Trusted Agent profile · London

Knight Frank Lettings London reviews

★★★★★ Excellent

266 reviews across 1 platform

30 Churchill Place, Canary Wharf, London, E14 5RE

Knight Frank Lettings's office in London, at 30 Churchill Place, is rated 4.7 out of 5 across 266 reviews on 1 platform, including 266 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.7 / 5

266

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Knight Frank Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We worked with Blair Shekleton from Knight Frank on our flat purchase in Limehouse and had a fantastic collaboration. Blair was always available when we needed to ask questions around the process, facilitated all communications between us, all solicitors as well as the seller and we always felt that we were in good hands. Their expertise in the area and their knowledge of the property market is undeniable. Thank you Blair and Knight Frank for helping us get our dream flat!

Manolis · 9 April 2026

Agent replied · 16 April 2026

Thank you so much for your lovely words! It was a real pleasure helping with the purchase of your first home, and I’m over the moon knowing you were happy with the service. Helping you through the process was genuinely rewarding, and I’m so pleased I was able to give you the keys on completion. Hope you all continue to have a happy life in Limehouse. Kind regards, Blair and the Knight Frank Canary Wharf team

5/5

Google

Molly Major and Jordan Cook made our experience with Knight Frank very unique. We had clear communication, support all the way and good outcome. The most beautiful touch was when we entered the flat and saw this lovely letter from Molly. The personal touch elevated our experience to the max. Thank you Molly and Jordan and I wish the service team will be on the same level.

Waleed · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind words Waleed, it was a pleasure working with you and we hope you thoroughly enjoy your time in your new home! Best Wishes, Molly and Jordan

5/5

Google

Ever since I purchased my property and given it to Knight Frank as managing agents, they have always given me top notch service. The team assigned to me, Ms. Molly Major and Mr. Jordan Cook went above and beyond the necessary needs to see that my requirements are met. They are truly one of, if not the best in the property management industry.

Harshavardhan · 26 March 2026

Agent replied · 16 April 2026

Thank you so much for your wonderful review! We are delighted that we were able to support you and exceed expectations, it’s a pleasure working with you. Your trust means a lot to us and we are grateful for your kind words. Best wishes, Molly and Jordan

5/5

Google

I would like to thank Molly Major for her super efficiency in searching a new tenant for me. Thanks Jordan Cook for handling all the documentation in such a short time. Appreciate their professional services, great job!

Charmaine · 26 March 2026

Agent replied · 16 April 2026

Hi Charmaine, thank you so much for your kind words! We are glad that our service lived up to your expectations. We look forward to continue working with you in the future, please let us know if we can assist with anything else in the meantime. Molly and Jordan

5/5

Google

I had an absolutely wonderful experience with Konrad from Knight Frank. From start to finish, he was genuinely committed to helping me and my friend find the perfect flat. Konrad’s friendly and professional approach made the entire process not only stress-free but enjoyable! He listened carefully to our preferences, was incredibly patient with all our questions, and offered valuable insights that really helped guide my decision. What impressed me the most was how much he truly cared about finding a place that felt right for us. Konrad was consistently responsive, available for every viewing, and was always more than happy to address any concerns I had along the way. His dedication and genuine kindness made me feel so comfortable, and it was clear that he puts his clients’ needs first. If you're looking for an agent who goes above and beyond, I highly recommend Konrad. Thank you so much, Konrad, for making our flat-hunting experience a pleasure!

Yaren · 2 November 2024

Agent replied · 9 November 2024

Hi Yaren, thank you so much for giving us 5 stars. We sincerely appreciate your feedback. Being able to be part of that journey was a pure pleasure. Konrad

5/5

Google

A friend recommended Knight Frank to us, praising their exceptional service, and I’m happy to share Konrad and the team fully lived up to her positive feedback! We had the pleasure of working with Konrad Kruk as our letting agent through Knight Frank, and the whole experience was great. From start to finish, Konrad went above and beyond to ensure the entire process was smooth and straightforward. His attention to detail and proactive approach made everything feel effortless on our end, and his excellent communication kept us informed and reassured at every stage. Highly recommend for anyone looking for a stress-free and professional letting experience.

