Every review we hold for the Vale of White Horse office, from every platform, shown as written. First names only.
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5/5
TrustpilotMonika has has been helpful and politeβ¦
Monika has has been helpful and polite to me ever since I made a complain regarding about the bathroom. She keeps on updating me, and above all Tom is very fantastic handyman. I wish you will send him over anytime I've issues in the property.
Robert Β· 22 September 2026
Agent replied Β· 23 September 2026
Hi Robert, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and Tom. Your satisfaction is our priority, and we're always here to assist you. Best wishes , Lisa
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5/5
GoogleWe had an excellent experience using Andrews. They already had someone on their books who was looking for a property like ours, so in a very slow market our house sold very quickly. Becca was incredibly proactive in ensuring everything went smoothly. Her response times to any queries were extremely fast, and she was excellent at keeping everyone informed of progress. I would happily recommend them. If we were to use Andrews again, however, I would source my own Solicitor and not use the one Andrews suggested.
Lynzi Β· 24 November 2025
Agent replied Β· 23 January 2026
Thank you, Lynzi, for your wonderful feedback! We're thrilled to hear about your positive experience with Becca and our team. We appreciate your suggestion regarding solicitors and will consider it for future improvements. We look forward to assisting you again in the future!
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5/5
TrustpilotAndrews has been amazing with myβ¦
Andrews has been amazing with my managed letting. From my first meeting with Hayley to getting the tenant in, I have not had to worry about anything. As a new landlord, I needed all the help i could get and Hayley/Gracie took me on a hassle free journey covering maintenance, EICR, tenant vetting etc. Really pleased, Thank you Hayley and Gracie, you saved me so much effort and I could relax knowing I am in safe hands.
Customer Β· 17 December 2025
Agent replied Β· 22 December 2025
Thank you for your wonderful feedback! We're thrilled to hear that Hayley and Gracie made your experience hassle-free. Your satisfaction is our priority, and we're glad you felt in safe hands. Best wishes , Lisa
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5/5
TrustpilotElla Didcott has been extremely helpfulβ¦
Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her π
Grace Β· 27 August 2026
Agent replied Β· 23 September 2026
Dear Grace ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you and your friends so well. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa
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5/5
TrustpilotThe overall experience was amazing
The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.
Hazel Β· 11 September 2026
Agent replied Β· 23 September 2026
Dear Hazel,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future.
Best regards,
Andrews Head Office
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5/5
TrustpilotGood service
Company is very professional, but I would say their letting process was a bit tiring. There was a lot to do, especially while you are dealing with other things it was almost making you change your mind. However, regardless of this situation, after I moved in the service from Nicole was great. She makes this experience so much easier and she works hard and try to involve you with all the process and keeping you updated with news from the landlord, and always on it. So thank you so much Nicole!
Umran Β· 21 September 2025
Agent replied Β· 23 September 2025
Hi Umran, thank you for your feedback and kind words about Nicole. Weβre glad she made your experience smoother. Your satisfaction is important to us.
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5/5
TrustpilotSmooth process.
Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.
Jj Β· 14 September 2026
Agent replied Β· 23 September 2026
Hi Jj,
Thank you for your wonderful feedback! We're thrilled to hear that Lily made your rental experience smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa
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4/5
TrustpilotProfessional & Helpful
Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.
G Β· 18 September 2026
Agent replied Β· 23 September 2026
Thank you for your kind words and feedback. We're thrilled to hear that Ben provided you with a positive experience. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
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5/5
TrustpilotCanβt thank Jenna and Sammi enough!
I canβt thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.
Kaitlyn Β· 22 May 2026
Agent replied Β· 26 May 2026
Dear Kaitlyn,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jenna and Sammi. Your recommendation means a lot to us, and we're glad they made the process stress-free for you. We appreciate your support!
Best regards,
Andrews Head Office
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5/5
GoogleI had the pleasure of working with Rebecca from Andrews during a recent move, and I genuinely couldn't recommend her highly enough. Throughout the entire process, Rebecca was organised, professional, and incredibly supportive, not just with us at Cherwell Removals, but most importantly with the client.
She was responsive, easy to communicate with, and really went above and beyond to help everything run smoothly. Her involvement took a lot of pressure off the move and made the whole experience far less stressful for everyone involved.
If you're looking for an estate agent who genuinely cares and puts the work in, Rebecca is a credit to Andrews and a pleasure to work alongside.
Sknnader & Adam, Cherwell Removals
A Β· 9 August 2025
Agent replied Β· 8 September 2025
Thank you, Sknnader and Adam, for your wonderful feedback! We're thrilled to hear about your positive experience with Rebecca. Your kind words mean a lot to us, and we're glad she could make the process smoother for everyone involved. We appreciate your partnership! Best wishes , Lisa
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5/5
TrustpilotOur consultant Ella was fantastic
Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!
Izzy Β· 26 August 2026
Agent replied Β· 23 September 2026
Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa
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5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant. Very efficient and is always ready to listen - thatβs what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.
