Knight Frank reviews

★★★★★ 5/5

Google

Knight Frank did an outstanding job helping us sell two flats. Throughout both sales, they were consistently professional, honest, and incredibly proactive. Communication was excellent from start to finish, and we always felt well informed and supported at every stage of the process. A special thank you to Rami El Sayed and Jack Thomas, who were both fantastic to work with. They were knowledgeable, responsive, and genuinely committed to getting the best outcome for us. We really appreciated their transparency, hard work, and calm guidance throughout. We would not hesitate to recommend Knight Frank to anyone looking to sell their property!

Elisabetta · 11 April 2026

★★★★★ 5/5

Google

Bethan Glenister from our first conversation was very proactive, responsive, and genuinely invested in helping me find the right flat, not just any flat. In a highly competitive rental market, she went completely above and beyond. Quickly lining up viewings keeping me informed in real time on my offer. Bethan’s advice and negotiation skills were invaluable, and I truly felt like I had someone in my corner throughout the entire process. What really stood out was the level of care and attention. I never felt like “just another client”, Bethan took the time to understand exactly what I was looking for and made the whole experience seamless and stress-free. On top of that, she has a lovely personality and a great sense of humour, which made every meeting genuinely enjoyable. Something that’s quite rare when navigating the stress of moving. Thanks to Bethan, I secured a flat that I absolutely love, and I couldn’t be happier. I highly recommend her without hesitation to anyone looking to rent in London Gita Shamdasani

Gita · 26 March 2026

★★★★★ 5/5

Google

I would highly recommend Knight Frank as the leading agents in Notting Hill. They helped me appreciate how complex and sensitive certain matters can be, while handling every aspect, from marketing and viewings to final delivery, with exceptional care and professionalism. I had the pleasure of dealing with Rami, and I have to say he is the most wonderful, genuine, and sincere soul, qualities that truly shine through in his work. It’s rare to find someone so authentic in this profession, and he is undoubtedly a huge asset to Knight Frank. Thank you Rami and thank you Knight Frank, I’m so glad I selected you!!

Tabassum · 16 August 2025

★★★★★ 5/5

Google

Our agent at Knight Frank, Shaun Terry, worked tirelessly to manage and meet both our expectations as buyers, and also the vendors - not an easy feat. His knowledge of the local market in and around Notting Hill is extensive. Integrity and professionalism earned him the trust of both parties and facilitated a transaction in a difficult market. He is also very personable, discrete and trustworthy. I would thoroughly recommend him as one of the very best agents in the area.

David · 16 August 2025

★★★★★ 5/5

Google

From the minute we met Rami, he made it his mission to find us the perfect flat. He was truly the only agent we met (and we used nearly every company in Notting Hill!) who listened to our criteria and only showed us properties that ticked those boxes. He was always on the lookout and continuously went above and beyond for us. He knows Notting Hill so well and only made us love the area even more! We were so excited when Rami found us our perfect flat. The sale ended up being extremely long (through no fault of the agents), and he supported us throughout the entire journey, always checking in and helping wherever he could. We felt so supported every step of the way and honestly couldn’t recommend Rami and his incredible work ethic more. Thank you, Rami, truly a 10/10 experience. We couldn’t be more grateful for all your hard work, and now we’re moving into our dream home!

Charlotte · 18 April 2025

★★★★★ 5/5

Google

We had the pleasure of working with Scarlett May at Knight Frank over the course of an entire year, and we cannot speak highly enough of her professionalism, dedication, and expertise. Scarlett’s determination and understanding of exactly what we were looking for never wavered. She ultimately found us the perfect off-market property, which exceeded all our expectations. Her ability to match our requirements so precisely was nothing short of impressive. Throughout the entire process, Scarlett was incredibly swift to respond, always helpful, and consistently went above and beyond to ensure everything ran smoothly. Her communication and support were invaluable, and her friendly yet professional approach made what could have been a stressful experience truly seamless. We are so grateful for Scarlett’s hard work and would wholeheartedly recommend her to anyone searching for their dream property. She is truly a standout agent, and we can’t thank her enough!

