Knight Frank Cheltenham reviews

★★★★★ 5/5

Google

We had a very positive experience with Knight Frank in Cheltenham. The team communicated well throughout and showed real initiative and professionalism. A particular thank you to Gemma, Annie and Emma, who were all switched on, responsive and genuinely engaged. Emma, who assisted with the viewings on the day, was especially patient and kind, and handled everything with warmth and good humour. She made what can often be a tiring process feel far more like a pleasure than a chore.

Prasad · 10 April 2026

★★★★★ 5/5

Google

We have a great experience with both selling and buying a property with Knight Frank. From the very start, all the team have been super professional and very supportive. Great communication meant we always felt informed and are very grateful for all their effects in securing our sale and the purchase of our new property. Our special thanks to Gemma Hutton and Tom Banwell for going above and beyond to help us over the line!

Julie · 16 March 2026

★★★★★ 5/5

Google

I'm delighted to say Tom Banwell was instrumental in getting my house sold. He negotiated a great price on my behalf and guided both myself and the buyers through the sale process. I've used other agents in the past but Tom, Fran and Claire were head and shoulders above their competitors and as such would have no hesitation in recommending them widely!

James · 16 February 2026

★★★★★ 5/5

Google

Nick and the team were hard working, good humoured and great to work with throughout the house sale. They offered honest and practical advice and drove the sale through to completion. Would highly recommend.

Charlotte · 26 December 2025

★★★★★ 5/5

Google

We recently purchased a property through Knight Frank and were very impressed by how responsive and supportive the team were. Gemma Hutton and Harry Bethell were great- always helpful and very quick to respond to any queries- many thanks!

Laura · 13 October 2025

★★★★★ 5/5

Google

Very professional service from Tom and the team. We were particularly grateful to Emma for sharing her local knowledge with potential buyers. Thank you

The · 10 December 2025

★★★★★ 5/5

Google

Harry, Gemma and the team were first class. Would recommend!

Gavin · 28 November 2025

★★★★★ 5/5

Google

Tom Banwell and his team were all extremely helpful during our house purchase process. They were always quick to respond to any queries and ensured the whole process went smoothly.

David · 13 April 2025

★★★★★ 5/5

Google

Knight Frank have worked tirelessly towards completion of our house purchase under particularly difficult circumstances with a challenging chain. Gemma Hutton was outstanding with her relentless chasing of the other agents and solicitors which resulted in us being in before Christmas, a huge thank you from my wife and I.

Jon · 25 April 2024

★★★★★ 5/5

Google

Brilliant from start to finish! Really fast to reply to messages and warm, friendly, and professional approach. Gemma in particular was wonderful and made the whole process much easier and more enjoyable, thank you!

Caroline · 16 March 2026

★★★★★ 5/5

Google

A big thank you to Hayley Wilks from Knight Frank Cheltenham who managed to sell our Regency flat on the first viewing. If you want to buy or sell a Regency flat in Cheltenham Hayley is the person to go to. She is extremely knowledgeable, enthusiastic and professional and doesn't give up. During the whole process she kept us up-to-date with daily phone calls so we were always well informed. All together it was a very pleasant experience when it could have been traumatic and we can't thank her enough.

Victoria · 16 June 2019

★★★★★ 5/5

Google

Knight Frank provided a very professional service and achieved a good price for my house. They did their very best to keep the chain moving to reach exchange of contracts. They stayed in regular contact with me and provided excellent advice. I recommend them.

Frances · 5 December 2025

★★★★★ 5/5

Google

Knight Frank did a fantastic job of selling our house. We were kept well informed throughout the process and we were delighted with the outcome. We really appreciate the efforts of all the Cheltenham team.

Alexander · 16 February 2026

★★★★★ 5/5

Google

Knight Frank has been our favourite estate agent for more than two decades, and we have always been impressed by the service they provide. Our most recent sale has gone exceptionally well, with Gemma Hutton providing outstanding advice, …

Peter · 16 December 2025

★★★★★ 5/5

Google

The whole team were superb throughout the selling process. From my initial conversations with Nick, to the viewing team, and ultimately the exchange and competition activity, nothing was too much trouble and everyone was always super …

Alan · 16 December 2025

★★★★★ 5/5

Google

We have just completed the sale of our property and the service we received from Tom & Gemma really was outstanding. Everything was seamless, the level of communication fantastic and their holistic driving of the entire process priceless. We felt in very good hands and would absolutely recommend them.

