Andrews Estate Agents Gloucester reviews

★★★★★ 5/5

Google

Owning a house was a dream my partner and i never thought would come true. Even when we started our journey we werent certain we would ever get here but our closing date is today on our dream forever home. Our advisor was Mike and he was ao friendly, helpful and patient with us the entire time. He kept us updated every step of the way, explained everything we diddnt understand with kindness and we felt secure at all times and even helped us with the tricky things like life insurance, talking us through the options we had and chasing iut solicitors for us when we were uncertain on timelines. Hopefully we will never have to get a house again and this will be our forever home, but i feel secure knowing andrews is on our side. Thank you so much to Michael and to March also who helped us.

Meg · 25 July 2026

★★★★★ 5/5

Google

I had a really positive experience with the team throughout the process of securing my rental property. In particular Greg and Ella were professional, friendly, and incredibly efficient from start to finish. Communication was excellent, they moved quickly whenever action was needed, and they made what can often be a stressful process feel straightforward and well managed. Both Greg and Ella were approachable and helpful, and nothing ever seemed too much trouble. I genuinely felt supported throughout the process and would have no hesitation in recommending them to anyone looking to rent a property. Thank you for making everything so smooth and stress-free.

Rob · 22 July 2026

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ We couldn’t recommend Michael Doyle highly enough. From start to finish, Michael has been absolutely fantastic in helping us secure our mortgage and arrange our life insurance and protection policies. The whole process was made so much easier thanks to his professionalism, knowledge and clear communication. He was always incredibly prompt with replying to emails, happy to arrange Zoom calls whenever we needed to discuss anything, and took the time to explain everything clearly so we always felt informed and confident in our decisions. Buying a home can be a stressful process, but Michael made the mortgage and insurance side of things completely seamless. Nothing was ever too much trouble, and his support, patience and attention to detail throughout have been second to none. We are genuinely grateful for all of his help and would have no hesitation in recommending Michael to anyone looking for a reliable, knowledgeable and approachable mortgage adviser. Thank you again for everything, Michael!, Chris & Poppy

Chris · 22 June 2026

★★★★★ 5/5

Google

Ella provided an excellent service throughout the whole process. She was friendly, approachable, and always happy to help, making everything straightforward and stress-free. Her communication was outstanding, keeping me updated at every stage, and any queries I had were answered promptly and efficiently. Ella was professional, responsive, and a pleasure to deal with from start to finish. I would highly recommend her to anyone looking for a reliable and efficient service.

Jonathan · 22 July 2026

★★★★★ 5/5

Google

Stop wait a minute can we give it up for Ella and Shannon!!! I just wanted to say a big thank you to Ella and Shannon for helping me start my new journey! The whole process was quick and simple, and they both kept me updated throughout, which I really appreciated. They are amazing people, and I would definitely recommend them. Thank you once again for all your help!

AlexisA · 22 July 2026

★★★★★ 5/5

Google

Great lettings department! Very efficient and helpful and friendly! No question or enquiry is a burden and always met with smiles! They have made us finding our new home in a brand new part of the country as easy as possible! Thank you to Ella especially for her kindness, knowledge and support. Very happy would definitely recommend! Thank you!!

Heather · 22 June 2026

★★★★★ 5/5

Google

Andrews has been great to work with as a first-time renter. In particular, a massive thank you to Ella, who kept me and my partner updated throughout the process and replied to any questions we had very quickly! She was easy to talk to and helped us so much in finding the perfect flat.

Chloe · 22 July 2026

★★★★★ 5/5

Google

I’ve just completed the process of moving and it was very easy thanks to andrew’s, specifically Ella. I had struggles with other companies however Ella made me and my roommate aware of everything and made us very comforted in our decision. Do not regret it!

Aaliyah · 1 August 2026

★★★★★ 5/5

Google

Ella was our consultant and she was very helpful and was very patient with us. Leasing new place with all the documentation can be very stressful but Ella helped us navigate it and kindly answered the very many questions we had.

Siddhi · 18 August 2026

★★★★★ 5/5

Google

Absolute pleasure to deal with as a company. Shannon has been especially helpful throughout the process from showing me the property to answering and sorting any queries I had in a kind, speedy and professional manner. Top quality.

