Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent Service, Andrew Property Group & Lorna Made My Move Easy
We had a fantastic experience finding our new flat through the Andrew Property Group, especially with agent Lorna who was absolutely brilliant from start to finish. Professional, friendly, and incredibly responsive. she handled every step smoothly with no hassle or hidden delays. Lorna made the whole renting process stress free and straightforward, and we really appreciated her honesty and support. We would highly recommend Andrews Property Group and Lorna to anyone looking for a reliable, helpful service. Definitely our go to for future moves!
Ofori · 15 August 2026
Agent replied · 22 August 2026
Dear Ofori ,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Lorna and our team. Your recommendation means a lot to us, and we're delighted to have made your move stress-free. We look forward to assisting you in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleWe recently sold our flat through Andrews Kingsbury and could not be happier with the service. From our first meeting, Benga was professional, honest and easy to talk to. He kept us informed at every stage of the sale and always replied quickly to our questions. Moving house is stressful and there were a few difficult issues which arose. Benga was very calm and helpful when things got tricky and we can't thank him enough for getting our sale over the line. Highly recommend.
Jane · 1 August 2026
Agent replied · 22 August 2026
Dear Jane McCall,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Benga and our team. Your recommendation means a lot to us. We're glad we could assist you through the process smoothly. Best wishes in your new home!
Warm regards,
Andrews Kingsbury Team
★★★★★ 5/5
GoogleWe recently worked with Andrews Estate Agents while searching for a home in Kingsbury, and although we ultimately found a property outside the area, we had a fantastic experience with their team, especially Sumita Jolly.
Sumita was incredibly helpful throughout the process, taking the time to understand our needs and consistently going above and beyond to provide us with options. Her professionalism, patience, and knowledge of the local market made the entire experience smooth and stress-free. We truly appreciated her dedication and support.
We highly recommend Andrews Estate Agents, and if you're looking for an attentive and proactive agent, Sumita Jolly is a fantastic choice!
Shakeeb · 22 June 2026
Agent replied · 22 August 2026
Thank you, Shakeeb, for your wonderful review! We're thrilled to hear about your positive experience with Sumita Jolly and our team at Andrews Kingsbury. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
GoogleI cannot recommend Andrews highly enough! From start to finish, Duane was absolutely amazing - calm, professional, and reassuring throughout the entire process.The rest of the team were equally amazing, always approachable and supportive.
Even with the market being challenging, they managed to sell my property at a really good price - something only Andrews could achieve. The level of expertise, dedication and care they bring is truly unmatched.
If you want an estate agent who guarantees a good sale, you’ll be in the best hands with Andrews!
Bahar · 30 March 2026
Agent replied · 13 April 2026
Thank you, Bahar, for your wonderful review! We're thrilled to hear about your positive experience with Duane and our team. Your kind words and trust mean a lot to us. We're delighted we could assist you successfully in a challenging market. Best wishes, Lisa
★★★★★ 5/5
GoogleWe had a fantastic experience with Kingsbury Andrews, and I can’t recommend them highly enough. From the very beginning of our property search right through to the day we received our keys, the service was excellent.
A special thank you to Zubear, our estate agent, who supported us every step of the way. From viewings to answering questions, providing updates, and guiding us through the entire process, Zubear was professional, approachable, and incredibly helpful. Nothing ever felt like too much trouble, and we always felt informed and supported.
The whole process was smooth and stress-free thanks to the team, and we’re very grateful for all their hard work. If you’re looking for reliable, friendly, and dedicated estate agents, Kingsbury Andrews are a great choice.
Hannah · 13 January 2026
Agent replied · 13 April 2026
Hi Hannah ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Kingsbury Andrews. Zubear and the team are delighted to have made your property journey smooth and stress-free. We appreciate your recommendation and look forward to assisting you in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleI had a very good experience with Andrews Estate Agents as they have proved to have the market in Kingsbury. My flat was on the market for a few weeks and Benga got me an offer which I accepted.
