Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAndrews estate agents' southfields are more than gatekeepers of property transactions; they are the navigators of life’s most pivotal moments. Mark has worked above and beyond in supporting our house sale. They were critical in steering us through significant life changes, a responsibility that demands trust and credibility. Mark had understanding and empathy for my mother needing to sell her home and took this through to the end of the deal. Our life stresses were exceeding an unhealthy point, and Andrews were able to take this down for us by working, advising, and organising all we needed for a quick house sale. Thank you, and all staff at the southfields branch
Janet · 25 July 2024
Agent replied · 24 August 2024
Hi Janet, what a fantastic review and reflection of the roles of a good estate agent. We are so pleased that Mark and the team have been able to provide such a brilliant experience to you. Thanks, Rhys
★★★★★ 5/5
GoogleI was interested in viewing a property let by Andrews that didn’t work out due to a change in my circumstances. Duaa khan was incredibly kind and understanding and took the time to chat to me about the property. Would recommend.
J · 20 November 2025
Agent replied · 20 March 2026
Thank you, for your kind words and recommendation. We're delighted to hear that Duaa Khan provided you with excellent service. We appreciate your feedback and hope to assist you with your property needs in the future.
★★★★★ 5/5
GoogleHad a viewing with a man called Richard. He was very nice and welcoming. Gave a good introduction and view of the properly. He also talked us through the next steps on how to put an application through. Was very helpful 😁 …
Alanna · 20 October 2025
Agent replied · 20 March 2026
Hi Alanna, thank you for your wonderful feedback! We're thrilled to hear that Richard made your viewing experience positive and informative. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support! Best wishes , Lisa
★★★★★ 5/5
GoogleExcellent service from Michelle Smethurst, always keeping me informed at all stages and arrange anything required very quickly and efficiently, highly recommend.
Andrews Property Group is a trustworthy estate agent.
Ali · 25 July 2024
Agent replied · 24 August 2024
Thank you for sharing your experience with us. Amazing to see everything has worked out well for you. Thanks again, Rhys
★★★★★ 5/5
GoogleHave always had a great experience with Andrews Southfields! Michelle has been super helpful and professional in all of our exchanges especially when renewing our tenancy. Thank you Andrews!
Marie · 3 August 2024
Agent replied · 24 August 2024
Thank you, Marie. It's great to hear about your positive experience with Michelle and our team. We appreciate your kind words and look forward to continuing to assist you.
★★★★★ 5/5
GoogleI had a very pleasant experience with Andrews Southfield presented by Duaa Khan, who was very attentive, kind and friendly. Unfortunately, the property was a bit small for me but in a very good location and condition.
Inessa · 20 November 2025
Agent replied · 20 March 2026
Dear Inessa, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Duaa Khan. We appreciate your insights and hope to assist you in finding a property that perfectly suits your needs.
Best regards,
Andrews Southfields Team
★★★★★ 5/5
GoogleSo Elated with the way and manner the renting process went. The referencing checks the cool attention coming from Micheal to the moment the property will the let, amazing. Many thanks Micheal.
Abiodun · 26 April 2024
Agent replied · 24 August 2024
Hi Abiodun, thank you for the five star review. Fantastic to see we were able to not only find you a new home but that Micheal was on hand to help you through each step of the renting process. Thank you for sharing your positive experience with us, Rhys
★★★★★ 5/5
GoogleAndrews have gone above and beyond as a company - especially Michelle Smethurst whose can do attitude, professionalism and positivity have made a huge difference to me. I would thoroughly recommend them to anyone - renters, landlords, sellers and buyers.
Leo · 26 October 2023
Agent replied · 25 November 2023
Hi Leo, thank you for your five star review. It's brilliant to see the hard work and effort that Michelle puts in is recognised by our brilliant customers. We know she will be over the moon with this positive feedback and of course she's always on hand to help you again when required. Thanks, Rhys
★★★★★ 5/5
GoogleI visited the Southfields office last Saturday and discussed my property needs with Shannae. Although they did not have any suatable rental property at the time. I was reassured with the advice give in relation to the rental process as this all new to me. It gave me a better understanding and I would highly recommend Shannae.
Raj · 25 March 2022
Agent replied
Good Afternoon Raj,
Many thanks for this fantastic 5* review.
I am so glad to hear that despite not having a suitable property for you at the time, Shannae still delivered excellent service and valuable advice. I hope we will still get a chance to find you a new home in the near future.
Best of luck.
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleMe and my partner rented through Andrews. Throughout the whole process we were assisted by Michael, who’s been consistently helpful. He even ensured that we got our keys on Sunday which is a non working day for most estate agents. Thank you Michael 🙏🏼 …
Rafal · 31 May 2023
Agent replied · 30 July 2023
Dear Rafal,
Many thanks for taking time to submit this amazing review.
Its great to hear that Michael has delivered great and useful service.
Wishing you all the best in your new home.
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleExceptional Service and Expertise
I recently had the experience of working with Michael Villacis from Andrews Southfields to rent a flat in Southfields, from the initial consultation to the closing, Michael demonstrated professionalism, expertise, and a genuine commitment to finding the perfect home for me.
Michael took the time to understand my needs and preferences, patiently guiding me through the entire process. Communication was prompt and clear throughout, and I always felt like my best interests were being prioritized.
Thank you, for making this experience a smooth and easy!
AnabelMiu · 27 March 2024
Agent replied · 24 August 2024
Hi AnabelMiu, thank you for taking the time to write us a lovely five star review, fantastic to hear you had such a positive experience with Michael. We know Michael works very hard to find the best properties for his customers so it is fantastic to see he has been able to find one for yourself whilst guiding you through it all. I am so glad to hear your experience was smooth and easy, thanks for sharing! All the best, Laura.