Mark · 22 July 2026

★★★★★ 5/5

Google

The Consultant In charge Shannon was fantastic throughout the entire process, professional, responsive, knowledgeable, and always willing to go the extra mile. Her guidance and support made everything smooth and stress-free. Highly recommend

Aderinsola · 18 August 2026

★★★★★ 5/5

Google

I used Andrews for the last 3 years and now, luckily for me, and don't need it anymore as I moved on. They have been amazing and attending when needed especially now at the end of my contract. A massive thank to Giles Lowbridge as she has been there for all this journey. Hope the best. And thank you again.

Marco · 13 January 2026

★★★★★ 5/5

Google

I would like to say a massive thank you to Michael, who supported us as first-time buyers. We experienced excellent communication throughout, and he guided us through every single step of the journey. We highly recommend his services!

Martyn · 22 June 2026

★★★★★ 5/5

Google

Huge thanks to Sarah for her help with my recent reference. As a long-term tenant of 3 years, I’ve always appreciated her professional approach to property management. She is efficient, helpful, and clearly cares about maintaining high standards for both landlords and tenants. Thank you, Sarah! 5 stars

Sam · 13 March 2026

★★★★★ 5/5

Google

My partner and I wanted to share our gratitude to Ella, our Lettings Consultant who has been amazing throughout our renting journey. We had a smooth and quick transition into our new home all thanks to Ella who was incredibly responsive, …

Summer · 22 April 2026

★★★★★ 1/5

Google

Don't want to lose any more time on this bunch so I'll keep it short and sweet: 1 star because we did actually manage to move into our rental property. Look elsewhere. Edit: I've had "cheeky" email from the agency asking for a review. I wasn't going to review them as a wise person once told me, if you can't say anything good, then say nothing at all. But seeing as I was asked so nicely....

Pete · 22 July 2026

★★★★★ 5/5

Google

I had a really positive experience with Ella and the other customer service team at the Andrew’s. They were professional, responsive, and genuinely helpful throughout the whole process. Every question was answered quickly and clearly, and they kept me updated at every stage, which made everything much less stressful. The staff were friendly, approachable, and went the extra mile to make sure everything was handled smoothly. I would definitely recommend them to anyone looking for reliable and efficient service.

Faith · 22 June 2026

★★★★★ 5/5

Google

A sincere thank you to Ella, the lettings consultant. Throughout the lettings process, she consistently provided regular updates and was very informative, ensuring I had all the relevant information, but above all, a friendly professional to deal with. A real credit to Andrews

Alicia · 13 March 2026

★★★★★ 4/5

Google

Sarah has been very open and clear with us all year managing the property, as well as with the deposit distribution

Will · 15 August 2026

★★★★★ 5/5

Google

Andrew’s has been an amazing company to work with, however all the credit goes to Ella our estate agent who has been phenomenal with her customer service by making sure we get all the details we need as soon as possible and supported us through the whole process with quick responses explaining everything that we needed to know, helping with our decision making and offering up as many options as possible.

Oskar · 22 July 2026

★★★★★ 5/5

Google

Purchasing my house through Andrews was a great experience. Kat was always quick to respond to any questions and keep me updated. Michael have me great advice on any insurance policies I may need and made what could have been a very stressful process, very easy. Thankyou

Tamsin · 13 January 2026

★★★★★ 4/5

Google

Shannon was really helpful with the move in and always a friendly face ensuring everything goes well and checking in. Even added an extra viewing so I could take measurements, made it a smooth and easy process :)

AlexiaSommerville · 13 March 2026

★★★★★ 5/5

Google

Spoke to Giles in Gloucester as I needed a recommendation for someone to look at a flat roof, Giles was kind and listended to my worried and recommended a local company. The company were also lovely and are coming out in 2 days to quote. …

Emma · 13 December 2025

★★★★★ 5/5

Google

Ella Didcott was so helpful! Such a lovely woman, she took initiative to find us other properties taking into consideration our wishes for the property! Super helpful, very easy to get hold of and made the process easy!

Izzy · 13 February 2026