The sale took a few months, but both Benga and Duane kept me posted with progress from the buyers and their solicitors throughout the process.
I would gladly recommend Andrews to anyone looking to sell or buy!
Thushara · 13 February 2026
Agent replied · 13 April 2026
Thank you, Thushara, for your wonderful feedback! We're thrilled to hear about your positive experience with Benga and Duane. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes in your new home!
★★★★★ 5/5
GoogleAmazing service from Start to Finish
Lorna was Super helpful and supportive during viewing and referencing process,whenever l had a question,they replied within an hour
I would say the whole process was smooth and stress-free.HIGHLY RECOMMENDED
Thank you once again Lorna
(From Mary &George)
Shiny · 22 June 2026
Agent replied · 22 August 2026
Dear Mary & George,
Thank you for your wonderful review! We're thrilled to hear about your smooth experience and Lorna's helpful support. Your recommendation means a lot to us. We look forward to assisting you again in the future.
Best regards,
Andrews Kingsbury Team
★★★★★ 5/5
GoogleWas great experience. We had 2 viewings before deciding and they were happy to organise both. Also for every steps reply from them were quick. The agents who showed us property was Donna and Lorna was our property manager. Both of them were very helpful at every step and finalising the contract. Would definitely recommend.
Harsh · 13 February 2026
Agent replied · 13 April 2026
Thank you, Harsh, for your wonderful feedback! We're thrilled to hear about your positive experience with Donna and Lorna. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleMonika has been so helpful. She has been prompt in returning calls and emails. She is very informative and explains things well. Thank you Monika.
Elly · 22 July 2026
Agent replied · 22 August 2026
Dear Elly,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your support and look forward to serving you again. Best wishes , Lisa
★★★★★ 5/5
GoogleGreat experience dealing with Andrews in kingsbury , Lorna was so helpful and friendly guiding us through the whole process, always there to support us, highly recommend
Lorraine · 22 June 2026
Agent replied · 22 August 2026
Thank you, Lorraine, for your wonderful review! We're thrilled to hear about your positive experience with Lorna and our team at Andrews Kingsbury. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleWe recently bought our property through an Estate Agent, and Mr. Benga was absolutely fantastic throughout the whole process. He was professional, patient, and always quick to respond to our questions. Buying a home can be stressful, but Mr. Bango made everything smooth and easy. Highly recommended!
Wan · 13 November 2025
Agent replied · 13 April 2026
Thank you, Wan nie Koh, for your wonderful feedback! We're thrilled to hear about your positive experience with Benga. Your recommendation means a lot to us, and we're glad we could make your home-buying process smooth and easy. Congratulations on your new home! Best wishes , Lisa
★★★★★ 5/5
GoogleAmazing team!
They have helped us facilitate viewings more than once and helped us with communication between seller/ solicitor.
Benga and Duane has been very helpful- thank you!
Dander · 13 March 2026
Agent replied · 13 April 2026
Thank you, Joana, for your wonderful feedback! We're thrilled to hear that Benga and Duane were able to assist you effectively. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to helping you again in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleI hear a lot stories about poor estate agents but we have struck gold with Andrew's estate agent Kingbury branch.
Duane, Zubear and the entire wider have been remarkable in the entire process - communication is always regular and they were always honest, transparent, and simply first class in their all round service. I do not often praise or write reviews but this is an exception and I highly recommend this Estate Agent!
K · 30 March 2026
Agent replied · 13 April 2026
Thank you, for your wonderful review! We're thrilled to hear about your positive experience with Duane, Zubear, and our Kingsbury team. Your recommendation means a lot to us, and we're grateful for your kind words. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleThank you so much for Andrew’s agency in Kingsbury office. Specially I would like to say thank you to Sumita Jolly, and Zubear Hassan. The service from the team was professional, attentive, and incredibly supportive. Sumita was very patient with great communication skills. She even introduced a construction company for me ready to use after finishing the purchase. The entire process was very smooth and stress-free. Thanks again for Sumita Jolly.
