Trusted Agent profile

Andrews Estate Agents reviews

4.7

★★★★★ Excellent

2,219 reviews across 2 platforms

24 King Street, Stroud GL5 3DE

Andrews Estate Agents's Stroud office at 24 King Street is rated 4.7 out of 5 across 2,219 reviews on two platforms, including 150 Google reviews rated 4.5. The 2,069 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.5 / 5

150

Reviews on Google

This office

Trustpilot logo

2,069

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Stroud office, from every platform, shown as written. First names only.

5/5

Trustpilot

Outstanding service from James Conner, Wallington Branch

James Conner from the Wallington Branch was a real pleasure to deal with , I couldn’t have asked for a more professional and common sense approach to selling my House. James had excellent knowledge of the local area which was a real benefit for prospective buyers. James adopted a proactive approach during the end to end process keeping me informed at every stage. Outstanding service all round From Andrew’s and James Conner who is a great asset to the firm.

Mr · 26 August 2026

Agent replied · 23 September 2026

Dear Mr. Atkins, Thank you for your wonderful feedback about James Conner and our Wallington Branch. We are thrilled to hear about your positive experience and appreciate your kind words. Your satisfaction is our priority, and we’re delighted to have provided outstanding service. Best wishes , Lisa

5/5

Trustpilot

Fantastic Experience with Harpindar Kour

I had a really positive experience with Harpindar Kour at the Andrews Downend branch. She was so friendly, welcoming and helpful throughout the viewing and made the whole experience feel easy and comfortable. She took the time to show me around properly, answered all of my questions and was a pleasure to deal with. Thank you so much Harpindar! 😊

Katan · 14 August 2026

Agent replied · 23 September 2026

Dear Katan Amin, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar at our Downend branch. Your kind words motivate us to continue delivering excellent service. We appreciate your support and look forward to assisting you again. Best regards, Andrews Head Office

5/5

Trustpilot

Amazing, smooth and quick!

We can not thank Rebekah and the team at the Downend Branch enough. We’ve been struggling to find a suitable property for my mobility needs and Rebekah has made the whole process incredibly smooth and quick (it’s not even been a week since we viewed the property to all signed, sorted and moving in next week!). We are very excited to start our next chapter in our new home 🙂 thank you!

Georgina · 21 May 2026

Agent replied · 5 June 2026

Dear Georgina, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah and the Downend Branch team. It's fantastic that we could assist you so efficiently. Wishing you all the best in your new home! Best regards, Andrews Head Office

5/5

Google

Overview: We have been clients of Andrews Property Management for nearly two decades. Prior to the COVID-19 pandemic, their service was consistently reliable and professional. However, during the pandemic, we noticed a decline in professionalism and responsiveness, with communication becoming slow and service quality falling short of our expectations. Despite these challenges, Andrews has since made significant improvements. In particular, Giles has been instrumental in turning things around. Through our personal relationship and his role in property management, he has demonstrated exceptional dedication. Giles has been proactive in managing our properties, especially given our overseas location, and has effectively addressed any issues that arose. His efforts have restored our confidence in their services. Overall, Andrews Property Management remains a solid benchmark for property management. While there were difficulties during the pandemic, their recent performance, particularly under Giles’s leadership, has been commendable. We would recommend them to anyone seeking reliable property management services. h him!

Ambrogea · 16 March 2026

Agent replied · 16 April 2026

Thank you, Ambrogea R, for your thoughtful review and for being a loyal client for nearly two decades. We're thrilled to hear about your positive experience with Giles and the improvements you've noticed. Your recommendation means a lot to us. Best wishes , Lisa

5/5

Google

Thank you Andrews, you have been very supportive throughout the whole process of selling our bungalow, particularly Shayla at the start with the valuation and showing clients around, and then Alex who recently joined the team and showed our buyers around. He not only kept us up to date but really persevered with the phone calls to other agents etc. to move the whole process along. Chasing them so we could finally get completion. He worked really hard. Thank you for all of your hard work Stroud team.

Annie · 16 March 2026

Agent replied · 16 April 2026

Thank you, Annie, for your wonderful feedback! We're thrilled to hear about your positive experience with Shayla and Alex. Our team is dedicated to providing excellent service, and your kind words mean a lot to us. Wishing you all the best in your new home!

5/5

Google

I have been really impressed with Andrews. The whole team have been friendly, professional, and helpful through the whole process of buying my first home. In particular Paula and Alex have all been fantastic. I viewed the house with Paula and she took the time to explain everything in detail and answer any questions I had. I was given time to view, without feeling rushed or pressurised. Alex has been my main contact through the buying process and has always been approachable and helpful. He has explained the process clearly from the start and made sure I was regularly informed throughout the process. No matter how big or small, he is always happy to answer any questions. This has made it feel smoother and less stressful. I would recommend Andrews to anyone looking to buy a home.

