Trusted Agent profile · Cardiff
★★★★★
9 reviews across 1 platform
3, Assembly Square, Britannia Quay, Cardiff, CF10 4PL
Part of Knight Frank, see every office.
Knight Frank's office in Cardiff, at 3, is rated 2.3 out of 5 across 9 reviews on 1 platform, including 9 Google reviews rated 2.3. See how it compares with other estate agents in Cardiff.
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
1/5
GoogleWhile the service was prompt, the employee's tone was unprofessional and condescending
We’re sorry to read this feedback and would like to investigate it further. Please do contact me on suzanne.vickery@knightfrank.com with further details. Customer experience is extremely important to us and we’d like a chance to resolve any issues. Kind regards Suzanne Vickery Customer Experience
1/5
GoogleThe staff member was abrupt and dismissive when I asked for assistance
We’re sorry to read this feedback and would like to investigate it further. Please do contact me on suzanne.vickery@knightfrank.com with further details. Customer experience is extremely important to us and we’d like a chance to resolve any issues. Kind regards Suzanne Vickery Customer Experience
1/5
GoogleEmailed about a property as not answering the phone.No reply to either
1/5
GoogleShambles of a business, trying to arrange a viewing of a commercial property, called a dozen times, over a 8 day period, nobody is ever available, not a single returned call. I thought I would email, anyway, no reply to the either. I assume they have now closed down ?
1/5
GoogleThey never bother responding we have a massive hole in our ceiling due to leaking and they haven’t been bothered to sort it or reply to emails and texts
1/5
GoogleAbsolutely disgusting service. Why be an agent if you don’t want to let property? I would look elsewhere
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Knight Frank hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cardiff.
