Andrews Estate Agents reviews

★★★★★ 5/5

Google

I don’t have enough words to thank Duaa Khan for all the help she gave us during the process of renting our property. Despite the many documents and a few inconveniences along the way, she was always extremely professional, patient, and efficient, making what can often be a very stressful process much smoother for us. I would also like to thank the entire team at Andrew’s Southfields for their fantastic work and support throughout. If I ever need to rent another property in the future, I would not hesitate to go through this wonderful company again. Highly recommended.

Omar · 13 March 2026

★★★★★ 5/5

Google

Michelle was great and very helpful. I had a problem in my flat and she was very responsive and supportive in resolving it. As someone who is blind, having someone who understands my needs and is quick to respond is especially important. Michelle made me feel reassured and supported throughout the process. I really appreciate her kindness and excellent service.

FABIO · 22 July 2026

★★★★★ 5/5

Google

We have worked with Michelle for about a year now and have never had a complaint. She is always a pleasure to speak to and work with, and prompt to handle any issues. 10/10 service, best property manager we have had. Thank you Michelle!

Daniel · 22 July 2026

★★★★★ 5/5

Google

Reece from Andrews Southfields was very helpful and supportive! Easily contactable by email and phone and any queries I had were answered quickly. Rameet was amazing as a mortgage advisor and so approachable and patient! He was also really accessible and flexible and took the time to answer any queries I had.

Emily · 22 May 2026

★★★★★ 5/5

Google

Whole process of letting my flat was straightforward and it was re-rented very quickly. I was kept informed of progress at every step. All paperwork was streamlined and easy to complete. A great job! Thank you to Duaa and the Team at Andrews' Southfields branch.

S · 22 June 2026

★★★★★ 5/5

Google

I had a great experience with Andrews in Southfield. Their team is friendly, welcoming, very professional and helpful. I just walked in with an enquiry and was introduced to the right agent straight away. Particularly with Duaa, the leasing agent, she is so greatly helpful and friendly, she's also very efficient, helping me put everything together and move forward with a rental in just a few hours time. I highly recommend their team to anyone with the need of anything related to property, and I'd like to work with them again in the future.

Alice · 22 June 2026

★★★★★ 5/5

Google

Mark, Reece and Huzaifa were instrumental in the success of my recent purchase. They managed to perfect the balance of chasing for updates without hounding or pressuring me and ensured everything progressed seamlessly. For my first purchase, I couldn’t have asked for a better experience. Thanks!

Isabelle · 20 February 2026

★★★★★ 5/5

Google

I live abroad and have had a property managed by Andrews for the past 10 years. Michelle is the property manager and if I could rate her service as more than 5 stars I would. Michelle is lovely to work with, all property related matters …

Bryan · 22 October 2025

★★★★★ 5/5

Google

The team at Andrews (Mark, Reece and Huzifa) could not have been more helpful in selling my property in Southfields. The sale was complicated as I leave nearly 300 miles from the property and the Andrews team took over all the arrangements for viewing, allowing access for surveys, electrical and gas inspections etc and even arranged for a tradesman to fit new locks to the property without the need for me to travel back and forth. They gave sound professional advice, responded promptly to any emails/calls etc and were always helpful, professional and friendly. Their marketing of my property was first rate. I cannot recommend them highly enough - I'd give them 6 stars if I could.

Nicola · 20 February 2026

★★★★★ 5/5

Google

I’ve had a very good experience with Ms. Duaa Khan of Andrews Southfields. She listened to and understood our requirements with full attention and presented us with a nice selection of properties that met our needs. The viewings were very professionally managed and we felt completely at ease. Our doubts and questions were answered by her with full empathy and clarity. Our family is all praise for Ms. Duaa for making our house hunt an easier journey.

Gurpreet · 6 March 2026

★★★★★ 5/5

Google

We have recently sold a flat in Southfields. Before putting the flat on the market, we have spoken to a number of the local estate agencies and decided to go with Mark from Andrews. We felt there was simply a more personal touch and we were not wrong. We could have lost the sale on number of occasions but due to good communication with him and his team, we pulled it through. Thank you guys and all the best for 2026. Best wishes. Dragan & Darko

RT · 20 January 2026

★★★★★ 5/5

Google

I had a great experience working with Mark and Recce from Andrews Agency. They were professional, friendly, and always available to answer my questions. The whole process of selling my flat in London went smoothly thanks to their efficiency …

Darko · 20 October 2025

★★★★★ 4/5

Google

Duaa has been really helpful with my partner and me to rent the flat we wanted. We totally recommend her! Thank you!

Adela · 13 March 2026

★★★★★ 5/5

Google

I visited to enquire about a letting, and Richard was very helpful. He took the time to understand my requirements and shared useful market knowledge. His professional and friendly approach was very much appreciated.

Godfrey · 20 November 2025

★★★★★ 5/5

Google

We recently had the pleasure of working with Mukul Mehta, the Senior Mortgage and Protection Adviser at the Andrews London offices, for our remortgaging needs. Mukul was exceptional in helping us secure a fantastic mortgage rate. His efficiency and helpfulness made the entire process smooth and stress-free. We are extremely satisfied with his service and would highly recommend him to anyone looking for mortgage advice. Thank you, Mukul, for your outstanding support!

