Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI went with Andrew’s to find my new property, and I was kindly looked after by Jodi and Clemmie. Both were attentive to my budget and preferred location, and communicated closely with me amid my search as well as the process to becoming a new tenant. Jodi was timely to viewings and informative, and her work with Clemmie ensured that the process of signing documents and moving in was smooth. Thank you so much, both of you - I really appreciate my new home and the work you put in to get me here!
Ryan · 17 March 2026
Agent replied · 17 April 2026
Thank you, Ryan, for your wonderful feedback! We're thrilled to hear that Jodi and Clemmie provided attentive and seamless service. We're delighted you love your new home. If you need anything in the future, feel free to reach out. Enjoy your new place , Lisa
★★★★★ 5/5
GoogleAs a first time buyer, Andrews did a great job of guiding me through the buying process. Sophie Holwill was fantastic throughout, friendly, professional, and always on the other end of the phone happy to answer my many questions. She kept me well informed at every stage and made me feel supported. I couldn’t have asked for a better experience as a first-time buyer and would highly recommend Andrews, especially Sophie, to anyone looking to buy in Bath.
Emma · 17 February 2026
Agent replied · 17 April 2026
Thank you, Emma, for your wonderful feedback! We're thrilled to hear about your positive experience with Sophie and our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Enjoy your new home!
★★★★★ 5/5
TrustpilotAndrews has been amazing with my…
Andrews has been amazing with my managed letting. From my first meeting with Hayley to getting the tenant in, I have not had to worry about anything. As a new landlord, I needed all the help i could get and Hayley/Gracie took me on a hassle free journey covering maintenance, EICR, tenant vetting etc. Really pleased, Thank you Hayley and Gracie, you saved me so much effort and I could relax knowing I am in safe hands.
Customer · 17 December 2025
Agent replied · 27 October 2024
Thank you for your wonderful feedback! We're thrilled to hear that Hayley and Gracie made your experience hassle-free. Your satisfaction is our priority, and we're glad you felt in safe hands. Best wishes , Lisa
★★★★★ 5/5
TrustpilotWe had a brilliant experience with…
We had a brilliant experience with Andrews (Bear Flat). From our first meeting with Emily I knew we were in safe hands, she clearly had a great understanding of the market & set realistic expectations whilst also aiming to get the best price & more importantly the best buyer for our property. She was enthusiastic & always on the end of the phone should we have any queries or questions. The rest of the team matched her enthusiasm & patience. Special shout out to Sophia & Keith too. We sold our property within a week & also had an offer accepted on our dream property. The process took less than 3 months from start to finish & was smooth at every stage thanks to great communication from our Andrews with everyone in the chain. I wouldn’t hesitate to recommend Andrews (Bear Flat) again. Many thanks!
Vicki · 18 November 2025
Agent replied · 27 October 2024
Hi Vicki,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Emily, Sophia, Keith, and the team at Andrews Bath Bear Flat . Your satisfaction is our priority, and we're delighted to have helped you find your dream property. We appreciate your recommendation! Best wishes , Lisa
★★★★★ 5/5
GoogleAs a first time buyer Sophie Holwill went above and beyond to support me and the purchase. From the initial viewing all the way through to completion her advice and work ethic has been second to none. Requests to view the flat post offer, as my parents live 4 hours away were no issue whatsoever. She also was invaluable when it came to issues with a “difficult” solicitor, and I truly believe the completion could not have happened without her. She is an absolute star.
Robyn · 8 November 2025
Agent replied · 22 November 2025
Thank you, Robyn, for your wonderful feedback! We're thrilled to hear that Sophie provided exceptional support throughout your buying journey. Your satisfaction is our priority, and we're glad she could assist with the challenges you faced. We appreciate your kind words and wish you happiness in your new home!
★★★★★ 5/5
GoogleWe received an excellent and efficient service from the letting team in Bath. Emily has been very helpful and attentive responding to my emails quickly and clarifying any inquiring that we needed. Danielle was very supporting and kind too, assistant us with the rental process that we could not ask for anything better. We are very pleased and happy with their service.
Dylan · 3 April 2026
Agent replied · 17 April 2026
Thank you, Dylan, for your wonderful feedback! We're thrilled to hear that Emily and Danielle provided you with excellent service. Your satisfaction is our priority, and we're delighted to have assisted you smoothly through the rental process. We appreciate your kind words and look forward to seeing you again. Best wishes , Lia
★★★★★ 5/5
TrustpilotElla Didcott has been extremely helpful…
Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊
Grace · 27 August 2026
Agent replied · 22 September 2026
Dear Grace ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you and your friends so well. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa
★★★★★ 5/5
TrustpilotThe overall experience was amazing
The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.
Hazel · 11 September 2026
Agent replied · 22 September 2026
Dear Hazel,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotSmooth process.
Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.
