Every review we hold for the Leckhampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have just exchanged contracts on the sale of my house, and I am very, very happy! I would like to say a huge thank you to Jane King, who has been so helpful throughout the entire process. She regularly called me to keep me updated on how everything was progressing, always replied to my emails promptly, and consistently went above and beyond to help. She is also a very nice person and a pleasure to talk with.
A big thank you as well to the rest of the team for all of your hard work and support. I would highly recommend Andrews to anyone looking for a professional, friendly, and reliable estate agent. Thank you!
Thomas · 22 July 2026
Agent replied · 22 August 2026
Dear Thomas Hall,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jane and our team. Your recommendation means a lot to us. Congratulations on the sale of your house, and we wish you all the best in your future endeavors!
Best regards,
Andrews Leckhampton Team
★★★★★ 5/5
GoogleAfter speaking with four estate agents, my mum and I decided to go with Andrews. The reason we chose them was that we were very impressed with Holly Tuttle and her enthusiasm and professionalism. She gave an excellent presentation when she originally came to the house and had clearly carried out a great deal of in-depth research on the area. She also demonstrated strong knowledge of our property.
The house sold quickly and the whole process was straightforward. So a big thank you to Holly, and thank you to the rest of the team as well.
I would highly recommend Andrews to anyone looking for an excellent service with great staff.
Tom · 27 February 2026
Agent replied · 20 March 2026
Hi Tom,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Holly and our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleLiv was very accommodating and helpful throughout the process of purchasing my apartment. Further viewings after purchase was agreed were easy to organise, and the team were always helpful when contacted by phone or in perdon. I would recommend Andrews, they are better than most agents I've experienced.
Adrienne · 22 July 2026
Agent replied · 22 August 2026
Dear Adrienne,
Thank you for your wonderful feedback! We're thrilled to hear Liv and our team made your apartment purchase smooth and enjoyable. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out.
Best regards,
Andrews Leckhampton Team
★★★★★ 5/5
GoogleFabulous experience selling my mother’s property with Andrews, it turned out to be a complicated process however Sam and his team were very professional and excellent at communicating every step of the way. Nothing was too much trouble and led to a very successful sale. Thank you Sam and Team I would highly recommend and will no doubt use your service again in the future
Kate · 13 March 2026
Agent replied · 20 March 2026
Thank you, Kate, for your wonderful feedback! We're thrilled to hear about your positive experience with Sam and the team. Your recommendation means a lot to us, and we're glad we could assist in the successful sale of your mother's property. Best wishes , Lisa
★★★★★ 5/5
GoogleI can thoroughly recommend Andrews Leckhampton to anyone considering selling their property. From the initial engagement with Charles right through to completion of the sale, Charles and his colleagues, notably Frederick and Sam were focussed, attentive and would update me promptly on any information of note as the sale progressed. Throughout, everyone always showed positivity to achieve a successful outcome. I also particularly appreciated receiving a warm welcome whenever I popped into the office for an impromptu chat or for an update. Many thanks to the top team at Andrews Leckhampton!
PF · 20 March 2025
Agent replied · 20 June 2024
Thank you for the five star review. Brilliant to see that the team at Leckhampton were on hand to help you each step of the way and provided the support you needed. We know that Charlie, Freddie and Sam will really appreciate seeing your feedback. Thanks again, Rhys
★★★★★ 5/5
GoogleI mostly dealt with Holly during our house purchase and if i could give more than 5 stars i would. She was absolutely brilliant from start to finish. Polite, articulate and most importantly, tenacious. Don’t know if the house sale would have gone through without her. A real credit to Andrews and destined for the top!
Nathan · 20 September 2025
Agent replied · 20 March 2026
Thank you, Nathan, for your fabulous review! We're thrilled to hear about your positive experience with Holly. Your kind words mean a lot, and we're proud to have her on our team.
★★★★★ 5/5
GoogleAndrews were excellent from start to finish. They provided a reasonable market valuation based on similar properties that recently had sold in the area and quoted a competitive fee. Their professional photographer had a keen eye for detail and ensured the photographs showed the property at its best. I received several viewings and an offer within days of marketing the property. Once the sale was agreed, the sales team worked hard to keep me informed throughout the process and liaised with the solicitors and other agents within the chain to keep things on track. Many thanks
Jo · 20 December 2025
Agent replied · 20 March 2026
Thank you, Jo, for your wonderful feedback! We're thrilled to hear about your positive experience with our team. It's great to know that our efforts in marketing and communication made a difference. We appreciate your trust in us and wish you all the best in your new home! Best wishes , Lisa
★★★★★ 5/5
GoogleWe were very delighted with the help and support we got from Frederick, Mrs Edward, Charlie and the whole Andrews team when we were buying our house. Once again, special thanks to Frederick. He is very friendly and he helped to follow up every enquiry raised and kept us informed and updated.
