Trusted Agent profile Β· Gloucester

Andrews Gloucester reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

259 reviews across 2 platforms

5 Worcester Street, Gloucester, GL1 3AJ, GL1 3AJ

Andrews's office in Gloucester, at 5 Worcester Street, is rated 4.7 out of 5 across 259 reviews on two platforms, including 254 Google reviews rated 4.8.

Google logo

4.8 / 5

254

Reviews on Google

This office

Facebook logo

4.2 / 5

5

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Gloucester office, from every platform, shown as written. First names only.

5/5

Google

I had an excellent experience with Andrew Rentals, especially Jasmine, who was incredibly professional, helpful, and approachable throughout the process. She made everything seamless and stress-free, answering all my questions promptly and ensuring all details were handled with care. I truly appreciate her dedication and friendly service. Highly recommend!”

Adewale Β· 19 December 2024

Agent replied Β· 25 December 2024

Hi Adewale, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jasmine. Your recommendation means a lot to us. We look forward to serving you again in the future! Best wishes, Jake

5/5

Google

We have been renting for a very long time and Andrews have been by far the best move in experience. The property had a lot of issues and they covered everything with great communication and nothing ignored. A breath of fresh air after past landlords and agents we’ve dealt with. Jasmine and Louisa were both a great help. Very happy!

Sam Β· 13 June 2024

Agent replied Β· 10 November 2024

Hi Sam , Thank you for the five star review. It is fantastic to hear that the team have been so helpful and provided you with such a positive experience. Thanks , Lisa

5/5

Google

Really excellent service from Andrews letting agent’s Gloucestershire. All meeting and admin processes were seamless with quick responses and our new tenancy set up in our dream home. Nicole Meikle was our letting consultant and was helpful, responsive and got everything sorted. Would recommend!

Karina Β· 20 January 2025

Agent replied Β· 22 January 2025

Hi Karina, thank you for your wonderful review! We're thrilled to hear about your seamless experience with Andrews Gloucester and Nicole's exceptional service. Your recommendation means a lot to us. Enjoy your new home! Best wishes, Jake

5/5

Google

Would highly recommend Andrews for their knowledge, honesty and checking in on potential clients. Hayley Tennet agreed at very short notice to view our property which we planned to rent out. She gave useful tips and genuine advice which we appreciated. Throughout the letting process she was attentive and professional with all our dealings. Thank you so much Hayley.- honestly was a pleasure working with you

Michelle Β· 16 December 2023

Agent replied Β· 10 November 2024

Hi Michelle, what a fantastic review for the team at Andrews Gloucester with special mention to Hayley. We know she has a wealth of knowledge so it's great to see she was sharing some of that, allowing you to make a full informed decision that's best for you. Thank you for the feedback, Rhys

5/5

Google

Andrews Gloucester are the best in my opinion. I would like to give a shout out to Hayley Tennet and Sarah Robinson, they are just amazing. They even work during the weekend to make sure everything is running as it should, they always go over and above. I may have forgotten to mention other names, but all I would like to say is thank you.

Morris Β· 11 November 2023

Agent replied Β· 10 November 2024

What a great review! Thank you for taking the time to write it, sharing your experience with our team at Andrews Gloucester we certainly love being called 'The Best'! Fantastic to see that Hayley & Sarah were on hand to help you our through your dealings with us, thanks again, Rhys.

5/5

Google

Everyone at Andrews worked really hard to rent out my flat in a very short time, Jasmine Gyde was especially helpful.

Mike Β· 1 September 2025

Agent replied Β· 8 September 2025

Hi Mike, thank you so much for taking the time to leave us such a kind review. We really appreciate it.

5/5

Google

I regularly deal with Andrews as one of their chosen contractors. Liaising with many of the property managers in both Gloucester and Quedgeley. It is always a pleasure, the whole team are friendly professional and helpful, especially Sarah 😊 I would highly recommend them. …

Victoria Β· 18 September 2025

5/5

Google

I had a property viewing today and was met by Shannon, who was absolutely wonderful. Provided me with all the information I needed to know, had no problem answering any questions I had and was genuinely lovely to talk to. I'm very satisfied with my experience today ☺️

Courtney Β· 17 January 2026

Agent replied Β· 17 April 2026

Hi Courtney, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Shannon. Your satisfaction is our priority, and we're glad she could assist you so well. We look forward to helping you again in the future! 😊 Best wishes , Lisa …

5/5

Google

Excellent service from Shanon at Andrew's! She was incredibly helpful and supportive throughout the entire property viewing and renting process. Always available to discuss details, addressed all my concerns, and super responsive. Highly recommend! 😊 …

ASHMILY Β· 17 March 2026

Agent replied Β· 17 April 2026

Thank you, Ashmily, for your wonderful feedback! We're thrilled to hear about your positive experience with Shanon. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out.