Q · 20 November 2024
Agent replied · 11 December 2024
Thank you for your kind words! We're happy to hear that Sumita and Zubear provided exceptional service and made your experience smooth and stress-free. We appreciate your feedback and look forward to assisting you in the future! Best wishes, Jake
★★★★★ 5/5
GoogleI have let a property through Andrews Kingsbury for a few years, and am very grateful for the help, guidance and care that Lorna, Monika, Tara and the team provide. I couldn’t ask for more, and highly recommmend Andrews for a fully managed let. Thank you!
Sadat · 3 August 2025
Agent replied · 2 September 2025
Dear Sadat Edroos,
Thank you for your kind words and recommendation! We're thrilled to hear about … More
★★★★★ 5/5
GoogleWe’ve had a number of maintenance issues recently, and Elif has been fantastic in handling them. She was always quick to respond and very professional.
Mehmet · 13 February 2026
Agent replied · 13 April 2026
Dear Mehmet Simsek,
Thank you for your wonderful feedback! We're thrilled to hear that Elif provided excellent service. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out.
Best regards,
Andrews Kingsbury Team
★★★★★ 5/5
GoogleSumita and Zubear did an excellent job with selling our flat through the auction process. Sumita was always at hand to help with any glitches and proved to go over and above in steering us through what was unfamiliar ground to us outside her immediate remit. Most grateful.
Laureen · 4 July 2025
Agent replied · 2 September 2025
Thank you, Laureen, for your wonderful feedback. We're very happy to hear that Sumita and Zubear helped to make selling through the auction process smooth for you. Best wishes, Alison
★★★★★ 4/5
GoogleI would like to say a huge thank you to Sumita Jolly and Sarah Newman, your guidance and patience has been greatly appreciated. My recent experience in taking management of my property away from Andrews was seamless Sarah helped me throughout the process and made sure I was aware of everything I needed to know prior to self managing the property. She always delivered all she said she was going to do and definitely went above and beyond to help. Thank you
Sumita was an exceptional help during the purchase of the property and setting up the management of the property. She also went above and beyond to help (apologies this review is coming alot later then when we discussed!). Thank you
The reason for not giving 5 stars is because my journey on the purchase of the property was very stressful as the agent that showed me the property had left and no one had informed me till I chased it up. Then I was provided with another agent whom also randomly left again no communication of this. I do feel that this process should be looked into improving as a first time buyer the process is stressful but then not be told when agents are leaving and delaying the process makes it more challenging. It would be good to have agents who run through the process of what to expect and when. Just so both parties are clear of what needs to be provided and when.
Avni · 14 March 2024
Agent replied · 21 March 2024
Hi Anvi, thank you for the detailed feedback about your dealings with Andrews. Fantastic to see you had such a fantastic experience with Sumita and Sarah through the management handover process.
We are also thankful for you sharing your suggestion for an area in which we can improve our service moving forward in order to achieve the full five stars. Thanks again, Rhys
★★★★★ 5/5
GoogleExceptional service provided by Andrews throughout the sale of my flat. They were very professional from the outset and had a clear understanding of the local market ultimately allowing me to achieve a price I was pleased with.
Despite the complexities involved with my property, Kwaku and Duane were absolute superstars. Their proactive approach and communication were second to none, and their support truly made a difference. I cannot recommend Andrews, and particularly these two gentlemen, highly enough for their outstanding service and unwavering commitment throughout the process. Thank you!
Luisa · 7 March 2024
Agent replied · 21 March 2024
Hi Luisa, thank you for taking the time to write a lovely five star review and your kind words to our Kingsbury team. I am so thrilled to hear Duane and Kwaku have been a massive help with the sale and were able to provide the best knowledge and support to help you sell your property. Thank you for your kind words and I am so glad they were able to help. Thanks for the recommendation too and all the best for the future, Laura.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Sumita from Andrews during the purchase of my property, and I couldn't be more satisfied with the entire experience. Sumita was incredibly professional, knowledgeable, and attentive to every detail throughout the process. She guided me with patience, answered all my questions thoroughly, and made the entire transaction seamless and stress-free.
