Trusted Agent profile · London

Knight Frank London reviews

4.8

★★★★★ Excellent

92 reviews across 1 platform

294 Westbourne Grove, London, W11 2PS

Knight Frank's office in London, at 294 Westbourne Grove, is rated 4.8 out of 5 across 92 reviews on 1 platform, including 92 Google reviews rated 4.8.

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4.8 / 5

92

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I could not recommend Knight Frank in Notting Hill enough - we had a fantastic experience with them from beginning to end. Rana was absolutely brilliant at negotiating and going the extra mile (actually miles) to support us and bring our sale to a very satisfactory conclusion.

Suzy · 16 April 2023

Agent replied · 15 June 2024

It was a pleasure working and assisting with the sale of your beautiful flat, we are very grateful that you and Simon chose Knight Frank and I hope to work with you again in the future! Best wishes, Rana

5/5

Google

A truly excellent team of people at this business. Well led and managed. We sold our home of 21 years and had a couple of property related hiccups during the process, and Poppy and team pulled us through. They did a great job managing both …

John · 16 April 2023

Agent replied · 15 June 2024

Dear John, Thank you for your review. It was a pleasure working with you towards a successful sale.

5/5

Google

We have just completed on the sale of our Notting Hill property with Chelsea Whelan and cannot recommend Knight Frank highly enough. After only one viewing with Knight Frank we had an offer, which we accepted. Chelsea was extremely professional and very responsive throughout the process and an all round lovely person to deal with. Thank you.

Octavia · 12 November 2021

Agent replied · 11 November 2024

Thank you for your wonderful feedback. We look forward to working with you both in the future.

5/5

Google

We are delighted we chose Knight Frank to sell our property in Notting Hill. Emily Ramsay was particularly good at keeping us informed on the progress of the sale and ensured that exchange and completion date targets were met. Not having sold a house for 30 years or more Emily constantly reassured when we got a bit stressed. We cannot recommend her and her team highly enough.

Mary · 17 June 2018

Agent replied · 15 June 2024

Thank you for your kind words, Emily and the team hugely enjoyed working with you. All the best for your new chapter and keep in touch.

5/5

Google

Working with Knight Frank Notting Hill was an absolute pleasure, both my wife & I can't thank Ed Ruggles-Brise enough for his constant professionalism, care, determination & help during what turned out to be a very challenging sale of our flat, he was very focused on making sure he got us over the line & we couldn't recommend him & Knight Frank enough. Thanks once again.

Andrew · 17 June 2017

Agent replied · 15 June 2024

Hi Andrew. Thank you very much for your kind words and being such a great client to deal with. If you have any other properties to sell in the future, we would always be delighted to help. Best wishes, Notting Hill Sales team.

5/5

Google

I recently bought a home in London and Shaun has been very helpful. Glad to see an agent knowing the area so well, having a great relationship with both the seller and the buyer, as well as being always available and helping making a smooth and fair transaction.

Benjamin · 27 September 2024

5/5

Google

We have just completed the purchase of our apartment through Knight Frank (Notting Hill) and could not recommend Chelsea Whelan and Rana Rizk highly enough.Both were extremely professional, responsive and a pleasure to deal with.The local knowledge of the area was extremely impressive.PositiveResponsiveness, Quality, Professionalism

Dominic · 16 June 2022

Agent replied · 15 June 2024

Thank you Dominic and Anna, we wish you the best of luck with your new apartment.

5/5

Google

I would just like to say a very big thank you to Poppy and her team for all the excellent work and support during the process of buying our new home. It was quite a long process, as there was a chain on the sellers side. So we had lots of …

Mark · 16 April 2024

5/5

Google

Our company has worked with Knight Frank for many years and the Notting Hill team is outstanding. Helena Eberle is dedicated, friendly and professional and has a beautiful feel for the business. It has been an absolute delight working with her and I would recommend Helena and the Notting Hill team without hesitation!

