Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently spoke with Duaa khan from Andrews Southfields Estate Agency regarding a property, and I was very satisfied with his support throughout the entire process. He was professional, but friendly and kind which gave me confidence, and I appreciated the effort he put into making sure I had all the information I needed, and helped us to view a property successfully. Highly reccomended.
Tee · 22 November 2025
Agent replied · 20 March 2026
Thank you, for your wonderful feedback! We're thrilled to hear about your positive experience with Duaa Khan. Your recommendation means a lot to us, and we're glad we could assist you effectively. If you need further assistance, feel free to reach out.
★★★★★ 5/5
GoogleThanks to Duaa Khan, we have found a great and affordable apartment super fast in Southfields! Thank you so much Duaa!
Ladis · 22 September 2025
Agent replied · 22 August 2026
Thank you, Ladis, for your wonderful feedback! We're thrilled to hear that Duaa helped you find the perfect apartment quickly. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out.
★★★★★ 5/5
GoogleGreat office and committed and enthusiastic staff!
The advice we received from Pietro and the Team was very much appreciated. They kept us up to date with regular phone calls and guided us through the marketing and sales process progressed.
Their commitment and enthusiasm was impressive, especially dealing with a challenging sale. We were especially grateful for their intervention when clarifying the exchange and completion dates.
Very much an advantage that the Branch was local, and within walking distance of the property.
Many thanks.
A · 3 September 2022
Agent replied
Good Afternoon A,
Many thanks for this amazing 5* review. Your kind words make all the difference and we are grateful for your feedback.
We would like to thank you for your business and wish you all the very best in the future.
Kind Regards,
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleMichael and Michelle were both incredibly helpful when moving into our new property. They went above and beyond to make the move go as smoothly as possible and ensured the property was in even better condition than when we originally secured the property with new furniture and appliances. Michael was our main point of contact throughout the move and was very professional and provided great, friendly service. Thank you very much for all your help
James · 23 February 2023
Agent replied
Good Afternoon James,
Thank you for this amazing five star review. We are very glad to hear that you are happy with the service delivered by Michelle and Michael.
Wishing you all the very best in your new home.
Best Wishes,
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleWe rented an apartment through Andrews Southfields on a short term basis whilst our property was being renovated and the owner sold whilst we were there. We also purchased a property through this branch in 2018, so we're in the slightly strange position as to have a broad range of experience with them.
Shannae was really helpful in negotiating and securing our tenancy - comms with the owner were prompt and efficient. I had responses to my queries before I had even thought to chase them up - nothing was too much trouble. The team were also great at communicating regarding the sale of that property too - I think we had the grand total of three viewings.
From the property management side of things I only wish that all our queries could have gone directly through Shannae, as she is such a pleasure to work with.
Whilst we had a patchy experience with our purchase in 2018 the team is totally new since then and I would not hesitate to work with them in future.
J · 30 July 2022
Agent replied
Good Afternoon Janet,
Many thanks for this extensive review.
I am very happy to learn that your experience with Andrews in the recent years has been a positive one.
I am even happier to read the praises you have for our Shannae. This has certainly put a smile on her face and it will motivate her to continue delivering excellence.
Kind Regards,
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleWe bought our first home with Andrews Southfields. Mark was very helpful, knowledgeable, and friendly throughout our property purchase journey. He was particularly supportive in helping us chase slow responses from solicitors. We are very grateful to Mark and highly recommend Andrews Southfields!
Megan · 14 December 2024
Agent replied · 28 December 2024
Thank you, Megan, for your kind words! We're thrilled Mark could assist you so well during your home-buying journey. Your recommendation means a lot to us. Congratulations on your new home! Best wishes , Lisa
★★★★★ 5/5
GoogleIt was a great experience looking to rent a property with my family and being serviced by Micahel Villacis from Andrews estate agent at Southfields, London. Michael and his team were very kind during the process to rent the property. They pay enough attention to details and give advice when you need it. We are happy with the service provided by them. I recommend them without inconvenience.
Jose · 25 August 2023
Agent replied · 24 August 2024
Good afternoon Guillermo,
Thanks for giving us a 5 star review!
We’re so pleased that we’ve been able to help you with your move and everything that entails.
Best Wishes,
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleWe have had a really positive experience with Andrews over the years. In particular, Michelle has been a great help to us and is always on hand when needed. She is always available either by email or over the phone which has makes things much easier. Thank you, Michelle!
