Trusted Agent profile
★★★★★
189 reviews across 1 platform
120a Mount Street, London W1K 3NN
Knight Frank's London office at 120a Mount Street is rated 4.9 out of 5 across 189 reviews on 1 platform, including 189 Google reviews rated 4.9. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHaving invested across London for many years, the Mayfair team are the best agents I have come across. Beau McCarty listened to exactly what we wanted and found it for us. It was not a easy search as this was our new home, not just an investment. From the moment we walked in to their Mount Street office they took care of us, quickly finding us the perfect property! Thank you again, TT
5/5
GoogleSimon Burgoyne and the team at KF have been thorough with their approach; from values and viewings through to development options and market analysis. Very professional.
5/5
GoogleI have worked with Chelsea, Alastair and Simon for many years and find their professionalism and approach to Clients and work exceptional. I highly recommend them.
5/5
GoogleMark Johnson has provided top service, fulfilling my demand for visit of an apartment late in the day and being very open about the apartment status.
5/5
GoogleI dealt with Chelsea Whelan who was exceptionally responsive, helpful and proactive. I would recommend asking to deal with Chelsea when looking to buy.
5/5
GoogleThey are very helpful with any concerns I had with the flat and they were very easy and pleasant to work with especially, Mark.
5/5
GoogleThe on going service I receive from Knight Frank is a friendly and welcoming experience. Alistair Nicholson has been informative and professional.
5/5
GoogleWhat a fantastic experience and a lovely office. The team are great and Caspar Moran was very professional. I cant recommend them enough.
5/5
GoogleI was extremely impressed with the service I received from my agent. My sale was very complicated; therefore, I believe that if I had had any other agent, the sale would have fallen through at any number of stages along the way. He was on the ball the entire time: from securing the best offer to easing jitters on both sides. I would certainly recommend this branch to anyone that asked.
5/5
GoogleHighly recommend Jenna, Alastair and rest of the Knight Frank team. The did a great job and demonstrated professionalism of highest calibre!
5/5
GoogleDaisy is incredible helpful, and was so willing to show properties on a moments' notice - I would highly recommend her!
5/5
GoogleThank you Simon for leading the sale. Very professional and detailed. Impressed. Look forward to working with you in the future.
5/5
GoogleMet one of your Sales Associates from Mayfair office called Simon Bourgoyne. I rarely write a review for anyone but I felt Simon deserved it. He was punctual and well presented. We discussed the property market in the area. I found Simon's approach incredibly refreshing. I just hate pushy salesmen. An excellent Sales Associate and Knight Frank should be happy to have Simon on their team. 5 stars!
5/5
GoogleSimon was great from the begining to end. Superb customer service and expert knowledge reflected on every viewing.
5/5
GoogleHighly recommend. Great service and team, particularly Caspar Moran who was very helpful, knowledgable & well presented.
1/5
GoogleKnightFrank constantly spams our building with unsolicited/not requested mail, trying to get customers to sell via them. It’s very unprofessional and cringe for a business that establishes itself as a luxury estate agent. Stop sending us mail, we don’t want it.
5/5
GoogleHighly recommend Daisy and the rest of the Knight Frank Team. Had a great experience with them!
5/5
GoogleExcellent team in Lettings, thank you Gemma for your help in finding my new home.
5/5
GoogleBest agents in Mayfair! Harvey Cyzer and his team have a great understanding of the area.
5/5
GoogleVery professional service. Caspar Moran has been able to offer useful pre-sale advice to prospective clients.
5/5
GoogleUnrivalled excellence in residential sales, I wouldn't use anyone else! Ongoing thanks Alastair Nicholson.
5/5
GoogleGreat service, Hannah was very helpful. I suggest Knight Frank to everyone.
5/5
GoogleHannah was very helpful and professional with my recent rental search.
5/5
GoogleAs a Solicitor I deal with many estate and letting agents. From my experience I can say that the team at Knight Frank's Mayfair office is extremely professional, efficient and proactive. I highly recommend them.
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Knight Frank's London office has 189 reviews across 1 platform: 189 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Knight Frank is rated 4.9 out of 5 across all 189 reviews, and 4.9 out of 5 on Google from 189 reviews, checked 9 October 2026.
Knight Frank, 120a Mount Street, London W1K 3NN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.