Would thoroughly recommend Andrews.
Matthew · 20 March 2025
Agent replied · 20 June 2024
Hi Matthew, thank you for taking the time to leave us a review. We know it's really appreciated by the team at Andrews Leckhampton, particularly Fred. Great to see that he was so helpful to you throughout your purchase. Thanks, Rhys
★★★★★ 5/5
GoogleSam and the team were amazing! The work Sam put in to get our sale across the line was incredible. Very professional, knowledgeable and we got a competitive offer on our sale. He was second to none, thank you!
Laura · 20 September 2025
Agent replied · 20 March 2026
Thank you, Laura, for your wonderful feedback! We're thrilled to hear about your positive experience with Sam and the team. Your satisfaction is our priority, and we're glad we could assist you effectively. If you need anything in the future, feel free to reach out!
★★★★★ 5/5
GoogleHad a great experience buying my new home through Andrews Leckhampton. James was brilliant, friendly, professional, and always kept me updated. The whole process was smooth and stress-free. Highly recommend!
Cameron · 20 November 2025
Agent replied · 20 March 2026
Hi Cameron, thank you so much for your wonderful review! We're thrilled to hear about your positive experience with James and our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Enjoy your new home!
★★★★★ 5/5
GoogleI was selling my family home under Probate, had never bought or sold a house before and what was already a stressful time became even more so when my partner and I became one of those very unlucky people who couldn't seem to move house for love nor money (None of this was the fault of Andrews - we had terrible luck with both ends of the chain at various points) Nevertheless, Andrews were with us every step of the way and every member of the team was always on hand to answer queries , take viewings and provide prompt feedback. (Honourable mention to Shannon who did most of the viewings and even went so far as to text me to let me know when they were over and I could return home!)
I'd like to take a moment to give Holly a special shout out - she was our case handler and she was so unbelievably helpful. She was amazing at liasing with the other agents and solicitors in the chain and the second she found out anything she was on the phone to me and would always offer advice when asked. She was always incredibly personable and lovely to talk to and very reassuring when things got particularly stressful. Holly would always go above and beyond to get our sale and purchase over the line - at one point she was even doing other agents in the chains job for them.
I have already recommended Andrews to a couple of friends who are looking to sell and will continue to do so after my experience with them; if I ever decide to sell again, Andrews will be the first people I call!
Robyn · 20 September 2025
Agent replied · 20 March 2026
Thank you, Robyn, for your kind words and recommendation! We're thrilled to hear about your positive experience with our team, especially Holly and Shannon. Your feedback means a lot to us, and we're glad we could support you through the process!
★★★★★ 5/5
GoogleAndrews sold my own home about 7 years ago, so it was an easy choice for them to sell mother's flat following her passing. James and the team proved an excellent choice and found a buyer in a very competitive market. The sale was well followed through to successful completion with the added complication of me living in the US. Highly recommended. Thank you James & team.
Lance · 20 August 2025
★★★★★ 5/5
GoogleOur house sale and purchase, both through Andrews, were fantastic from start to finish. We felt supported through the whole experience. The whole team have been great- special thanks to Fred who has always been on hand with knowledge…to answer any questions and help out. Also thanks to Shannon, Holly, Charlie and Sam. Your help has been so appreciated, thanks so so much!
Sam · 8 July 2024
Agent replied · 24 October 2024
Hi Sam , Thank you for the review. It is fantastic to hear how fantastic the team were and that you felt supported throughout the process. Congratulations on your sale and purchase! Thanks , Lisa
★★★★★ 5/5
GoogleTom from Andrew’s showed me around the property on Saturday and made the whole experience really positive. He was knowledgeable, answered all my questions clearly, and was genuinely helpful throughout. Booking the viewing over the phone was also quick and straightforward. Overall, a smooth and informative experience.
Tiah · 21 April 2026
Agent replied · 22 April 2026
Thank you for your wonderful feedback Tiah ! We're thrilled to hear that Tom provided a positive and informative experience during your property viewing. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleThank you to Frederick and the team, namely Charlie, Holly, Shannon, Sam and anyone else involved in our bumpy ride!
You were all so helpful and professional.
Would recommend their services.
Marion · 5 December 2024
Agent replied · 9 December 2024
Thank you, Marion! We're thrilled to hear about your positive experience with the team. Your recommendation means a lot to us! Best wishes, Jake
★★★★★ 5/5
GoogleFrederick Henson was the estate agent who helped me buy a bungalow in Warden Hill. He was very competent, and understood exactly what I was looking for. During the buying process, which as usual did not go as smoothly as anyone wanted, …
Serena · 22 April 2024
Agent replied · 24 February 2024
Hi Serena, thank you so much for sharing your experience with us. Fantastic to see Freddie was on hand to help you through the buying process and kept everyone in the loop pushing your purchase through to completion. We really appreciate the 5 star review.
