Every review we hold for the Longwell Green office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbby has been fantastic throughout the whole process of selling out house. She was friendly, knowledgeable and incredibly helpful from start to finish. Thanks to her negotiation skills, we were able to achieve above the asking price for our house.
She was also great at keeping things moving, regularly chasing solicitors when needed and keeping us updated every step of the way. We always felt well looked after and in safe hands. I would highly recommend Abby to anyone looking for a professional, proactive and friendly estate agent.
Fiona · 15 August 2026
Agent replied · 22 August 2026
Dear Fiona,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Abby. Your recommendation means a lot to us, and we're glad she could assist you so effectively. We appreciate your trust in Andrews Longwell Green.
Best regards,
The Andrews Longwell Green Team
★★★★★ 5/5
GoogleJames and Abby have been incredible!! We first met James when viewing a property through Andrew’s, his professionalism and knowledge meant we instantly knew we wanted him to be the one to sell our home. James has been nothing but friendly, responsive and reassuring. The process of selling has been enjoyable and not stressful at all, knowing that we could fully trust the team to handle everything. Abby has been a great point of contact and did viewings on our property for us. Abby has always been so friendly and informative and put us at such ease. What a fantastic team!! Cannot recommend them enough. Thanks for all of your help guys :)
Daisy · 8 August 2026
Agent replied · 22 August 2026
Thank you, Daisy, for your wonderful feedback! We're thrilled to hear about your positive experience with James and Abby. Your trust and satisfaction mean the world to us. We're grateful for your recommendation and are here to help anytime. Best wishes from the Andrews Longwell Green team!
★★★★★ 5/5
GoogleI have viewed a number of properties with Abby.
Naturally I’ve seen allot of houses with allot of agents. Some better than others who just go through the motions.
Abby was memorable however! Very friendly, enthusiastic yet professional. Abby had all the information & good knowledge of the property. If she didn’t know the answer to a question, she’d find out for me. She always followed up on viewings & gave me some solid advice which I genuinely appreciate.
Unfortunately I bought a property elsewhere. But this has lead to a positive view of Andrews & I’d certainly use them for selling a property.
Thank you!
Becky · 22 July 2026
Agent replied · 22 August 2026
Hi Becky,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Abby. Your kind words mean a lot to us. We hope to assist you in the future, whether buying or selling. Best wishes in your new home , Lisa
★★★★★ 5/5
GoogleJames was great.
We recently dealt with Andrews Longwell Green for a renovation purchase.
James was the agent dealing with the sale and it was refreshing having someone who was super productive in getting things progressed.
His communication was on point and was always quick to reply to calls or emails.
A property purchase can be easy or painful depending on how an agent deals with things and in this case it was plan sailing.
Thank you.
J · 22 June 2026
Agent replied · 22 August 2026
Thank you, J. Green Plastering & Building Ltd, for your kind words and 5-star rating! We're thrilled to hear that James made your renovation purchase experience smooth and efficient. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleJames has been great during the process of us purchasing a property through Andrews. We unfortunately had a property fall through but within a matter of days, James had found another suitable property for us and showed us around on two separate occasions with both at short notice. He has been excellent with answering our queries and has always kept us in the loop with any news or developments.
Josh · 25 July 2026
Agent replied · 22 August 2026
Thank you, Josh, for your wonderful feedback! We're thrilled to hear about your positive experience with James. It's great to know he could assist you promptly and effectively. We appreciate your trust in Andrews Longwell Green and look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleAbby at Andrews was absolutely fantastic throughout our move, which involved a very long and complicated chain. She worked incredibly hard to keep us updated, constantly chasing other agents and solicitors and doing everything she could to push the move forward during what was a stressful process.
Despite the many issues within the chain, Abby remained proactive, communicative, and genuinely committed to helping us. She even contacted me while she was on leave something we really didn’t expect just to check on progress and offer further support, which meant a great deal.
While Abby was away, Billy stepped in seamlessly and was very helpful and responsive, making sure everything continued smoothly.
We’re very grateful to both Abby and Billy and would highly recommend them, and the Andrews Longwell Green team, to anyone looking to move.
