Trusted Agent profile · Longwell Green

Andrews Longwell Green reviews

4.9

★★★★★ Excellent

2,210 reviews across 2 platforms

87 Bath Road, Longwell Green, BS30 9DF, BS30 9DF

Part of Andrews, see every office.

Andrews's office in Longwell Green, at 87 Bath Road, is rated 4.9 out of 5 across 2,210 reviews on two platforms, including 197 Google reviews rated 4.9.

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4.9 / 5

197

Reviews on Google

This office

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2,013

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Longwell Green office, from every platform, shown as written. First names only.

5/5

Google

Huge thank you to Andrews for selling our house! James and Abby have been amazing throughout, really friendly, informative and personable. So happy we chose to list our house with Andrews. We knew straight away when we met James for a valuation that we trusted him and wanted him to sell it for us. He was honest, genuine and confident and put us at ease. Abby has been a great point of contact between us and our buyers. She was always on hand to help, really supportive and on the ball. Massive thanks to James and Abby especially but thank you to the whole team too!

Lauren · 20 September 2026

Agent replied · 11 October 2026

Hi Lauren, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with James and Abby. It's great to know they made the process smooth and enjoyable. We appreciate your trust in Andrews and are grateful for your kind words. Best wishes in your new home! Best wishes, Jake

5/5

Google

My brother Andrew and I recently sold our house through Andrews in Longwell Green. The service we received was excellent, the whole team was friendly and professional. However, a special mention must go to Abby Thomas, who was our main contact and looked after us throughout the sale. Abby was terrific, making sure we were kept up to date with progress and answering the many questions and queries that arose. Nothing was too much trouble. We cannot recommend Abby and the rest of the Andrews team highly enough.

Martyn · 11 September 2026

Agent replied · 11 October 2026

Thank you, Martyn, for your wonderful feedback. We're delighted to hear about your positive experience with Abby and our Longwell Green team. Your recommendation means a lot to us. Best wishes to you and Andrew

5/5

Trustpilot

Great services

Janine was fab. Kept me up to date on everything and every movement. Also helped step in and prompted both solicitors sides of we didn’t receive an update. She was genuine and couldn’t seem happier for me the day I got the keys. Other staff were always so helpful and polite on the phone if Janine was out. Always returned your call if you left a message or emailed. I would recommend. Thank you to everyone at Andrews

Lauren · 1 September 2026

Agent replied · 24 September 2026

Dear Lauren, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Janine and our team. Your recommendation means a lot to us. We're delighted to have been part of your journey. Best wishes , Lisa

5/5

Google

Right from the start Matt and Abby were really great. They manage to be professional and friendly and nothing is too much trouble for them. This has been true of the entire team whenever I needed to get in touch. We were kept updated with feedback from viewings and their valuation meant that we sold quickly for our full asking price. From first valuation until completion they were absolutely outstanding.

Stephen · 8 October 2026

Agent replied · 11 October 2026

Thank you, Stephen, for your wonderful feedback! We're thrilled to hear about your positive experience with Matt, Abby, and the team. Your satisfaction is our priority, and we're glad we could assist you effectively. Wishing you all the best in your new chapter , Lisa

5/5

Trustpilot

Professional service

Daryn Mukoyi made what could have been a daunting period of searching for a home feel like a dream come true. He was incredibly patient, empathetic, and professional throughout the entire process. He took the time to understand my needs and ensured that the accommodation I found matched what I was looking for. I am truly grateful for his support and would highly recommend Daryn at Andrews Property to anyone looking for a smooth and stress-free moving experience.

Naa · 21 June 2026

Agent replied · 23 June 2026

Thank you, for your wonderful feedback! We're thrilled to hear that Daryn made your home search a dream experience. Your recommendation means a lot to us. We look forward to assisting you again in the future!

5/5

Google

I had a really good experience with Andrews Longwell Green. Abby, James and Billy were amazing and really easy to deal with. They remembered me from my first couple of viewings and got in touch as soon as they found a property they thought would suit me and fit my budget. They were honest and I felt like they truly had my needs in mind. Thanks to them, I was able to secure a place. Great team! Thank you!

Gosia · 27 March 2026

Agent replied · 17 April 2026

Thank you, Gosia, for your wonderful feedback! We're thrilled to hear about your positive experience with Abby, James, and Billy. It's great to know they could help you find the perfect property. We appreciate your kind words and look forward to assisting you again in the future!