Dominic · 17 February 2025

★★★★★ 1/5

Google

We relocated to London and rented a house through Knight Frank beginning August 1. Unfortunately the experience since move-in has been extremely disappointing. Within the first four months of the tenancy we had roughly 25, 30 maintenance visits, and by the end of March that number will likely approach 40 contractor visits to the property. This has meant a constant stream of technicians, electricians, plumbers, and other repair personnel coming through the house. Many of the issues existed from the start of the tenancy, including major appliances and systems that were not functioning properly when we moved in. For example: • Range burners not working (we could not cook save for one burner, the smallest) • Dryer not working • Lighting systems with electrical faults • Bathroom ventilation missing • Heating that did not function properly until February (still requiring a 3 day visit next week to fully repair) • A water softener system that was not operational We are now also dealing with a significant leak issue in the basement staircase area that appears likely to require major repair work. The cumulative effect has been that the house has often felt more like a construction site than a home, with contractors frequently on site and repeated disruption to daily life. At this rent level it is reasonable to expect that a property would be fully operational before a tenant moves in. We escalated our concerns within Knight Frank and were directed to the property manager’s supervisor. Unfortunately that interaction consisted largely of generic reassurances and platitudes, with little acknowledgement of the scale of the disruption or meaningful help in resolving it. To be clear, the individual contractors who have visited the property have generally been professional. The issue is that the number and nature of the problems strongly suggests the property was not properly prepared prior to letting, and the response when this was raised was not particularly constructive. Prospective tenants should be aware that our experience involved months of repeated maintenance visits and ongoing unresolved issues in what should have been a fully functioning home.

L · 16 March 2026

★★★★★ 5/5

Google

Jack Thomas and his team provided an unfailingly professional and friendly service on the sale of out Notting Hill apartment in what must be one of the most difficult markets in many years. I would have no hesitation in recommending them to anyone considering a property transaction.

Carlos · 26 September 2025

★★★★★ 5/5

Google

Brigette Bulan Partner Lettings Knight Frank LLP Notting Hill and Team have been immensely assisting in promptness and professionalism when such was recently required accelerating an Apartment Annual Rental Tenancy renewal in a Modern Central London Building for which Knight Frank act in a wide role. Such service attention well confirms the masterly human input in a world of progressive technology. Meritorious Brigette Bulan & Co carry the unequal Human Input element 2025/2026 Flag ‘Par Excellence’. Many thanks. Michel/Michael Elie Arwas London

Michel · 14 December 2025

★★★★★ 5/5

Google

I had such an amazing experience with Bethan looking for homes in Central London. She is very knowledgeable and has an amazing energy. Knight Frank also lists very quality homes, and every listing I saw was gorgeous. Huge thanks to Bethan - highly recommend!

Veronica · 28 June 2025

★★★★★ 5/5

Google

Gigi at Knight Frank Notting Hill, is a dream to work with. Never experienced a better service in my life. I rate them 6 stars not 5 stars. If you consider buying or selling, Gigi is the one to speak to.

Magnus · 18 April 2025

★★★★★ 5/5

Google

I cannot praise Rami and his team at KF highly enough. From listing to completion in less than 6 weeks! Professional, efficient, constant and clear communication. And Rami himself is charming, super helpful and a pleasure to deal with. I’m delighted..

Alan · 16 April 2025

★★★★★ 5/5

Google

I cannot say enough positive things about Rami and the rest of his team at Knight Frank. Rami in particular is one of the most commercially minded, helpful, efficient, and consistent agents I have had the pleasure of working with. He will do everything in his power to progress a transaction for the benefit of his clients. With a solid knowledge of the purchase/sale process from both a estate agent and also legal point of view, he has always happily rolled up his sleeves and get stuck into a transaction to iron out any points of contention. One of, if not the best, Estate Agent in the industry!

Aaron · 16 April 2025

★★★★★ 5/5

Google

Rami was a class act in helping us find and close on a property in bayswater . Would highly recommend . Superb service over a long period of time including post complete activities when he ensured we had all of the moving in issues addressed seamlessly .

