Trusted Agent profile · Carshalton, Surrey

Andrews Estate Agents Carshalton reviews

★★★★★ Excellent

195 reviews across 1 platform

40 High Street, Carshalton, Surrey, SM5 3AH

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Andrews Estate Agents's office in Carshalton, Surrey, at 40 High Street, is rated 4.9 out of 5 across 195 reviews on 1 platform, including 195 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Andrews Estate Agents won in 2026.

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4.9 / 5

195

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Andrews Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Carshalton office, from every platform, shown as written. First names only.

5/5

Google

Great service from start to finish particularly from Antoine & Bruce! Bruce valued our property prior to sale and was straight talking with sound advice. Antoine went above & beyond particularly when things were not progressing and was able to prompt the solicitors & buyers which was invaluable. Whole team were polite, friendly & reliable. Particularly liked that someone would always come back to you if a message was left/email sent - - never had to chase the estate agents! Thankyou! Would definitely recommend!

Carla · 18 November 2023

Agent replied · 25 November 2023

Hi Carla, fantastic to hear you had great service from start to finish from Antoine and Bruce. Really glad to hear Antoine went above and beyond for yourself and the whole team were friendly and reliable! We really appreciate your kind words and I am sure the team would love to hear this review. Thank you for the recommendation too and all the best, Laura.

5/5

Google

The service we received from the team at Andrews was excellent. They provided great advice and guidance throughout our process - a real end to end service. The team went out of their way on a few occasions to help us get over the line. A special thank you to Antoine, would highly recommend.

M · 27 November 2024

Agent replied · 11 December 2024

Thank you, M K! We're thrilled to hear about your positive experience with our team, especially Antoine. Your recommendation means a lot to us. Best wishes , Lisa

5/5

Google

The team at Andrews - Sutton were absolutely brilliant. Very pleased I picked this agency over others. Had an offer within days of putting my house on the market, photos were great, sales process with Bruce and Antoine was very clear. Special thanks to Max Hands who went ‘above and beyond’ to help keep the process moving along. His proactive emails and calls gave me every confidence that all would come good! A superb team.

Greg · 26 October 2023

Agent replied · 25 November 2023

Hi Greg, what a way to start our day by reading this brilliant review. Fantastic to see the team at Andrews Sutton all pitching in and keeping you updated throughout the process from start to finish. We believe the key to any successful transaction is clear communication and it looks as if Max in particular was on hand to deliver that for you. Thanks again, Rhys.

5/5

Google

I recently bought my first flat through Andrews Estate Agents and had a great experience. As a first-time buyer with no idea what to expect, Antoine was incredibly helpful, guiding me through every step with patience and clarity. He also …

Jodie · 13 April 2025

Agent replied · 13 April 2026

Thank you, Jodie, for your wonderful feedback! We're thrilled to hear about your positive experience with Antoine and Bruce. Your recommendation means a lot to us, and we're delighted to have been part of your first home-buying journey. Looking forward to assisting you in the future! Best wishes, Jake

5/5

Google

How amazing was that Thanks Antoine for your great service

Edison · 13 February 2026

Agent replied · 13 April 2026

Thank you, Edison, for your wonderful feedback! We're thrilled to hear you had an amazing experience with Antoine. Your satisfaction is our priority. Looking forward to assisting you again at Andrews Sutton! Best wishes , Lisa

5/5

Google

Many thanks to Antoine Cefai and the team at Andrews Sutton for selling the house. Antoine arranged and found a buyer within days, gave us great advise and he and the team at Sutton was always available when you phoned and kept us informed all the time. Many thanks.

Ian · 4 December 2024

Agent replied · 11 December 2024

Thank you, Ian! We're thrilled to hear about your positive experience with Antoine and our team. Your kind words and appreciation mean a lot to us. Best wishes, Jake

5/5

Google

I recently had the pleasure of working with Max, and I can't recommend him highly enough! From the very beginning, communication was a breeze; Max was always available and responsive to our questions and concerns. His proactive approach …

Sandra · 13 April 2025

Agent replied · 13 April 2026

Hi Sandra, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Max. Your satisfaction is our priority, and we're grateful for your kind words. We look forward to assisting you again in the future! Best wishes, Jake

5/5

Google

We are in the process of buying our first home in UK and bruce from Andrews Sutton was helping us in the process. The team is highly professional, thorough , responsive, reliable and expert of the market . I see them providing right advise to both parties, buyer and sellers to be realist in expectations and ask, plus rightly guiding us in making the right decision rather than pushing for closing a sale.