I highly recommend Sumita and the Andrews team
Paul · 23 September 2024
Agent replied · 23 October 2024
Thank you for your feedback Paul. It's great to hear that Sumita helped make your buying experience a smooth one. We appreciate your recommendation. Enjoy your new home!
★★★★★ 5/5
GoogleI recently had the pleasure of working with Sumita from Andrews during the purchase of my property, and I couldn't be more satisfied with the entire experience. Sumita was incredibly professional, knowledgeable, and attentive to every detail throughout the process. She guided me with patience, answered all my questions thoroughly, and made the entire transaction seamless and stress-free.
I highly recommend Sumita and the Andrews team
Paul · 12 September 2024
Agent replied · 11 November 2024
Thank you for your feedback Paul. It's great to hear that Sumita helped make your buying experience a smooth one. We appreciate your recommendation. Enjoy your new home!
★★★★★ 5/5
GoogleWhen my property manager is away or in case of an emergency, it’s always Monica who helps resolve the issues. Recently, thanks to her again, she sent a workman and an issue was resolved very quickly. Whenever Monica handles something, I feel a great sense of reassurance.
What’s great about her is also she promptly calls to update me on the arrangements and progress. Even the workman in charge praised Monica for her professionalism and I totally agree.
Tomo · 13 November 2025
Agent replied · 24 August 2024
Hi Tomo, thank you for your feedback and kind words!
★★★★★ 2/5
GoogleUsed Andrews for selling our property. We have done everything they asked, including using their suggested conveyancers in order to speed up the sale (this was Andrew's words). Property was very appealing in fact we didn't even publish pictures that an offer was accepted.
Since than it took over 8 months for the completion to take place, thanks to their USELESS, UNPROFESSIONAL and INCOMPETENT suggested conveyancers. Their suggestion cost us a lot of money as we had no tenants and high mortgage rates to pay for so long.
We think that Andrews hasn't done enough, even if it was their fault we found ourselves in the hands of an incompetent conveyancer. They only chased the solicitor when the situation got very unpleasant and we made it clear we would have increased the sale price to cover the loss.
Shame because we think they can do better than this.
Fabio · 31 October 2023
Agent replied · 30 December 2023
Hi Fabio, thank you for leaving us a review and for the detailed feedback, sorry to see your experience wasn't as positive as we'd have liked it to have been. We will pass this onto the relevant team to investigate further. My understanding from your review is that frustrations are primarily aimed towards the solicitors instructed on your behalf for the sale, we will look to gain some insight into their handling of your file. In relation specifically to Andrews I would be keen to understand further where you view our service in handling your sale was not up to expectation, if you wouldn't mind dropping me a line with some further information about your experience it would be greatly appreciated: RMessenger@AndrewsOnline.co.uk. Thanks, Rhys
★★★★★ 5/5
GoogleEarlier this week my wife and I viewed some properties that were listed by Andrews Estate Agency.
Although we ultimately did not go ahead with an offer on one of the properties, we were extremely impressed by Kwaku’s (the representative) high levels of professionalism, politeness, care and willingness to find and share information with us to help us make our decision. At no point did we feel rushed. Kwaku was very kind and patient, following up and allowing us the time to view and consider our options.
We will feel very happy to speak with them in the future and are happy to recommend them to others who are seeking a property!
Owen · 1 October 2023
Agent replied · 30 December 2023
Hi Owen, thank you so much for taking the time to write a five star review for our team in Kingsbury, in particular reference to Kwaku, great to see Kwaku demonstrating all the elements you'd want when dealing with estate agents/looking to buy your next home. So pleased you had a fantastic experience with us and look forward to helping you again in the future.
Thanks, Rhys
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