Chloe · 25 July 2024
Agent replied · 24 August 2024
Hi Chloe, what a brilliant review. Thank you so much for sharing your experience. Thanks, Rhys
★★★★★ 5/5
GoogleHaving recently purchased a property through Andrews I can honestly say that the whole team have gone beyond expectations.
Special thanks to Keli, who have always kept in touch with the developments and was always there to clarify any issues. She kept liaising with the solicitors and vendors to ensure the transaction went through as smoothly (as buying a property can go) as possible.
Great big thanks
Jose · 30 June 2023
Agent replied · 30 July 2023
Good Morning Jose,
Thanks for your review. I’m happy to hear that you had a great experience and found the process as stress free and easy as possible.
Wishing you all the very best in your new home.
Regards,
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleIt was a great experience looking to rent a property with my family and being serviced by Micahel Villacis from Andrews estate agent at Southfields, London. Michael and his team were very kind during the process to rent the property. They pay enough attention to details and give advice when you need it. We are happy with the service provided by them. I recommend them without inconvenience.
Guillermo · 30 June 2023
Agent replied · 30 July 2023
Good afternoon Guillermo,
Thanks for giving us a 5 star review!
We’re so pleased that we’ve been able to help you with your move and everything that entails.
Best Wishes,
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleFor past 10 years time of my living abroad, I had no worries about my property thanks to Michelle. She has been always nice and promptly coordinated beautifully between me and tenants. Thanks Michelle once again and she is really good asset for Andrews.
Minsuk · 27 July 2024
Agent replied · 24 August 2024
Thank you, Minsuk, for your kind words! We're thrilled to hear about your positive experience with Michelle. She truly is an asset to our team.
★★★★★ 5/5
GoogleRichard has been very helpful. Thank you again!
Gweilo · 22 October 2025
Agent replied · 22 August 2026
Thank you, Gweilo, for your kind words and 5-star rating! We're thrilled to hear Richard was helpful. Your feedback is greatly appreciated. If you need any further assistance, feel free to reach out.
★★★★★ 5/5
GoogleI've recently Let my flat through Andrews and have been extremely impressed by the professionalism, efficiency and energy of the staff.
In the space of about 3 weeks, the property had been marketed, multiple viewings carried out, tenants found and happily moved in.
I was kept informed of everything at all times and genuinely couldn't be happier with how it all went.
Special thanks to Tomasz and Shannae - highly recommend!
Simon · 30 July 2022
Agent replied
Good Afternoon Simon,
Thank you for this amazing 5* review. Your kind words made our day and we are very glad to hear that you are satisfied with our service so far.
We hope to be able to assist you with letting and managing your properties for many years to come.
Kind Regards,
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleI used Andrews(Pietro & Chandel) at their Southfields branch. I have used many agents to buy and sell properties before. Pietro and team are the best I have dealt with. Pietro is honest and straight forward on the evaluation and what we could achieve selling the property. He delivered on what he said and always kept me updated on where we were.
I would definitely recommend them. Thanks DarrenPositiveProfessionalism
Darren · 25 August 2022
Agent replied
Dear Darren,
Thanks for sharing your experience with us.
I am thrilled to hear that Pietro and Chandel delivered excellent service. We are lucky to have them on board.
Best of luck
Tomasz Faba
Branch Business Manager
★★★★★ 4/5
GoogleMukul Mehta, the Senior Mortgage and Protection Adviser at the Andrews London offices, has gone above and beyond to address our home mortgaging needs. As first-time buyers, we found the process complex, but Mukul's dedication and expertise made all the difference. He consistently worked to expedite our home purchase and guided us through numerous procedures with patience and clarity.
Mukul's professionalism and insightfulness stood out at every stage. He reassured us and provided clear explanations, ensuring we understood each step. His commitment to delivering the best possible outcome was evident, as he meticulously highlighted important details and offered invaluable advice.
Even when faced with challenges beyond his control, Mukul adeptly navigated the situation, keeping us informed and liaising with relevant parties to smooth the process. His proactive communication and problem-solving skills were greatly appreciated.
It has been a pleasure working with Mukul, and we highly recommend his services to anyone seeking a reliable and knowledgeable mortgage advisor.
Olivia · 7 December 2024
Agent replied · 24 August 2024
Hi Olivia, what an amazing review! Thank you for sharing your experience in dealing with Mukul, highlighting all the ways in which he can help. We know he will really appreciate your feedback and will take great pride in reading your positive words. Thanks, Rhys
★★★★★ 5/5
GoogleI just moved to the UK and found the perfect flat online. Thankfully it was with Andrews Southfields agency.