Rita · 2 November 2024

Agent replied · 9 November 2024

Dear Rita, thank you kindly for such detailed feedback. I am grateful for being able to help and glad you enjoyed our assistance. We are here if you need anything else! Thank you again. Konrad

5/5

Google

Jason at Knight Frank was fantastic in helping me find the right property. He was professional, always responsive, really understood what I was looking for and was on hand to help even after I moved in making the whole process smooth and stress-free. Nicole was also incredibly helpful, making sure everything was clear and handled efficiently. Her attention to detail and proactive communication made the process much easier. I highly recommend them, exceptional expertise and dedication.

M · 24 November 2024

Agent replied · 8 December 2024

Thank you so much for your 5 star review, we’re glad that we were able to make your move in process so smooth and stress free and hope you settle in well! Best wishes, Jason and Nicole

5/5

Google

Myself and my partner recently moved to London from Ireland! We had the absolute pleasure of Jason guiding us to find our perfect home here! Jason was always very professional and went out of his way whenever he could to make our transition as stress free as possible! Jason is a credit to this company and maybe a raise would be in order😉 would highly recommend Jason to anyone who is looking for a letting agent!

Adam · 8 November 2024

Agent replied · 8 December 2024

Hi Adam, Thank you for your kind words! It’s been a pleasure working with you to meet the tight turnaround, I’m glad we were able to get everything sorted in the end. I hope you settle in smoothly and enjoy your stay in your new apartment! Best, Jason

5/5

Google

Outstanding Experience with Knight Frank - A True Five-Star Team I cannot speak highly enough of the team at Knight Frank, particularly Konrad, Toru, Nicole, and Alex, who made our experience of finding and securing a rental property in London (that is not an easy task) truly exceptional. From the very beginning, the professionalism displayed by everyone at Knight Frank was evident. They guided us through every step of the process with expertise, making what can often be a stressful experience, smooth and straightforward. We are especially grateful to Konrad, who went above and beyond in every aspect of his role. From the start of our almost three-month search, Konrad was not just an agent fulfilling a job, he was fully engaged in understanding our needs and desires. His dedication led us to our dream home, with terms that were perfectly aligned with our expectations. His skillful negotiation ensured a fair balance between our interests and those of the landlord, something we greatly appreciated. But Konrad's exceptional service didn’t stop there. During our move-in process, we faced an unexpected crisis. Instead of simply saying, "Sorry, it's not my job," Konrad stepped in with remarkable support and resolved the issue, demonstrating his commitment to his clients. His actions left us with an outstanding impression not only of him as an individual but also of Knight Frank as a whole. Konrad is truly a one-of-a-kind agent, and we are confident that anyone working with him will have a similarly positive experience. He is the type of professional who is integral to the long-term success of any business. We also had the pleasure of working with Nicole, Toru, and Alex, all of whom contributed to our excellent experience. A special thank you to Toru, our property manager, whose client support has been nothing short of amazing. He even took the time to explain me how to forward post mails in the UK, a small gesture that I was very grateful for. Toru continues to provide outstanding support in managing our property, reinforcing our positive view of Knight Frank. In summary, the Knight Frank team exemplifies the perfect balance between professional acumen and human qualities. They consistently demonstrate fairness in balancing the interests of landlords and tenants, making the rental experience a pleasure from start to finish. We wholeheartedly recommend Knight Frank and particularly Konrad, Nicole, Toru, and Alex for their exceptional service. Thank you, Knight Frank, for making our London rental experience truly exceptional.

Maria · 11 August 2024

Agent replied · 25 August 2024

We thank you for your review and are equally glad that you had such a great experience. At Knight Frank, we work hard to offer high-quality service to every client. We made sure to share this feedback with them to give them the recognition that they deserve. They were delighted to hear your feedback.