★★★★★ 5/5
GoogleI recently spoke with Richard from Andrews Southfields Estate Agency regarding a property, and I was very impressed with his support throughout the process. He was extremely helpful, took the time to clearly explain every step, and made the …
Egemen · 22 September 2025
Agent replied · 22 August 2026
Thank you, Egemen, for your wonderful feedback! We're thrilled to hear about your positive experience with Richard. Your recommendation means a lot to us, and we're glad he could assist you effectively. If you need further assistance, feel free to reach out.
★★★★★ 5/5
GoogleDuring my search for a property I have talked to many agents, but Richard truly stood out. His positive energy, professionalism, and genuine attitude made such a difference. Thank you, Richard you made the experience so refreshing!
Rooha · 20 October 2025
Agent replied · 20 March 2026
Thank you, Rooha, for your wonderful feedback! We're thrilled to hear about your positive experience with Richard. Your kind words mean a lot to us and inspire our team to continue delivering exceptional service. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleVery friendly and helpful! I spoke to Richard and he answered all questions I had. I'm relatively new to renting and he completely put my mind at ease.
Eve · 26 May 2024
Agent replied · 24 August 2024
Hi Eve, thank you for your five star review, amazing to see Richard was able to assist you and put your mind at ease. Thanks for sharing and all the best, Laura.
★★★★★ 5/5
GoogleProcess of renting a property was very straight forward and stress free thanks to Michael from the Southfield branch. Would recommend!
Jamie · 22 September 2024
Agent replied · 22 October 2024
Thank you, Jamie! We're thrilled to hear that Michael made your renting experience straightforward and stress-free. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleMy Experience with with Andrews was amazing . Michael was so good and easy to talk to and delivered the service that was promised . So happy with them . Thank you for giving us the peace of mind .
Fariah · 25 August 2023
Agent replied · 24 August 2024
Good Morning Fariah,
Thank you very much for this brilliant review.
I am very glad to learn that Michael delivered fantastic service.
Best Regards,
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleI appreciate the cooperation and help of Michelle property manager in arranging the renewal of the tenancy agreement and thank you Michael for your time.
Muzaffar · 25 June 2024
Agent replied · 24 August 2024
Hi Muzaffar, thank you for taking the time to share your experience, great to see that Michelle has been on hand to help you whenever required. Thanks, Rhys
★★★★★ 5/5
GoogleGood experience so far and I've been using them to let my property for the past few years. Well managed no issues. Friendly staff. Responsive to any queries which are quickly resolved. Have dealt with Tomaz and Shannae who are excellent and friendly. I would highly recommend them.
Azeekhi · 25 November 2022
Agent replied · 25 November 2023
Dear Aziz,
Many thanks for this amazing 5* review and your business over the years.
We hope to maintain this relationship for many more years to come.
Kind Regards,
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleMy Experience with with Andrews was amazing . Michael was so good and easy to talk to and delivered the service that was promised . So happy with them . Thank you for giving us the peace of mind .
Fariah · 1 May 2023
Agent replied · 30 July 2023
Good Morning Fariah,
Thank you very much for this brilliant review.
I am very glad to learn that Michael delivered fantastic service.
Best Regards,
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleAndrews (more specifically Michael) brought some calm to our search for a rental property in this crazy market. He's been helpful and communicative, professional yet friendly, and has been very accommodating. Thank you Michael :)
Kirsty · 23 August 2023
Agent replied · 27 August 2023
Hi Kirsty,
Thank you for the fantastic feedback, glad to see that Michael and the team in Southfields were able to assist you in the search for your new home. Many thanks, Rhys.
★★★★★ 5/5
GoogleVery pleased with the service provided by Andrews. Special thanks to Louise, Tomasz and Shannae for helping me find my new home.
Ellina · 26 May 2024
Agent replied · 24 August 2024
Hi Ellina , Thank you for the five star review. It is great to hear that the whole team have provided you with great service. Congratulations on your new home. Thanks again , Lisa
★★★★★ 5/5
GoogleGood experience so far and I've been using them to let my property for the past few years. Well managed no issues. Friendly staff. Responsive to any queries which are quickly resolved. Have dealt with Tomaz and Shannae who are excellent and friendly. I would highly recommend them.
Aziz · 29 April 2022
Agent replied
Dear Aziz, Many thanks for this amazing 5* review and your business over the years. We hope to maintain this relationship for many more years to come. Kind Regards, Tomasz Faba Business Manager
★★★★★ 5/5
GoogleI’ve recently find a flat to rent with them.
Good professional, efficient and quick.
I would like to highlight Michael who was helping me and my flatmate in every step of the process, any problem he was quick to solve and give us the best solution.
Also really friendly, supportive and great professional.
Really happy with the service, even renting and moving is a stressful process thanks to him the process was smooth and easy.
Really recommend this place
Jana · 26 October 2023
Agent replied · 25 November 2023
Hi Jana, thank you for leaving a five star review for the team in Southfields, with particular mention to Michael. Fantastic to see you were so pleased with our service and that we were able to assist with you every step of your journey, as you mentioned moving home can be stressful so glad to hear we took that stress away. Thanks for the recommendation, Rhys.
★★★★★ 5/5
GoogleI wouldn't hesitate to recommend Andrews as Estate Agent! They far exceeded any service we received from our previous agents. They were extremely professional, friendly and transparent with us throughout the process. If you need someone to help sell your home, Pietro is the guy!
Danny · 28 July 2022
Agent replied
Good Afternoon Danny,
Many thanks for this amazing five star review. You kind words put a big smile on Pietro's face.
I would like to thank you for engaging Pietro ( and Andrews) and we hope to have a chance of doing business in the future.
Kind Regards,
Tomasz Faba
Business Manager
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