5/5

Google

We are new to renting with Andrew’s properties. Jasmine has been so lovely and helpful accommodating us through the entire process. Highly recommend going through Andrew’s Properties. ~ Caitlin

Caitlin Β· 15 January 2025

Agent replied Β· 22 January 2025

Thank you, Caitlin for your wonderful review! We're thrilled to hear Jasmine provided excellent service. Your recommendation means a lot to us at Andrews Gloucester. If you need further assistance, feel free to reach out. Best wishes , Lisa

5/5

Google

With our tenants prematurely ending their tenancy, we needed to find others as quickly as we could. Jasmine Gyde was exemplary in assisting us to complete all the 'check outs' and 'check ins'. We cannot thank her enough - a wonderfully smooth transition. And result, the property was only vacant for 3 days.

Andrew Β· 11 November 2023

Agent replied Β· 10 November 2024

Hi Andrew, what a great review! Thank you so much for taking the time to write one, it's brilliant to see that Jasmine was on hand to assist you and do so in such a prompt manner, having only three days vacant is certainly a quick turn around! Thanks again, Rhys

5/5

Google

Hayley has been fantastic from the moment she took on my property. I live overseas so managing it is tricky, but Hayley has navigated everything with professionalism and has taken all the stress away. Would highly recommend Andrew’s (Hayley).

Alex Β· 13 June 2024

Agent replied Β· 10 November 2024

Hi Alex, thank you for trusting us to manage your property, we know Hayley will really appreciate seeing your kind feedback. Thanks again for sharing your experience, Rhys.

5/5

Google

I use Giles Lowbridge on a full management basis at Andrews and have been very happy with the service. They handle tenants, rent collection, and any issues efficiently, which makes the whole process genuinely hands-off for me. Communication …

G Β· 17 January 2026

Agent replied Β· 17 April 2026

Thank you, for your wonderful review! We're thrilled to hear that you're happy with our full management service. Your satisfaction with our efficient and professional approach means a lot to us. We look forward to continuing to manage your property with the same dedication. Best wishes , Lisa

5/5

Google

Thank you very much Andrews Property Group Gloucester for your assistance during the tenancy, and especially to our property manager Sarah for all of her expertise and support.

Ami Β· 10 April 2026

Agent replied Β· 17 April 2026

Dear Ami Patel, thank you for your wonderful review! We're thrilled to hear about your positive experience with Andrews Property Group Gloucester. Sarah and the team are delighted to have been of assistance during your tenancy. We appreciate your feedback and look forward to serving you again in the future!

1/5

Google

Disgusting service from this agent...I was rushed around on the viewing by Rebecca, nonetheless I put an offer in and was accepted, then the timewasting seller didn't want to get a solicitor, only when she had found something else, and there was no hurry in doing that, meanwhile my sale was going through, Rebecca was very rude to me, no understanding of my situation, and thought I was bad because I would not sit and wait until the seller decided to swing into action in a no hurry next year will do manner...Spoken to like a piece of dirt by her..Appalling..Nonetheless I pulled out.

Calantha Β· 11 November 2023

5/5

Google

Myself and my fiancee had the pleasure of meeting Rebecca Crosby from Andrews who dealt with our purchase of out first home. Due to being first time buyers we really had no clue what we were doing! But Rebecca has been amazing throughout the whole process, she has always been happy to answer our questions and worries along the way. She has been fab with keeping us informed with regular updates for the house which have been so useful. Thank you so much again Rebecca we really couldn't have done this process with out you! Kane and Zoe

Kane Β· 11 November 2023

5/5

Google

These guys are the best and the most pleasant, courteous team to work with. whilst on the purchase of our property we got to liaise with the Sarah Searle and Hayley Tennet, they consistently went above and beyond in ensuring that our transition to a home owner was smooth and transparent. we were provided with constant updates with the progress and the reason for delays if any. They were so lovely that even my 10 year old was looking forward for an appointment with them. A Honest and hardworking team that take customer service very seriously. Thank you Guys.