Dave · 25 April 2026
Agent replied · 23 May 2026
Thank you, Dave, for your wonderful feedback! We're thrilled to hear Abby and Billy made your move smoother. Your recommendation means a lot to us. We're committed to providing exceptional service and are grateful for your trust in Andrews Longwell Green. Best wishes in your new home , Lisa
★★★★★ 5/5
GoogleAlthough James was acting on behalf of the seller, as buyers we had a genuinely positive experience working with him. From our first viewing, he was approachable, knowledgeable, and one of the few agents we encountered who could confidently answer questions about the property.
After our offer was accepted, James became an invaluable point of contact. At times when communication from the seller’s solicitor was slow, he became our point of contact, stepped in to keep things moving and ensured we weren’t left in the dark. His proactive approach made a real difference to the pace of the transaction.
He also played an important role in helping to facilitate and resolve matters between us and the seller, including discussions around the roofing issue, which helped things progress smoothly.
Overall, James’s support and communication were key in getting us to exchange as quickly as we did, and we really appreciated his involvement throughout the process. If James is your agent, you’re in safe hands.
Heleena · 22 April 2026
Agent replied · 22 April 2026
Dear Heleena Ashley,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with James. His dedication and proactive approach are truly commendable. We're glad he could assist you effectively throughout the process. Your satisfaction is our priority. Best wishes , Lisa
★★★★★ 5/5
GoogleAfter watching the BBC Panorama documentary on "Undercover Estate Agent" a few weeks before putting my house on the market, I was thinking “here we go”… I initally spoke/ met with a high street estate agency that posted a leaflet through my door, but then I spoke with Ben Davy, a trusted Sales Business Manager.
Fast forward a few months and I've recently sold my property through Andrews and had an outstanding experience thanks to Ben and James Moore. From the very beginning, they were confident in achieving the right price for my home, and they delivered, securing the full asking price within the first week of it being on the market.
What really stood out was their expertise and belief in the value of my property. The other estate agency had valued it £25k lower, but Ben and James stuck to their strategy and proved it was the right one. Their professionalism, communication, and commitment made the whole process smooth and stress-free.
I wouldn’t hesitate to recommend Ben and James at Andrews to anyone looking to sell their property, they truly go above and beyond to get the best possible result.
Vinny · 21 April 2026
Agent replied · 22 April 2026
Hi Vinny,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ben and James. It's great to know they exceeded your expectations and secured the best outcome for you. We appreciate your recommendation and trust in Andrews Longwell Green. Best wishes , Lisa
★★★★★ 5/5
GoogleI had a really good experience with Andrews Longwell Green. Abby, James and Billy were amazing and really easy to deal with. They remembered me from my first couple of viewings and got in touch as soon as they found a property they thought would suit me and fit my budget. They were honest and I felt like they truly had my needs in mind. Thanks to them, I was able to secure a place. Great team! Thank you!
Gosia · 1 April 2026
Agent replied · 22 April 2026
Thank you, Gosia, for your wonderful feedback! We're thrilled to hear about your positive experience with Abby, James, and Billy. It's great to know they could help you find the perfect property. We appreciate your kind words and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleBilly was fantastic throughout the whole process of purchasing my property. He was professional, friendly, and always willing to help whenever I had questions. His communication was clear and timely, which made the entire experience much less stressful.
Billy’s knowledge and support really gave me confidence at every stage, and he went above and beyond to make sure everything progressed smoothly. I truly appreciated his approachable manner and dedication, and I wouldn’t hesitate to recommend him to anyone looking for help with their property purchase.
Nathan · 22 March 2026
Agent replied · 20 March 2026
Thank you, Nathan, for your wonderful feedback! We're thrilled to hear about your positive experience with Billy. Your recommendation means a lot to us, and we're glad Billy could assist you so effectively. We appreciate your trust in Andrews Longwell Green for your property purchase.
