Trusted Agent profile

Andrews Estate Agents reviews

★★★★★ Excellent

195 reviews across 1 platform

40 High Street, Carshalton SM5 3AH

Part of Andrews Estate Agents, see every office.

Andrews Estate Agents's Carshalton office at 40 High Street is rated 4.9 out of 5 across 195 reviews on 1 platform, including 195 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Andrews Estate Agents won in 2026. Checked 9 October 2026.

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4.9 / 5

195

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Andrews Estate Agents. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Carshalton office, from every platform, shown as written. First names only.

5/5

Google

Selling my family home was not something I was doing through choice, but through necessity, so the process was especially emotional for me. From my first meeting with Antoine, I felt that Andrews was the right estate agent to guide me through it. As I live outside the country, much of the sale had to be managed from a distance. Antoine and Max were professional, knowledgeable and supportive throughout. They kept me well informed at every stage, from the viewings and selection of the buyer through to the structural survey, price negotiations and completion. Their communication, patience and attention to detail made a difficult process feel much more manageable. I always felt that I was being advised fairly, treated with respect and kept in safe hands. My questions and additional requests were taken seriously, and the final outcome was both fair and successful. I would highly recommend Andrews, and especially Antoine and Max, to anyone selling a property, particularly those going through the process for the first time, managing a sale from abroad or looking for an estate agent who combines professionalism with a genuine personal touch.

Tim · 22 July 2026

Agent replied · 22 August 2026

Thank you, Tim, for your heartfelt review. We're delighted Antoine and Max could support you through this emotional process. Your recommendation means a lot to us, and we're grateful for your trust in Andrews Sutton. Best wishes , Lisa

5/5

Google

We dealt with Antoine Cefai at the Sutton branch with the sale of our house.From 1st contact in March 2025 Antoine contacted us monthly enquiring about our progress and offering advice.When we came to sell he gave excellent advice on how to proceed and kept us informed at all stages.Antoine was courteous,professional, and went beyond what we expected.We cannot praise him enough.

Shelagh · 22 July 2026

Agent replied · 22 August 2026

Dear Shelagh , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Antoine at our Sutton branch. Your kind words and high rating mean a lot to us. We look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

We would like to thank Antoine and James for all their hard work to help sell our home. We decided on Andrew’s because Antoine made us feel at ease and gave us good advice and listened to our concerns. James took over once we had received an offer and was brilliant. Always kept in contact with updated. Even when we had a slight delay, he remained claim and positive, which was really appreciated. Both Antoine and James are a credit to Andrew’s. Thank you once again Alan and Jenny

Alan · 13 February 2026

Agent replied · 13 April 2026

Dear Alan and Jenny, Thank you for your wonderful feedback! We're thrilled to hear Antoine and James made your home-selling experience positive. Your kind words mean a lot to us. We appreciate your trust in Andrews Sutton and wish you all the best in your new chapter. Best wishes , Lisa

5/5

Google

Antoine at Andrews Sutton was easy to deal with and helpful during the sale of my deceased mum's flat sale. He and James at the Wallington branch didn't add any pressure and made dealing with estate agents a pleasurable experience with no drama or pressure. Mum bought her flat through Andrews almost 30 years ago and I was happy to deal with them on its sale.

Paula · 22 May 2026

Agent replied · 22 August 2026

Dear Paula, Thank you for your kind words and for choosing Andrews again. We're delighted Antoine and James made the process smooth and pressure-free. Your satisfaction is our priority, and we truly appreciate your trust over the years. Best regards, The Andrews Team

5/5

Google

I had a great experience selling my house with Andrews Estate Agents. Antoine and Max were both extremely professional, knowledgeable, and supportive throughout the entire process. They kept me well informed at every stage and made what can often be a stressful experience feel very smooth and straightforward from beginning to end. Their communication, attention to detail, and commitment really stood out, and I always felt I was in safe hands. I would highly recommend Andrew’s, and especially Antoine and Max, to anyone looking to sell their property

MrAustin1020 · 10 January 2026

Agent replied · 16 January 2026

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Antoine and Max. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes from Andrews!