Bupendra Β· 11 November 2023

5/5

Google

Fantastic experience house hunting with Andrews. I didn’t end up buying through them but I couldn’t fault the client care from them at all. The team were helpful, supportive and proactive in helping with property searches and they were really great at calling and checking on my progress and alerting me to suitable properties coming on to the market. Viewings were arranged promptly and efficiently and they were always happy to do second viewings when needed. Have sold with Andrews twice now and my experience with them as a buyer has been just as exceptional. First class agents who never disappoint. Thanks to all on the team.

LJ Β· 11 November 2023

5/5

Google

We had a very good experience selling our house with Andrews. Dan was great answering all our initial questions and giving us a great deal but Rebecca was the real star ⭐️ She was extremely warm and approachable, honest and straightforward and went out of her way, over and above, to help progress our sale and the whole chain to a successful completion. It became a complicated and frustrating chain but Rebecca’s tenacity and professionalism was instrumental in keeping everyone connected and maintaining the momentum. This is the second time we have used Andrew’s and we wouldn’t hesitate to use them again.

Kate Β· 11 November 2023

5/5

Google

Friendly and understanding people. Sarah Robinson was always on the end of the phone if I needed her. Greg Lines also helped me understand what I signed up for. An amazing team altogether. Not happy that I'm leaving this estate agent. Will highly recommend πŸ‘Œ. …

Michael Β· 11 November 2023

Agent replied Β· 10 November 2024

Hi Michael, thank you for the five star review, brilliant to see the team in Andrews Gloucestershire were on hand to help you out throughout the process, we know both Sarah & Greg work extremely hard for all our customers, great to see their efforts recognised, it's really appreciated. Thanks, Rhys

1/5

Google

The worst agency I have ever dealt with. It's hard to get along with them. They have a terrible mess of papers, they confuse people and addresses. They also have a problem with the return of the deposit and they search for irregularities by force, even though the apartment they rent is dirty, although they promise early on that everything will be clean and refreshed and the carpets will be washed after the previous tenants. Incompetent agency. I don't recommend it. I advise against it.

Em Β· 28 July 2024

Agent replied Β· 10 November 2024

Thank you for the review, sorry that you saw the need to rate us one star. Obviously we take feedback seriously, especially where we could have improved our service. I have already passed your comments on to the relevant staff members to invesigate internally, it would however be great to have some further context or information around your particular experience with us. Would you mind emailing myself (Rhys) to RMessenger@AndrewsOnline.co.uk thanks

5/5

Google

Nicole Meikle was very helpful and understanding when viewing the property that I am now renting from Andrews, and I would whole heartedly highly recommend her team and Nicole Meikle's expertise when viewing any property in future. 10/10

Royston Β· 15 March 2024

Agent replied Β· 10 November 2024

Hi Royston, thanks for sharing your experience with us. Fantastic to see Nicole & team were on hand to help throughout your search and move! Thanks again, Rhys

5/5

Google

We have just moved into a rental property using Andrews Letting Agency and they have been wonderful in making the process as smooth as possible. Greg showed my partner the property and was very professional, and Talia in particular has been very friendly and quick to answer any enquiries.

Zadie Β· 18 August 2025

Agent replied Β· 8 September 2025

Thank you, Zadie, for your wonderful feedback! We're thrilled to hear about your positive experience with Greg and Talia. Your satisfaction is our priority, and we're glad we could assist you smoothly. Welcome to your new home! Best wishes , Lisa

5/5

Google

Jasmine and Hayley really went an extra mile to help me find my house in Gloucester. After visiting all the real estate agents I would Andrew’s is the best letting agents in the area and provide very professional services and are very caring which only possible because of people who work there i.e Hayley and Jasmine and all the other people there and I must say they are an asset to the organisation. Highly recommended

S Β· 11 September 2024

Agent replied Β· 10 November 2024

Thank you, We're thrilled to hear that Jasmine and Hayley provided exceptional service. Your kind words mean a lot to us and we appreciate your recommendation.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviews

Questions about Andrews Gloucester

How many reviews does Andrews Gloucester have?

Andrews's Gloucester office has 259 reviews across two platforms: 254 on Google, 5 on Facebook.

What is Andrews Gloucester's rating?

Andrews Gloucester is rated 4.7 out of 5 across all 259 reviews, and 4.8 out of 5 on Google from 254 reviews.

Where is Andrews's Gloucester office?

Andrews Gloucester, 5 Worcester Street, Gloucester, GL1 3AJ, GL1 3AJ.

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