5/5

Google

Billy was fantastic throughout the whole process of purchasing my property. He was professional, friendly, and always willing to help whenever I had questions. His communication was clear and timely, which made the entire experience much less stressful. Billy’s knowledge and support really gave me confidence at every stage, and he went above and beyond to make sure everything progressed smoothly. I truly appreciated his approachable manner and dedication, and I wouldn’t hesitate to recommend him to anyone looking for help with their property purchase.

Nathan · 17 March 2026

Agent replied · 17 April 2026

Thank you, Nathan, for your wonderful feedback! We're thrilled to hear about your positive experience with Billy. Your recommendation means a lot to us, and we're glad Billy could assist you so effectively. We appreciate your trust in Andrews Longwell Green for your property purchase.

5/5

Google

Working with Abby and James has been a genuinely refreshing experience. From the first valuation to completion, they were organised, transparent, and incredibly supportive. They took the time to understand my priorities, marketed the property beautifully, and kept me updated at every step. What really stood out was their honesty and calm professionalism, no pressure, no jargon, just solid guidance and real care for the outcome. I felt in safe hands throughout and are delighted with the result. A first‑class team

Derrick · 17 March 2026

Agent replied · 17 April 2026

Thank you, Derrick, for your wonderful feedback! We're thrilled to hear about your positive experience with Abby and James. Your satisfaction is our priority, and we're delighted you felt supported and informed throughout the process. We appreciate your kind words and look forward to assisting you in the future. Best wishes , Lisa

5/5

Google

Andrews have been great after a bumpy 2 years to actually move house !! Abby has been amazing Never rushes people around houses like other estate agents do !! She goes above and beyond out of her working hours and is always happy to help Thanks for everything ❤️

Joey · 4 October 2026

Agent replied · 11 October 2026

Thank you, Joey, for your kind words and 5-star rating! We're thrilled to hear about your positive experience with Abby and our team. It's our pleasure to assist you in your home journey. If you need anything else, feel free to reach out. Best wishes , Lisa

5/5

Google

We'd like to thank Billy at Andrews for being so amazing in what has been a relatively stressful property purchase. The stressful bit was a situation within the chain no fault of Billy's or Andrews but throughout the whole process I got to say Billy was calm and always available to offer support and advice. Even when there was no progress Billy would still contact to let us know, which was really appreciated. Eventually we had a breakthrough mostly down to Billy's persistent chasing of other agents within the chain. Billy is an asset to Andrews and I would highly recommend him to anyone. Hes friendly, knowledgeable and good at what he does. Thankyou Billy!

James · 17 February 2026

Agent replied · 17 April 2026

Thank you, James, for your wonderful feedback! We're thrilled to hear about your positive experience with Billy. Your kind words mean a lot to us, and we're glad Billy could assist you through the process. We appreciate your recommendation and look forward to serving you again in the future. Best wishes , Lisa

5/5

Google

We have just sold our property with Andrews & have nothing but good things to say about them! They have provided a fabulous service from start to finish - Matts professionalism & knowledge encouraged us to choose Andrews as our agent. Then James sold our property for us. James has been brilliant, 10/10, always a phone call away if we had any issues or questions, and always very helpful, friendly & professional. Thank you James!

Rachel · 17 March 2026

Agent replied · 17 April 2026

Thank you, Rachel, for your wonderful feedback! We're thrilled to hear about your positive experience with Matt and James. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes in your new chapter , Lisa

5/5

Trustpilot

Monika has has been helpful and polite…

Monika has has been helpful and polite to me ever since I made a complain regarding about the bathroom. She keeps on updating me, and above all Tom is very fantastic handyman. I wish you will send him over anytime I've issues in the property.

Robert · 22 September 2026

Agent replied · 24 September 2026

Hi Robert, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and Tom. Your satisfaction is our priority, and we're always here to assist you. Best wishes , Lisa

5/5

Trustpilot

A Nice Experience with Andrews Group

It was a very smooth experience. Rebekah Wright at the Dowend branch made the experience quite nice. She was kind and took her time in explaining things to me. Also during my viewing it didn’t feel like a transactional meeting but rather someone who wanted to provide me the best apartment possible. Thank you Rebekah😊

Tejumoluwa · 18 June 2026

Agent replied · 23 June 2026

Dear Tejumoluwa, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah at our Dowend branch. Your satisfaction is our priority, and we're glad she made your apartment search enjoyable. We appreciate your kind words! Best wishes , Lisa

5/5

Trustpilot

Monika - Exceptional Property Management

I cannot recommend Monika highly enough. She has been managing our house and has been absolutely brilliant at handling any issues that come up. She is always approachable, professional, and genuinely cares about getting things resolved quickly and efficiently.