Jj · 14 September 2026
Agent replied · 22 September 2026
Hi Jj,
Thank you for your wonderful feedback! We're thrilled to hear that Lily made your rental experience smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 4/5
TrustpilotProfessional & Helpful
Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.
G · 18 September 2026
Agent replied · 22 September 2026
Thank you for your kind words and feedback. We're thrilled to hear that Ben provided you with a positive experience. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleAndrews, and in particular Monica Bruton were brilliant at re-letting our house after 2 different tenants had fallen through for different reasons. Monica was always fast to respond and was highly professional in every sense of the word. Helping train up a newbie Monica also acted on feedback I provided to help the new recruit get up to speed.
Steve · 17 March 2026
Agent replied · 17 April 2026
Thank you, Steve, for your wonderful feedback! We're thrilled to hear about your positive experience with Monica and our team. Your kind words and support mean a lot to us. We're glad we could assist you effectively. Looking forward to serving you again in the future! Best wishes , Lisa
★★★★★ 5/5
TrustpilotCan’t thank Jenna and Sammi enough!
I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.
Kaitlyn · 22 May 2026
Agent replied · 23 May 2026
Dear Kaitlyn,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jenna and Sammi. Your recommendation means a lot to us, and we're glad they made the process stress-free for you. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotOur consultant Ella was fantastic
Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!
Izzy · 26 August 2026
Agent replied · 22 September 2026
Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleHad a great experience with Andrew’s when looking for a flat in Bath. Both Amanda and Ben were really helpful and knowledgeable, and let me see a few different flats. Once they had my details they also were very quick to contact me about any other flats as soon as they were available. They were also very patient and not at all pushy. Strongly recommend!
Fin · 17 December 2025
Agent replied · 17 April 2026
Thank you, Fin, for your wonderful review! We're thrilled to hear that Amanda and Ben made your experience enjoyable and stress-free. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.
J · 11 May 2026
Agent replied · 23 May 2026
Thank you, J D, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your kind words and look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
TrustpilotI am happy to express my feelings
I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.
Honeymol · 6 May 2026
Agent replied · 23 May 2026
Dear Honeymol , thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Robinson and our services. Your satisfaction is our priority, and we look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
GoogleWe had such a great experience with Andrew’s on the lead up to Christmas. The team helped us find the perfect property and move in all within 1 week! The team were very helpful and friendly and a special thanks to Dan for all the help! A great experience when moving to a new city! Thanks Andrew’s team!
Chloe · 17 January 2026
Agent replied · 17 April 2026
Hi Chloe, thank you for your wonderful review! We're thrilled to hear about your positive experience with our team, especially Dan. We're glad we could assist you in finding the perfect property swiftly. Best wishes, the Andrew’s team.
★★★★★ 5/5
TrustpilotExceptional Support Throughout Our Move
We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.
Mina · 15 May 2026
Agent replied · 23 May 2026
Dear Mina Assad Ibrahim,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSarah was most helpful in serving the…
Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah
Andrew · 11 May 2026
Agent replied · 23 May 2026
Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSuch a lovely team
Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around
Wardat · 17 August 2026
Agent replied · 22 September 2026
Dear Wardat ,
Thank you for your wonderful review! We're thrilled to hear that Molly, Isabelle, and Rebekah made your property search a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa
★★★★★ 5/5
TrustpilotVery positive experience seeing…
Very positive experience seeing properties with Andrews. Lois was wonderful in helping to view the property and answering questions.
Hamza · 19 August 2026
Agent replied · 22 September 2026
Thank you, Hamza, for your wonderful review! We're thrilled to hear you had a positive experience with Lois and our team. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotThe Property Management team at Andrews…
The Property Management team at Andrews are really good and Denise Walter is outstanding. She can be relied on to look after the best interest of landlords and is sympathetic to the needs of our tenants. Having Denise to look after us has raised the review rating from 4 stars to 5 stars. Thank you for looking after our properties.
Charles · 18 September 2025
Agent replied · 22 September 2025
Thank you, Charles, for your wonderful feedback! We're thrilled to hear about your positive experience with Denise and our Property Management team. Your satisfaction is our priority, and we're delighted to have earned a 5-star rating from you. We appreciate your trust in us!
★★★★★ 5/5
TrustpilotBen was welcoming and friendly and gave…
Ben was welcoming and friendly and gave the tour of the place with a great energy. Great experience!
Shivangi · 19 August 2026
Agent replied · 22 September 2026
Hi Shivangi, Thank you for your wonderful feedback! We're thrilled to hear that Ben made your experience enjoyable with his welcoming and energetic tour. We appreciate your kind words and look forward to seeing you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotLetting
Ella has been really helpful throughout the entire experience - great communication and helpful advice, regular updates and support.
Becca · 8 August 2026
Agent replied · 22 September 2026
Hi Becca, thank you for your wonderful feedback! We're thrilled to hear that Ella provided excellent support and communication. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!
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