J Β· 11 May 2026
Agent replied Β· 26 May 2026
Thank you, J D, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your kind words and look forward to continuing to serve you. Best wishes , Lisa
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5/5
TrustpilotI am happy to express my feelings
I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.
Honeymol Β· 6 May 2026
Agent replied Β· 26 May 2026
Dear Honeymol , thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Robinson and our services. Your satisfaction is our priority, and we look forward to continuing to serve you. Best wishes , Lisa
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5/5
TrustpilotExceptional Support Throughout Our Move
We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.
Mina Β· 15 May 2026
Agent replied Β· 26 May 2026
Dear Mina Assad Ibrahim,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa
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5/5
TrustpilotSarah was most helpful in serving theβ¦
Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah
Andrew Β· 11 May 2026
Agent replied Β· 26 May 2026
Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
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5/5
TrustpilotSuch a lovely team
Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around
Wardat Β· 17 August 2026
Agent replied Β· 23 September 2026
Dear Wardat ,
Thank you for your wonderful review! We're thrilled to hear that Molly, Isabelle, and Rebekah made your property search a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa
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5/5
TrustpilotHighly recommended
Talia has been absolutely brilliant throughout the whole letting process. Her communication was excellent, she always got back to me quickly and kept me updated every step of the way. She made what can often be a stressful experience feel really easy and straightforward. Professional, helpful, and friendly from start to finish, I couldnβt recommend her highly enough!
Claire Β· 22 September 2025
Agent replied Β· 23 September 2025
Hi Claire, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Talia. Your satisfaction is our priority, and we're glad she made the process smooth for you. We appreciate your recommendation and look forward to assisting you in the future! Best wishes , Lisa
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5/5
TrustpilotVery positive experience seeingβ¦
Very positive experience seeing properties with Andrews. Lois was wonderful in helping to view the property and answering questions.
Hamza Β· 19 August 2026
Agent replied Β· 23 September 2026
Thank you, Hamza, for your wonderful review! We're thrilled to hear you had a positive experience with Lois and our team. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes , Lisa
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5/5
GoogleI was looking to buy a property and didnβt really know where to start, but Rebecca was incredibly helpful throughout the process. She guided me step by step, explained everything clearly, and made sure I understood what I needed to do. Her knowledge and professionalism made a big difference, and she saved me a lot of time and confusion. I canβt recommend her enough for anyone needing clear, reliable support.
Shoaib Β· 1 June 2025
Agent replied Β· 22 June 2025
Thank you, Shoaib, for your wonderful feedback! We're thrilled to hear Rebecca made your property search smooth and informative. Your recommendation means a lot to us. If you need further assistance, we're here to help! Best wishes , Lisa
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5/5
TrustpilotBen was welcoming and friendly and gaveβ¦
Ben was welcoming and friendly and gave the tour of the place with a great energy. Great experience!
Shivangi Β· 19 August 2026
Agent replied Β· 23 September 2026
Hi Shivangi, Thank you for your wonderful feedback! We're thrilled to hear that Ben made your experience enjoyable with his welcoming and energetic tour. We appreciate your kind words and look forward to seeing you again in the future. Best wishes , Lisa
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1/5
TrustpilotI brought a ground floor flat inβ¦WARMLEY
I brought a ground floor flat in Warmley Bristol from Andrews estate agents . The staff lied to me about the property, because they had a customer from hell. I was told I donβt need a survey done. How wrong they were. The flat is covered in mould. Cracks on the outside wall, and so on. . I had to replace the bathroom and kitchen. They squeezed has much money out of me for the customer . I discovered after the sale, the vender did have the property up for sale 5 times with Andrews estate agents in longwell green Bristol. They were desperate to sale to get their commission. I am still furious from a year on wards. I will not be selling my flat with Andrews if I decide to move in the future.
Michelle Β· 8 May 2026
Agent replied Β· 26 May 2026
Dear Michelle Jane,
Thank you for sharing this. Please can you contact the branch team so we can complete a formal complaint investigation.
Best regards,
Alison
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5/5
TrustpilotLetting
Ella has been really helpful throughout the entire experience - great communication and helpful advice, regular updates and support.
Becca Β· 8 August 2026
Agent replied Β· 23 September 2026
Hi Becca, thank you for your wonderful feedback! We're thrilled to hear that Ella provided excellent support and communication. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!
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5/5
TrustpilotβMonikaβ
My fridge freezer broke down while I was away on holiday. Once discovered, Monika organised for it to be replaced in a timely fashion. As always Monika was helpful and efficient. Thank you.
Michael Β· 29 April 2026
Agent replied Β· 26 May 2026
Dear Michael ,
Thank you for your kind words and for sharing your experience. We're delighted to hear that Monika was able to assist you efficiently. Your satisfaction is our priority, and we appreciate your feedback. Best wishes , Lisa
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5/5
TrustpilotDaryn + Andrews Property Group
Daryn from Andrews Property Group was a consummate professional and a very helpful guide. 5 stars.
Theo Β· 20 August 2026
Agent replied Β· 23 September 2026
Thanks for the feedback, Theo. It's great to hear that Daryn provided you with professional and helpful service.
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