Jennie · 16 February 2026

Agent replied · 16 April 2026

Thank you, Jennie, for your wonderful feedback! We're thrilled to hear about your positive experience with Paula and Alex. Your recommendation means a lot to us. Congratulations on your new home, and feel free to reach out if you need anything in the future!

5/5

Google

All the time, from the very first moment I contacted Andrews, I felt supported and well looked after. Buying a house can be stressful, but the team made everything much easier and more organised than I expected. They were professional, friendly, and genuinely helpful throughout the whole process. Alex was fantastic. He showed us the house and took the time to explain everything in detail. He pointed out things we might not have noticed, answered all our questions, and made sure we understood each step of the process. He was patient, approachable, and always willing to give advice when we needed it. Alex also followed up quickly after viewings, kept us informed about progress, and helped us feel confident making decisions. His support really made a difference and made the whole experience feel much less stressful. Sheyla was also very helpful. She was friendly, approachable, and always supportive. She made sure we were informed, helped answer questions, and provided guidance throughout the process, which made everything feel smoother and more manageable. Overall, the whole experience of buying our home was much more positive than I ever expected. From start to finish, everything was handled professionally, and I always felt informed and supported. It was a smooth and organised process, and even though buying a house can be stressful, it felt manageable and straightforward. I’m very happy with how everything went and would recommend this service to anyone looking to buy a home.

Fabulous · 16 February 2026

Agent replied · 16 April 2026

Thank you, for your wonderful feedback! We're thrilled to hear that Alex and Shayla made your home-buying experience smooth and stress-free. Your recommendation means a lot to us. If you need anything in the future, feel free to reach out. Enjoy your new home ! Best wishes , Lisa

5/5

Trustpilot

I’ve had a really positive experience…

I’ve had a really positive experience dealing with Harpindar Kour at the Downend branch so far. She has been friendly, professional, and very helpful throughout the process, keeping me informed and answering any questions quickly. The whole experience has felt smooth and straightforward, which has made things much less stressful. I really appreciate the excellent customer service and would happily recommend Harpindar and the team.

Shahid · 23 May 2026

Agent replied · 5 June 2026

Dear Shahid , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour at our Downend branch. Your satisfaction is our priority, and we appreciate your recommendation. We look forward to serving you again. Best wishes , Lisa

5/5

Trustpilot

I was looking for a place to rent with…

I was looking for a place to rent with my 2 boys and had a great experience finding, being shown around and organising everything with Lorna. She made the process easy from start to finish and has been helpful since then as well. Thank you Andrew’s Estate agents and Lorna for your help.

Cars · 10 August 2026

Agent replied · 23 September 2026

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Lorna. It's great to know she made the process easy for you and your boys. We appreciate your kind words and look forward to assisting you in the future. Best wishes , Lisa

5/5

Trustpilot

Monika has has been helpful and polite…

Monika has has been helpful and polite to me ever since I made a complain regarding about the bathroom. She keeps on updating me, and above all Tom is very fantastic handyman. I wish you will send him over anytime I've issues in the property.

Robert · 22 September 2026

Agent replied · 23 September 2026

Hi Robert, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and Tom. Your satisfaction is our priority, and we're always here to assist you. Best wishes , Lisa

5/5

Google

A fabulous team for whom I’ve nothing but praise… organised the viewings keeping me informed on when and how they went. A special thanks to Mandy for her professionalism and excellent communication skills, to Alex for dealing with my sale throughout and for always making me smile. Shona for her organisation and to Charles and Paula for their oversight too. Thoroughly recommend: my thanks to you all 🙏

Joanne · 9 April 2026

Agent replied · 16 April 2026

Dear Joanne, Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with our team. Your kind words about Mandy, Alex, Shayla, Charles, and Paula mean a lot to us. We truly appreciate your recommendation! Best regards, Andrews Stroud Team

5/5

Trustpilot

Letting department

Julie was amazing always responded to my messages really helpful and did everything she could to explain things to me . She literally organised new tenants within days . Highly recommend Andrews in Witney grace was so helpful and full of information . Thank you

Linda · 25 August 2026

Agent replied · 23 September 2026

Hi Linda, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Julie and Grace. Your recommendation means a lot to us. We look forward to continuing to provide excellent service. Best wishes , Lisa

5/5

Trustpilot

Very positive experience

I rented through Andrews (Headington) for five years and had a very positive experience, especially with Joseph Fairman (Joe). Joe was consistently professional, friendly, and quick to respond. The tenancy termination and check-out process was also handled clearly and efficiently, with good communication throughout. I really appreciated the support and would happily recommend Andrews.

