Trusted Agent profile · Gloucester
★★★★★
259 reviews across 2 platforms
5 Worcester Street, Gloucester, GL1 3AJ, GL1 3AJ
Andrews's office in Gloucester, at 5 Worcester Street, is rated 4.7 out of 5 across 259 reviews on two platforms, including 254 Google reviews rated 4.8.
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
5/5
GoogleHailey has promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. She is exceptional. I’ve already recommended her to two of my good friends. When I am looking to buy again I will not hesitate to call Hailey. My experience was a 15 out of 10
5/5
GoogleHayley is the best agent who takes care and makes sure that the customer is served well
5/5
GoogleWe used Andrews Gloucester to sell our home and they were fab! We chose them because when we visited the office they were friendly and welcoming - the kind of experience we wanted our potential buyer to have when dealing with our agent. Lucy and Peter we’re both great, very knowledgeable and helpful. They were always on the end of the phone when we needed them and very reassuring about parts of the process we were worried about/didn’t understand. Their rates were fair and their sales style was never too pushy but always effective - we had lots and lots of viewings and had a full asking price offer within 2 weeks! We would definitely use them again and 100% recommend them. Thanks guys!
5/5
GoogleFriendly, professional and responsive service. Many thanks to all the staff especially Erin, who was very reliable and got our house sold!PositiveResponsiveness, Professionalism
5/5
GoogleAny house maintenance issues are always sorted quickly and dealt with professionally. Thank you Julie Robbins for getting a plumber out so quickly!PositiveResponsiveness
4/5
GoogleThis is very serious concern, People please be aware of Andrews Letting agent. You will feel very much unsecured in the rooms rented from Andrews. You will never get any update or information if someone will come to ur flat for any requirement. Anyone can ring your door bell at anytime without giving you proper notice. Also you will never get any update regarding any problem you report, also they don't wants to listen any type of complain . They don't allow you to revisit the office with any type of complain and forcefully make yourself out from the office. They don't value tenant's time , money and words, i must say they are hear to cheat the people. I am sharing my personal views . to you people. So think 100 times before going with Andrews.
5/5
GoogleGreat service from Giles (property manager) Highly recommended Andrews Gloucester branch Thank you
5/5
GoogleUsed Andrews Gloucester to rent my student house for my second year at the University, very good experience, everyone at the branch was very friendly and helpful! Shayla Willis helped me and my housemates find the perfect house, she always responded to any contact quickly and gave us so many options until we found the right place, we're very grateful for how professional she was and how easy she made the process! Highly recommended
5/5
GoogleAm very pleased with the service provided by Shayla. She has been outstanding. Very new to all of this and she has been so helpful every step of the way. Always calling checking up on us asking if there is anything she can do for us. Nothing better than a friendly face you can turn to if needed. Big thankyou. You work does not go unnoticed. Josh.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleLucy and the team at Andrews have dealt with the sale of my Mother’s property superbly. Highly recommend.PositiveResponsiveness, Professionalism
5/5
FacebookJosh was really helpful, keeping me updated on our move. Josh quickly arranged a repair to the leak under the sink. Highly recommended agent.
5/5
GoogleHayley Tennet at Andrews helped me get my house & she was lovely from start to finish, from the moment I met her she was so lovely and bubbly and very friendly, she understood my needs and helped me to get my house! I don’t know what I would’ve done without her!! Thankyou so much Hayley!! 😊 …
5/5
GoogleWe had a really good experience with Andrews and it was down to Shayla. She really made us feel important and that she genuinely cared about me and my partners desire to want the home we have now got. Her communication was spot on throughout and always managed to help with any enquiries me and my partner needed answering. Five stars all round.PositiveResponsiveness, Professionalism
5/5
GoogleSarah has always been very helpful & informative. I like to be kept in the loop as a landlord & she is always at the end of the phone/email to answer any questions I have. She is very friendly and approachable & I am confident my home is being looked after with Sarah overseeing things.
5/5
GoogleI found Andrews very informative and easy to deal with. All members of the sales team were good at communicating and regularly kept me updated with the transaction. Whenever I emailed them they were very quick to respond and kept me updated throughout the whole process. They were also really friendly and made me feel a lot more relaxed about the process.PositiveResponsiveness
5/5
GoogleThe whole process of purchasing our first property was made so simple and easy! The customer service we received from Lucy Cameron on the day we made the offer was fantastic! As first time buyers, she explained everything to us and made the whole process so simple and easy! I would highly recommend Andrews to anyone looking to purchase their next home!PositiveProfessionalism
5/5
GoogleWhen looking to buy for our new home we received excellent customer service from Joshua Richards from Andrew’s Gloucester. We gave us great advice on what to look for in a new home and showed us some amazing options.
1/5
GoogleThis agency do nothing but mess you about and feed you rubbish, poor communication from Fran who tries to hide away and ignore your calls and Carmen the BM isn't much better. They have stolen hundreds of pounds from us which has been reported to the bank there incompetence has caused homelessness AVOID THIS AGENCY WORST 1 AROUND READ OTHER REVIEWS TO SEE ITS NOT JUST ME
5/5
GoogleExcellent all round. Struggled with verification online and between Hayley & Shannon it was all sorted. Went the extra mile to smooth things out and make it happen. Thanks you for all your help, much appreciated
5/5
GoogleErin was very professional , polite and helpful.PositiveProfessionalism
5/5
GoogleSarah Robinson has helped us out so much with our queries! She’s a quick replier and gets stuff sorted for us! As a first time with a letting agency she’s made me believe I have chosen the right one! She will even reply out of office hours! Thankyou
5/5
GoogleAfter speaking with Shay about getting on the property ladder she was so helpful and understanding. Shay signed me up with her colleague James to got through some mortgage advise. Can't thank them both enough, I feel much more at ease now and can't wait to complete on my first property! Thanks guys :)
5/5
GoogleRebecca Wills-Morgan works with professionalism and pays very close attention to detail. It is always a pleasure to speak to Rebecca, she handles issues with a great deal of care and attention and likes to see things through to completion. Keep up the great work Rebecca!
5/5
GoogleI can’t praise Hayley Tennet enough! She has been so helpful and nothing is too much trouble. She worked so hard to find me the perfect property and succeeded! She is always happy and I look forward to seeing her each visit! Keep smiling Hayley!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews's Gloucester office has 259 reviews across two platforms: 254 on Google, 5 on Facebook.
Andrews Gloucester is rated 4.7 out of 5 across all 259 reviews, and 4.8 out of 5 on Google from 254 reviews.
Andrews Gloucester, 5 Worcester Street, Gloucester, GL1 3AJ, GL1 3AJ.