Ismail · 28 August 2024

★★★★★ 5/5

Google

My mother and I cannot thank Gigi (Georgina Griffiths) enough for the brilliant service she has provided over the course of our property search. We are looking for two properties at two different price points, and Gigi's suggestions across both have been spot on, not to mention personalised and imaginative. I would highly recommend Gigi for her energy, enthusiasm and willingness to help.

Euthymia · 13 January 2025

★★★★★ 5/5

Google

We had a great experience purchasing a property through Knight Frank. Special thanks to Kim, for all the patience and for helping us reach a price that was fair for us and for the seller. Kim was also fantastic at helping with all the …

Alexia · 16 April 2024

★★★★★ 5/5

Google

As West11 Design and Properties ltd, we’ve had a lot of experience in Notting Hill, with some 100+ exchanges under our belt. KF consistently deliver solid results in this area. From the fabulous office head Caroline, through to Arthur and her right hand man (lady really!) Emily who heads the prime apartment sales, they’re an incredibly slick outfit. They’re direct, frank, honest and above all, good sales people. I’m saving the best til last however. Their most recent addition James King is a star ⭐️ . I spent the first decade of my career in agency. It’s rare you meet someone as knowledgable, direct, kind, charming and above all good company who you’d be as happy to discuss an offer with, as have a coffee with. He’s clearly a product of his incredibly skilled team around him, whom are rubbing off. But his natural personality and skill set will see him become one of Notting Hills finest agents. I look forward to watching his successful journey in property with KF. Christian Cox, West11 Design CFO.

Christian · 17 June 2019

★★★★★ 5/5

Google

We had a wonderful experience at Knight Frank and particularly with Helena who we adore. She has such a lovely manner and never tried the hard sell on us but patiently listened to what we were looking for and found it! In fact we saw a lot of houses with many agents and the two it came down to were both brought to our attention by Helena. She was knowledgeable, supportive, kind and a dream to work with. Thank you Helena.

Libby · 17 June 2019

★★★★★ 5/5

Google

Our company Echlin has been a client of Knight Frank in Notting Hill for several years and has had contact with most of the team. They have recently sold two £8M properties for us in a tough market. Caroline and her team are intelligent, hard working and tenacious and capitalise on their in-depth knowledge of the local market to generate sales. We are delighted to recommend them to both buyers and sellers. Mark O'Callaghan Echlin Co founder

Mark · 17 June 2019

★★★★★ 5/5

Google

We are very grateful to Knight Frank and in particular Poppy Archer and Rana Rizk for selling our house. They were professional, efficient, and extremely helpful and patient when we had concerns and questions. When I first approached KF, …

Kiko · 16 April 2024

★★★★★ 5/5

Google

We buy and sell a number of properties each year in and around Notting Hill and Knight Frank have been responsible for 6 out of the last 8 sales. In particular, Rana Rizk has been instrumental. She is an absolute pleasure to work with and we recommend her and the rest of the team highly.

David · 16 April 2023

★★★★★ 5/5

Google

Arthur Lintell stands amongst the greats of Prime Central London agents. A true master of his field, his market knowledge is second to none, as is his client service. Charm and charisma abound, he is a brilliant and collaborative negotiator. Being involved in a deal where Arthur is too is always such a blessing and a relief since I know that we'll soon be celebrating. Simply brilliant and well deserving of 5 stars.

James · 17 June 2019

★★★★★ 5/5

Google

Thank you Knight Frank for outstanding service and delivery. We were considering selling our flat earlier this year and Emily Ramsay made the process extremely seamless and efficient, facilitating an onward purchase. Emily and the team, including Ed Ruggles-Brise, were extremely professional, easy and pleasant to work with. Emily's market knowledge was impressive and her insights into broader market issues were valuable. The team inspires trust and confidence. Very highly recommended. Thank you again.

Kellie · 17 June 2017

★★★★★ 5/5

Google

So many thanks to Kim and Emily for their professional and efficient quality of service. You introduced the most wonderful property to my client and your communication, support and knowledge throughout the whole process was first class. You were a pleasure to work with and I look forward to doing more business together in the future. I would highly recommend them to anyone looking to buy in the Notting Hill area.

Amanda · 17 June 2019