Trusted Agent profile

Andrews Estate Agents reviews

4.7

★★★★★ Excellent

8,833 reviews across 46 offices and 2 platforms

www.andrewsonline.co.uk

Andrews Estate Agents has 8,833 reviews across 46 offices (Clifton, London, Downend, Southville, Bath, London, London, Gloucester, Cheltenham, Worcester Park, North Cheam, Morden, Tunbridge Wells, Morden, Longwell Green, Bath, Barnet, Headington, Purley, London, Sidcup, Horley, Orpington, Redhill, Keynsham, Carshalton, Stroud, Yate, Tewkesbury, Westbury On Trym, Mitcham, Bishops Cleeve, Hastings, Leckhampton, Oxford, Sevenoaks, Witney, Abingdon-on-Thames, Cowley, Sparkhill, Newbridge, Charlton Kings, London, Bexhill On Sea, London and London) and two platforms, rated 4.7 out of 5 overall. Andrews Estate Agents has the most, 582. Checked 9 October 2026.

Google logo

4.7 / 5

8,832

Reviews on Google

All 46 offices

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 46 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Andrews Estate Agents's 46 offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for Andrews Estate Agents. Each award is assessed separately from the review sites.

Latest reviews from every Andrews Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We couldn’t recommend Duaa Khan at Andrews Balham highly enough. From the moment we met, Duaa was incredibly helpful, friendly and genuinely invested in finding us the right home. What really stood out was her approach. Duaa explained that for her, it’s about finding the tenants who suit the property and the property that suits the tenants, rather than simply trying to get someone through the door. That really came across and was genuine and sincere. She listened to what we were looking for, understood what mattered to us and was honest and helpful throughout the process. The property search has been a bit of an emotional rollercoaster for us, and having someone as lovely, responsive and reassuring as Duaa made such a difference. We always felt that she genuinely wanted us to find somewhere that was right for us, and boy did she deliver! She went above and beyond and we’re incredibly grateful for all her help. We would absolutely recommend Duaa to anyone looking for a property in the area. Thank you, Duaa, and congratulations to you and your daughter! We hope you have a wonderful time celebrating her wedding. ❤️

Samir · 21 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you, Samir, for your wonderful feedback. It's lovely to hear how she took the time to understand your needs and find somewhere that was right for you. We'll pass on your kind words to her. Congratulations to you on finding your new home!

5/5

Google

James Moore has been a pleasure to deal with over the past six months during my property purchase. This has included arranging viewings, dealing with the offers I was making, organising an appointment for me to speak with the mortgage team, chasing solicitors etc. His communication has been excellent as he kept me in the loop with any updates. James is a real asset to Andrews and I do hope he is recognised for the work he does.

Ben · 21 August 2026 · Andrews Estate Agents

5/5

Google

Andrews provided a great all round service. Grace looked after my property, introducing her relevant colleagues as required, arranging viewing, referencing, inventory etc, which has led to a very satisfactory let. Great no nonsense service.

Tony · 21 August 2026 · Andrews Estate Agents

5/5

Google

Jenna Bugler is simply amazing, so knowledgeable and extremely helpful. A credit to the company.

T · 21 August 2026 · Andrews Estate Agents

5/5

Google

Called up with a few questions about renting a property and Grace was so helpful and friendly! She took the time to answer everything and made the whole process really easy. Thank you Grace! 😊 …

Sadie · 21 August 2026 · Andrews Estate Agents

5/5

Google

Oxford’s Andrew’s property group truly stands out for their professionalism and dedication. Every member of their team is highly skilled and knowledgeable.

Gordon · 21 August 2026 · Andrews Estate Agents

5/5

Google

Google won't let me add a new review, so I'm adding it here! Thanks once again to Hayley and Eva for their help in securing great tenants for another two properties. With tenants in different properties leaving at the same time, we're having a busy time. Having you two to help makes all the difference! Many thanks to Hayley for her advice and guidance in the preparation of our property for letting. With the increasingly tightened legislation it is more important than ever to attract the right tenants, which starts with us and the property we are offering. Many thanks Hayley!

