5/5
GoogleExcellent service from Talia Kenney dealing with are move she has gone above a beyond helping us through this process. She has made are move very easy and glad to be with Andrews as a agency
Trusted Agent profile · Gloucester
Andrews Gloucester reviews
★★★★★
259 reviews across 2 platforms
5 Worcester Street, Gloucester, GL1 3AJ, GL1 3AJ
Andrews's office in Gloucester, at 5 Worcester Street, is rated 4.7 out of 5 across 259 reviews on two platforms, including 254 Google reviews rated 4.8.
Reviews
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
Google5/5
GoogleJust been in to finalise all the paperwork before our move to a new rental property. Hayley and Nicole have been fantastic throughout the process. Really helpful, very attentive and very professional. If you are looking to rent then Andrews is the place to go.
Agent replied · 10 November 2024
Hi Neil, fantastic to hear Hayley and Nicole have been fantastic throughout the process and have delivered excellent support to yourself whilst finding you a property. Thank you for taking the time to give us five stars, I wish you all the best on the move! Thanks, Laura.
5/5
GoogleI have delt with Sarah Robinson from there Gloucester branch many of times now. She is always so helpful and noting is a problem for her to help with. A fantastic lady and always a pleasure to speak with.
Agent replied · 10 November 2024
Hi David, thank you for the five star review. Great to see that the team in Gloucester have been able to help you a number of times with a special mention to Sarah who clearly has provided an excellent experience for you each time. Thanks, Rhys
5/5
GoogleHayley was so helpful and efficient with our flat purchase. Thanks for your dedication and 'above and beyond' attention to our individual situation. We would absolutely recommend you to friends.
5/5
GoogleWe recently put our house onto the rental market with Andrews. The experience was exceptional, our advisor Shannon Smith was professional, helping us throughout the whole process and answering any and all questions we posed. First class service. Sarah, Gloucester.PositiveResponsiveness, Professionalism, Value
4/5
GoogleSarah Robinson (property manager) at Andrews is a pleasure to communicate with and although our rental checkout was quite stressful, her professionalism made it feel quite easy. Sarah is always quick and efficient with answering questions and dealing with all our queries.
5/5
GoogleAlexandra was really helpful, welcoming and very friendly. Answering all my questions, listening to my requirements and detailing all information. She is a great asset to Andrews and my experience with Andrews is everyone has been very helpful and professional. Hopefully I find a property through them soonPositiveProfessionalism
5/5
GoogleHayley, was very useful and always lovely. Made everything so much easier. We are all students that moved in the house so didn’t know much, however she made it so much easier and made us all more comfortable.
Agent replied · 10 November 2024
Hi Paige, thank you for the review, fantastic to see that Hayley and the lettings have been on hand to help you each step of the way with finding your new home. Thanks for sharing, Rhys.
5/5
GoogleMyself and Rebecca Wills-Morgan have been working together dealing with Andrews property maintenance for quite some time now. She is very efficient, easy to deal with and very responsive. Makes our job a lot easier! Thank you Bec!
5/5
GoogleErin was really helpful when I was looking for a mortgage advisor, she set up the appointment and checked up on me to ensure everything was going okay. Couldn't recommend going through Erin enough, she was amazing from the get go! Thank you :)
5/5
GoogleHaley from Andrews has been absolutely fantastic. Full of information, energy, and keen to help. She has gone above and beyond what I've been use to with agents. Well done Haley.
Agent replied · 10 November 2024
Hi Harry, we now that Hayley will really appreciate seeing your feedback. Fantastic to see that you've had such a great experience with us. Thanks again, Rhys
5/5
GoogleEveryone is so friendly and helpful but Sarah Robinson (our property manager) goes above and beyond to help, advice and resolve any problems, issues or questions we have. Highly recommend Andrews Gloucester, Sarah and her team
5/5
GoogleExcellent speedy process of renting a property with Andrews. The customer service and assistance provided by Shayla has been fantastic. I would highly recommend this estate agent for renting, if you are fortunate enough to have Shayla take you through this, its guaranteed to be a smooth process!
5/5
GoogleRebecca was brilliant when I recently sold my house through Andrews. Super efficient and helpful which made a stressful process so much easier.
5/5
GoogleShayla was extremely helpful to me and explained everything in good detail making sure I knew everything that was going on with regards to renting a house especially as me and my colleges are all students. Thank you Shayla!PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleVery unprofessional estate agents. Cancelled viewings twice, first 3 hours before, second 15 mins before knowing I’d travelled over an hour to view.
Agent replied · 10 November 2024
Hi Hannah, Thanks for the review and I am sorry to see you felt the need to leave a one star review. We would really appreciate any further information so we can investigate this for you. Can you please contact me at ldurk@andrewsonline.co.uk. Thanks , Lisa
5/5
GoogleHad a lovely experience with Andrews, big thanks to Hayley Tennet :D, she was very helpful and quick to assist us with our needs! Thank you very much, we definitely recommend her :)
5/5
GoogleGreat company to deal with, communication has been spot on throughout the whole buying process. Shayla has been great with keeping in touch and helping with any queries, perfect for myself as a first time buyer!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCara was fantastic help when i was looking for a flat. She was also extremely kind and fantastic with my daughter. All through the process of buying my flat both Cara and Dan helped immensely. I highly recommend themPositiveResponsiveness, Professionalism
5/5
GoogleI would not hesitate to use Cara Whiting from Andrews. All of my interactions with Cara have been very professional, she goes above and beyond to provide a great service and nothing is too much trouble. Thank you Cara.PositiveResponsiveness, Professionalism
5/5
GoogleJosh at Andrew’s has been fantastic. This is our first house sale and we couldn’t believe how efficient he’s been. From the outset the service was professional. We will definitely recommend Josh to our friends and family.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHayley was very supportive and helpful in finding a house for me.She is a very kind and loving person.
5/5
GoogleThe team in Gloucester are very friendly and helped my house purchase get over the line. Katie was very proactive as we faced a deadline to get completion done. Thank you!
5/5
GoogleSarah Robinson has been a pleasure to deal with, very professional, friendly, efficient and informative. Nothing is too much trouble and always happy to help. Thank you very much.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Andrews Gloucester
How many reviews does Andrews Gloucester have?
Andrews's Gloucester office has 259 reviews across two platforms: 254 on Google, 5 on Facebook.
What is Andrews Gloucester's rating?
Andrews Gloucester is rated 4.7 out of 5 across all 259 reviews, and 4.8 out of 5 on Google from 254 reviews.
Where is Andrews's Gloucester office?
Andrews Gloucester, 5 Worcester Street, Gloucester, GL1 3AJ, GL1 3AJ.