Anurag · 1 May 2023

Agent replied · 30 July 2023

Thank you for your kind words Mr Singh, we will continue in assisting you with your property search. Best Wishes to you and your family.

5/5

Google

I had never had such a great experience with the Estate Agents. In our case, both party lawyers were useless till Andrews Sutton jumped to deal all of the parties. The deal could collapse 100 times if Katies from Andrews Sutton would not arrange the communication with all parties including from seller's lawyers, and my (lawyers). I am glad that the seller had chosen Andrews to sell their properties and that in the end, we exchanged the contacts successfully. I highly recommend working with them and I will always remember such a great experience with the whole team.  If I could I would give them 7 Stars to make the impossible possible. Katie is a superstar

Timur · 30 July 2022

Agent replied · 30 July 2023

Good afternoon Timur Ganiev, Thank you for the positive comments

5/5

Google

Andrews Sutton were absolutely brilliant in helping my elderly mother to sell her property in Sutton. Nothing was too much trouble for them. They helped her/us in every way possible. All members of the team, led by Bruce, were professional, efficient, friendly and extremely helpful - also giving us real peace of mind and confidence that mother could ask them for help, guidance and advice - and they would respond immediately. We couldn't have completed the sale without them. Andrews Sutton went over, above and beyond the call of duty. We cannot recommend them highly enough. We are so glad that we chose them. 5 stars +++

Dominique · 30 July 2022

Agent replied · 30 July 2023

Hi Dominique, thanks for your kind words, I know as a team we found it an absolute pleasure working with you and your mother. We send Carol our very best wishes in her new home

5/5

Google

Andrew’s acted for us when we had to sell the house after a bereavement and although we had one of the bumpiest house selling experiences of our lives (not that we buy or sell very often), they finally got us to completion with a better than expected price. We had numerous buyers drop out for one reason or another but Andrew’s did amazing work to get new offers in, literally within a day or two and they were great at chasing progress, keeping us updated and suggesting solutions. Thanks to Antoine and the team.PositiveResponsiveness, Professionalism

John · 22 June 2022

Agent replied · 21 June 2024

Good afternoon John Burridge, thanks for the review. We’re so pleased that we were able to find the right solution for your particular situation.

5/5

Google

I have very recently bought my house through Andrews and I highly recommend them. I dealt with Antoine from the beginning to the end and he made the whole process so much easier for me. Antoine was very professional, very friendly and always communicated with me regularly. He was there to push soliciters along too. I would definitely go with Andrews in the future - not just buying but selling with them too!PositiveResponsiveness, Quality, Professionalism, Value

Louise · 22 June 2022

Agent replied · 21 June 2024

Hi Louise, thanks for sharing your experience with us. thanks for the review. We’re so pleased to read that we helped make you feel at ease during your move.

5/5

Google

Antoine was very efficient and reassuring the whole way through the process. Thank you for making my first experience of buying a property so easy. Charlotte

Charlotte · 9 May 2025

Agent replied · 3 June 2025

Thank you Charlotte for your wonderful feedback! We're thrilled to hear that Antoine made your first property buying experience smooth and reassuring. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes , Lisa

4/5

Google

During my short time of knowing Khush I find her to be reliable, informative and always aim to meet her golds. Richard Videlingum

Richard · 1 August 2026

Agent replied · 22 August 2026

Thank you, Richard, for your kind words about Khush. We're thrilled to hear about your positive experience and appreciate your feedback. Your satisfaction is important to us, and we look forward to serving you again in the future. Best wishes , Lisa

5/5

Google

Thank you to all at Carshalton branch - especially Bruce and Mark - who were instrumental in helping organise and assist brokering for mortgage deals during our maisonette purchase earlier this year. During an extremely challenging time and uncertain personal circumstances both members worked closely and diligently to offer worthwhile savvy advice and seamlessly alongside colleagues at nearby branch selling our property to get us the best deal possible. Top notch professional and friendly service that I for one would recommend highly.PositiveResponsiveness, Quality, Professionalism

Jakub · 27 August 2021

Agent replied

Good afternoon Jakub K, thanks for leaving us 5 star feedback!

5/5

Google

From our initial enquiry right up to exchange, the team at Andrews have been excellent. They guided us through all the steps involved in selling our house and not only provided great service but Bruce, Roger and team have extensive knowledge about the local market and were a pleasure to deal with. Our house went on the market on Thursday, with 12 viewings on Saturday and 4 offers above the asking price - the house sold on Monday. I didn’t think selling a house was supposed to be this easy - no stress, fast sale and most importantly a happy wife :-)PositiveResponsiveness, Quality, Professionalism, Value

StephenBudd1 · 22 June 2021

Agent replied · 21 June 2024

Hi Mr & Mrs Budd, thank you for your kind review. It was a pleasure to have worked with you both and we are extremely pleased to have been involved in the sale of your beautiful home. Wishing you all the very best for the future !