Liv · 25 July 2024

★★★★★ 5/5

Google

Many thanks to Richard for arranging to view the property and also for showing us around. From our initial conversation, Richard was friendly, relaxed and sincere. He kept us up to date and informed about the viewing arrangements. Unlike us, Richard was there ahead of the agreed time: we were held up in traffic. He was friendly, relaxed and knowledgeable about the property and provided answers to our questions. Definitely one of the nicest, and easiest to get along with, lettings agent representatives that we have come across. Thanks!

Nick · 1 May 2025

★★★★★ 1/5

Google

My experience with Andrews was amazing wile I was living at the flat, after that everything went down to the drain. It's been almost a month since we left the flat and today is the 11th day after the end of the contract and we still haven't received the security money. They will try everything to deduce your money, trey're trying to charge £140 for cleaning saying it was necessary even though in the checkout report most of the assessment of our cleaning was at a professional level. Apart from the fact that in the contract there is a clause that says we need to deliver the apartment to the same standard we found it and we delivered much better, because when we arrived at the apartment it was completely DISGUSTING, the bathroom was dirty and full of stains on the toilet. So that's a resume of what you can experience after your contract with Andrews ends, they say that they do everthing by the book, but it's a lie. You can see my experience back then and compare with now: My experience with Andrews Agency was amazing since the beginning. Kelly and Michael together helped me to find the perfect flat for me and my partner. After our moving we had some issues with the flat that were promptly solved by the manager Michele, she has been really helpful and patient. Andrews southfields has a excellent team and I’ll always recommend.

Joyce · 29 October 2023

★★★★★ 5/5

Google

My wife and I just recently exchanged the contract and are awaiting the completion date and the keys for our new home. Thanks to the great people working at Andrews Southfield who made it so much easier for us to get into the property ladder. Their knowledge and expertise made buying a house via the Modern Method of Auction such a breeze. Had I not spoken with Mark in the beginning, we’d have given up on this house which we just bought. But it was his genuine and helpful advice that really helped us grab a bargain from the original asking price. I’d also like to thank Keli Viana for taking care of our case with passion and care. She kept us informed on every step and made everything smooth. From arranging Mortgage Advisor to arranging solicitors, everything was taken care of by the Andrews Property team and I cannot thank them enough. We’d highly recommend their services to any prospective customers, new or returning. Cheers!.

Sameer · 30 June 2023

★★★★★ 5/5

Google

Andrews have supported us in finding a rental property and we have been directly supported by Michael. The quick response time has made a huge difference and has set this estate agents apart from others in the area. Michael was very knowledgeable about the property and was able to give us good advice and support in our application to ensure we were successful in what is currently a very competitive market. He has also been a good liaison between us and the landlord to ensure all parties are on board and happy. Highly recommend!

Kate · 1 May 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Michael Villacis, an estate agent at Andrews in Southfields London, and I must say that he exceeded my expectations in every way. Michael was not only super friendly, but also extremely professional and efficient throughout the entire process. From the first interaction, Michael's friendly and approachable nature put me at ease, making the process of renting property much less daunting. His professionalism and expertise were apparent from the start, and his efficient approach ensured that the process was smooth and hassle-free. Working with Michael was a truly positive experience, and I would highly recommend him to anyone looking for an estate agent in Southfields London. If you're in the market for a property, Michael Villacis is the agent to work with. He is personable, knowledgeable and gets the job done in a timely and efficient manner. Thank you, Mike, for your exceptional service!

Daniel · 1 May 2023

★★★★★ 5/5

Google

A great and friendly service from Michelle and her team. Always one step ahead in helping manage my property. Thanks.

Peter · 20 November 2025

★★★★★ 5/5

Google

We rented a property in Southfields for 6 years through Andrews, and were lucky to have Michelle as our property manager. She is excellent at communicating, resolving issues promptly, and finding solutions that seem fair to both tenants and landlords. We highly recommend Andrews Southfields to anyone who is looking to rent or let out their property!

Vanessa · 20 February 2026

★★★★★ 5/5

Google

Andrew Estate Agents Southfields Keli and the rest of the team at Andrews Estate Agents in Southfields were the key to the successful sale of my property. They are professional friendly,courteous, understanding and communicated with me all the way and are complete experts in Southfields property market. Keli's commitment and enthusiasm was very impressive and amazing.Keli kept me well informed and provided me guidance throughout the process.Keli was professional and completely transparent and it felt like she was working exclusively for me. The team (especially Keli, Thomas and Michael) were always available on the phone and on email and I would throughly recommend Andrews Estate Agents in Southfields to anyone who is looking to sell or buy a property in and around the area. Date of experience: 27 January

Kelly · 31 January 2023

★★★★★ 5/5

Google

Absolutely a great experience. We have recently relocated to London. I feel lucky that I have partnered with Andrews on finding the house. Michael Villacis is the best person to work with. Really appreciate his support from the beginning. He was always solution and action oriented. He has even helped a lot after the move in. Interested in moving to Southfields? You should definitely give a call to Michael! Also, I’m really lucky to have Michelle Smethurst as my contact for tenancy. She is also super helpful at all times. Such an amazing team! Thanks a lot for all the support!

Berkan · 25 December 2022