Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKnight Frank in Cheltenham have been excellent throughout our search to find a family home. Relocating from Asia after a long stint abroad made the search sporadic which meant updates and communication were of utmost importance. All the staff at this office were at all times thorough and prompt in their communication with us. The management kept us informed of any changes and concerns which aided towards a quick purchase, for which we were very grateful. Thanks especially to Nick and Tom and also Harry for his knowledge of the area during one of our viewings.
SM · 16 June 2019
★★★★★ 5/5
GoogleFantastic service from Nick and the team at Knight Frank. They made easy work of a complex sale and purchase, with everything coming together on time to complete to a tight deadline.
Nick · 16 June 2018
★★★★★ 5/5
GoogleA hearty recommendation from us! Tom and Gemma managed our purchase in very efficient and friendly manner. In particular, communication was impressive. Thank you!
Rich · 26 April 2023
Agent replied · 14 June 2024
Thanks for such a positive review, Richard! Thanks also for the amazing box of chocolates!! 😉 I hope you and Sarah thoroughly enjoy your new home!
Best wishes,
Tom, Gemma and the rest of the Knight Frank team
★★★★★ 5/5
GoogleI have used the Cheltenham branch of Knight Frank to assist me over a number of transactions. Having used other agencies for a perceived cheaper offering, it becomes clear that when you assess value for money, Knight Frank comes out ahead of the pack. Their knowledgeable team have given me advice that has made the difference between a quick sale and a long drawn out headache. Unless you are a property expert yourself, give yourself an unfair advantage in the competitive Cheltenham market by using Knight Frank Cheltenham.
Miles · 16 June 2017
★★★★★ 5/5
GoogleAs the customer of a property Knight Frank sold to us we were delighted with the level of service we received from Tom Banwell in the Cheltenham office. The whole transaction was skilfully handled, and Tom did everything he said he would do, when he said he'd do it. We felt both the vendor and ourselves were treated well and very fairly. I'd feel very confident about selling my property and buying a property via Tom at Knight Frank. Thanks for all you did for us!
Rick · 16 June 2017
★★★★★ 5/5
GoogleWe have used knight Frank to sell our houses for over 40 years and never ever regret it.
We have used other agents when they were acting on a house we were purchasing and it had never worked out!
Stick to the best and don’t be diverted.
You get what you pay for.
Best advice best service and a partner in the selling process.
Exchanged today!!
Nick · 16 June 2019
★★★★★ 5/5
GoogleWe recently purchased our apartment in Cheltenham through Knight Frank. We received excellent service from Hayley who could not have been more helpful. She kept us informed throughout and was constantly checking on progress in the chain to ensure that everything proceeded to completion. She acted very professionally in respect of both ourselves and the seller and we impressed with all her efforts and dedication.
Ian · 16 June 2019
★★★★★ 5/5
GoogleNick has excelled himself once again! An excellent buyer secured within 48 hours ! Keeps everyone in the loop at all times, no pressure applied and a fantastic result for all parties. Highly recommended!
David · 16 June 2017
Agent replied · 14 June 2024
Thank you for your valued instructions and feedback. Everyone in the Knight Frank Cheltenham team is delighted that you are so pleased with your sale and purchase. We hope your move goes smoothly.
★★★★★ 5/5
GoogleWe sold our house through Knight Frank and were delighted with the service we received. The photos and brochure looked fantastic and better than ones we have had from other agencies in Cheltenham, the staff were a pleasure to work with and our house sold within 3 weeks. I could not have asked for a better Estate Agent and I do recommend them every time.
A · 17 June 2015
★★★★★ 1/5
GoogleDidn't bother to call me to cancel appointment after sale agreed. Showed up. Waited 15min. Called them and finally found out that flat had already sold. Thanks for wasting my time.
Madeleine · 16 June 2017
Agent replied · 14 June 2024
Thank you for your feedback. We are sorry to hear about the misunderstanding with your viewing. Please let us know if there is anything we can do to help with your property search. Do feel free to contact us on cheltenham@knightfrank.com
★★★★★ 5/5
GoogleHarry Bethell worked tirelessly to chase through our sale. He is head and shoulders
above the usual Agents and on many occasions chased all of the 5 people's Agents in our chain on a daily basis. We would have no hesitation in recommending Knight Frank to anyone thinking of buying or selling. Their brochures are also superior to most of the other Agents.
Nadine · 17 June 2015
★★★★★ 5/5
GoogleWe’ve bought our house through Knight Frank Cheltenham branch. Tom Banwell, Hayley Wilks and all team members were very helpful during every step of our journey. They have provided any information we requested without delay. We are pleased with professionalism and attention to details from Knight Frank Cheltenham.
Lina · 16 June 2018
★★★★★ 5/5
GoogleExcellent service received from Knight Frank Cheltenham with our recent house purchase. The team has been very patient, helping us over a long period to find our new family home. Nick has gone above and beyond to smooth the house buying process to a successful conclusion.
Gavin · 16 June 2019
★★★★★ 5/5
GoogleWe greatly appreciate the assistance Hayley Wilks from Knight Frank Cheltenham gave us in selling our property. She ensured the process achieved the end result and we hope to use Knight Frank again in the future. Andrew & Sylwia Mackintosh
Regency · 16 June 2018
★★★★★ 5/5
GoogleA most professional team , efficient , helpful and who ‘go the extra mile’.
The brochure they produced was splendid with excellent photos.
I would recommend them unreservedly and wouldn’t hesitate to use them again.
Lynn · 16 June 2019
★★★★★ 5/5
GoogleKnight frank where a pleasure to deal with nick Chivers did a top job in the process
We will always use knight frank as they conduct themselves in a professional and friendly manner
Lee marley
Lee · 16 June 2018
★★★★★ 5/5
GoogleI was delighted with the service I received from Knight Frank when buying a property. Hayley couldn't have been more helpful. Her prompt response when we hit a glitch near to completion made all the difference.
Sally · 17 June 2015
★★★★★ 5/5
GoogleA wonderful experience , highly recommend , extremely professional , knowledgeable, and honest. Buying and selling through the same agent was a huge stress saver which made the whole thing actually exciting and enjoyable.
Jane · 16 June 2017
★★★★★ 5/5
GoogleThe Cheltenham team at Knight Frank are a pleasure to deal with. They have a thorough knowledge of the market and always provide a reliable and efficient service. Very much recommended.
Andrew · 16 June 2018
★★★★★ 5/5
GoogleNick and the Team make dreams come true. A wonderful experience from start to finish. We couldn't be happier. Thanks again guys. Andy and Yas
Andy · 15 June 2020
★★★★★ 5/5
GoogleA complex chai. Held together well by Harry at Knight Frank. He was patient, understanding and determined. Would highly recommend him and them.
James · 16 June 2019
★★★★★ 5/5
GoogleA helpful and knowledgeable team. Wouldn't hesitate to recommend them, particularly Knight Frank Cheltenham office (Tom Banwell, Nick Chivers, Harry Bethell and Hayley Wilks).
Suzanne · 16 June 2018
★★★★★ 5/5
GoogleThe agent went above and beyond to help push our purchase through! I couldn't recommend them enough.
Lindsey · 16 June 2019
★★★★★ 5/5
GoogleWe deal with them regularly and always find that they are friendly, prompt and efficient.
Frank · 16 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
