Trusted Agent profile · Cheltenham
★★★★★
79 reviews across 1 platform
123 Promenade, Cheltenham, GL50 1NW
Knight Frank's office in Cheltenham, at 123 Promenade, is rated 4.8 out of 5 across 79 reviews on 1 platform, including 79 Google reviews rated 4.8.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
GoogleI had the pleasure of dealing with Hayley Wilks from Knight Frank Cheltenham, who pulled out every stop to ensure the sale of my apartment went as smoothly and quickly as was possible. Hayley has a genuine desire to give a fantastic service, she kept me updated throughout the entire process and she was always available to answer any questions along the way. I cannot recommend Hayley and Knight Frank enough and would always go back to her for any future property transactions.
5/5
GoogleAfter speaking at length to several estate agents in Cheltenham we decided to use Nick Chivers and his team at Knight Frank. They were frank and honest in our discussion on valuation and were happy to listen to our views and point of view in this regard. During the process of preparing the house for sale they were very professional and courteous and produced first class marketing materials. A buyer was found relatively quickly and after some sensible negotiation a price was agreed with Nicks help. The process of the actual sale was complex due to various elements relating to the property but during this time we were kept well informed and they provided us with considerable assistance. All in all a first class service from a team of professional individuals and I would have no hesitation in recommending them to any potential seller of property in Cheltenham.
1/5
GoogleWe have recently sold our Grade 2 Listed flat with Knight Frank (sole agent) who have been hugely professional throughout. Hayley Wilks and the team have a lot to do with the outcome. There are several reasons why we would recommend them and here are a few of them. There is a specific manager for the sale of flats - ensuring up to date knowledge of the market. The marketing was of a high standard and in various media forms, we were even sent a copy of the magazine! They provided adequate detail to potential customers even those who had little time to arrange. We were offered the opportunity to sell 'off-market' first. Keeping us informed of every detail regarding all aspects of the sale and then right up to exchanging contracts - staying in contact with solicitors giving a nudge when required - which for some this can be invaluable. We cannot recommend Hayley and the team more highly....
5/5
GoogleNick Chivers and his team were amazing from listing the house to showing all the buyers round in a professional manner. we achieved a price just near the asking price and they were very good at qualifying the buyers which gave us a great feeling that they would complete which they did on time. Well done Knight Frank, we will use you again for our next move Adrian & Sally Knott (sale off 111 Charlton Lane, £1.2M Oct 2016)
5/5
GoogleGood knowledgeable team, well organised and very helpful.
Thank you for your kind feedback. We're really glad to hear you found the team knowledgeable, well organised and helpful. It was a pleasure assisting you, and if you ever need anything in the future, we’re always here to help. … More
5/5
GoogleBought via KF, Tom Banwell was the main contact and made the process a stress free experience. Straightforward, honest and keen to get the deal done estate agent - not your usual stamp! Many thanks!
Dear Laurent and Louise, Thank you so much for taking the time to review the service you received from us. I’m delighted you felt so positively about the transaction despite it not progressing quite as quickly as we would have liked! The whole process becomes much easier when those involved show the organisation ability and motivation to get things wrapped up in a timely fashion!! If we can ever help with anything property related in the future, please don’t hesitate to contact me. I will also be over (as previously mentioned) in early December to drop off a card. Best regards, Tom
5/5
GoogleI have been very impressed by Knight Frank in managing the purchase of my house in Prestbury, Gloucester which will complete on 8th Dec 23. They have been assiduous in sorting out a short but difficult house chain, have managed all the …
Thank you Richard for your positive review! It’s helped you (and others involved) have been both understanding and patient throughout so thank you again for that!! I’ll look forward to seeing you on completion day with the keys! Best wishes, Tom
5/5
GoogleFrom the day we decided to have our home valued in February, to exchange of contracts last week, the professional service offered by the friendly team at Knight Frank Cheltenham has been first class. Harry Bethell was very efficient and attentive throughout, and a pleasure to work with. He even found us our new home. We would thoroughly recommend Knight Frank Cheltenham.
5/5
GoogleWe've moved several times around Cheltenham and the Cotswolds and Nick and the team at Knight Frank have been by far the most responsive. Tricky personalities were handled brilliantly, the area knowledge and also the potential buyer base was exceptional which is why we chose them. I would recommend Knight Frank above other agents who we have sold with in the past.
