Trusted Agent profile

Andrews Gloucester reviews

4.7

★★★★★ Excellent

259 reviews across 2 platforms

5 Worcester Street, Gloucester, GL1 3AJ, Gloucester GL1 3AJ

Andrews's Gloucester office at 5 Worcester Street is rated 4.7 out of 5 across 259 reviews on two platforms, including 254 Google reviews rated 4.8. Checked 9 October 2026.

Google logo

4.8 / 5

254

Reviews on Google

This office

Facebook logo

4.2 / 5

5

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Gloucester office, from every platform, shown as written. First names only.

5/5

Google

My partner and I wanted to share our gratitude to Ella, our Lettings Consultant who has been amazing throughout our renting journey. We had a smooth and quick transition into our new home all thanks to Ella who was incredibly responsive, knowledgeable, and genuinely attentive to our needs. We don't think our experience could be anymore positive. We are very happy with our new home. A huge thank you to Ella and of course to Andrews. If anyone is looking to use a letting agent in Gloucester, we highly recommend Andrews ⭐⭐⭐⭐⭐

Summer · 3 April 2026

Agent replied · 17 April 2026

Dear Summer Dyan, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella and our team. Your recommendation means a lot to us. Enjoy your new home ! Best wishes , Lisa

5/5

Google

I used Andrews for the last 3 years and now, luckily for me, and don't need it anymore as I moved on. They have been amazing and attending when needed especially now at the end of my contract. A massive thank to Giles Lowbridge as she has been there for all this journey. Hope the best. And thank you again.

Marco · 17 January 2026

Agent replied · 17 April 2026

Dear Marco , Thank you for your kind words and for choosing Andrews Gloucester over the past three years. We're thrilled to hear about your positive experience with us and Giles Lowbridge. We wish you all the best in your new journey! Best wishes , Lisa

5/5

Google

Great service from Talia out Lettings Consultant. She responded to all our questions and if she was out of office she would make sure to give a call back to make sure our needs were met. Your have a great asset in your team. Thank you Talia now we have a good place to call home for now and maybe in the future you will help us get a house to buy.

Tendai · 18 September 2025

Agent replied · 22 September 2025

Thank you, Tendai Amanda Unganai, for your wonderful feedback! We're thrilled to hear about your positive experience with Talia. She truly is an asset to our team. We're glad we could help you find a great place, and we look forward to assisting you in the future! Best wishes , Lisa

5/5

Google

Huge thanks to Sarah for her help with my recent reference. As a long-term tenant of 3 years, I’ve always appreciated her professional approach to property management. She is efficient, helpful, and clearly cares about maintaining high standards for both landlords and tenants. Thank you, Sarah! 5 stars

Sam · 17 March 2026

Agent replied · 17 April 2026

Thank you, Sam, for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah. She truly values maintaining high standards for our clients. We appreciate your continued trust over the years. If you need anything else, feel free to reach out. Best wishes , Lisa

5/5

Google

A sincere thank you to Ella, the lettings consultant. Throughout the lettings process, she consistently provided regular updates and was very informative, ensuring I had all the relevant information, but above all, a friendly professional to deal with. A real credit to Andrews

Alicia · 17 March 2026

Agent replied · 17 April 2026

Hi Alicia, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. She truly is an asset to our team. We appreciate your kind words and look forward to assisting you in the future. Best wishes , Lisa

5/5

Google

I recently moved into a rental home in Gloucester, and Talia Kenney from Andrews Lettings Agency made the entire process seamless and stress-free. Talia was professional, responsive, and incredibly helpful, guiding me through every step with clarity and patience. Her attention to detail and genuine care ensured a smooth transition into my new home. I highly recommend Talia for her outstanding service and dedication to her clients!

Guhanathan · 21 July 2025

Agent replied · 26 July 2025

Thank you, Guhanathan, for your wonderful feedback! We're thrilled to hear about your positive experience with Talia. Your recommendation means a lot to us, and we're delighted to have made your move to Gloucester smooth and stress-free. Best wishes, Jake

5/5

Google

Purchasing my house through Andrews was a great experience. Kat was always quick to respond to any questions and keep me updated. Michael have me great advice on any insurance policies I may need and made what could have been a very stressful process, very easy. Thankyou

Tamsin · 17 January 2026

Agent replied · 17 April 2026

Thank you, Tamsin, for your wonderful review! We're thrilled to hear that Kat and Michael made your home-buying experience smooth and stress-free. Your feedback means a lot to us. Enjoy your new home! Best wishes , Lisa

4/5

Google

Shannon was really helpful with the move in and always a friendly face ensuring everything goes well and checking in. Even added an extra viewing so I could take measurements, made it a smooth and easy process :)

AlexiaSommerville · 17 March 2026

Agent replied · 17 April 2026

Thank you, Alexia, for your kind words and feedback! We're thrilled to hear Shannon made your move-in process smooth and easy. Your satisfaction is our priority, and we appreciate your support. If you need anything else, feel free to reach out!