★★★★★ 5/5
GoogleWorking with Abby and James has been a genuinely refreshing experience. From the first valuation to completion, they were organised, transparent, and incredibly supportive. They took the time to understand my priorities, marketed the property beautifully, and kept me updated at every step. What really stood out was their honesty and calm professionalism, no pressure, no jargon, just solid guidance and real care for the outcome. I felt in safe hands throughout and are delighted with the result. A first‑class team
Derrick · 27 February 2026
Agent replied · 20 March 2026
Thank you, Derrick, for your wonderful feedback! We're thrilled to hear about your positive experience with Abby and James. Your satisfaction is our priority, and we're delighted you felt supported and informed throughout the process. We appreciate your kind words and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleWe'd like to thank Billy at Andrews for being so amazing in what has been a relatively stressful property purchase. The stressful bit was a situation within the chain no fault of Billy's or Andrews but throughout the whole process I got to say Billy was calm and always available to offer support and advice. Even when there was no progress Billy would still contact to let us know, which was really appreciated. Eventually we had a breakthrough mostly down to Billy's persistent chasing of other agents within the chain. Billy is an asset to Andrews and I would highly recommend him to anyone. Hes friendly, knowledgeable and good at what he does. Thankyou Billy!
James · 20 February 2026
Agent replied · 20 March 2026
Thank you, James, for your wonderful feedback! We're thrilled to hear about your positive experience with Billy. Your kind words mean a lot to us, and we're glad Billy could assist you through the process. We appreciate your recommendation and look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleGreat to deal with these guys for the sale of a property in Longwell Green recently.
Good comms and made it a stress free process.
Special thank you to Matt and Billy for all your efforts to make the sale as smooth a process as possible.
I would happily use Andrew’s Longwell Green again.
Thank you..
Chris · 15 August 2026
Agent replied · 22 August 2026
Thank you, Chris, for your wonderful feedback! We're thrilled to hear about your positive experience with Matt and Billy. It's great to know we made the process stress-free for you. We look forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleI sold my property recently at Andrews Estate agent LWG, the team very helpful; everyone was always well informed about the latest development with my property.
Abby was a delight to speak to, on the ball, kept the whole process moving forward with the buyers.
I would defiantly recommend Andrews Estate Agents (LWG).
Rich P
Richard · 8 August 2026
Agent replied · 22 August 2026
Dear Richard,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team, especially Abby. Your recommendation means a lot to us. We look forward to assisting you again in the future.
Best regards,
Andrews Longwell Green Team
★★★★★ 5/5
GoogleWe have just sold our property with Andrews & have nothing but good things to say about them! They have provided a fabulous service from start to finish - Matts professionalism & knowledge encouraged us to choose Andrews as our agent. Then James sold our property for us. James has been brilliant, 10/10, always a phone call away if we had any issues or questions, and always very helpful, friendly & professional. Thank you James!
Rachel · 13 March 2026
Agent replied · 20 March 2026
Thank you, Rachel, for your wonderful feedback! We're thrilled to hear about your positive experience with Matt and James. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes in your new chapter , Lisa
★★★★★ 5/5
GoogleAbby has been fantastic throughout the whole process. She has always been incredibly helpful, friendly, easy to contact, and quick to respond to any questions or concerns. She’s kept everything moving forward efficiently. Her professionalism, communication, and proactive approach have been greatly appreciated. Thank you very much for all your hard work and help!
Nicole · 22 July 2026
Agent replied · 22 August 2026
Dear Nicole,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Abby. Your kind words about her professionalism and proactive approach mean a lot to us. We appreciate your support and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleWe recently sold a property using Andrews Estate Agents in Longwell Green. The team at Longwell Green were very professional and helpful throughout the whole process, our main point of contact was Abby who was brilliant at keeping ourselves and the buyers informed on how the sale was proceeding as well as keeping in contact with both sets of solicitors which helped speed up the sale. I would highly recommend Andrews to anyone looking to sell or purchase a property. This is the second time we have used them and would happily use them again.
Steve · 20 December 2025
Agent replied
Hi Steve, thank you for your review. It’s great to read that we made your move as easy as possible!
★★★★★ 5/5
GoogleI have just completed the sale of our property through Andrews in Longwell green .
From my first contact with Mat woods, the wonderful Abby Thomas and Ben, I have been guided through the process in an orderly and professional manner.
I cannot thank Abby enough for her patience and understanding of my particular complex needs and tight timescales, in the sale of the property.
I am so pleased that I chose Andrews and would highly recommend them for a professional service.
Definitely a 10 from me!