Nora · 25 May 2026

Agent replied · 5 June 2026

Hi Nora, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Joe and our team. Your recommendation means a lot to us. We hope to assist you again in the future! Best wishes , Lisa

5/5

Trustpilot

Very thankful

I’m so thankful to Martha Scott and Molly Alexander-Didcott from Andrews in Keynsham for their incredible service, experience and guidance with selling our home. They were professional, kind and caring and made the process a really smooth one. I really felt their support during stressful moments. Thank you Martha and Molly. You’ve been amazing.

L · 23 May 2026

Agent replied · 5 June 2026

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Martha and Molly. Their dedication to providing exceptional service is truly commendable. We appreciate your kind words and are delighted to have assisted you smoothly through the process. Best wishes , Lisa

5/5

Trustpilot

Ella Didcott has been extremely helpful…

Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊

Grace · 27 August 2026

Agent replied · 23 September 2026

Dear Grace , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you and your friends so well. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa

5/5

Trustpilot

I had a fantastic experience with…

I had a fantastic experience with Jessie Walters at Andrews North Cheam. From start to finish, she was professional, friendly, and incredibly helpful. Jessie kept me well informed throughout the whole process and was always quick to respond to any questions I had. Her knowledge and dedication really stood out, making everything smooth and stress-free.

Aurista · 14 May 2026

Agent replied · 5 June 2026

Dear Aurista, Thank you for your wonderful feedback! We're thrilled to hear about your fantastic experience with Jessie Walters at Andrews North Cheam. Your kind words and recommendation mean a lot to us. We look forward to assisting you again in the future! Best regards, Andrews Head Office

5/5

Trustpilot

The overall experience was amazing

The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.

Hazel · 11 September 2026

Agent replied · 23 September 2026

Dear Hazel, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best regards, Andrews Head Office

5/5

Trustpilot

Smooth process.

Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.

Jj · 14 September 2026

Agent replied · 23 September 2026

Hi Jj, Thank you for your wonderful feedback! We're thrilled to hear that Lily made your rental experience smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa

4/5

Trustpilot

Professional & Helpful

Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.

G · 18 September 2026

Agent replied · 23 September 2026

Thank you for your kind words and feedback. We're thrilled to hear that Ben provided you with a positive experience. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future. Best regards, Andrews Head Office

5/5

Trustpilot

Joseph is a total asset to Andrews

Joseph is a total asset to Andrews. He has gone above and beyond for us with our HMO property. Every time I speak to him, I feel calm and that everything is being taken care of. He is incredibly professional and patient with us and his communication is outstanding.

Lucy · 2 June 2026

Agent replied · 5 June 2026

Thank you, Lucy, for your wonderful feedback! We're thrilled to hear about your positive experience with Joseph. He truly is an asset to our team. We appreciate your kind words and look forward to continuing to serve you.

5/5

Trustpilot

Satisfied Landlords

We are happy with the way in which Andrews are managing the property we let out. We are especially happy with the way in which Gurmit Kaur is so good at keeping us up to date with any developments. Since she took over everything has gone smoothly.

Jenny · 31 May 2026

Agent replied · 5 June 2026

Hi Jenny, Thank you for your wonderful feedback! We're thrilled to hear you're happy with our service and Gurmit's efforts. Your satisfaction is our priority, and we're glad everything is running smoothly. We appreciate your support! Best regards, Andrews Head Office

5/5

Trustpilot

Can’t thank Jenna and Sammi enough!

I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.

Kaitlyn · 22 May 2026

Agent replied · 5 June 2026

Dear Kaitlyn, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jenna and Sammi. Your recommendation means a lot to us, and we're glad they made the process stress-free for you. We appreciate your support! Best regards, Andrews Head Office

5/5

Trustpilot

I’ve been consistently satisfied with…

I’ve been consistently satisfied with the service I’ve received over the years by the Clifton and Southville offices. My current Property Manager Jennifer Jones is always very professional, efficient and friendly. Highly recommended.

John · 28 August 2026

Agent replied · 23 September 2026

Dear John , Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with our Clifton and Southville offices. Jennifer Jones will be delighted to know her efforts are appreciated. Your recommendation means a lot to us. Bes wishes , Lisa

5/5

Trustpilot

Our consultant Ella was fantastic

Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!

Izzy · 26 August 2026

Agent replied · 23 September 2026

Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa

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Read Andrews Estate Agents's Google reviews

Questions about Andrews Estate Agents

How many reviews does Andrews Estate Agents have?

Andrews Estate Agents's Stroud office has 2,219 reviews across two platforms: 150 on Google, 2,069 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Andrews Estate Agents's rating?

Andrews Estate Agents is rated 4.7 out of 5 across all 2,219 reviews, and 4.5 out of 5 on Google from 150 reviews, checked 9 October 2026.

Where is Andrews Estate Agents's Stroud office?

Andrews Estate Agents, 24 King Street, Stroud GL5 3DE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.