1/5
GoogleIf the market is really strong (which it often is in Cheltenham) and you need an agent to list the property, wait for the phone to ring and just take orders then Knight Frank are the agents for you. …
Thank you for your review and feedback. Given the nature of your review, we would very much like the opportunity to understand a little more about your experience. We pride ourselves on being a proactive agent, and in more challenging … More
5/5
GoogleWe recently moved to Cheltenham and did not know the area at all. Nick and the team at Knight Frank are incredibly professional, knowledgeable and diligent. They provided sound advice and guidance and made the relocation process as seamless and straightforward as possible. They were always available to answer our endless questions and we cannot recommend them highly enough.
5/5
GoogleI had a wonderful experience of buying through Knight Frank recently. Every member of the team I had contact with, from viewings through to collecting the keys, was friendly and professional. Hayley was a pleasure to deal with, communicating regularly with all parties to help ensure a smooth transaction. Can't recommend highly enough!
4/5
GoogleNick and the team provided a thoroughly professional service. Pricing in an uncertain market was challenging, but they displayed enthusiasm and commitment throughout the whole sales and marketing process. The number of viewings was excellent. Their active management of the exchange and completion stages was exceptional and ensured that a successful sale was achieved on target.
5/5
GoogleI’m so grateful to Knight Frank, especially Tom Banwell, who patiently helped me search for my new property over a 2 1/2 year period. He was professional, knowledgeable and extremely helpful to me. He eventually found me my perfect property and helped me make the purchase as stress free as possible.
5/5
GoogleA really dedicated team who managed our sale and purchase ( not without some legal surprises) very calmly and effectively. Nick and his team were available at all times to help nudge the process along and were really courteous and professional throughout. We are very happy with the outcome and definitely recommend KF to others.
5/5
GoogleTom went above and beyond with the sale of the farm. Totally professional. Kept me informed at every step of the way. Gave sound advice. I am very grateful for all he did and the staff at the Cheltenham office. Highly recommended.
5/5
GoogleDealing with Harry Bethell at Knight Frank was truly brilliant. The service we received was very professional and honest. We cannot recommend Harry enough and we will absolutely be coming to the Knight Frank Cheltenham team again for any property advice going forward.
5/5
GoogleDealing with Harry Bethell at Knight Frank was truly brilliant. The service we received was very professional and honest. We cannot recommend Harry enough and we will absolutely be coming to the Knight Frank Cheltenham team again for any property advice going forward.
5/5
GoogleTom Banwell was my contact at Knight Frank and he dealt with my transaction impeccably. He helped with negotiations when it was necessary and the service from Knight Frank was seamless.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleNick and the team at Knight Frank were excellent throughout our sale. Quickly secured a committed buyer and guided us through the process. They are exceptionally diligent and responsive and happy to give open and honest opinions when facing challenges.
5/5
GoogleNIck Chivers from Knight Frank in Cheltenham went above and beyond to help progress our sale to a successful conclusion. I cannot fault the service we received (from the whole team) and would not hesitate to use them again
5/5
GoogleIn what proved to be a more complex and lengthy purchase than we anticipated, Hayley Wilks was a great support and helped us keeping things moving. We’re now in and very happy with our new home. Thanks Hayley!
5/5
GoogleTom Banwell of Knight Frank in Cheltenham made our transaction possible. My wife and I were buying quite a complex property and it simply would not have happened without Tom's highly professional, proactive and unstinting support.
5/5
GoogleExceptional. Harry Bethell came for the initial valuation with a vast knowledge of similar houses in the area and what they had sold for and was confident they could sell ours for a higher price than we had considered and higher than the other two agents I saw suggested, which they did in a short amount of time. He also gave us lots of good advice on our onward purchase which helped us secure our dream house. Great team. Will always use them in the future and would highly recommend.
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Knight Frank's Cheltenham office has 79 reviews across 1 platform: 79 on Google.
Knight Frank Cheltenham is rated 4.8 out of 5 across all 79 reviews, and 4.8 out of 5 on Google from 79 reviews.
Knight Frank Cheltenham, 123 Promenade, Cheltenham, GL50 1NW.
