Trusted Agent profile · Gloucester
★★★★★
259 reviews across 2 platforms
5 Worcester Street, Gloucester, GL1 3AJ, GL1 3AJ
Andrews's office in Gloucester, at 5 Worcester Street, is rated 4.7 out of 5 across 259 reviews on two platforms, including 254 Google reviews rated 4.8.
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
5/5
GoogleHayley has been absolutely in my two years of dealing with Andrews, she made the process so straight forward and easy, cannot recommend her enough!
Hi Sam, what a great review for Hayley! Thank you so much for taking the time to share your experience, the recommendation is really appreciated. Thanks, Rhys
1/5
GoogleVery bad experience not recommended
We’re sorry to hear that you feel your experience with Andrews was not a positive one. Following the referencing process, the information provided did not meet the required criteria, and as a result the landlord made the decision not to proceed with the application. If you would like to discuss this further, please feel free to contact us directly by email and we would be happy to assist.
5/5
GoogleAlways a pleasure to deal with Andrews and Sarah is always very efficient and communicates clearly
Hi Andrew, thank you for taking the time to leave us a five star review. Great to see that Sarah has been on hand to help you whenever required. Thanks again, Rhys
5/5
GoogleSarah R sorted the problem with our boiler swifty which was a relief
Thank you for your kind review! We're thrilled to hear that Sarah swiftly resolved your boiler issue. Your satisfaction is our priority, and we appreciate your feedback. If you need further assistance, feel free to reach out.
5/5
GoogleFantastic service from Josh & his colleagues. With it being our first time selling our home, Josh was able to answer all my questions and continues to only be at the other end of the phone if I have any queries or concerns. Our property was on the market along with all viewings booked in quickly with a very quick sale that followed. Definitely recommend Andrew’s, Gloucester if you’re selling your property!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GooglePerfect for students, very helpful and caring. Hayley is a delight full of energy
Hi Ollie, thanks for the review. Fantastic to see you had a great experience with Andrews in Gloucester, thanks again, Rhys
5/5
GoogleOur ongoing tenancy has been a smooth process throughout. Our property manager - Sarah Robinson - is always on hand to give support when needed.
Hi Brianna, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah and our team. Your satisfaction is our priority, and we’re here to assist whenever needed.
5/5
GoogleGrace was very informative and helpful, answered all queries we had! Highly recommend Grace and Andrews Gloucester
Hi Adam, thank you for the review. Fantastic to see that Grace and the team in Gloucester have been so helpful in your dealings with us so far. Thanks, Rhys
5/5
GoogleThe team at Andrews provided support and professional service during my termination of my Tenancy agreement. Today, people are too easy to complain but, I wanted to record and share my praise to Andrews. The services Andrews provided were clear and timely. Although difficult to identify all team members, I would like to thank Sarah Robinson - Property Manager for her swift actions and help.
5/5
GoogleJasmine at Gloucester was very cooperative and fantastic to work with
5/5
GoogleJustyna was very helpful, she made lots of call to tenants so I can gain access to the properties to carry out my work.
5/5
GoogleCan not thank Andrews Gloucester enough, especially Joshua for such great prompt service no matter how many calls I give him he is always 100% happy to sort everything out for me, thank you to his manager for her help, Erin, Shayla & Cara thank you also, all such helpful enthusiastic employees that give their all to everything they do. Many thanks again for keeping everything such stress free!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFor someone who is very wary of Agencies I have been so impressed by Andrews Gloucester. Initially and briefly I dealt with Josh who was great and then when he was off I dealt with Shannon who was fabulous - she answered all my questions patiently and honestly and put everything in writing via email to me. She also managed to get everything sorted and agreed really quickly and I have just signed on for a fabulous property and really feel like these guys went the extra mile for me. Thanks Team :-)
5/5
GoogleSarah Robinson (property manager) at Andrews is a pleasure to communicate with and made the checking out & leaving of our rental property easy and seamless. Sarah is always quick and efficient with answering questions and dealing with any queries or discrepancies, and if we were to move house again, I would gladly come to Sarah to see if there were any properties available.
5/5
GoogleGreat experience. Jasmine was very helpful and communicative throughout the letting process, always keeping me informed.
5/5
GoogleJasmine & Nicole were very polite and helpful in the Gloucester Office! They are an asset to the team.
5/5
GoogleI have done viewed the house in Linden road, No 85 with your staff Ms.Jasmine Gyde on 26 th June. Jasmine was very approachable, helpful and showed the house in a calm manner. She was able to answer all my queries. I was so happy with her attitude and service.
5/5
GoogleIve dealt with Jasmine who was extremely professional,friendly and punctual during all interactions right from the first viewing of my rental property up until the sign up. Thanks Jasmine for making an otherwise painful experience a very pleasant one. Will certainly deal with you guys again...hopefully with our next purchase.
5/5
GoogleTaking a moment to thank Andrews for really helping out to find a home . Jasmine one of the property executive from Andrews really made the whole process run so so so smoothly I really loved the service they gave me . No to forget even Shannon helped us Very friendly staff Very polite and always available to help out Love you Andrews .
Hi Nabila, we really appreciate you taking the time to leave your feedback and a five star review for the team in Gloucester. Fantastic to see the hard work that Shannon & Jasmine's hard work recognised by our brilliant customers. Thank you, Rhys
5/5
GoogleCouldn't be happier. Jasmine was excellent and efficient to work with. We walked into the agency, she asked us about our needs, found a suitable property on the market and went above and beyond to make the rental process as easy as possible. Would highly recommend Andrews Gloucester.
5/5
GoogleSuperb customer service. We’ve been trying to rent a property for a while and have used several estate agents and Andrews have been the best by far. With Andrews we’ve been able to find a property and we personally want to thank Shannon for her help in doing so. She understood that we had been struggling and without her we would still be looking. Thank youPositiveResponsiveness, Quality, Professionalism
5/5
GoogleJasmine was a great host, knew what she was talking about when it came to stats and bills. We easily got on with her and was very friendly. We were able to ask tons of questions and Jasmine was able to answer all of them
5/5
GoogleRebecca was very friendly and professional with a lovely smile and helped us find the perfect tenants for our property. She also gave us a walkthrough as to what we should be doing as landlords. Highly recommend and will be using her again. Thank you
5/5
GoogleAfter many years of managing my own properties a friend recommended Andrews and Hayley in particular. Hayley has been a great help for me due to her experience and work ethic as well as providing the voice of reason and empathy with any challenges
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews's Gloucester office has 259 reviews across two platforms: 254 on Google, 5 on Facebook.
Andrews Gloucester is rated 4.7 out of 5 across all 259 reviews, and 4.8 out of 5 on Google from 254 reviews.
Andrews Gloucester, 5 Worcester Street, Gloucester, GL1 3AJ, GL1 3AJ.
