find a beautiful property. Gemma was also able to help me with finding a furniture solution and advise me on who could help me with the apartment I had to sell along the river. I look forward to working with Knight Frank again in the future.
5/5
GoogleHarvey Cyzer exceeded all expectations. Upon meeting him, I was impressed by not only his exceptional professionalism, but by his astounding knowledge of the properties too. His courteous persona spoke volumes. If you are looking for a punctual, well informed and thoroughly prepared person to deal with - then I have to recommend Harvey. I will definitely be dealing with Knight Frank and Harvey again.
5/5
GoogleRosie, Olivia and Sian were all extremely helpful and responsive while helping me secure my property. Thank you so much!
5/5
GoogleI did not end up selling in Mayfair in the end, but the service I received from Jonny Fieldman was absolutely fantastic. He was on time to our appointment (which none of the others were) and his knowledge of the area is second to none. When I do decide to sell, I know who to go to.
5/5
GoogleWe have just used Knight Frank’s Mayfair office to sell a residential building in Saint James. George Simpson led the sales process and was highly professional throughout. This was a complicated transaction involving three duplex apartments combined with a corporate element. George worked hard in communicating difficult concepts between buyer, seller and the legal teams and certainly helped facilitate the transaction. The overall process was led by Simon Burgoyne, who had been involved with the project for over a number of years, and his depth of knowledge certainly helped the process. I would have no hesitation in recommending Knight Frank, particularly if you end up with the dream team of Simon and George working on a transaction.
5/5
GoogleI have worked closely with Simon Burgoyne at Knight Frank Mayfair for many years. He has been of great assistance on some tricky transactions and is always proactive and very professional. Simon and the team are enthusiastic and provide a very high end service. As such I would have no hesitation in recommending them.
5/5
GoogleMark Johnson was very responsive and helpful!
Hi Assel, thank you for taking time to write this review. I’m glad I was able to help you. Wishing you all the best, Mark :)
5/5
GoogleI have worked with the lettings team at Knight Frank on Mount St and always found them efficient, friendly and professional. Gemma Pugh is one of best people that I have dealt with to date for rentals, she takes everything into consideration, needs and wants. 100% to NF and talk to her.
5/5
GoogleA massive thanks to Simon Burgoyne for all his help during my house hunting search. At times I’m sure I was a nightmare to deal with, but he handled my concerns in a very professional way. I’ll know who to come to for my next purchase and sale. Kaz Natalee
5/5
GoogleI don't usually take the time to write these reviews but Chelsea Whelan was one of the most responsive and helpful sales agents I have ever had the pleasure of dealing with. If you are looking at selling or buying a home I recommend you ask to deal with Chelsea!
5/5
GoogleJonny has been in touch with us over the last couple of years in regards to the sale of our flat. His knowledge of the area and the market is fantastic, he made the sale of our flat so easy, even though we had a very difficult buyer.
5/5
GoogleLove dealing with the Mayfair office they always find solutions and new properties for my clients searches. Especially Alastair Nicholson who has proved to give an excellent service and responds immediately with requests. He even met with myself and clients on a Sunday which was most appreciated thank you.
5/5
GoogleAlastair Nicholson from Knight Frank Mayfair stands out amongst agents i have worked with. He quickly and accurately understood me as a client and the sort of property i was looking for. This resulted in a rapid, efficient and successful search. Thank you Alastair!
5/5
GoogleSimon Burgoyne is a pleasure to deal with and was able to provide clear, friendly and patient advice, supported by a wealth of market knowledge and experience. I would have no hesitation in recommending to others the service that Simon and Knight Frank provide.
5/5
GoogleFantastic service from start to finish. Gemma went above and beyond to find us an apartment in a tight spot after another agency accepted our offer and then cancelled with only 2 weeks until our move out date. Highly recommended.
5/5
GoogleJonathan Hough at Knight Frank Mayfair has been a pleasure to deal with. Always answers his phone, always responds quickly to emails and always arrives before me for viewings usually with two coffee's - one for me and one for him! Service.
5/5
GoogleFantastic company, I have used Knight Frank to sell my properties in Bath and Edinburgh, they were brilliant but Mayfair have been the best. Very efficient, Jonny and Chelsea kept me updated the whole way through, couldn’t recommend enough.
5/5
GoogleBeau McCarty is an absolutely fantastic negotiator, he helped me recently with finding my next home; from the initial search, viewings and then to securing the perfect place for me, Beau was informative, professional and very pleasant to deal with.
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