Every review we hold for the Carshalton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would highly recommend Andrews Estate Agents Carshalton and especially Antoine Cefai. Moving house for me personally was a highly emotionally experience and something I had been putting off for some time. When a property for sale caught my eye, I rang to arrange a viewing without my current property being up for sale. Antoine was reassuring but realistic and set the ball rolling for me. Once my house was on the market I had viewings immediately and was kept informed by email about potential interest and offers. Antoine was always at the end of the phone and responded promptly to emails and other queries and worries. He just seemed to understand what I was looking for and did his best to help with that by arranging appropriate properties to view. He also recommended solicitors and surveyors, both of which I used and was satisfied with the services they provided. From the initial contact to Andrews at the end of May, I had sold, bought and moved into my new home within 4 months.
Shirley · 30 July 2020
★★★★★ 5/5
GoogleExcellent service with great professionalism and provided us the highest order of customer service. Many thanks to Antoine. He was the only one who knew what we wanted for our first home. We didn’t had luck with other estate agents until we met Antoine from Andrews Estate Agents. He had great local area knowledge and helped us with this daunting process of buying new home and made it very easy and possible for us.
Very proactive Estate agent and would definitely recommend to anyone who are looking to buy their home.
John · 30 July 2020
★★★★★ 5/5
GoogleWe bought our first house with Andrews and 14 years later they did the magic again... Great advice, very professional, their property evaluation was the closest to the price we achieved, all evidence based and without trying to convince us to unrealistic target. Our agent Antoine supported us all the way, his view on many aspects of our sale and purchase and endless queries were always answered with the quickest possible turnaround time. We managed to secure a buyer with one other family in the chain in 6 days. Mark from Andrews helped us with sorting out the mortgage, managing mortgage amendment and switching to different house once things got complicated.
Andrews also recommended great solicitor £995 +vat for sale and £995+vat for purchase and great service. The whole package worked really well for us.
We managed to buy a property in 11 days from acceptance of our offer to exchange without risk of breaking the chain. Base on our experience I highly recommend Andrews. Great local estate agent with great experience and real insight into the market. Buying and selling property can be very stressful but but can bring a massive change to your family.
Robert · 30 January 2023
Agent replied · 30 July 2023
Good afternoon Robert Oberman, thanks for taking the time to leave us feedback regarding your recent experience. thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
★★★★★ 5/5
GoogleAntoine is really kind and helpful. He introduces the property very well.
Michelle · 22 April 2024
Agent replied · 21 June 2024
Hi Michelle, thank you for the five star review. Fantastic to see that Antione and the team made such a good impression. Wishing you all the best with your property search, thanks again, Rhys
★★★★★ 5/5
GoogleVery professional service, those guys really know what they’re talking about! Bought and sold 4 properties with them now, wouldn’t even think of going anywhere else! Very supportive and friendly! Thank you Antoine, Bruce and Roger you are superstars!!PositiveQuality, Value
Steph · 27 August 2021
Agent replied
Hi Steph Mackay, thank you for your feedback. thanks for your review. I’m happy to hear that we provided a great experience for your move in Carshalton.
★★★★★ 5/5
GoogleI just wanted to thank Andrew’s for everything they have done especially Antoine. I have been so nervous with moving into my first property and him and the team has been with me every step of the way. Thank you all again
Therese · 26 March 2021
Agent replied
Hi Therese Woollard, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
★★★★★ 5/5
GoogleAmazing service, Antonie from Andrew’s sold us our house 3 years ago and sold it for us again this year, amazing work ethic, got us the price we wanted and worked really hard to sort things out when there was a problem! He’s was the glue that held the sale together! Ever so grateful and pleased and will definitely be our estate agent in the future as he goes above and beyond for his clients!
Natasha · 1 March 2023
Agent replied · 30 July 2023
Hi Natasha, thank you for the 5 star review. Antoine is definitely the man! We're grateful that you came back to us and look forward to the next time. All the best for the future
★★★★★ 5/5
GoogleMassive thank you to Antoine, Bruce and Roger! They made moving into our first home so easy. Customer service was amazing and I really appreciate the hard work they put in to get us sorted. Thank you so much!
Olivia · 18 May 2021
Agent replied · 30 July 2023
Hi Olivia Catherall, thanks for sharing your experience with us. thank you for our review. It’s great to read that we made your move a stress free experience allowing you to feel relaxed during your move.
★★★★★ 5/5
GoogleAntoine is really good to present property
Ogura · 22 May 2024
Agent replied · 21 June 2024
Hi Ogura, thanks for the five star review. Brilliant to see that Antoine has been a great help so far. Thanks again, Rhys
★★★★★ 5/5
GoogleSian got us two viewings and an offer in just one day of our 2 bedroom flat being on the market. Once the lengthily process of the sale begun, we were assigned Jill Nicholson as the customer service agent who liaised between us and our buyer. She was superb throughout, always responsive, very helpful and dealt with all the issues that arose excellently keeping both us and our buyer informed throughout to help lead us to the successful completion.
Daniel · 30 July 2022
Agent replied · 30 July 2023
Good afternoon Daniel Griffiths, thank you for our review. It’s great to read that we made your move a stress free experience allowing you to feel relaxed during your move.
★★★★★ 5/5
GoogleAntoine and the team were excellent from start to finish. He quickly had answers to any questions and kept the communication between solicitors and our buyers moving.