5/5

Google

Andrew’s property group has made renting relatively stress free with the processes being very straightforward. Sarah has been amazing in helping us by responding to any queries and messages and is very professional and approachable. The service she has provided regarding the end of tenancy communication and deposit information has been second to none.

Lewis · 1 September 2025

Agent replied · 8 September 2025

Thank you, Lewis, for your kind words and 5-star rating! We're thrilled to hear that Sarah made your renting experience stress-free and professional. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

I would like to say a big thank you to my letting agent ANDREWS also Mr Greg and Shannon for the excellent service provided. From start to finish, the process was handled professionally, efficiently, and with great communication throughout. Any questions or concerns I had were addressed quickly and clearly, which made everything stress-free. I truly appreciate the support and dedication shown, and I would highly recommend their services to anyone looking for a reliable and helpful letting agent ANDREWS the best

Sade · 17 March 2026

Agent replied · 17 April 2026

Thank you, Sade, for your wonderful feedback! We're thrilled to hear about your positive experience with Greg and Shannon. Your recommendation means a lot to us, and we're glad we could make the process stress-free for you. We look forward to assisting you again in the future!

5/5

Google

Nicole was amazing from start to finish - we got given notice very very unexpectedly from our rental and she listened to me on the phone for what felt like 20 minutes telling her my life story. She was so so helpful in finding us a new place, and just so understanding and so positive! I cannot recommend her enough, she is also a fantastic communicator and very professional!!! THANKS NICOLE x

Georgia · 8 January 2025

Agent replied · 22 January 2025

Dear Georgia, thank you for your wonderful review! We're thrilled to hear about your positive experience with Nicole. Your kind words truly motivate us to continue providing excellent service. If you need any further assistance, feel free to reach out. Best wishes, Jake

5/5

Google

I recently used Andrews to find a property to let. I had the pleasure of dealing with Talia who was brilliant from start to finish. Talia has been absolutely brilliant throughout the whole letting process. Her communication was excellent she always got back to me quickly and kept me updated every step of the way. She made what can often be a stressful experience feel really easy and straightforward. Professional, helpful, and friendly from start to finish I couldn’t recommend her highly enough!

Claire · 22 September 2025

5/5

Google

This is my first time going through with Andrews Gloucester and I am very thankful with all the support and great communication that they gave when moving into a house share. A huge thank you to Sarah and Nicole for making the process smooth and easy!

Kristine · 1 September 2025

Agent replied · 8 September 2025

Dear Kristine Kaye Mendoza, thank you for your wonderful review! We're thrilled to hear that Sarah and Nicole made your move smooth and easy. Your feedback is greatly appreciated, and we're glad to have been part of your journey. Best wishes in your new home , Lisa

5/5

Google

Ella Didcott was so helpful! Such a lovely woman, she took initiative to find us other properties taking into consideration our wishes for the property! …

Izzy · 17 February 2026

Agent replied · 17 April 2026

Thank you, Izzy, for your wonderful feedback! We're thrilled to hear that Ella provided such excellent service and made the process easy for you. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa

5/5

Google

Andrews in Gloucester- What can I say other than truly amazing service! Shout out to Kat and Charley who were fantastic. Life savers the pair of them. Thanks again

Matt · 17 January 2026

Agent replied · 17 April 2026

Hi Matt, Thank you for your wonderful review! We're thrilled to hear about your amazing … More

5/5

Google

Excellent Service and Personalised Support from Andrews Letting Team We’ve had a fantastic experience with Andrews Letting Team. From the start, they provided very friendly and personalised attention, which ultimately led to finding us the perfect tenant. As landlords, it’s essential to navigate all the rules and regulations correctly, and Andrews have been an invaluable guide through what can often feel like a minefield. Their expertise and clear communication gave us complete confidence every step of the way. Everyone we dealt with at Andrews has been lovely, but we’d especially like to thank Talia Kenney for her outstanding support throughout the entire process. Her professionalism, patience, and proactive approach made the whole experience smooth and stress-free. We highly recommend Andrews to any landlord looking for a reliable, knowledgeable, and genuinely caring letting team.

