Trusted Agent profile · Carshalton, Surrey
★★★★★
195 reviews across 1 platform
40 High Street, Carshalton, Surrey, SM5 3AH
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's office in Carshalton, Surrey, at 40 High Street, is rated 4.9 out of 5 across 195 reviews on 1 platform, including 195 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Andrews Estate Agents won in 2026.
The Trusted Agent 2026 results for Andrews Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Carshalton office, from every platform, shown as written. First names only.
5/5
GoogleWe recently purchased our home through Andrews. I found Antoine to be very responsive and a great help with keeping us apprised on the progress of our rather long chain. Very happy
Dear Anna, Thank you for your wonderful review! We're thrilled to hear about your positive experience with Antoine and our team. Your satisfaction is our priority, and we're delighted to have assisted you in your home purchase. Best regards, Andrews Carshalton Team
5/5
GoogleWell what a journey! Selling a house is stressful and Antoine made it so much easier and enjoyable. He has a fantastic sense of humour which helped make the whole process a little easier. Thank you
Hi Izzy, thank you for taking the time to leave us a review. Amazing to see that Antoine made what can be a stressful experience enjoyable for you. We know he will really appreciate seeing your kind feedback. Thanks again, Rhys.
5/5
GoogleAntoine is a safe pair of hands when selling your house. He’s knowledgeable, professional and also understands the human side of making one of life’s most important decisions. Would highly recommend him.
Hi Jessie, we know Antoine will be so pleased to see your kind feedback. Thanks again for sharing your experience with us. Rhys
5/5
GoogleMassive thanks to Roger & Bruce for their help during the purchasing of our new house, which we cannot wait to move into! They made the process easy and helped with questions we had during the process, couldn’t fault them. Even as buyers they kept us up to date even after the our offer had been accepted and were a pleasure to communicate with.PositiveResponsiveness, Quality, Professionalism
Hi Rajan Patel, thanks for sharing your experience with us. thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
5/5
GoogleAndrews staff all worked together to guide us through the whole process with great care. They answered our concerns and were always available to speak to. We felt treated like family. Thanks to Bruce for setting up the sale of our house so professionally. Special thanks to Roger for his tireless efforts to ensure that we finally exchanged contracts, and for always being cheerful and helpful.
Dear Mr & Mrs Croxford, thank you so much for the positive review, we wish you all the best for the future and know that you will be very happy in your new home.
5/5
GoogleAntoine was such a great help today showing us the property. He was very upfront about costings and gave us a thorough walk through of the property. He is an asset to Andrews.
Hi Josh, thank you for leaving us a review. Great to see that you had such a good experience when out viewing with Antoine, we know he will really appreciate seeing your feedback. Thanks again, Rhys
5/5
GoogleFive-star service from Antoine Cefai at Andrews Sutton. Professional, proactive, and very easy to work with. I’m very happy with the service provided and would definitely use them again.
Dear Ben, Thank you for your wonderful review! We're thrilled to hear about your positive experience with Antoine. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best regards, The Andrews Sutton Team
5/5
GoogleWe met with Bruce that showed us a property we were interested. He was very friendly and professional and a pleasure to deal with.
Hi Lucy, thank you for your wonderful review! We're thrilled to hear about your positive experience with Bruce. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need any further assistance, feel free to reach out. Best regards, Andrews Sutton.
5/5
GoogleAntoine was very polite and knowledgeable and took the lead for a very informative viewing. Very empathetic with the concerns of the buyer and gave good advice rather than a pressure to only sell.
Hi Aysha, thanks for the five star review, brilliant to see that Antoine was able to give you brilliant advice to help you make a full informed decision. Thanks again, Rhys
5/5
GoogleHappy with the smooth transaction and the professional services provided by the team. Special thanks to Max Hands from the Sutton branch who always responded promptly, communicated with the seller and the solicitors effectively and was helpful and reliable throughout the process.
Hi Jacqueline, we really appreciate you taking the time to leave us a reviews, especially such a positive one. We know Max works really hard for our customers and aims to keep everyone updated throughout any transaction, it sounds like he's delivered that for you. Brilliant to see it! Thanks for the five star review, Rhys
5/5
GoogleRecently used Andrews for the sale of our flat and cannot recommend them enough! Worked with Antoine who was professional, helpful and readily available to provide advice and guidance on the whole process. We are now happy in our new home and its down to all the hard work put in by Antoine and the team at Andrews. Thank youPositiveResponsiveness, Quality, Professionalism
Hi Helen , thanks for sharing your experience with us. We are so pleased to have been involved in your move and wish you all the happiness for the future !