We were particularly impressed that whenever we called with a question he would have the information at hand, understood all aspects of our case and on many occasions had already chased things before we had, it is very re-assuring to have someone like Antoine acting on your behalf giving good advice and keeping things moving.
Would 100% recommend
Neil · 1 August 2014
★★★★★ 5/5
GoogleVery cohesive and reliable team. Particularly Bruce who has such calm and reassuring demeanour. He made sure our needs were met from day 1 till completion of our house sale.
Raging · 30 July 2022
Agent replied · 30 July 2023
Hi Raging Ox, thanks for sharing your experience with us. thanks for giving us a 5 star review!
★★★★★ 5/5
GoogleAntoine atAndrews Estate Agent, Sutton has been absolutely fantastic in guiding me through our purchase. Their broker Mukul is also truly amazing. Thank you both for your guidance and support.
K · 30 July 2022
Agent replied · 30 July 2023
Hi K Steer, thanks for sharing your experience with us. We're so glad that we can help.
★★★★★ 5/5
GoogleWhen I went into the office Antoine and Bruce were excellent very friendly, helpful and professional thank you for your advice.
Rhona · 31 May 2023
Agent replied · 30 July 2023
Good afternoon Rhona Eyada, Thanks for the 5 stars !
★★★★★ 5/5
GoogleBrilliant and out of this world the man is a superstar
Graham · 1 November 2025
Agent replied · 31 December 2025
Thank you, Graham, for your fantastic review! We're thrilled to hear you had an out-of-this-world experience with us. Your kind words inspire us to continue delivering exceptional service. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleGood and knowledgeable staff who kept you abreast of the issues and ensured smooth progress. Thanks to everyone, particularly Antoine.
Faisal · 1 April 2023
Agent replied · 30 July 2023
Hi faisal khan, thanks for sharing your experience with us. Great to know that all went smoothly. We enjoyed working with you and hope you and the family will be very happy in your new home.
★★★★★ 5/5
GoogleVery helpful agents for my family to get their house. Excellent service.
Wing · 12 October 2025
Agent replied · 12 October 2026
Thank you for your wonderful review! We're thrilled to hear our agents were helpful in finding your family's home. Your feedback means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
GoogleWe chose Andrews to sell our property during the stamp duty holiday period, and they did not disappoint. They very quickly found us a buyer, and helped us immensely during the entire process, pushing the solicitors when the latter were being slow or uncommunicative. Andrews were always extremely easy to get a hold of by phone, responded promptly to emails, and were open and honest throughout the process.
When it looked like we were going to miss the stamp duty holiday for our purchase, and have the whole chain collapse, the efforts of Antoine, Roger and Bruce ensured that everything got through in time and that I didn't go mad with anxiety!PositiveResponsiveness, Quality, Professionalism, Value
Sam · 27 August 2021
Agent replied
Hi Sam , thanks for sharing your experience with us. Wow it was close! We are extremely happy that everything came together for you.
★★★★★ 5/5
GoogleI bought my property through Andrews and had a smooth and easy process thanks to The team and especially Antoine. I would definitely use Andrews again in the future. Thank you all.
Rj · 30 June 2021
Agent replied
Hi Richard, thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you.
★★★★★ 5/5
GoogleThis was a small development project that has been in process for a while, and having got Andrews involved with the successful sale of a garage in Carshalton it was a 'no brainer' to go back to the same person to help with a potential value for this new project.
The valuation and advice given was spot on, and while the project was delayed by more than a year (due to both construction issues and Covid) support and contact was maintained throughout.
It was not a typical property, and not an easy sell, but the Andrews representative I dealt with throughout was right there through it all looking after our best interests.
Dave · 7 April 2021
Agent replied
Good afternoon Dave Gibbons, we’re so glad to hear that you had a smooth experience from start to finish.
★★★★★ 5/5
GoogleHaving used Andrews and receiving excellent service for the purchase and subsequent sale of our house a few years ago, we had no hesitation to instruct them in relation to the sale of a property through probate.Sian handled the process from start to finish, she was professional, friendly with great communication throughout. The house sold on first viewing with everything going through to completion relatively smoothly. Highly recommended 🙂PositiveResponsiveness, Quality, Professionalism, Value
Dawn · 22 June 2022
Agent replied · 21 June 2024
Hi Dawn Owen, thanks for sharing your experience with us. We are so pleased that you returned to Andrews and we hope to help again in the future !
★★★★★ 5/5
GoogleBruce and the team were tremendously helpful when we had problems with conveyancing and they got everything sorted for us. Exactly what you need them to do.PositiveQuality, Professionalism
Dave · 27 August 2021
Agent replied
Good afternoon Mr Hall, thanks for leaving us a review! We’re glad to hear that we were able to help you out with the whole moving process.
★★★★★ 5/5
GoogleThank you Antoine for helping us to sell our house. Fast sell in only 3 months
Izabela1975 · 30 January 2023
Agent replied · 30 July 2023
Hi Izabela1975 Iwanowska, we’re so glad to hear that you had a smooth experience from start to finish.
★★★★★ 5/5
GoogleJust want to say a massive thank you to Antoine, he was amazing! He made the whole experience less stressful, we love our new house! Would fully recommend Andrews. Thanks again!
Anna · 30 September 2020
Agent replied
Good afternoon Anna Grindey, thanks for taking the time to leave us feedback regarding your recent experience. thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
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