5/5

Google

Antoine and the team at Andrews Estate Agent, Carshalton were absolutely fantastic in guiding me through the journey of buying my property! Antoine showed nothing but positivity and professionalism from the very beginning. I could not have had a better service and better experience - I am very pleased. Communication was always prompt and transparent, where no question was too small, making the process feel a lot less scary whilst aiding my understanding of all the professional jargon. Thank you!

Doneisha · 21 June 2021

Agent replied

Hi Doneisha, thanks for sharing your experience with us. thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.

5/5

Google

we just sold our flat through Andrews and we had Bruce and Jill progressing the sale. Both were very helpful but Bruce went the extra mile for us throughout as the branch manager as it was quite a lengthy process and complex process. We would recommend highly as customer service is top of their list and we were re-assured every step of the way. Thank you Andrews Sutton.

S · 30 July 2022

Agent replied · 30 July 2023

Hi S J, thanks for sharing your experience with us. we’re so glad to hear that you had a smooth experience from start to finish.

5/5

Google

A big thank you to Roger and Bruce. They always were professional and responded to all our queries in a timely manner. Thank you Roger for always taking the timeout to show us around the property everytime we put in a request to show builders around. Because of all your help we were able to start our building work the very next day after getting our keys. Highly recommend Andrews at Carshalton.PositiveResponsiveness, Value

Ely · 27 August 2021

Agent replied

Hi Ely , so pleased for you , we know that you will be very happy there. It was a pleasure to work with you and best wishes to you and your family for the future

5/5

Google

An absolute great estate agents. Antoine was super helpful and was really supportive throughout the buying process of my now property. Even when the solicitors weren’t pushing things forward, he was always there to help move things along. Really friendly, and I cannot express this enough, great team. Highly highly recommend!

Sharon · 26 September 2023

Agent replied · 25 November 2023

Hi Sharon thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails. , thanks for sharing your experience with us.

5/5

Google

Excellent service from Max & Antoine very professional &knowledgeable. Max was always available to answer any questions and was extremely helpful . I would sincerely recommend selling your property with Andrews estate agents

Karen · 24 August 2024

Agent replied · 26 August 2024

Thank you, Karen! We're thrilled to hear about your positive experience with Max and Antoine. Your recommendation means a lot to us!

5/5

Google

Andrew Estate Agent helped my wife and I to sell a house which needed a lot of refurbishing. Antoine was very good he was courteous, efficient and kept us up to date with the progress. Though there was a lot of refurbishing, he got us a very good price which we didn't expect to get. I would surely recommend them, Very good, Thank you Antoine and Andrews Estate Agents.

David · 30 July 2021

Agent replied · 30 July 2023

Good afternoon David Kinsey, thank you for taking your time to leave us a review. thanks for the review. We’re so pleased that we were able to find the right solution for your particular situation.

5/5

Google

Very pleased with the service we recieved with Andrews - Julia Rye was extremely helpful, kept us well-informed and updated. We couldn't have asked for better support with the purchase of our first home!

My · 27 July 2024

Agent replied · 26 August 2024

Fantastic to see Julia was so helpful and supportive to you. We know she will be so pleased to see your feedback and will be ready to help you again with all your mortgage needs when required. Thanks, Rhys

5/5

Google

As a first time buyers, it was great having Damien as an estate agent. He quickly clarified our doubts and gave us confidence about the process to follow next. Highly recommend Damien for his expertise and professionalism!!!

Isabella · 22 May 2024

Agent replied · 21 June 2024

Hi Isabella, thank you for your five star review, fantastic to see Damien has guided you through the process whilst helping you every step of the way. Thank you for the recommendation too and all the best, Laura.

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Questions about Andrews Estate Agents Carshalton

Has Andrews Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, Carshalton won Trusted Agent; Andrews Estate Agents, Romford won Platinum; Andrews Estate Agents, Tunbridge Wells won Gold; Andrews Estate Agents, North Cheam won Gold; Andrews Estate Agents, Reigate won Trusted Agent; Andrews Estate Agents, Longwell Green won Trusted Agent; Andrews Estate Agents, Worcester Park won Trusted Agent; Andrews Estate Agents, Yate won Trusted Agent.

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