Andrews Westbury-On-Trym reviews in Bristol, City of

★★★★★ 5/5

Trustpilot

Great services

Janine was fab. Kept me up to date on everything and every movement. Also helped step in and prompted both solicitors sides of we didn’t receive an update. She was genuine and couldn’t seem happier for me the day I got the keys. Other staff were always so helpful and polite on the phone if Janine was out. Always returned your call if you left a message or emailed. I would recommend. Thank you to everyone at Andrews

Lauren · 1 September 2026

★★★★★ 5/5

Google

I have experienced outstanding support and service from Andrew’s throughout the buying process. Izzy has been amazing, always available to allow for additional viewings throughout the buying process when needed and generally supportive with any questions we had. Claire also provided a great service keeping us updated on progression of the purchase and liaising with both solicitors and the seller when needed. I would not hesitate in recommending the use of Andrew’s Property Group based on my experience.

Lesley · 10 July 2026

★★★★★ 5/5

Google

I have had such a positive experience with the Andrews team! Izzy in particular has been an absolute gem, sparkly, knowledgeable and so supportive from viewing to offering (through a few mortgage hiccups) and beyond. She’s an absolute treasure! Also shout out to Claire who has been so lovely and to Tom for mortgage magic! I’ve been really impressed by and grateful for the service I’ve received so far and feel like the team have really had my back through the fairly overwhelming process of first time buying. Thank you so much!

Emily · 17 March 2026

★★★★★ 5/5

Trustpilot

Monika has has been helpful and polite…

Monika has has been helpful and polite to me ever since I made a complain regarding about the bathroom. She keeps on updating me, and above all Tom is very fantastic handyman. I wish you will send him over anytime I've issues in the property.

Robert · 22 September 2026

★★★★★ 5/5

Google

Claire and the team were really helpful with my house sale. They kept things moving and managed to get it through in a really quick time, which I was super happy with. They were also great at lining up viewings and keeping interest in the property. Overall, everything felt well managed and pretty stress-free. I’d definitely recommend selling with Andrews W-O-T.

Chloe · 10 May 2026

★★★★★ 5/5

Trustpilot

Andrews has been amazing with my…

Andrews has been amazing with my managed letting. From my first meeting with Hayley to getting the tenant in, I have not had to worry about anything. As a new landlord, I needed all the help i could get and Hayley/Gracie took me on a hassle free journey covering maintenance, EICR, tenant vetting etc. Really pleased, Thank you Hayley and Gracie, you saved me so much effort and I could relax knowing I am in safe hands.

Customer · 17 December 2025

★★★★★ 5/5

Trustpilot

Monika - Exceptional Property Management

I cannot recommend Monika highly enough. She has been managing our house and has been absolutely brilliant at handling any issues that come up. She is always approachable, professional, and genuinely cares about getting things resolved quickly and efficiently.

Matthew · 26 September 2026

★★★★★ 5/5

Trustpilot

We had a brilliant experience with…

We had a brilliant experience with Andrews (Bear Flat). From our first meeting with Emily I knew we were in safe hands, she clearly had a great understanding of the market & set realistic expectations whilst also aiming to get the best price & more importantly the best buyer for our property. She was enthusiastic & always on the end of the phone should we have any queries or questions. The rest of the team matched her enthusiasm & patience. Special shout out to Sophia & Keith too. We sold our property within a week & also had an offer accepted on our dream property. The process took less than 3 months from start to finish & was smooth at every stage thanks to great communication from our Andrews with everyone in the chain. I wouldn’t hesitate to recommend Andrews (Bear Flat) again. Many thanks!