5/5

Google

I cannot recommend this place enough!! Antoine and Max Hands were absolutely fantastic from start to finish when dealing with the sale of our property. Initially Max led on the arrangements around viewings and feedback which although frustrating at times but Max never allowed us to get down on it and he remained positive and determined. We would regularly talk around plans and how to make sure we could get the sale and finally that happened at a price we were happy with. From there Antoine took over and I have to say this man puts everything in for he's customers, due to issues constantly with solicitors messing around (It was horrific), Antoine and Max spent months chasing, speaking to other estate agents and solicitors and generally keeping mine and my wife's spirits up which was tough at times. Finally In November 25 we got everything over the line and I will say with certainty that if it hadn't been for Antoine, Max and Bruce then we wouldn't be in the house we love. If you want a top class service from top class people go with Andrews Sutton. Paul & Rachael.

Paul · 17 December 2025

Agent replied · 31 December 2025

Thank you, Paul and Rachael, for your wonderful feedback! We're thrilled Antoine, Max, and Bruce could assist you so effectively. Your satisfaction is our priority, and we're delighted you love your new home. We appreciate your recommendation and look forward to serving you again in the future! Best wishes , Lisa

5/5

Google

I’m a returning customer of Andrews Sutton, both the purchase and the sale of this property were handled by their team, and the experience has been consistently excellent. Antoine, Max and Bruce were all highly professional, efficient and supportive throughout the entire process. Communication was always clear and timely, and they worked seamlessly together to keep everything progressing smoothly. A genuinely reliable and customer‑focused team. Highly recommended.

Billy · 23 March 2026

Agent replied · 13 April 2026

Hi Billy, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Antoine, Max, and Bruce. Your recommendation means a lot to us. We look forward to assisting you again in the future! Best wishes , Lisa

5/5

Google

We recently purchased our property through Andrews Estate Agents and had a positive experience working with Antoine Cefai. From start to finish, Antoine was exceptionally helpful, professional, and easy to communicate with. He kept us fully informed throughout the entire process, promptly answered all our questions, and was always willing to go the extra mile to ensure everything went as smoothly as possible. His calm and friendly approach made what can often be a stressful process feel straightforward and well-managed. We’re very grateful for Antoine’s support and would highly recommend him and the team at Andrews Estate Agents to anyone looking to buy or sell a home.

Anita · 1 November 2025

Agent replied · 31 December 2025

Dear Anita, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Antoine Cefai. Your recommendation means a lot to us, and we're delighted to have made your property purchase smooth and stress-free. We appreciate your support!

5/5

Google

Antoine has been amazing throughout the whole process. From a great first meeting where he came to value the property and advice on what work needed doing, he was even supportive of us talking to other estate agents to make sure we were happy with his valuation (and was positive about competitors unlike some of the other companies we talked to!). The Andrew’s team then organised the photos and did viewings while we were on holiday- the process couldn’t have been easier!

Will · 1 November 2025

Agent replied · 31 December 2025

Hi Will, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Antoine and our team. Your satisfaction is our priority, and we're glad we could make the process seamless for you. We appreciate your trust in Andrews. Best wishes , Lisa

5/5

Google

We’ve just received the keys to our new home, and we couldn’t be happier with the service provided by the team. From start to finish, everything was handled with great professionalism and care. A special mention and heartfelt thanks to Antoine Cefai, who was incredibly helpful and supportive throughout the entire process. He was always available to answer our questions, kept us updated at every stage, and made what could have been a stressful experience feel smooth and well-managed. We truly appreciate all the effort and would highly recommend this agency to anyone looking to buy or sell a home.

Dhanya · 1 November 2025

Agent replied · 31 December 2025

Thank you, Dhanya, for your wonderful feedback! We're thrilled to hear about your positive experience with our team, especially Antoine. Your recommendation means a lot to us. Wishing you all the best in your new home!