5/5

Google

While searching for a 2 bedroom to rent with my partner in Royal wharf we had the pleasure of meeting Konrad Kruk from knight and frank while inquiring about a property. From the moment we met him he went above and beyond to help us secure the property we wanted from giving us all the facts about the property to booking us a viewing, guiding us through the rental procedure and placing our bid. We were overwhelmed by the other potential renters interest in the property however Konrad made sure to inform us of all our options to put forward an attractive bid. Nothing was too much to ask for Konrad. He was available night and day to us. Very responsive over message and really made us feel like he was there for us as renters and understood how difficult the London rental market was. Honestly the best agent I ever had the pleasure of working with. Not only was he professional but also a ray of sunshine with a never ending positive attitude and a passion for the job. I highly recommend working with Konrad as there truly is no agent in London as wonderful as him!

Zoe · 4 August 2024

Agent replied · 25 August 2024

Thank you for highlighting our outstanding customer service in your review! It’s always a pleasure to serve customers like you, and we’re glad that you enjoyed our service. Your glowing review has put a smile on our faces! We’ll pass along your compliments to our team.

5/5

Google

Blair didn’t sell my property once, but twice in the same week! I had special conditions and a strict deadline to meet, and Blair was sensational in finding a second buyer to make it happen in record time (after the first …

Richard · 16 November 2025

Agent replied · 16 April 2026

Thanks so much for the amazing review! It was a real pleasure working with you, and I’m so glad we managed to get everything back on track and completed in time for your deadline. … More

5/5

Google

I had the most lovely experience renting my apartment in East London with Konrad, my letting agent. He was super accommodating arranging a viewing for me whilst I wasn’t in town, with absolutely no hassle. I was always kept in the loop on what’s happening with my offer with complete transparency and honesty. He has also been super quick to respond to all my questions and requests and the rent paperwork. I would 10/10 recommend Konrad and Knight Frank for anyone looking to rent in London. :)

Aditi · 26 July 2024

Agent replied · 25 August 2024

Thank you Aditi for your thoughtful review. It was out pleasure to assist you with your search and find you suitable option. We’ll be sure to tell him how much you appreciated his wonderful customer service!

5/5

Google

Truly amazing experience with Konrad and Nicole and Knight Frank in finding a one bed flat for me and my boyfriend! They were really fast, professional and made the whole experience really easy and stress free. I have moved many times in my life and never before have received such a good and fast service. Both Konrad and Nicole were really helpful, prompt and supportive ! Thank you very much!

Katrīna · 4 December 2024

Agent replied · 10 January 2025

Thank you for your lovely review Katrina, we’re very happy we could find a flat for you both. If you ever need any assistance in the future, please reach out we would be happy to help. Thanks Konrad and Nicole

5/5

Google

Great and efficient service from Knight Franks in their work to rent my unit. Special thanks to Walid and Jordan who made thinks happen quickly and professionally. Nice job,

Jonathan · 16 February 2026

Agent replied · 16 April 2026

Thank you Jonathan thank you for taking the time to leave such a lovely review. It was a pleasure assisting you. … More

5/5

Google

Thank you so much Blair for keeping on top of our sale and getting it over the line. Blair you kept us fully informed throughout the process and we hope to work with you again very soon.

Renee · 16 November 2025

Agent replied · 16 April 2026

Dear Renee and Tim Thank you so much for your lovely review! It was a real pleasure working with you both. I’m delighted we were able to get everything over the line smoothly. The … More

5/5

Google

Great and reliable service. Due to circumstances I wasn't able to come for a physical viewing of the flat, but Konrad Kruk made sure to send all the necessary information I needed to make a good decision through recordings and pictures. Nicole Fingerhut helped me through the process of signing the contract and quickly provided me with all useful documentation. They were very transparent on where we were in the process and always kept me informed and updated.

Eline · 21 April 2024

Agent replied · 20 June 2024

Thanks so much for taking the time to leave us a 5-star review. Really appreciated and it was a pleasure assisting you. Thank you. Nicole & Konrad

5/5

Google

We had the pleasure of being assisted by Jason during our recent property search. We had some specific requirements and Jason was quick to understand amd accommodate those. From the very beginning, Jason was professional, proactive, and exceptionally transparent. Unlike other estate agencies ( read Life Residential) who do not shy away from arm twisting their clients to agree to their terms and make them feel abysmal, Jason was not only polite but also transparent in sharing the true situation. He never coerced us to put or accept an offer we did not want to go ahead with.We have found a lovely affordable abode in the heart of London ticking all major boxes for us, thanks to him. We absolutely recommend Jason to anyone looking for a reliable and trustworthy estate agent. Thank you, Jason, for your outstanding support and commitment!