Matthew · 26 September 2026

Agent replied · 10 October 2026

Dear Matthew Tabima - Cuervo, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Her dedication and professionalism are truly valued. We appreciate your recommendation and look forward to continuing to serve you. Best regards, Andrews Head Office

5/5

Trustpilot

Daryn has been so helpful

Daryn has been so helpful, patient , calm and polite. Daryn has kept me fully up to date on how everything is going . I can’t have asked for more. Thank you. Very impressed . Great team!

Sarah · 1 October 2026

Agent replied · 22 October 2024

Hi Sarah, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Daryn. Our team strives to provide exceptional service, and your kind words mean a lot to us. We look forward to serving you again in the future!

5/5

Trustpilot

Very good customer service

Very good customer service! I was looking for my next rental property, and Daryn Mukoyi was super helpful. Booked me in for a viewing and was super quick at sorting out the paperwork for me. Thank you!

Georgia · 1 October 2026

Agent replied · 10 October 2026

Hi Georgia, thank you for your wonderful review! We're thrilled to hear about your positive experience with Daryn Mukoyi. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes from Andrews Head Office!

5/5

Trustpilot

Ella Didcott has been extremely helpful…

Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊

Grace · 27 August 2026

Agent replied · 24 September 2026

Dear Grace , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you and your friends so well. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa

5/5

Trustpilot

The overall experience was amazing

The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.

Hazel · 11 September 2026

Agent replied · 24 September 2026

Dear Hazel, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best regards, Andrews Head Office

5/5

Trustpilot

Lorna Piggott⭐️⭐️⭐️⭐️⭐️

Lorna Piggott is an exceptional letting agent who goes above and beyond at every stage of the process. From the very first viewing, she made everything feel easy, professional, and stress-free. She was brilliant at explaining everything clearly, making you feel confident and well-informed every step of the way. Lorna’s friendly, approachable nature made it clear that she genuinely cares about getting the best outcome for her clients.

Emma · 15 January 2026

Agent replied · 23 January 2026

Dear Emma, Thank you for your wonderful review of Lorna. We're thrilled to hear about your positive experience and appreciate your kind words. Lorna's dedication and professionalism truly shine, and your feedback means a lot to us. We look forward to serving you again in the future! Best regards, Andrews Head Office

5/5

Trustpilot

Good service

Company is very professional, but I would say their letting process was a bit tiring. There was a lot to do, especially while you are dealing with other things it was almost making you change your mind. However, regardless of this situation, after I moved in the service from Nicole was great. She makes this experience so much easier and she works hard and try to involve you with all the process and keeping you updated with news from the landlord, and always on it. So thank you so much Nicole!

Umran · 21 September 2025

Agent replied · 23 September 2025

Hi Umran, thank you for your feedback and kind words about Nicole. We’re glad she made your experience smoother. Your satisfaction is important to us.

5/5

Google

James has been fantastic helping us sell our house after 39 years and everything so different now! So helpful and patient. Along with Abby and Matt, they are a great team.

Deb · 6 October 2026

Agent replied · 11 October 2026

Thank you, Deb! We're thrilled to hear about your positive experience with James, Abby, and Matt. It's wonderful to know they made the process smooth for you. We appreciate your kind words and trust in our team. Best wishes in your new chapter!

5/5

Trustpilot

I have just moved into my new place and…

I have just moved into my new place and Daryn was very helpful from start to finish with the entire process. He’s very professional and kept me informed of everything!

Najwa · 10 October 2026

Agent replied · 13 October 2026

Dear Najwa Suhaimi, Thank you for your wonderful review! We're thrilled to hear that Daryn provided excellent service during your move. Your feedback is greatly appreciated, and we're delighted to have been part of your new beginning. Best regards, Andrews Head Office

5/5

Trustpilot

Our consultant Ella was fantastic

Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out! Thank you so much Ella!

Izzy · 26 August 2026

Agent replied · 24 September 2026

Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

Smooth process.

Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.

Jj · 14 September 2026

Agent replied · 24 September 2026

Hi Jj, Thank you for your wonderful feedback! We're thrilled to hear that Lily made your rental experience smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa

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