Knight Frank London reviews

★★★★★ 5/5

Google

We had an amazing experience finding our new flat with Roni. She really took the time to understand what we were looking for and guided us through every step. She even went the extra mile to check specific measurements for our furniture. Roni is a true professional who genuinely cares about her clients, and she even gave us a courtesy call after we moved in to make sure everything was perfect. We highly recommend reaching out to her if you're looking to move into the area!

Robin · 27 September 2025

★★★★★ 5/5

Google

I recently worked with Robert Lerner and his team on a letting and the process could not have gone better from start to finish. Robert was positive and supportive and the team found good tenants within a day of starting to show the property. The communication was excellent and the process smooth. Having dealt with other estate agents in the past, I would recommend Robert and the Hampstead team hands down!

Mark · 27 September 2025

★★★★★ 5/5

Google

I recently bought a lovely house in Highgate and was taken care of by Alex Renardson from the Hampstead Office. She has been unbelievably helpful and went out of her way to facilitate viewings, solicitors, surveyors, etc etc etc. She patiently and expertly tended to my endless stream of questions and requests. Alex has been professional, easy going and an absolute pleasure to work with. Thanks a million, Alex!

Nina · 27 September 2025

★★★★★ 5/5

Google

My experience with Letting Team at Knight Frank in Hampstead was Great Very professional, on the case ,easy to deal with, good communication Robert Lerner letting team manager- great person and a pleasure to work with Thank you all and look forward to work together again

C · 21 August 2025

★★★★★ 5/5

Google

Great team of experts highly praised for their invaluable advice. I personally worked with Yasmin and Ilana at Knight Frank estate agents for the sale of my house in Hampstead. They are brilliant negotiators and delivered plenty of patience and support on completing the sale. Can't recommend more .

Massimo · 24 February 2025

★★★★★ 5/5

Google

Joao was super helpful and accommodating. Very knowledgeable and gave really good advice. Would not hesitate to use Knight Frank again!

Mark · 28 November 2025

★★★★★ 5/5

Google

Incredibly efficient job in searching for a suitable tenant (less than 24 hours). Great help in sorting out all the regulatory requirements. Many thanks to Roni Bathaei!

Isaac · 27 September 2025

★★★★★ 5/5

Google

We dealt with Roni in rental, who was very helpful and proactive. She guides us through our rental options and helped us view early in what was, quite frankly, a shoddy market at the time. Highly recommended.

Oliver · 10 June 2025

★★★★★ 5/5

Google

My husband and I have worked with many agents in London, and the best experience we've had is with Joao at Knight Frank. Attentive, responsive, kind and very knowledgeable about the area. Didn't feel like 'just part of the volume churn' of London's rental market. Strongly recommend if you're looking for great, thoughtful service!

Charlene · 16 March 2026

★★★★★ 5/5

Google

Fantastic experience. Robert and Joao were both wonderful. Very efficient, easy to work with. I would absolutely recommend them!

Ella · 27 October 2025

★★★★★ 5/5

Google

Mumzad Soobhany from Knight Frank Hampstead Office has been the sole agent of my flat @ Hampstead Manor for three years since day one. With his expertise and experience in providing letting service, I would not think of any second choice of agent so long he is in this business. It is not only about his knowledge of the local areas and the insights of the market that makes him an accountable agent, it is more about his seemingly effortless control of every step and aspect in handling the letting service that makes his uniqueness and the beauty of working with him - he is ahead of you in each step of the processing, super efficient and effective; the understanding of each party's needs and the well facilitated matching for both parties make outcome beyond our expectations. I have not hesitation in recommending him.

Becky · 10 November 2022

★★★★★ 5/5

Google

From the initial valuation by James (manager) to initial viewings and feedback, Knight Frank delivered a personalised, professional and friendly service. We were told by local agents that our house on Finchley Road (NW11) was out of their area, and not high value enough to be prioritised. This was far from the truth, and the KF team helped us secure a price above most other agents' valuations. Special mention to Mike, Vipesh and Yasmin who all helped in the process, and took much of the stress away in selling after a close family bereavement. Some unexpected delays occurred in exchange and completion outside of KF's control, but again the team helped settle the nerves and saw things through. Overall, a great experience and would highly recommend James and team.

James · 10 November 2022

★★★★★ 5/5

Google

Working with Knight Frank made the process of renting our home extremely easy and simple. They acted professionally throughout the entire process, ensuring that they kept the Client's best interests at heart throughout the journey. Beth acted as our agent and had support from a various number of team members, namely Emily. Beth was very patient, helpful and educational given it was our first time renting and guided us every step of the way. Emily was providing support but was one of the most diligent and efficient people we have ever worked with. Would highly recommend Knight Frank to anyone considering to find a tenant for a high value home. Thanks team!

