Every review we hold for the Berkhamsted office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe received first class attention from Nicola, James and all the team. They appreciated our needs and identified a number of properties which might interest us, not least arranging viewings on short notice. Particularly we were made aware that the house which we bought was coming on to the market which made a huge difference to us.
Once our purchase was agreed in principle contact from James and the team was efficient and helpful giving us confidence in the whole process.
Stephen Woolfe
Stephen · 23 June 2016
Agent replied · 21 June 2024
Thank you, Stephen, for your kind words. Your comments highlight the importance of registering with us; by doing this we can ensure that we can not only make you aware of what is about to be launched to the market, but also inform you of properties we are marketing on a 'low key' basis. If we can be of any further assistance in the future, do not hesitate to contact us.
★★★★★ 5/5
GoogleKnight Frank Berkhamsted - I have experienced a "platinum" service from James Beck and his team on the sale of my property. James has unfailingly provided support from the first time I stepped into his office, never having previously sold a property on my own. I felt I could trust his experience and advice implicitly. Thank you James, and everyone else in Berkhamsted office.
Kim · 24 June 2015
Agent replied · 21 June 2024
Thank you, Kim. We always strive to provide exceptional customer service and are delighted that we were able to assist in the sale of your home.
★★★★★ 5/5
GoogleWe found the service offered by Knight Frank very professional. James was knowledgeable and proactive in marketing our property and his work coordinating the latter stages of both our sale and purchase was invaluable. Likewise, the rest of the branch team were very helpful and efficient. Everyone worked to make the process run extremely smoothly.
Alison · 23 June 2016
Agent replied · 21 June 2024
Thank you, Alison. We always strive to exceed our clients' expectations with our efficient and professional service and are delighted that we helped achieve a successful move for you.
★★★★★ 5/5
GoogleMatt Davies of KF Henley was an absolute pleasure to deal with from start to finish. Starting with sound advice concerning the current market and a realistic sale price for our house, Matt’s knowledge of the process, his thoughtful approach and much needed guidance was invaluable. Our cherished home achieved the asking price which, in a difficult market, was amazing, and Matt helped us navigate potential problems along the way. At all times we felt protected by Matt and totally trusted that he worked in our best interest. What a star and I would not hesitate to contact KF should we move again. A great, and financially rewarding experience! Thank you.
Sue & David Barnes.
Sue · 28 March 2019
★★★★★ 5/5
GoogleWe have just completed a purchase and sale transaction with Knight Frank Berkhamsted and were incredibly impressed. Not just with the marketing but also and just as important, with the post-offer closing. Nothing was ever too much trouble and they were super efficient and professional during the entire process. Time from offer to exchange was impressively quick and they espoused competence and confidence throughout. They are clearly the top prestige estate agent in the area, based upon our experience and deserve all the success they have. Would not hesitate in using them again or recommending them to others. Well done Oliver and his team!
Paul · 24 June 2015
★★★★★ 5/5
GoogleWe completed on the sale of our house at the end of March 2016. Knight Frank Berkhamsted acted as the sole agent for the sale. Oliver Beales was our main contact but the whole team was always completely on top of the sale and extremely …
John · 16 April 2016
Agent replied · 21 June 2024
Thank you for your review, John. Your feedback is invaluable to ensure we continue to provide exceptional customer service. If we can be of help in the future, do not hesitate to contact us.
★★★★★ 5/5
GoogleDespite our advancing years, this was the first time we had ever sold a property. From the moment we met James, we felt confident. He explained everything to us and guided us through what proved to be an exacting sale. Someone was always …
Doreen · 16 April 2017
Agent replied · 21 June 2024
Thank you, Mrs Jones. As a team, we always strive to provide exemplary service and welcome feedback. Many thanks for the recommendation.
★★★★★ 5/5
GoogleMy recent experience buying a home through Knight Frank Berkhamsted has been fantastic. We were searching many months for the right home, once the property we loved came to market, Oliver and his team were very honest and transparent about the owners logistical situation and gave us realistic timeframes of completion once our offer was accepted. They had a very professional attitude and a non-pushy/non-salesy, genuine approach with us. Highly recommend them.
Josh · 28 March 2018
★★★★★ 5/5
GoogleI recently sold my mothers property under unfortunate circumstances and the help I received from Knight Frank was invaluable. It was a complicated sale made much easier by the entire teams organisation, communication and professionalism. I must point out Oliver Beales in particular as he was the person conducting the sale. Nothing was too much and I was able to trust his opinion and clear expertise from start to finish. I would highly recommend them to anyone selling or buying property in the Berkhamsted area.
Michaela · 24 June 2015
Agent replied · 21 June 2024
Thank you for your kind words - they are much appreciated. The entire Berkhamsted team would like to wish you and the family the very best of luck for the future.
★★★★★ 5/5
GoogleI've been searching for a house in Berkhamsted for 3 years. Of all the many agents we dealt with along the way, Knight Frank were by far the most efficient. They also always got in touch with any relevant properties. And they were actually properties that matched our criteria! Their office staff were always accommodating when viewing properties and always quick to respond. I have been very impressed by their service.
Kate · 23 June 2016
Agent replied · 21 June 2024
Thank you Kate. This highlights the importance of registering with us, to ensure you don't miss out on new properties coming to the market.