Michael Villacis scheduled the viewing quickly after calling the agency. He answered all my questions (in-person, via email and mobile phone) and gave me recommendations based on my interests which made the process much easier.
Thank you Michael, I'll make sure to recommend Andrews Southfields!
Nicole · 1 January 2023
Agent replied
Good Afternoon Nicole,
Many thanks for this glowing review. Michael is very happy with your kind words.
Wishing you all the best in your new home.
Kind Regards,
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleViewing was arranged for the next day at a convenient time to me. Agent was waiting when I arrived early. We made an offer and the agent's replies were prompt, courteous and professional. After offer acceptance the whole process was smooth and streamlined. All queries were answered with speed and knowledge. Agents have been good since move in with any queries and keeping all certificates etc. up-to-date. Highly recommend.
Jack · 25 March 2022
Agent replied
Good Afternoon Jack,
Many thanks for the this great review. We are very glad to hear you are happy with the service you received and that you found the whole process to be smooth.
We hope you are happy in the home we found for you.
Best Regards,
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleI’ve been in touch with Michael Villacis recently at the Andrews Southfields branch who did an absolutely first rate job. We had good, clear communication between us and came up with a good outcome. I appreciate the professionalism and friendly approach and would recommend Michael without hesitation. Well done and keep going Michael!
Tom · 23 March 2025
★★★★★ 5/5
GoogleJust moved in to our new flat with Andrews, with Michael Villacis as our agent - would highly recommend Andrews and especially Michael, such good communication and a really smooth process!
Harriet · 8 October 2024
Agent replied · 22 October 2024
Thank you, Harriet! We're thrilled to hear about your smooth experience with Michael and our team. Enjoy your new flat!
★★★★★ 5/5
GoogleThe team were very helpful during the whole process from viewing properties to completion. The agent assisting us, Reece, was very quick to resolve any issues and we were able to secure the right home for us as a result
Phil · 20 December 2025
Agent replied · 20 March 2026
Thank you, Phil, for your wonderful feedback! We're thrilled to hear that Reece and our team were able to assist you effectively throughout the process. Congratulations on securing your new home! If you need any further assistance, feel free to reach out.
★★★★★ 5/5
GoogleEverything went great! Michael (gracias!), Tomasz and Kelly were very helpful and kind in assisting me and my husband in settling down in our new Home!
Special mention that all the renting process took less than a week, which was extremely helpful to us as we just moved into the city!
Amazing service and would recommended to anyone!
Andrea · 1 January 2023
Agent replied
Dear Andrea,
Thank you for this fantastic 5 star review. Your kind words have certainly brought smiles to our faces.
Wishing you lots of happiness in your new home.
Regards,
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleBrilliant service received from Duaa and Michelle from Andrews Southfields !
Daniel · 22 July 2026
Agent replied · 22 August 2026
Dear Daniel ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Duaa and Michelle. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleI have had such a great experience renting through Andrews. From the first time I walked into their office, all the agents were extremely helpful, super efficient, very friendly and just so pleasant to deal with! Viewing was arranged immediately, they were in constant contact with feedback throughout the process. And delivered on all promises.
I highly recommend them!
Nicky · 3 September 2022
Agent replied
Dear Nicky,
Many thanks for this fantastic 5*review, this means the world to us.
We are super thrilled that we have been able to find a home for your family and even more so that you are happy with the service we delivered.
Wishing you all the best in your new home.
Regards,
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleI recently purchased a house with the help of Mukul Mehta, the Senior Mortgage and Protection Adviser at the Andrews London offices. Mukul's professionalism and expertise made the entire mortgage process smooth and stress-free. He provided detailed explanations of all our options, ensuring we understood every aspect of the mortgage process. His regular check-ins and meetings kept us informed and reassured throughout, making us feel supported every step of the way.
His dedication to his clients is outstanding. He was prompt and went above and beyond. His approachable nature made it easy to discuss any concerns we had. I would highly reccomend and thanks again!
Hareet · 25 July 2024
Agent replied · 24 August 2024
Hi Hareet, firstly, congratulations on your purchase! Secondly, thank you so much for taking the time to leave us a review, great to see Mukul was able to provide you with all the information and support you needed, we know he will really appreciate seeing your feedack of your positive experience. Thanks again, Rhys
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