4/5

Google

Excellent Service The process was smooth and very helpful. We had a great experience with the purchase of our property. Antoine has been incredibly supportive from start to finish! Even though the process took a long time to complete, he was always there every step of the way. I highly recommend Andrews Estate Agents. Thank you so much, Antoine.

CPC · 13 March 2026

Agent replied · 13 April 2026

Thank you, for your kind words and recommendation! We're thrilled to hear about your positive experience with Antoine and our team. Your feedback is invaluable, and we look forward to assisting you again in the future. Best wishes from Andrews Sutton!

5/5

Google

Khush at Andrews Sutton was very helpful and on call for any issues we came across. Keeping us updated and stress free.We couldn’t have wished for a better service.

Julie · 25 July 2026

Agent replied · 22 August 2026

Thank you, Julie, for your wonderful feedback! We're thrilled to hear that Khush provided you with excellent service and kept you stress-free. Your satisfaction is our priority, and we look forward to assisting you again in the future.

5/5

Google

This place made me to believe in people, Max Hands was amazing, transparent and clear with whole process of selling my flat. He is very hands on man who took me seriously and with great care! I recommend his service and would be back but he made great sale for me so no more properties to sell.

Katarzyna · 17 December 2025

Agent replied · 31 December 2025

Hi Katarzyna, thank you for taking the time to leave such a wonderful review! Max will be delighted with your feedback. We wish you all the best.

5/5

Google

Dealt with Antoine and Max who were both brilliant and answered all the questions I had as a first time buyer. Would definitely recommend dealing with them. Thank you!

B · 22 July 2026

Agent replied · 22 August 2026

Thank you, for your wonderful feedback! We're thrilled to hear that Antoine and Max provided excellent service. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out. Best wishes , Lisa

5/5

Google

I have nothing but praise for Andrews, especially Antoine who ensured the whole process went without a hitch. Communication was excellent and I would certainly use their services again.

Linda · 22 July 2026

Agent replied · 22 August 2026

Hi Linda, thank you for your wonderful review. It's great to hear about your positive experience with Antoine and our team. We look forward to assisting you again in the future. Best wishes, Alison

5/5

Google

Antoine, Bruce and the team were brilliant. Always on hand to answer questions and make the process of selling a little easier. Would have no hesitation recommending Andrews to anyone selling a property in the area.

John · 13 February 2026

Agent replied · 13 April 2026

Thank you, John, for your fantastic review! We're thrilled to hear that Antoine, Bruce, and the team made your selling experience easier. Your recommendation means a lot to us. If you need anything in the future, feel free to reach out. Best wishes , Lisa

5/5

Google

We recently sold our property with Andrews Wallington branch who were great, once we accepted offer we dealt with Antoine who was exceptional, he kept us informed every step of the way & was very reassuring at a very stressful time.

Jacky · 24 December 2025

Agent replied · 31 December 2025

Thank you, Jacky, for your wonderful feedback! We're thrilled to hear about your positive experience with Antoine and our Wallington branch. Your satisfaction is our priority, and we're glad we could support you during this important time. Best wishes in your new home!

5/5

Google

Top quality service from start to finish - Max and Antoine were great throughout the process of selling our house. They were proactive, professional and provided prompt and detailed feedback after each viewing which was hugely appreciated. Thank you!

Benjamin · 9 January 2026

Agent replied · 16 January 2026

Dear Benjamin, Thank you for your wonderful review! We're thrilled to hear that Max and Antoine provided top-quality service throughout your home-selling process. Your feedback is greatly appreciated, and we're delighted to have met your expectations. Best regards, Andrews Carshalton Team

5/5

Google

Antoine and the whole team are fantastic at Andrews. From purchasing with them to selling 4 years later, their level of customer service cannot be rivalled. Their approach and knowledge of the market has made for a very smooth journey on what is typically quite stressful. Thank you to Antoine and the whole team.