Chris · 20 December 2025
Agent replied · 20 March 2026
Hi Chris,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Matt, Abby, and Ben. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Wishing you all the best!
Best regards,
Andrews Longwell Green Team
★★★★★ 5/5
GoogleWe sold our house quickly and for a price we were happy with. Abby was great at being proactive to find buyers before it went on the market. Every phone call we received was a useful update so we always felt like we knew where we were in the process and made so much more enjoyable by Abby's friendly manner. Abby helped make a stressful time much easier. Thank you to her and all the team at the Longwell Green branch
Sarah · 20 December 2025
Agent replied · 20 March 2026
Thank you, Sarah, for your wonderful feedback! We're thrilled to hear Abby and the Longwell Green team made your home-selling experience smooth and enjoyable. Your satisfaction is our priority, and we appreciate your kind words. Best wishes in your new home! Lisa
★★★★★ 5/5
GoogleWe sold our home with Abbey at Andrews Longwell Green and we had a positive experience. Abbey and the team were attentive and always at the other end of the phone should we have any questions. Abbey was proactive in helping us find our new home and regularly updated us with homes coming on the market that might be of interest to us. The estate agent that we bought our new house from was no comparison to Andrews. We never had to chase Andrews, we were always aware of the progress and we felt confident that they were taking care of everything for us - to have less worry when moving house is a bonus. If we sell/move again I will definitely be using Andrews and would recommend them to my family and friends.
Jessica · 20 December 2025
Agent replied · 20 March 2026
Thank you, Jessica, for your wonderful review! We're thrilled to hear about your positive experience with Abbey and our team. Your recommendation means a lot to us. If you need any assistance in the future, we're here to help. Wishing you happiness in your new home!
★★★★★ 5/5
GoogleJames Moore has been a pleasure to deal with over the past six months during my property purchase. This has included arranging viewings, dealing with the offers I was making, organising an appointment for me to speak with the mortgage team, chasing solicitors etc. His communication has been excellent as he kept me in the loop with any updates. James is a real asset to Andrews and I do hope he is recognised for the work he does.
Ben · 21 August 2026
★★★★★ 5/5
GoogleHuge thank you to James and Abby for helping us sell our home, they always went out of their way to deal with any issues and Abby even sold our house the same day it went back on the market after falling through last minute. It was a stressful journey but they were professional, helpful and kept us up to date throughout the process. Thank you so much, we would definitely recommend Andrews and the team 😊
Amy · 20 December 2025
Agent replied · 20 March 2026
Thank you, Amy, for your wonderful feedback! We're thrilled to hear that James and Abby made your home-selling experience smooth and successful. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleWe recently bought our first home through Andrews and we can't thank Billy enough for making the process so smooth!
From our first viewing of the property until completion he's been incredibly helpful, friendly and open to answering any questions we had about the process. We weren't sure what to expect with the purchase of our first home, but Billy made sure we were informed every step of the way and was always on hand to help. It was really reassuring as first time buyers to have someone so knowledgeable available to support. Highly recommend!
Katy · 20 November 2025
Agent replied · 20 March 2026
Hi Katy, thank you for your wonderful review! We're thrilled to hear that Billy made your first home-buying experience smooth and reassuring. Your recommendation means a lot to us. Congratulations on your new home!
★★★★★ 5/5
GoogleI just want to say a massive thank you to Andrew Longwell Green and Abby Thomas in particular, as a first time buyer it's been quite a stressful journey and I felt like Abby Thomas helped me a lot throughout the purchase in terms of chasing both my solicitor and the sellers solicitors when things weren't progressing when they should have.
I also booked multiple viewings of the property and the team at Andrews were always pleasant in helping me with viewings dates and in general were easy to deal with.
As a first time buyer, you are in good hands with Andrews. Abby was always in contact with myself and she's so professional and was empathic to our journey in purchasing our very first home. Again, thank you so much! ☺️
Ramesh · 20 November 2025
Agent replied · 20 March 2026
Thank you, Ramesh, for your kind words! We're thrilled to hear about your positive experience with Abby and our team. It's wonderful to know we could support you through your first home purchase. Congratulations on your new home! Best wishes , Lisa
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