John · 21 August 2026 · Andrews Estate Agents

Agent replied · 22 June 2026

Thank you, John, for your wonderful feedback! We're thrilled to hear that Hayley was able to assist you effectively. Your satisfaction is our priority, and we're glad to have helped you prepare your property for letting. We appreciate your trust in us! Best wishes , Lisa

5/5

Google

Absolutely fantastic estate agents! Although we didn’t end up buying our home through them, they were incredibly helpful and supportive throughout our house-buying journey. They genuinely seemed to care about how things were progressing and were always happy to help or offer advice when needed. It’s rare to come across estate agents who go above and beyond even when you’re not actually buying through them. We really appreciated James & Abby’s kindness, professionalism and genuine interest in helping us. Would highly recommend them! ⭐⭐⭐⭐⭐

Hannah · 21 August 2026 · Andrews Estate Agents

5/5

Google

Jennie has been fantastic with helping me move out! Always there to help whenever it’s required! An absolute superstar

Theo · 21 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you, Theo, for your lovely feedback. It's great to hear that Jennie provided superstar service in helping you move out. We'll pass on your kind words.

5/5

Google

Brian was a pleasure to work with, very approachable and helpful. I felt supported rather than pressured, making a stressful life situation seem clam! Thanks for all your help Brian

Amanda · 20 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you Amanda, for your wonderful feedback. It's great to hear that Brian made your experience positive and calm! Best wishes

5/5

Google

I am submitting this review as a result of the outstanding service I received from Hayley. Her energy and enthusiasm completely swept me off my feet. Her attention to detail, humour, personality & genuine care and excitement for her job was such a breath of fresh air to see. She should have her own tv show. Delivered over and above for me, put a big smile on my face and left me feeling very excited for the next chapter in the property market.

MALALY · 20 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you so much for your wonderful review, it's lovely to read such glowing feedback for Hayley. We look forward to help you in this next chapter.

5/5

Google

We chose Andrews for the sale of our property for a number of reasons; they were professional, prompt and understanding to our anxieties around listing before we had found somewhere ourselves and were not pushy at all, really following our lead. Paula was fantastic in managing the initial process, which resulted in a huge number of viewings! Between Paula and Charlie, who created a beautiful brochure, and Alex who conducted most of the viewings, we were blown away by their commitment and genuine care towards the property and sale. Throughout the selling process, we hit some unexpected bumps in the road, but Paula and Charlie navigated these calmly, following up with buyers and solicitors to facilitate the process. Despite these issues, we still managed to complete within a very respectable timeframe. We are very grateful for the hard work and dedication of the team, and wouldn’t hesitate to recommend them. Thank you all!

Olivia · 20 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you, Olivia, for your wonderful review! We're thrilled to hear about your positive experience with Paula, Charlie, and Alex. Your kind words mean a lot to us, and we're grateful for your recommendation. Wishing you all the best in your new home , Lisa

5/5

Google

I have found Andrews Tewkesbury have gone above and beyond in helping me through selling and buying a new house. It was extremely stressful and without their patience and help with solicitors I know I would not have been able to cope. Thank you so much Ethan and Josh, you got me through. You were fabulous

Sue · 20 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Dear Sue, Thank you for your wonderful feedback! We're thrilled Ethan and Josh could assist you during such a significant time. Your kind words mean a lot to us. Wishing you happiness in your new home! Best wishes , Lisa

5/5

Google

Serap was a fantastic help during my flat viewing. She was professional, knowledgeable, and made the whole process easy. I ended up booking the flat. Highly recommend working with her.

V · 20 August 2026 · Andrews Estate Agents

4/5

Google

I had a really good experience dealing with Serap. She was very friendly, helpful and easy to communicate with. She took the time to explain things properly and was always happy to help whenever I had a question. I really appreciated her patience and support throughout the process. Thank you, Serap, for making everything so much easier for me. I would definitely recommend her.

HABEEBA · 20 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Dear Habeeba , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Serap. Your recommendation means a lot to us. We look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

Fabulous service from James @ Andrews Sales, so helpful, conscientious and considerate. It’s been a pleasure James, thanks very much for all your help, it’s very much appreciated!

Jennifer · 20 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Hi Jennifer, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with James. Your kind words mean a lot to us, and we're grateful for your appreciation. We look forward to assisting you again in the future! Best wishes , Lisa

5/5

Google

Rating only, no written review.