Scott · 13 July 2025

Agent replied · 13 April 2026

Thank you, for your wonderful feedback! We're thrilled to hear about your positive experience with Antoine and our team. Your satisfaction is our top priority, and we're glad we could make your journey smooth. We appreciate your trust in Andrews Sutton. Best wishes, Jake

5/5

Google

Thank you for the valuable service…They done a fantastic job and always tried to communicate with us and solved all my queries regarding the property…All the staff are very supportive especially Antoine Cefai who done a great job…Thank you once again

Shinto · 1 November 2025

Agent replied · 31 December 2025

Dear Shinto Thomas, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team, especially Antoine Cefai. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future! Best wishes , Lisa

5/5

Google

I have just completed on a purchase via Andrews. Roger and Antoine were dealing with this and I have to say it was a very pleasant experience. They were both professional, courteous, very helpful and always available to answer questions. I had a negative experience when selling a property via different estate agents a couple of years ago but Roger and Antoine have restored my faith in the profession! Thanks for helping to make the process an easy one and I love my new home!

Kim · 15 June 2024

Agent replied · 21 June 2024

Hi Kim, congratulations on your purchase and what a brilliant review! We are so pleased that Roger and Antoine were able to restore your faith in estate agents, we know they work incredibly hard to support our customers so it's brilliant to see their efforts recognised. Thanks again for sharing, Rhys.

5/5

Google

A big thank you to the team at Andrews. Antoine was professional and supportive throughout the process, he kept in touch throughout. Janine was also really helpful with any day-to-day queries we had. I can't thank the team enough for all …

Elizabeth · 13 August 2025

Agent replied · 13 April 2026

Thank you, Elizabeth, for your wonderful feedback! We're thrilled to hear about your positive experience with Antoine and Janine. It's great to know we could support you through your first home sale. Your recommendation means a lot to us! Best wishes , Lisa

5/5

Google

I have recently had the pleasure of working with Andrews Sutton for purchasing our new house. Julia Rye is an amazing mortgage broker and throughout the completion of our house purchase, she has been a pleasure to work with. She’s professional and great at what she does, and also extremely personable and easy to talk to. I’d highly recommend Julia to anyone looking for a mortgage broker. 😊

Marie · 27 July 2024

Agent replied · 26 August 2024

Thank you, Marie! We're thrilled to hear about your positive experience with Julia. Your recommendation means a lot to us. Enjoy your new home! 😊 …

5/5

Google

It is with pleasure that I recommend the services of Andrews Estate Agents in Sutton and special thank to Antoine Cefai for his very professional and fantastic services in dealing with the purchase of our new home. He kept me updated of new properties as and when any became available and was a joy to work with. Thank you for your kindness and professionalism.

Jacqueline · 24 September 2024

Agent replied · 24 October 2024

Thank you, Jacqueline. We're delighted to hear about your positive experience with Antoine and our team. Enjoy your new home!

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Questions about Andrews Estate Agents

How many reviews does Andrews Estate Agents have?

Andrews Estate Agents's Carshalton office has 195 reviews across 1 platform: 195 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Andrews Estate Agents's rating?

Andrews Estate Agents is rated 4.9 out of 5 across all 195 reviews, and 4.9 out of 5 on Google from 195 reviews, checked 9 October 2026.

Has Andrews Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, Carshalton won Trusted Agent; Andrews Estate Agents, Romford won Platinum; Andrews Estate Agents, Tunbridge Wells won Gold; Andrews Estate Agents, North Cheam won Gold; Andrews Estate Agents, Reigate won Trusted Agent; Andrews Estate Agents, Longwell Green won Trusted Agent; Andrews Estate Agents, Worcester Park won Trusted Agent; Andrews Estate Agents, Yate won Trusted Agent.

Where is Andrews Estate Agents's Carshalton office?

Andrews Estate Agents, 40 High Street, Carshalton SM5 3AH.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.