N · 16 June 2020

Agent replied · 15 June 2024

Thank you for taking the time to write a review. We really appreciate it.

5/5

Google

We recently sold our W10 flat and cant fault the dedication of Chelsea, Will and the team. We'd found the house of our dreams literally the day before lockdown and our previous agents were disappointing to put it mildly. As soon as viewings were possible, we moved to Knight Frank. Chelsea and her team pulled out all the stops, showing a stream of potential buyers. They communicated brilliantly, opening up a WhatsApp group so we could answer questions about the flat and receive almost instant feedback on viewings. When the buyer's solicitor raised a question on the day of exchange, almost scuppering the sale of our flat, risking our proposed purchase and delaying the move by 6 weeks, they didn't miss a beat. Despite being on holiday proposing to his wife to be, Will was on the phone immediately, reassuring and supporting. Chelsea guided us with care and compassion through the final weeks of a very stressful situation. The wonderful thing about moving is that the stress is forgotten once you've finally moved, but it so very nearly didn't happen. Without all the work behind the scenes, we could have lost our dream home, so this is a huge thank you to you, Chelsea, Will and James, for everything you did behind the scenes to make it work. We couldn't be happier and recommend Knight Frank wholeheartedly. A superb, professional and very human team.

Catherine · 16 June 2021

5/5

Google

Shaun Terry and his team in NottingHill were fantastic. We sold our family home of many years quickly and painlessly. I can’t recommend them highly enough ! Thanks guys.

A · 16 June 2023

Agent replied · 15 June 2024

Thank you very much for entrusting Knight Frank to sell your wonderful family home. It was a pleasure to work on the sale, and we wish you many happy years in your next home.

5/5

Google

We recently sold our house in Notting Hill through Knight Frank. Caroline Foord and everybody in the team were very efficient and helpful. In particular, the wonderful Emily Ramsay was a total rock during a testing period, paying us special attention while being straightforward and supportive through every step in the process.

Vivien · 17 June 2019

Agent replied · 15 June 2024

Thank you so much for your kind review. We really appreciate it.

5/5

Google

Being nearly 70 I have dealt with, I estimate, 14 Agents over the years. The best I have thought about any of them previously was: they were OK. This particular team at Knight Frank have been fantastic.Proactive, responsive, creative, charming and successful.I have already been recommending them to my friends in the area so am very happy to recommend them here too.

Nicholas · 16 April 2024

Agent replied · 15 June 2024

Dear Nick, Many thanks for trusting us with the sale of your home and for your kind words. It’s been an absolute pleasure acting for you on this and we’re delighted to have helped with the move! Best wishes Jack, Gigi, Rami, and Hattie

5/5

Google

I spoke to a number of agents, when I first considered selling my property. Chelsea at Knight Frank stood out head and shoulders above the other agents and firms. Chelsea was open about pricing, she came to me with a detailed and comprehensive strategy and secured an off market, cash purchase, at asking within 10 days of first contacting her. My best experience transacting on a property to date!PositiveResponsiveness, Quality, Professionalism, Value

Theo · 16 June 2021

5/5

Google

The current market is difficult, but Emily Ramsay worked hard to secure a sale. Not at the best price, but still a sale. Emily was very professional- and friendly- throughout the process and kept us fully informed of developments. We are also purchasing through Emily and she has been extremely helpful with promptly attending to our numerous queries, and facilitating the exchange of contracts. We are continuing to work with Emily on both transactions, and are enjoying the experience.

Charles · 17 June 2018

5/5

Google

I have worked with Caroline Foord and her team for many years and would recommend her good judgement and professionalism to everyone. On my recent sale in a difficult market Arthur Lintell was superb. Though we were initially far apart in expectations, he carefully brought buyer and seller (me) closer together over six months until we agreed terms. He is persistent, friendly, always available (even on holiday!) and effective. I recommend him and the KF team highly.