Vicki · 18 November 2025

★★★★★ 1/5

Google

We would not recommend Andrews Westbury-on-Trym based on our recent selling experience. James was charming, attentive and enthusiastic at the start, which is why we chose them. He marketed the property well in the early days. However, once we lost our first buyer and had to remarket the property, the level of service noticeably dropped. Communication from James fell away, and we struggled to get updates or support from the office staff without chasing them up. We were often left waiting for returned calls, and we found the office in general hard to get hold of when we needed them most. The end of the process became extremely stressful. We felt Andrews offered more support and reassurance to our buyer than to us as their own clients, and that they did not advocate for us when issues arose. It added a huge amount of pressure to an already tense moving situation. We genuinely regret using Andrews. We chose them because they originally sold us the property back in 2014, so we assumed they were a safe option, but based on our recent experience, we were wrong.

Laura · 8 November 2025

★★★★★ 5/5

Trustpilot

Daryn has been so helpful

Daryn has been so helpful, patient , calm and polite. Daryn has kept me fully up to date on how everything is going . I can’t have asked for more. Thank you. Very impressed . Great team!

Sarah · 1 October 2026

★★★★★ 5/5

Trustpilot

Very good customer service

Very good customer service! I was looking for my next rental property, and Daryn Mukoyi was super helpful. Booked me in for a viewing and was super quick at sorting out the paperwork for me. Thank you!

Georgia · 1 October 2026

★★★★★ 5/5

Trustpilot

Ella Didcott has been extremely helpful…

Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊

Grace · 27 August 2026

★★★★★ 5/5

Trustpilot

The overall experience was amazing

The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.

Hazel · 11 September 2026

★★★★★ 5/5

Trustpilot

Lorna Piggott⭐️⭐️⭐️⭐️⭐️

Lorna Piggott is an exceptional letting agent who goes above and beyond at every stage of the process. From the very first viewing, she made everything feel easy, professional, and stress-free. She was brilliant at explaining everything clearly, making you feel confident and well-informed every step of the way. Lorna’s friendly, approachable nature made it clear that she genuinely cares about getting the best outcome for her clients.

Emma · 15 January 2026

★★★★★ 5/5

Trustpilot

Our consultant Ella was fantastic

Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out! Thank you so much Ella!

Izzy · 26 August 2026

★★★★★ 5/5

Trustpilot

Smooth process.

Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.

Jj · 14 September 2026

★★★★★ 4/5

Trustpilot

Professional & Helpful

Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.

G · 18 September 2026

★★★★★ 5/5

Trustpilot

Can’t thank Jenna and Sammi enough!

I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.

Kaitlyn · 22 May 2026

★★★★★ 5/5

Trustpilot

Absolutely brilliant

Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.

J · 11 May 2026

★★★★★ 5/5

Trustpilot

I am happy to express my feelings

I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.

Honeymol · 6 May 2026

★★★★★ 5/5

Google

Really pleased with the service. Izzy and the team worked hard to help us secure our property, kept us updated, got paperwork sorted quickly, and made the process less stressful. Would recommend!

Joe · 10 August 2026

★★★★★ 5/5

Trustpilot

Exceptional Support Throughout Our Move

We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.

Mina · 15 May 2026

★★★★★ 5/5

Google

I recently purchased property in Henbury area, when i viewed the property initially i was shown by the sales consultant Charlotte Sack. I had askef to view 2 properties on auction being marketed from Andrews, i viewed on the same visit. I can honestly say my experience and service provided from Andrews was excellent from day 1. I wasnt decided on which property i was going to pursue with an initial offer. I had been having some bad experiences prior during my initial stages of trying to buy somewhere through other agencies. But when i eventually met Charlotte and had the opportunity to view the properties, i could tell this was going to be a different experience from other property agencies, she was very patient and explained and readily provided information i was thinking about, this made it easier and comfortable to ask questions about bidding process as well, and what seemed realistic and within my reach and affordability, She was very encouraging and positive lady, I would highly recommend Andrews property agency. Excellent communication throughout the buying process, Charlotte and her team were very approachable and supportive. Grateful for such a positive experience.

Audrey · 5 June 2025

★★★★★ 5/5

Trustpilot

Sarah was most helpful in serving the…

Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah

Andrew · 11 May 2026