★★★★★ 5/5
GoogleExcellent advice with constant communication throughout the process. I am very happy to recommend Oliver Beales and the team.
Oliver · 16 April 2017
Agent replied · 21 June 2024
Thank you for reviewing our services, Oliver. Your comments will be passed on to the team.
★★★★★ 5/5
GoogleA huge thanks to Oliver and his team for supporting The Hospice of St Francis so imaginatively and successfully at the Ashridge Garden Party last Sunday. Their support means that we can continue to provide our free care to over 1,000 local …
Carolyn · 16 April 2018
★★★★★ 5/5
GoogleKnight Frank were friendly and professional throughout our buying process. They kept the lines of communication open between the solicitors and were really supportive when things got stressful, offering a personal service and a friendly listening ear. Special thanks to Edward and Katie.
Wendy · 28 March 2018
★★★★★ 5/5
Google'The Knight Frank service at Berkhamsted is wirth every single penny of their fee. They worked tirelessly to earn every bit of it. We will 100% recommend the team to all our friends and family going forward.' Testamonial from Mr and Mrs M, Bierton
Laura · 24 June 2013
★★★★★ 5/5
GoogleI can only say good things about the service we received from KF in Berkhamsted having recently bought and sold through KF.
We received honest and helpful advice and guidance right through to completion. The whole team was professional and attentive throughout and James in particular was always prepared to go the extra mile to help.
I would recommend.
A · 23 June 2016
Agent replied · 21 June 2024
Thank you, Alasdair. It's great to hear how pleased you were with the service you received from the team. If there is anything else we are able to help you and Alison with in the future, do let us know.
★★★★★ 5/5
GoogleKnight Frank Berkhamsted concluded a very successful sale of our property during summer 2015 at very close to their advised guide price, and within about 3 months after going on the market. I found the whole Knight Frank team to be very professional, very good communicators with us (and with each other - the whole team was closely involved), and most courteous at all times. The Knight Frank team and us had similar views of the process throughout the sale, and we had no difficulties or disagreements with them. The sale was concluded quickly and in a very satisfactory way for us. We have no hesitation in recommending Knight Frank Berkhamsted.
David · 23 June 2016
★★★★★ 5/5
GoogleWe found KF to be professional, knowledgeable and very pleasant to deal with. We were unfortunate in being let down by two would-be purchasers - one of whom behaved disgracefully. KF were most supportive to my wife and me and remained enthusiastic and pro-active throughout.
Oliver Beales, who manages the branch, has excellent local knowledge and is a straight shooter. We valued his advice highly. He is ably assisted by a really good team, all of whom were responsive and helpful.
The acid test is whether or not, when the deal is completed, you feel that the agents were worth their commission. Well in our case, they certainly were and accordingly, I am happy to recommend them to anyone reading this.
Paul · 24 June 2015
★★★★★ 5/5
GoogleOliver at Knight Frank Berkhamsted dealt with the sale of our house in an extremely smooth, practical and efficient manner. It is a difficult style of house to sell and we were expecting a long period of time to pass before a buyer would come along. However, thanks to a tenacious PR girl at Knight Frank, we finally had our house featured in an editorial article in the Sunday Times Home section - from this a buyer came forward and an exchange occurred in good time. The whole process was very smooth and we are entirely happy with the team in Berkhamsted.
Mike · 24 June 2015
★★★★★ 1/5
GoogleCommunication is appauling. I have been trying to arrange a check out report for 5 weeks, approve the return of a deposit to a tenant and now am so fed up i'll get the check done by an independent. C'mon guys it doesn't take much to be on the ball!
Steve · 27 March 2023
★★★★★ 4/5
GoogleWe successfully sold our house through Knight Frank.
Friendly staff are a blessing when you are in the middle of what is often a stressful time.
We have since recommended them to friends who are selling through them
Andrea · 23 June 2016
Agent replied · 21 June 2024
Thank you for sending through your review, Andrea, along with your kind recommendation of our services. We hope you are settling into your new home!
★★★★★ 5/5
GoogleAs an agent myself I'm more aware than most of how things should be done. My case was fairly straightforward in that it was chain free and both the vendor and myself were very reasonable people. …
Mike · 16 April 2017
Agent replied · 21 June 2024
Thank you for your honest and frank review, Mike. Your comments are greatly appreciated.
★★★★★ 5/5
GoogleKnight Frank Berkhamsted gave excellent service from start to finish. They have a "can do" attitude, returned calls immediately, dealt with problems knowledgeably and without drama or delay. Knowledge of the whole buying and selling …
Pamela · 16 April 2016
Agent replied · 21 June 2024
Thank you for your review, Mrs Kirk. The entire team works hard to offer the best customer service possible and your feedback means a lot to us. Your kind words will be passed on to everyone. We wish you the very best of luck in your new venture!
★★★★★ 5/5
GoogleKnight Frank found us a buyer very quickly at the asking price. They then helped us through the conveyancing process and made sure it happened successfully. …
Paul · 16 April 2016
Agent replied · 21 June 2024
Thank you for taking the time to write a review, Paul. We wish you and your family well in your new home.
★★★★★ 5/5
GoogleEd and the team have been nothing short of fantastic. Not only with the purchase of our new house, but also with the sale of our old house. Communication has been great, and their advice has been spot on. Finally, a breath of fresh air in the estate agency business!
Phil · 28 March 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.