Trusted Agent profile

Andrews Balham reviews

4.9

★★★★★ Excellent

2,126 reviews across 2 platforms

2-3 Balham Station Road, Balham, SW12 9SG, Wandsworth, SW12 9SG

Andrews's Wandsworth office at 2-3 Balham Station Road is rated 4.9 out of 5 across 2,126 reviews on two platforms, including 252 Google reviews rated 4.8.

Google logo

4.8 / 5

252

Reviews on Google

This office

Trustpilot logo

1,874

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

4/5

Google

I had a really positive experience working with Miss Duaa Khan throughout the entire letting process. From start to finish, she was professional, responsive, and incredibly helpful. As someone who is visually impaired, it was especially important for me to work with someone patient, clear, and supportive, and Miss Duaa Khan truly exceeded my expectations. She took the time to explain everything thoroughly, ensured I felt confident at every stage, and made the whole process feel smooth and stress-free. Her attention to detail and commitment to excellent service did not go unnoticed. I would highly recommend Miss Duaa Khan at the Balham office to anyone looking for a reliable and dedicated letting agent. Thank you again for your outstanding support in helping me secure my new flat.

FABIO · 12 April 2026

Agent replied · 16 April 2026

Dear Fabio Sutera, Thank you for your wonderful feedback. We're thrilled to hear about your positive experience with Miss Duaa Khan. Your kind words and recommendation mean a lot to us. We look forward to assisting you again in the future. Best regards, Andrews Balham Team

5/5

Google

I had a very positive experience with Andrews Property. I rented a house through them, and our agent Dua guided us throughout the entire process. Dua is a very kind, understanding, and professional lady. She listened to all our concerns, explained everything clearly, and supported us at every step. Her communication was excellent, and she made the whole renting process smooth and stress-free. We truly appreciate her honesty, guidance, and the help she provided. Thank you Dua you really made this experience great for us💙

Maria · 21 November 2025

Agent replied · 22 November 2025

Dear Maria, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Duaa and our team. Your kind words motivate us to continue providing excellent service. If you need any further assistance, please feel free to reach out. Best regards, Andrews Balham Team

5/5

Trustpilot

Andrews has been amazing with my…

Andrews has been amazing with my managed letting. From my first meeting with Hayley to getting the tenant in, I have not had to worry about anything. As a new landlord, I needed all the help i could get and Hayley/Gracie took me on a hassle free journey covering maintenance, EICR, tenant vetting etc. Really pleased, Thank you Hayley and Gracie, you saved me so much effort and I could relax knowing I am in safe hands.

Customer · 17 December 2025

Agent replied · 23 October 2024

Thank you for your wonderful feedback! We're thrilled to hear that Hayley and Gracie made your experience hassle-free. Your satisfaction is our priority, and we're glad you felt in safe hands. Best wishes , Lisa

5/5

Trustpilot

We had a brilliant experience with…

We had a brilliant experience with Andrews (Bear Flat). From our first meeting with Emily I knew we were in safe hands, she clearly had a great understanding of the market & set realistic expectations whilst also aiming to get the best price & more importantly the best buyer for our property. She was enthusiastic & always on the end of the phone should we have any queries or questions. The rest of the team matched her enthusiasm & patience. Special shout out to Sophia & Keith too. We sold our property within a week & also had an offer accepted on our dream property. The process took less than 3 months from start to finish & was smooth at every stage thanks to great communication from our Andrews with everyone in the chain. I wouldn’t hesitate to recommend Andrews (Bear Flat) again. Many thanks!

Vicki · 18 November 2025

Agent replied · 23 October 2024

Hi Vicki, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Emily, Sophia, Keith, and the team at Andrews Bath Bear Flat . Your satisfaction is our priority, and we're delighted to have helped you find your dream property. We appreciate your recommendation! Best wishes , Lisa

5/5

Trustpilot

Ella Didcott has been extremely helpful…

Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊

Grace · 27 August 2026

Agent replied · 22 September 2026

Dear Grace , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you and your friends so well. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa

5/5

Trustpilot

The overall experience was amazing

The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.

Hazel · 11 September 2026

Agent replied · 22 September 2026

Dear Hazel, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best regards, Andrews Head Office

5/5

Google

We recently worked with Junior Zziwa, Nigel Staple and Andrew Palmer on selling our property. Nigel valued our property and we really appreciated the no-fluff approach he gave, with a realistic, data-driven valuation, and a clear marketing plan. He gave us full confidence in the ability of Andrews to sell our property. Junior was our point of contact, where he excelled at consistent, timely updates and keeping us abreast of progress with our buyer. We were able to find a buyer in 2-3 weeks, with completion set after 15 weeks. We're very happy with the work the team put in, and highly recommend their services.

Anthony · 5 October 2025

Agent replied · 8 October 2025

Thank you, Anthony, for your wonderful feedback! We're thrilled to hear about your positive experience with Junior, Nigel, and Andrew. Your satisfaction and recommendation mean a lot to us. If you need any further assistance, feel free to reach out. Best wishes in your new chapter , Lisa

5/5

Trustpilot

Smooth process.

Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.

Jj · 14 September 2026

Agent replied · 22 September 2026

Hi Jj, Thank you for your wonderful feedback! We're thrilled to hear that Lily made your rental experience smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa

4/5

Trustpilot

Professional & Helpful

Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.