Adedayo · 19 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Dear Adedayo , Thank you for your fantastic 5-star review! We're thrilled to hear about your positive experience with Andrews Sutton. Your feedback is invaluable and motivates us to continue delivering exceptional service. Best wishes , Lisa

5/5

Google

The service i have received from Andrews has been incredible. Everyone i speak to are always so helpful. Especially the lovely Hayley, it is always a delight speaking with her and nothing is too much trouble for her to help with. She quickly gets back to me and makes sure all my needs are met. Thank you so much to Hayley and all the team at Andrews.

David · 19 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you, David, for your wonderful feedback! We're thrilled to hear about your positive experience with Hayley and our team. Your satisfaction is our priority, and we’re delighted to have met your needs. We look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

Eva is so good ★★★★★ Excellent letting agent I’ve been extremely pleased with the service I’ve received from my letting agent. They have been professional, friendly and helpful throughout, and communication has always been excellent. Any questions or issues have been dealt with promptly and efficiently. It’s reassuring to have an agent who is reliable, approachable and genuinely cares about providing a good service. I would have no hesitation in recommending them to anyone looking for a professional and trustworthy letting agent. I just luv working with Andrews John Slater Spa Town Property Rentals

John · 19 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Dear John, Thank you for your wonderful review! We're thrilled to hear about your positive experience with Eva and our team. Your recommendation means a lot to us. We look forward to continuing to provide you with excellent service. Best wishes , Lisa

1/5

Google

The woman in letting department is simply racist and rude if you are not from UK don’t even bother to ask them .

Hamed · 19 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

We are very sorry to read your review and take allegations of discrimination extremely seriously. Andrews is committed to treating every customer fairly, with respect and without discrimination. We do not recognise the events described and are unable to identify this matter from the information provided. We would welcome the opportunity to investigate your concerns fully. Please contact me directly via email to nsimpson@andrewsonline.co.uk with your name and details of your experience so that we can review what happened and respond appropriately. Andrews are committed to providing a professional and inclusive service to everyone.

5/5

Google

⭐⭐⭐⭐⭐ We had a fantastic experience with Andrews Property Group, and especially with Lorna, who was incredibly helpful throughout the whole process. From the very beginning, Lorna was friendly, professional and always happy to help. She kept us updated, responded quickly to our questions and made what could have been a very stressful moving process feel so much easier. Even when we had a few issues with the referencing and paperwork, she was patient and supportive and helped us get everything sorted. Her communication and attention to detail were excellent, and we always felt that we were in good hands. We are now happily settled into our new home, and we really appreciate all the help Lorna gave us along the way. Thank you so much, Lorna, for all your hard work and support. We would absolutely recommend her and Andrews Property Group to anyone looking for a professional and caring letting service! ❤️

Zsanett · 19 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you, Zsanett, for your wonderful review! We're thrilled to hear about your positive experience with Lorna and our team. Your kind words mean a lot to us, and we're delighted to have helped you settle into your new home. Best wishes , Lisa

5/5

Google

Jennie was a great help when we vacated, friendly, supportive and very professional, thank you. Also thank you to Daryn for fielding my calls 📞 …

Toby · 19 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Hi Toby, thank you for your wonderful feedback! We're thrilled to hear that Jennie and Daryn provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Google

Daryn conducted our viewing. Super friendly and happy to answer our quesitions. Viewing did not feel rushed at all and was happy with the overall experience.

Megan · 19 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Hi Megan, thank you for your wonderful feedback! We're thrilled to hear that Daryn made your viewing experience enjoyable and unrushed. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you further! Best wishes , Lisa

5/5

Google

Quick sale and always contactable

Rxbloxinnit · 18 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you for your fantastic review! We're thrilled to hear you had a quick and seamless experience with us. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to assisting you again in the future! Best wishes , Lisa

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Andrews Estate Agents

How many reviews does Andrews Estate Agents have?

Andrews Estate Agents has 8,833 reviews across its 46 offices, rated 4.7 out of 5 overall: 8,832 on Google, 1 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Andrews Estate Agents office has the most reviews?