David · 17 June 2019

5/5

Google

Knight Frank (and in particular Tom Goy) have acted for us on the sale of two houses. Selling a family home is a stressful time and Tom and the team have been throughout both sales kind, professional, calm, acting with consideration and well thought through advice. Their pricing has been spot on and their market knowledge extensive. Every buyer has been vetted and known to the office making us feel confident that they are bringing round genuine potential buyers rather then time wasters. Whilst we hope that this will be our final move, if we move again Knight Frank will be our first choice of agency to go to to act on our behalf.

Laura · 17 June 2016

5/5

Google

Kim was excellent at helping us manage our side of the property transaction even while we were outside of the country for the majority of the period. In addition, she was to quick to follow up questions and very friendly throughout.

Rob · 16 June 2020

Agent replied · 15 June 2024

Thank you, it was a pleasure working with you. I hope that you will be very happy in your new home. Kind regards, Kim

5/5

Google

Knight Frank sold my house and I found them to be really knowledgeable, friendly and professional. Big thanks to Chelsea and Sean for going above and beyond. 10/10PositiveResponsiveness, Professionalism

Gary · 16 June 2022

Agent replied · 15 June 2024

Thank you for your positive review. It was great working with you and we hope to be able to help you in the near future.

5/5

Google

Never easy selling a family home of 30 years, & our sincere thanks to the Notting Hill Knight Frank team who made the whole process as painless as it could be. Completely professional, a spot on reading of the housing market .... we felt throughout that everything was in good hands. The odd glitch was quickly smoothed away. The lawyers were kept on track. And suddenly, everything was done! They well deserve their great reputation.

Maju · 16 June 2022

Agent replied · 15 June 2024

Ms Harris, Thank you for your positive feedback. We are all so pleased to have found lovely buyers for your wonderful home and it was a pleasure working with you throughout.

5/5

Google

Kim Hart was great to work with. Very plugged in within Notting Hill, knows the neighborhood very well, and was able to show us off-market places ... one of which we ended up purchasing! Highly recommend.

Frank · 16 June 2020

Agent replied · 15 June 2024

Thank you for your kind review Frank. It was a pleasure to work with you and we look forward to working with you again in the future.

5/5

Google

Emily Ramsay is outstanding, professional and talented and knows the Notting Hill market inside out. Her team with Ed Ruglles Brize worked through Brexit like a dream and got my flat sold in the toughest conditions to European buyers. Thank you!

Stephanie · 17 June 2017

Agent replied · 15 June 2024

Thank you very much for your lovely review Stephanie, it was a pleasure working with you. Thank you for your continued support of Knight Frank. Best wishes from Notting Hill Sales team.

1/5

Google

Knight Frank is responsible for the eviction of 15 people in a guardianship in Ladbroke Grove area this Easter. They ignored pleas from councilors and an MP to keep the guardians on site, even though they plan to still have guardians in the building. Reason for that is a relationship with another guardian company called The Lowe Group. The deal with old friends was struck in total disregard of 15 people’s lives, who had only moved in 2 months prior. Happy Easter!

K · 30 April 2024

5/5

Google

Thank you Emily Ramsay for an extremely professional and friendly level of service. We thoroughly enjoyed working with you on the purchase of my client's property. We hope there are many other opportunities to work together in the future.

Catherine · 17 June 2017

Agent replied · 15 June 2024

Dear Catherine, thank you very much for your review. It was an absolute pleasure to work with you on the purchase of your client's property. We are looking forward to doing more business together in the future. Best wishes, Notting Hill Sales team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Knight Frank's Google reviews

Questions about Knight Frank London

How many reviews does Knight Frank London have?

Knight Frank's London office has 92 reviews across 1 platform: 92 on Google.

What is Knight Frank London's rating?

Knight Frank London is rated 4.8 out of 5 across all 92 reviews, and 4.8 out of 5 on Google from 92 reviews.

Where is Knight Frank's London office?

Knight Frank London, 294 Westbourne Grove, London, W11 2PS.

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