Alex · 10 November 2022

★★★★★ 5/5

Google

Great support from Benjamin at Knight Frank in Hampstead - thank you! Benjamin was super flexible (arranged for remote viewing at shortest notice), highly reactive to our many questions and finally - very reassuring during the approval process. We hope to stay in the house for a while now / not require any assistance anytime soon. But if needed - we'll be more than happy to work with Benjamin / Knight Frank in Hampstead again in the future!

Max · 10 November 2022

★★★★★ 5/5

Google

After spending a week reviewing many rental properties across London I happened upon Knight Frank Hampstead and saw a property of interest in the window Stephen Gilbery was a superstar from start to finish . His professionalism and friendly approach restored my faith in agencies ( after a week of being shown properties that did not meet any pre briefed selection criteria- and that was when the agents bothered to show up ) Stephen was very insightful, friendly and knowledgeable about the area understanding immediately what I was looking for. Stephen effectively took the hassle out of my search - made me feel valued as a client and took the time to explain the rental process , keeping me fully informed throughout even out of hours and weekends . Big shout out thank you from me - would recommend to anyone looking for a great personal and professional service

Amanda · 11 November 2019

★★★★★ 5/5

Google

We were extremely happy with the amazing service we have received by Tom Kimberley, from the lettings department. Within one day after Tom took on our flat, he managed to to find us suitable tenants. Tom is always reachable, helpful, and actually listens to what landlords and tenants expect. I cannot thank him enough. We have dealt with so many property agencies in Hampstead, and Knight Frank are def the most professional and reliable agents we have come across with. Hopefully we can work together again in he future. Thank you!

Rebecca · 11 November 2019

★★★★★ 5/5

Google

Robert provided the most fantastic service for me the first person he brought around rented the flat at a great rental and exactly on the terms that I wanted I would highly recommend anyone to work with him and to be the recipient of his good nature good advice and great results

Avron · 27 September 2025

★★★★★ 5/5

Google

Joao Franco recently helped me secure my dream flat in Hampstead. He is very responsive and knowledgable about the area and I would highly recommend him to anyone looking for a nice flat in NW3.

Ember · 16 February 2026

★★★★★ 5/5

Google

From start to finish Knight Frank were professional and efficient. We felt their pricing advice was spot on, having had three other agents give valuations, and they successfully (and quickly) found us several interested parties resulting in 3 offers. Their staff, in particular Jake and his enthusiasm, marketing, knowledge and professionalism was refreshingly welcome and we would not hesitate to use them again. Jake was constantly in touch with us, helped us with the negotiations and, importantly, remained in touch after the Exchange and kept in touch as we headed into Completion.

Narinder · 11 November 2016

★★★★★ 5/5

Google

I’d like to express my gratitude to Tom Kimberley for his assistance in helping me secure a new apartment in Hampstead. Tom was upfront & proactive right from the beginning, and possesses excellent communication skills for talking through the process. Tom was happy to show me around the property several times which I appreciated and always had time to answer any questions. I would highly recommend Tom for his professionalism and high level of service.

Ben · 11 November 2019

★★★★★ 5/5

Google

Excellent experience. Jordan listened carefully to our requirements and tailored his search for our flat appropriately. He didn’t show us any flats outside of our budget or specification as we had experienced with other estate agents. He was pro-active in chasing down paperwork from the managing agents and landlord in order to ensure that completion happened on time. He responded professionally and promptly to emails; we always felt that Jordan was on hand to answer our queries.

Fergus · 11 November 2016

★★★★★ 5/5

Google

Thank you again to Mumzad Soobhany and his team for finding a new tenant for my property in record time and for supervising all aspects of the change over in such a professional manner. It has certainly lightened the load for me. I would not hesitate to recommend his team at Knight Frank.

Susan · 10 November 2022

★★★★★ 5/5

Google

Yasmin and Katy did a terrific job selling our home in Hampstead. We saw four agents and decided to go with Knight Frank as sole agent. Of the four agents, Knight Frank were most ambitious on price - however they delivered. We were really pleased with the professional and personable service. Recommend highly.

Caroline · 4 May 2025

★★★★★ 5/5

Google

Roni Bathaei, and her team in the Hampstead office, were amazing to work with! Very professional, accessible and informed. Highly recommended!

John · 16 February 2026