Shilpa · 12 June 2025

5/5

Google

Thanks to Konrad’s exceptional service and patience, he helped me and my friends find and rent a lovely flat. He was there with us every step of the way, guiding us through the process and making everything smooth and stress-free. We couldn’t have asked for a better experience, and we’re truly grateful for his dedication and professionalism. Thanks to him, we’re now settled in our dream home!

Wanqi · 10 September 2024

Agent replied · 9 November 2024

Thank you Wanqi for your wonderful review! It's great to hear that we could help find your dream home. Your satisfaction is our top priority! All the best, Konrad

5/5

Google

Great experience, Jason and Jordan made the whole process stress-free and supported with any enquires we had

Gabriela · 16 March 2026

Agent replied · 16 April 2026

Hi Gabriela Thank you for your kind feedback, we’re pleased to hear you had a great experience. If you need anything in the future, we’re always here to help! Jason and Jordan

5/5

Google

Blair was an excellent agent helping my buy my first property. He was very responsive and accommodating and made the buying process easy and as hassle free as he could.

Ruth · 16 November 2025

Agent replied · 16 April 2026

Thank you so much for your kind words! It was a real pleasure working with you, and I’m delighted you were happy with the service. It was genuinely rewarding to help you through the process, and I’m so pleased everything went smoothly. I’m … More

5/5

Google

Was helped by Harvey Thrower to secure my new flat. He’s someone who clearly cares about prospective tenants and will put in 110% to ensure he delivers the best service he can, literally answering call at all hours. He clearly prioritised getting the best deal for my flatmate and I when it came to making the ideal offer for both us and the landlord. Finally he passed us on to Himi Khan to finalise move in details, with which she has been extremely kind and responsive in doing. I’d say I’ve definitely received a great service overall.

Ryan · 24 October 2023

Agent replied · 20 June 2024

We both appreciate your kind words and are happy we could make your move so smooth! Working with you was a pleasure; we are always here to help should you need us. Kind regards, Harvey & Himi

5/5

Google

Danielle was outstanding from start to finish. Her professionalism and dedication were evident in every interaction, consistently representing both herself and her firm at the highest standard. Having worked with many estate agents in the past, often with disappointing experiences, I was truly impressed by her approach. Danielle instilled confidence throughout the process, advocating on my behalf at key moments to ensure a successful outcome. Her recommendation of an incredibly effective solicitors' firm also contributed to a smooth and seamless transaction. She managed the entire process with professionalism, empathy, and a genuine sense of pride in her work. I would not hesitate for a moment to recommend Danielle and her firm. Thank you, Danielle!

Diana · 21 March 2025

5/5

Google

I’d like to thank Will for his professionalism and customer care throughout while trying to find my first- owned home. We were all very impressed by his approach. It wasn’t pushy or fake , with grand statements made to make you feel pressured. Will made Knight Frank a very attractive agent to turn to for future transactions.

Somi · 17 November 2024

Agent replied · 8 December 2024

Dear Somi, Thank you for your kind review. It was a pleasure to work with and we're delighted to hear you’ve had a good experience. Best wishes, Will and the Knight Frank Canary Wharf team

5/5

Google

Blair Shekleton is fantastic. Knows the market well, he’s extremely efficient and responsive. He makes the process of selling seamless from start to finish.

S · 16 November 2025

Agent replied · 16 April 2026

Thank you so much for your kind words! I'm delighted that I made the process as easy as possible for you. Very best wishes Blair and the Canary Wharf team

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Read Knight Frank Lettings's Google reviews

Questions about Knight Frank Lettings London

Has Knight Frank Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Knight Frank Lettings, London won Trusted Agent.

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