Andrews Estate Agents has the most, with 582 reviews rated 4.6 out of 5, followed by Andrews Estate Agents with 481.

Where are Andrews Estate Agents's offices?

Andrews Estate Agents, 158 Whiteladies Road BS8 2XZ; Andrews Estate Agents, 266-288 Streatham High Road SW16 1HS; Andrews Estate Agents, 12 Badminton Road BS16 6BQ; Andrews Estate Agents, 215 North Street BS3 1JH; Andrews Estate Agents, 1 Camden Road BA1 6BT; Andrews Estate Agents, 526 Kingsbury Road NW9 9HE; Andrews Estate Agents, 2/3 Balham Station Road SW12 9SG; Andrews Estate Agents, 5 Worcester Street GL1 3AJ; Andrews Estate Agents, 11 Bath Road GL53 7HG; Andrews Estate Agents, 50 Central Road KT4 8HY; Andrews Estate Agents, 532 London Road SM3 8HW; Andrews Estate Agents, 28 Crown Lane SM4 5BL; Andrews Estate Agents, 11 Grosvenor Road TN1 2AH; Andrews Estate Agents, 84 London Road SM4 5BA; Andrews Estate Agents, 87 Bath Road BS30 9DF; Andrews Estate Agents, 1 Princes Buildings George Street BA1 2EY; Andrews Estate Agents, 69 High Street EN5 5UR; Andrews Estate Agents, 101 London Road OX3 9AE; Andrews Estate Agents, 909-911 Brighton Road CR8 2BP; Andrews Estate Agents, 2a Replingham Road SW18 5LS; Andrews Estate Agents, 12 St Johns Parade High Street DA14 6ES; Andrews Estate Agents, 12-14 High Street RH6 7AY; Andrews Estate Agents, 300 High Street BR6 0NF; Andrews Estate Agents, 24 Station Road RH1 1PD; Andrews Estate Agents, 10 Temple Street BS31 1EG; Andrews Estate Agents, 40 High Street SM5 3AH; Andrews Estate Agents, 24 King Street GL5 3DE; Andrews Estate Agents, 84 Station Road BS37 4PH; Andrews Estate Agents, 128 High Street GL20 5JU; Andrews Estate Agents, 4 High Street BS9 3DU; Andrews Estate Agents, 5-7 Upper Green East CR4 2PE; Andrews Estate Agents, Church Road GL52 8RL; Andrews Estate Agents, Andrews Building Robertson Street TN34 1HY; Andrews Estate Agents, 176 Bath Road GL53 7NF; Andrews Estate Agents, 7 Elms Parade OX2 9LG; Andrews Estate Agents, 109 High Street TN13 1UP; Andrews Estate Agents, 26-28 Corn Street OX28 6BL; Andrews Estate Agents, 16 High Street OX14 5AX; Andrews Estate Agents, 59 Between Towns Road OX4 3LR; Andrews Estate Agents, 701 Stratford Road Sparkhill B11 4DN; Andrews Estate Agents, 43 Newbridge Road BA1 3HF; Andrews Estate Agents, 266 London Road GL52 6HS; Andrews Estate Agents, 362 Garratt Lane SW18 4ES; Andrews Estate Agents, 1 Sackville Road TN39 3JB; Andrews Estate Agents, 170 Putney High Street SW15 1RS; Andrews Estate Agents, 233 Lavender Hill SW11 1JR.

Has Andrews Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, London won Gold; Andrews Estate Agents, London won Gold; Andrews Estate Agents, Tunbridge Wells won Gold; Andrews Estate Agents, North Cheam won Gold; Andrews Estate Agents, Longwell Green won Trusted Agent; Andrews Estate Agents, Carshalton won Trusted Agent; Andrews Estate Agents, Worcester Park won Trusted Agent; Andrews Estate Agents, London won Trusted Agent; Andrews Estate Agents, London won Trusted Agent; Andrews Estate Agents, Yate won Trusted Agent; Andrews Estate Agents, Horley won Trusted Agent; Andrews Estate Agents, Purley won Trusted Agent; Andrews Estate Agents, Bristol won Trusted Agent; Andrews Estate Agents, Bristol won Trusted Agent.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.