Trusted Agent profile · Gloucester
★★★★★
259 reviews across 2 platforms
5 Worcester Street, Gloucester, GL1 3AJ, GL1 3AJ
Andrews's office in Gloucester, at 5 Worcester Street, is rated 4.7 out of 5 across 259 reviews on two platforms, including 254 Google reviews rated 4.8.
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
5/5
GoogleWe rented a property at Little Normans through Andrews. Jasmine and Shannon were very helpful and accommodative in organising viewings and reference checks. They were receptive of the fact that we are based in Cambridge and accommodated based on our availability and plans.
5/5
GoogleSarah Robinson is superb at managing our properties. Her service is exemplary as is her advise and knowledge of property management. She always exceeds our expectations and we feel safe leaving our rentals in her hands. Utterly grateful to her for being amazing.
5/5
GoogleExcellent property renting company! They were professional, responsive, and provided top-notch service. The staff, Ms. Jasmine Gyde was knowledgeable, and they made the entire process smooth and hassle-free. Highly recommend for anyone in need of a reliable and trustworthy property renting service.
5/5
GoogleA special thank you to Jill and Cara at Andrews. They were absolutely amazing at helping me buy my first home! It was a long process but with the help of the most assuring and patient Jill, and professional Cara, we got through it at the end. So thank you ladies, it was a pleasure talking to you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleReally happy with Andrews, great customer service. Special thanks to Hayley Tennet, who helped us find a property to let in a very short notice and made it possible for us to literally move in a week time. She’s very approachable and a lovely lady. Thank you for your help, Hayley and team.
5/5
GoogleI dealt with Hayley over the past year and she's been great, always easy to contact and consistently managed to get us an increase on the rental value. Would recommend to others as its hard to find a decent agent.
5/5
GoogleHayley Tennet has been a friendly face throughout my renting journey. She has been on call for any queries I have and has always been able to help with an upbeat attitude. Very happy with the service so far!
5/5
GoogleShayla, John and Jill were all a fantastic help when purchasing our first home. Communication was great, and we must thank Shayla in particular for being so pro active in helping us arrange more than one viewing. She always greeted us with warmth and enthusiasm and nothing seemed too much trouble. Great customer service from the whole team.
5/5
GoogleExcellent customer service from Justyna Czykieta who has been overseeing our end of tenancy negotiations. Professional, quick and knowledgeable advice which has been extremely useful. I would highly recommend Justyna to any potential landlords in the area.
5/5
GoogleWonderful experience with Hayley Tennet (Senior lettings negotiator) throughout. It was a bit difficult to get things done but thanks to Hayley for her kind support and efforts to push my tenancy application on priority. Excellent work!!!
5/5
GoogleWorked with Andrew's for over 14years as a landlord based in Gloucester , I have always found both the letting and sales teams to be professional, efficient and courteous.hence the 5 stars and I have no hesitation recommending them having done so tothe new owners of my business
5/5
GoogleFantastic experience purchasing my first property with Andrews. The service from start to finish was prompt and personal. Rebecca Crosby is a star and a real credit to the estate agents. Top service all round.
5/5
GoogleI would like fully recomend cooperation with Andrews and with Agent Jasmine. She was everytime helpfull and full of understanding when i was asking a lot of questions about our first renting. She is briliant. We are happy that we are chosen Jasmine. An amazing team all together. Fully recommend :)
Hi Maciej, thank you for the five star review for the team at Andrews Gloucester with special mention to Jasmine. Great to see she was on hand to help and find your new home, we hope you are settled in well! Thanks, Rhys
5/5
GoogleReally happy with the service and attention given to us by Hayley at Andrew’s. We were looking for a house to let and needed one quickly as we had sold our house. Hayley found us the perfect property and made the journey painless. Recommended Agents.
5/5
GoogleUsed Andrews Gloucester to rent a flat moving to Gloucester from Wales. Shayla has been extremely helpful and professional throughout the process of acquiring the flat, responding to any contact quickly with a friendly and warming manner. Me and my partner are very grateful for her assistance 5 out of 5 for customer service you've been great :)
5/5
GoogleHayley has been wonderful during our process of renting our student accommodation. She and the company have had great communication with us and have answered any questions we have had. 10/10 would recommend
5/5
GoogleHayley was amazing at the branch. She is so friendly and helped us find just what we were looking for, she has great tips and really puts clients first. Cant recommend her enough!
5/5
GoogleJasmine and Shannon were so professional in providing the Services and highly accomodative. I would recommend to approach Andrews Gloucester for any renting queries and for sure they will Be very helpful
1/5
GoogleExtremely poor services, never use them! I let my property via Andrew's property management services option which is quite expensive about 10% including VAT and significant upfront cot every year - They promised to do 3 months post tenancy visit/check, for which they didn't report anything! Later on when tenant left, we found out property was in a mess and extremely filthy and needed repair as well. I requested almost for a month to arrange for a visit before the end of tenancy, but Andrews didn't arrange. Andrews took a month to arrange for supplier to fix the issues. During this time, they left the heating/boiling on, resulting in huge (more than £300 while property was empty) electricity bill, this is simple inefficiency and bad services. Overall, thanks to Andrews I lost almost two months' rent, and incurred unnecessary cost for electricity, council tax while I paid significant amount to Andrews to manage the property. I wouldn't recommend Andrews - they are the worse management company I came across I will definitely never use them again.
5/5
GoogleI had my first property valuation for renting our flat today with Hayley Tennet. She made me feel so comfortable, at ease and confident in her knowledge and abilities, she really knows her stuff! Hayley explained everything that we need to do and our various options in an easy to understand way. We had a lovely chat, and I probably chewed her ear off for far too long haha! Really looking forward to working together with Hayley on this and getting the right tenants for us!
5/5
GoogleI recently had the pleasure of working with Andrews Gloucester and I must say, their service was exceptional. They delivered a seamless experience from start to finish and were always available to address my queries and concerns. I wholeheartedly recommend Andrews Gloucester for anyone looking for a stress-free and professional letting service. Their commitment to customer satisfaction is clearly a top priority and I look forward to working with them again in the future. My gratitude to the entire team specially Hayley for such a great service!
5/5
GoogleProfessional service. Very thankful staffs.
Thank you, Jinqin for your kind words and 5-star rating. We're veryt happy to hear you appreciated our professional service and our team. Best wishes, Alison
5/5
GoogleJust wanted to say that Hayley Tennet has been absolutely amazing trying to source me a property at very short notice. Such a bubbly lady, nothing ever too much trouble and just got exactly what I wanted and needed! Can’t thank you enough x
5/5
GoogleWould highly recommend Andrews for any rental needs. Myself and a friend are first time renters but Jasmine has made the entire process incredibly easy. She's been super attentive and responsive to any queries throughout the whole process, and kept us informed every step of the way.
Hi Luke, we really appreciate you taking the time to write us a review. It's brilliant to see Jasmine was on hand to assist you and your friend throughout what can be a daunting and stressful time. We know Jasmine works super hard to keep everyone in the loop, really pleasing to see her efforts recognised. Thanks, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews's Gloucester office has 259 reviews across two platforms: 254 on Google, 5 on Facebook.
Andrews Gloucester is rated 4.7 out of 5 across all 259 reviews, and 4.8 out of 5 on Google from 254 reviews.
Andrews Gloucester, 5 Worcester Street, Gloucester, GL1 3AJ, GL1 3AJ.