Thanks, Rhys
★★★★★ 1/5
GoogleWe were really disappointed with the service from Andrews. Felt like we were bounced around team members, communication was sporadic and often missed myself/my husband out of the email, important information doesn't appear to have been disclosed to our buyer etc. They didn't even congratulate us on completion, just an email saying asking where we left the key...
Lois · 20 July 2025
Agent replied · 20 March 2026
Hi Lois, thank you for taking the time to leave us a review and first of all I am really sorry to read that you had a negative experience whilst using us, we endeavour to try to give the best experience possible to our clients so it is a shame to see you are disappointed with the service received. I know that you did have to deal with multiple team members but this was due to your main point of contact, Frederick Henson, having a few spells of annual leave so either myself or other members of the team stepped in to ensure that things still progressed with the file. I know that recently, when the sale was drawing to a close and Fred was away, I stepped in to ensure that the things that were outstanding were dealt with to ensure there were no delays. In terms of the important information that wasn’t disclosed to your buyer, I do apologise if this is the case but please can you email me directly on strueman@andrewsonline.co.uk to advise what this was so I can investigate further?
Finally, I do sincerely apologise that we didn’t congratulate you on completion, that is just a silly and simple mistake that came from us being busy at the time that this happened so the person who took the call failed to get in touch to congratulate you. I will discuss this with the team and again, I sincerely apologise that this didn’t happen. I do hope that your move went well and the experience was not overly tarnished based on the service you received from us. Kind Regards , Sam - Branch Manager
★★★★★ 5/5
GoogleWe reccently purchased a property through Andrews Leckhampton Branch. Our main point of contact was Jane, who through the entire process was proactive and polite. We were always kept in the loop and communication was spot on. Genuinely couldn't of asked for more from the team. Thank you!
Tilly · 20 October 2025
Agent replied · 20 March 2026
Hi Chantelle, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jane and our team. Your satisfaction is our priority, and we're glad we could assist you smoothly. If you need anything in the future, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleMany thanks to Frederick who assisted me when buying my first home. Frederick was very professional and supportive throughout the whole process, and gave me regular updates about how things were progressing. Thank you again!
Jen · 8 July 2024
Agent replied · 24 October 2024
Hi Jen, thank you for the five star review. Great to see Fred was on hand to help you with each step of your purchase. Congratulations on your first home! Thanks, Rhys
★★★★★ 5/5
GoogleMany thanks to Frederick for the professional and caring service he gave throughout the process of selling our dad’s house after his death. We had regular feedback and we are very happy and grateful for his time
Lin & Deb
Lin · 20 March 2024
Agent replied · 24 February 2024
Hi Lin & Deb, thank you for taking the time to leave us a five star review, sorry to hear about your Dad but pleased to see we were able to help you through the process and update you all the way through. Thanks again, Rhys
★★★★★ 5/5
GoogleFrederick Henderson - Frederick was brilliant throughout the whole process. He was consistent, available, reliable and proactive throughout all phases. We really valued both his professionalism and personable approach, especially in the stressful points towards the end. Thank you!
Sian · 20 March 2024
Agent replied · 24 February 2024
Hi Sian, thank you for your five star review. Brilliant to hear Frederick has been consistent, available, reliable and proactive throughout the journey. I am really glad to hear he had a professional and personal approach! Thank you again and all the best to yourself, Laura.
★★★★★ 5/5
GoogleThe team, and in particular Holly, handled my sale very professionally and with great communications, always keeping me up to date.
Michael · 4 January 2025
Agent replied · 23 December 2024
Hi Michael,
Thank you for your wonderful feedback! We're thrilled to hear that Holly and the team provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words.
Best regards, Jake
★★★★★ 5/5
GoogleMy recent experience of selling a property through Andrews Leckhampton was great. The agency demonstrated exceptional service, with efficient and clear communication at every stage. Our main point of contact, Charles, was especially …
PJ · 22 April 2024
Agent replied · 24 February 2024
Thank you for the five star review! We know Charles works incredibly hard to keep everyone involved in a move updated and informed, it certainly looks like that was the case for you. We know any move can be a stressful time so it's … More
★★★★★ 5/5
GoogleThank you Frederick - the whole process was super smooth, highly recommend!
Bryony · 20 March 2025
Agent replied · 24 October 2024
Hi Bryony, thank you for the five star review. Amazing to see that Frederick and the team were on hand to help you throughout your transaction. Thanks again, Rhys
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