Sara · 26 April 2023

★★★★★ 5/5

Google

Buying our dream house was very easy with Knight Frank, they helped us negotiate a complex set of circumstances and kept us well informed all along the way. very happy to recommend them.

Noel · 5 December 2025

★★★★★ 5/5

Google

I would like to thank the team at KF Cheltenham and in particular Nick Chivers for the excellent service we have received. The probate sale of our much loved childhood home was treated with great sensitivity and care. Nick was extremely knowledgeable and was able to offer first rate advice and support in the wider matters around the sale. We are extremely grateful to Nick and the team for a very positive experience and I would not hesitate to use them again. Thank you Knight Frank Cheltenham.PositiveResponsiveness, Quality, Professionalism

Henrietta · 26 April 2021

★★★★★ 5/5

Google

Selling our penthouse apartment via Knight Frank in Cheltenham is the first occasions where we are happy to give a faultless 10 out of 10. to an estate agent. Knight Frank's professionalism, commitment and attention to detail set them way ahead of the many estate agents that we have used in the past. David & Christina

David · 16 June 2017

★★★★★ 5/5

Google

We sold and bought through Knight Frank and would highly recommend. All staff we had touch points with were so friendly, helpful, professional and prompt with responses. Particular praise goes to Gemma Hutton who went above and beyond from …

A · 16 April 2025

★★★★★ 5/5

Google

Knight Frank Cheltenham are, without doubt, the best estate agents I have used. We first marketed our property five or so years ago and then, for personal reasons, decided to withdraw the property just at the point Tom had found us a buyer at full asking price. Whilst I'm sure Tom and the team were disappointed not to achieve a sale, there was no bad feeling which made it very easy for us to go back to Tom and his team when we decided, finally, to sell. The service offered from start to finish was superb. The photographer was great and made our home look stunning. Fiona, who conducted all our viewings (both on our sale and, as it happens, our purchase which was also through KF), is a pure professional and it was an absolute pleasure to meet her - within moments, I felt as if I'd known her for years! It is testament to a well-run office that any member of the staff seems to be able to step into another's shoes when required. Tom, Nick, Hayley, Harry and Annie have all been wonderful. Our thanks to all.

Penelope · 16 June 2019

★★★★★ 5/5

Google

We are very grateful to KnightFrank for achieving an excellent result. Tom was professional to the core. He never faltered, was always available and brought transparency and honesty to the whole, inevitably challenging process. Tom gave realistic advice throughout whilst also being a very careful and responsive listener who was able to understand our specific requirements. Tom understood the house and the market and ensured that the right people viewed and he found the perfect buyer. The whole KnightFrank office were always helpful, concerned and responsive. We are so grateful and couldn’t have asked for a better agent.

Alexander · 16 June 2019

★★★★★ 5/5

Google

We chose Knight Frank to value our property and right from the start I was impressed with Hayleys knowledge of the market. From her enthusiasm and straight forward approach we knew Hayley was the right person to sell our house. She didn't disappoint, from the creation of the brochure right through to our eventual sale Hayleys attention to detail and professionalism was impeccable. She was always approachable and available to discuss the way forward and steered us through some tricky negotiations with forethought and a lot of sound advice, to a successful completion. I wouldn't hesitate to recommend Knight Frank, and in particular Hayley, to anyone who is selling their property.Thanks Hayley, you're a star.

Liz · 16 June 2019

★★★★★ 5/5

Google

When we recently had to sell a property for an elderly relative we didn’t know the Cheltenham area ourselves at all and so we approached several estate agents in the area. Nick Chivers from Knight Frank came out to meet us at the house and struck us immediately as being someone we could trust with the sale of the property. He was very knowledgeable and professional but also very approachable. We have been delighted with the service which we have received from Nick and all his team in Cheltenham. They have all been extremely professional in their handling of the sale from start to finish. They have always been at the end of the phone and been available to answer any queries that we had. The marketing material was first class and we felt they were superior to the other estate agents’ printed details that we were shown. There were several viewings at the property and the lady from Knight Frank accompanying the prospective purchasers was extremely knowledgeable about the property, and showed it off to its maximum potential. A buyer was found extremely quickly and the asking price achieved. The actual sale completed without a hitch and the whole process has been a very painless experience. We have no hesitation in recommending Knight Frank in Cheltenham as an exceptional firm of Estate Agents. Well done Nick and the team. Keep up the good work.

Alan · 16 June 2019