5/5
GoogleWhen we were first looking to list our property we selected a few agencies to speak to. Andrews was chosen as we'd bought our home through them around 15 years ago. The person we met from Andrews was Max Hands. He impressed us right away. …
Thank you, A. Malcolm, for your wonderful feedback! We're thrilled to hear about your positive experience with Max and our Sutton team. Your recommendation means a lot to us, and we're delighted to have been part of your journey. Wishing you all the best! Best wishes , Lisa
5/5
GoogleIt is our first home in UK and to be honest from beginning till end the entire process was very smooth. I am really happy to say that Andrews property agent assisted us in all stages : be it offer acceptance, schedule 2nd viewing, …
Thank you, Tushar, for your wonderful feedback! We're thrilled to hear about your smooth experience with Antoine and Janine. Your recommendation means a lot to us. Congratulations on your new home! Best wishes , Lisa
5/5
GoogleI bought and sold with Andrews. Antoine was extremely helpfull and professional, but I felt he went the extra mile. Highly recommend using Andrews all the staff were very very good.
Hi Lesley, fantastic to see that we were able to help you with not only your sale but to help you find your new home too. Thanks for taking the time to leave us a review, we know Antoine and the team really appreciate it. Thanks again, Rhys.
5/5
GoogleBoth Daniel and Antoine were very professional and helpful with a property search, they both went the extra mile with their service and provided us alot of useful information.
Hi James, thank you for the five star review/ Brilliant to see that Daniel and Antoine were so helpful for you throughout your search and provided you with information to allow you to make an informed decision. Thanks, Rhys
5/5
GoogleAndrews Carshalton were amazing from start to finish. They were extremely professional. They treated you more like family than just another client. It was lovely knowing that if you had a problem no matter how big or small there was always someone at the end of the phone. Bruce, Roger and Antoine are a amazing team. You really can’t get anyone better.
Hi Lisa Cunningham, thanks for sharing your experience with us. thanks for the review. We’re so pleased to read that we helped make you feel at ease during your move.
5/5
GoogleI believe that Antoine was one of the main reasons the whole plan went as smoothly as it did. He was very helpful and efficient from start to finish ensuring things ran smoothly. He constantly updated and guided us throughout the process. We are first time buyers and would highly reccomend Andrews and specifically Antoine. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Hi Laura Blenman, thanks for sharing your experience with us. thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
5/5
GoogleWe bought our house through Andrews and they were by far the most helpful estate agents we came across throughout our buying/selling process. In particular Antoine, who we liased with, was always contactable and kept us in the loop and offered sound and honest advice. We would thoroughly recommend them to all our friends and family! Thank youPositiveResponsiveness, Professionalism
Hi Joe, thanks for the 5* review, glad to hear you found Antoine so helpful. Best of luck for the future !
5/5
GoogleBruce was great - produced a really detailed report of our property including local sold & on the market comparisons, lots of local info & turned anything we asked him round in double quick time. Nothing was a problem & Andrews certainly do their homework!
Hi Rose & Matt, thank you so much for the positive review. Wish you all the best with your plans. If I can assist in the future , let me know !
5/5
GoogleAndrews Sutton helped find and buy our first property. Sian and the team did an excellent job and supported us throughout the journey. Our agent was responsive and happy to help at every step of the way. We are happy to recommend this agency for anyone who is looking.PositiveResponsiveness, Quality, Professionalism
Hi Eleftherios Ioannidis, thanks for sharing your experience with us. thank you for our review. It’s great to read that we made your move a stress free experience allowing you to feel relaxed during your move.
5/5
GoogleMortgage wise, regular communication even on days off and went above and beyond to get us a better rate as it came in rather than sticking with the previous rate. Worth every penny. Sale wise, Antoine is a friendly and genuine estate agent, great honest communication and went on the entire journey with us to completion.PositiveResponsiveness, Professionalism, Value
Good afternoon Daniel thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails. . We are pleased to hear that you found our Mortgage services so valuable. Mark is truly an exceptional advisor!
5/5
GoogleExcellent service from Antoine and the team at Andrews, cannot recommend enough. Antoine especially made the sale of our property seamless from start to finish. Thank you for everything, it was a pleasure to work with you.
Hi Paul, thank you so much for leaving this review. We’re delighted that Antoine and the team were able to assist you so well throughout the sale of your property. Fantastic to see such positive feedback. Thanks, Rhys.
5/5
GoogleDamien is a very nice person, very helpful. Told me everything I needed to know about the property. Pleasure to deal with.
Hi Mariusz, brilliant to see you had such a great experience with Damien and he was able to share lots on insight with you about the property. Thanks, Rhys
5/5
GoogleI’ve recently bought a property through Andrews estate agent and I’ve had a fantastic experience. Thanks to Sian and Bruce for their very friendly and proactive service, which was absolutely brilliant and I would certainly recommend them and Andrews estate agent for sure. Thx
Hi Arun, thanks for your comments, we do hope to be of assistance again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, Carshalton won Trusted Agent; Andrews Estate Agents, Romford won Platinum; Andrews Estate Agents, Tunbridge Wells won Gold; Andrews Estate Agents, North Cheam won Gold; Andrews Estate Agents, Reigate won Trusted Agent; Andrews Estate Agents, Longwell Green won Trusted Agent; Andrews Estate Agents, Worcester Park won Trusted Agent; Andrews Estate Agents, Yate won Trusted Agent.