Penny · 12 July 2025

5/5

Google

I viewed a property with Nicole on Tuesday. She was brilliant! Nicole explained everything about the property to me in detail and showed me around helping me to work out where household items would go in the property. Nicole was kind, friendly and answered all of my questions. I also brought my children along to see the house and Nicole was amazing with them too! Overall she was fantastic!

Char · 11 September 2024

Agent replied · 10 November 2024

Thank you, Char! We're thrilled to hear about your positive experience with Nicole. It's wonderful to know she provided detailed information and was great with your children. We appreciate your feedback!

5/5

Google

Currently sorting out housing for next year as a student in Gloucester, Jasmine has been more than helpful guiding us through every step of the process. As a young person that doesn’t know too much about housing, she has made it a great experience and ensured we have the best set up for moving in next year

Lily · 16 January 2025

Agent replied · 22 January 2025

Thank you Lily for your wonderful review! We're thrilled to hear that Jasmine made your housing search a great experience. We strive to provide the best support, especially for students like you. If you need further assistance, feel free to reach out. Best wishes , Lisa

5/5

Google

Ella and the team were extremely helpful throughout the whole process of renting a flat, including great communication at every stage.

Ryan · 17 January 2026

Agent replied · 17 April 2026

Hi Ryan, Thank you for your wonderful feedback! We're thrilled to hear that Ella and the … More

5/5

Google

We were recommended to use Michael Doyle as a mortgage broker, even though we didn’t buy through Andrews. He is absolutely amazing, he’s made getting a mortgage pain free, and has been there every step of the way for us, I cannot recommend him highly enough, if you need a mortgage broker he’s most definitely your best option, I can’t thank him enough

Debbi · 17 February 2026

Agent replied · 17 April 2026

Hi Debbi, Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with Michael Doyle. Your recommendation means a lot to us, and we're glad he could assist you so effectively. If you need anything else, feel free to reach out. Best regards, Andrews Gloucester Team

5/5

Google

We let a property through Andrew's Gloucester for 3 years and always received great service from property manager Sarah Robinson. Sarah was also quick to reply to any questions or issues and these were always resolved quickly. Once we moved from the property it was a very seamless transaction and the deposit was returned swiftly. Thankyou Sarah for all your support

Adam · 13 July 2024

Agent replied · 10 November 2024

Hi Adam, thanks for the five star review. Amazing to see Sarah has been so helpful to you over the years. Thanks again for sharing your experience, Rhys.

5/5

Google

Shannon is a very attentive agent who understands her applicants needs.

George · 17 February 2026

Agent replied · 17 April 2026

Thank you, George, for your wonderful feedback! We're thrilled to hear that Shannon provided attentive service and met your needs. Your satisfaction is our priority, and we appreciate your support. If you need any further assistance, feel free to reach out.

5/5

Google

After having to move out of our property at short notice, we arranged a viewing with Jasmine, who directed us to a better suited property for us and our pet. Jasmine was extremely helpful and supportive with our queries as we are fairly new to this. She was on hand to explain everything and is a fabulous estate agent! Thanks so much Jasmine 🙂

Aby · 29 April 2024

Agent replied · 25 December 2024

Hi Aby-Jayde, thank you for taking the time to leave us a review. Great to see that Jasmine and the team have been able to provide you with all the information you need and delivered a fantastic experience. Thanks, Rhys

5/5

Google

I had an excellent experience with Andrew Rentals, especially Jasmine, who was incredibly professional, helpful, and approachable throughout the process. She made everything seamless and stress-free, answering all my questions promptly and ensuring all details were handled with care. I truly appreciate her dedication and friendly service. Highly recommend!”

Adewale · 19 December 2024

Agent replied · 25 December 2024

Hi Adewale, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jasmine. Your recommendation means a lot to us. We look forward to serving you again in the future! Best wishes, Jake

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviews

Questions about Andrews Gloucester

How many reviews does Andrews Gloucester have?

Andrews's Gloucester office has 259 reviews across two platforms: 254 on Google, 5 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Andrews Gloucester's rating?

Andrews Gloucester is rated 4.7 out of 5 across all 259 reviews, and 4.8 out of 5 on Google from 254 reviews, checked 9 October 2026.

Where is Andrews's Gloucester office?

Andrews Gloucester, 5 Worcester Street, Gloucester, GL1 3AJ, Gloucester GL1 3AJ.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.