G · 18 September 2026

Agent replied · 22 September 2026

Thank you for your kind words and feedback. We're thrilled to hear that Ben provided you with a positive experience. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future. Best regards, Andrews Head Office

5/5

Google

Last Friday, I had the pleasure of viewing a property with Ms. Duaa Khan , and I must say it was one of the best experiences I’ve had in the sector. She was extremely professional, punctual, and proactive in arranging the viewing, and her communication was outstanding, by far the best I’ve ever encountered with an estate agent. As this was my first time renting, I was a bit uncertain about the process, but Ms. Khan made me feel very comfortable and supported. She truly understood my needs and guided me with patience and care, which I greatly appreciated given my situation. I also valued how she balanced my needs with those of the landlord, ensuring that both sides could feel secure and confident moving forward. It gave me reassurance that I would be the right person to look after the property, while also respecting the landlord’s trust. Overall, I am very grateful for her help and professionalism, and I sincerely hope everything leads to a positive result. Thank you, Ms. Khan, and I wish you and your agency continued success in the future.

Pepa · 1 September 2025

Agent replied · 8 September 2025

Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with Duaa.

5/5

Trustpilot

Can’t thank Jenna and Sammi enough!

I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.

Kaitlyn · 22 May 2026

Agent replied · 25 May 2026

Dear Kaitlyn, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jenna and Sammi. Your recommendation means a lot to us, and we're glad they made the process stress-free for you. We appreciate your support! Best regards, Andrews Head Office

5/5

Trustpilot

Our consultant Ella was fantastic

Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!

Izzy · 26 August 2026

Agent replied · 22 September 2026

Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

Absolutely brilliant

Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.

J · 11 May 2026

Agent replied · 25 May 2026

Thank you, J D, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your kind words and look forward to continuing to serve you. Best wishes , Lisa

5/5

Trustpilot

I am happy to express my feelings

I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.

Honeymol · 6 May 2026

Agent replied · 25 May 2026

Dear Honeymol , thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Robinson and our services. Your satisfaction is our priority, and we look forward to continuing to serve you. Best wishes , Lisa

5/5

Google

I recently viewed a property in Balham with Nicole, and she was absolutely fantastic. Incredibly knowledgeable about the property and the local area, she was also extremely patient, allowing us plenty of time to look around and ask questions. Thanks to her support, I submitted an offer which was accepted. I'm truly grateful for the excellent service and would highly recommend Andrews (especially Nicole) to anyone looking for a property!

Kitty · 1 October 2025

Agent replied · 8 October 2025

Thank you, Kitty, for your wonderful feedback! We're thrilled to hear about your positive experience with Nicole and that your offer was accepted. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Congratulations on your new property!

5/5

Trustpilot

Exceptional Support Throughout Our Move

We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.

Mina · 15 May 2026

Agent replied · 25 May 2026

Dear Mina Assad Ibrahim, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa

5/5

Trustpilot

Sarah was most helpful in serving the…

Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah

Andrew · 11 May 2026

Agent replied · 25 May 2026

Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa

5/5

Google

I was super impressed with the lettings team for this company. Shoutout to Mariana, when I enquired about veiwing a property she took the time to ask me all the relevant details and communication was excellent. Very friendly and would look to use in the future!

Tayla · 15 April 2026

Agent replied · 16 April 2026

Hi Tayla, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Mariana and our lettings team. Your kind words motivate us to continue providing excellent service. We look forward to assisting you again in the future! Best wishes , Lisa

5/5

Google

Hi there,actually I want to appreciate and give my feedback to one of your agents Dua khan that she is amazing person and very dedicated towards her work and clients🥰she understood my concerns very well and still trying to find something for me🫶Thanks Dua and bless you🤲 …

FALAK · 16 February 2026

Agent replied · 16 April 2026

Hi Falak, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Dua Khan. She is indeed dedicated, and your appreciation means a lot. We'll ensure she receives your kind words. Thanks for choosing Andrews Balham!

5/5

Trustpilot

Such a lovely team

Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around

Wardat · 17 August 2026

Agent replied · 22 September 2026

Dear Wardat , Thank you for your wonderful review! We're thrilled to hear that Molly, Isabelle, and Rebekah made your property search a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa

5/5

Trustpilot

Very positive experience seeing…

Very positive experience seeing properties with Andrews. Lois was wonderful in helping to view the property and answering questions.

Hamza · 19 August 2026

Agent replied · 22 September 2026

Thank you, Hamza, for your wonderful review! We're thrilled to hear you had a positive experience with Lois and our team. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

I viewed with Andrews in February with Duaa Khan, who kindly showed me around the property and gave me practical information which helped make my decision, and then helped me secure the apartment. Many thanks to Duaa and the team

Ali · 19 March 2026

Agent replied · 16 April 2026

Dear Ali Abbas, Thank you for your wonderful review! We're thrilled to hear that Duaa and the team provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words. Enjoy your new apartment! Best wishes , Lisa

5/5

Trustpilot

Ben was welcoming and friendly and gave…

Ben was welcoming and friendly and gave the tour of the place with a great energy. Great experience!

Shivangi · 19 August 2026

Agent replied · 22 September 2026

Hi Shivangi, Thank you for your wonderful feedback! We're thrilled to hear that Ben made your experience enjoyable with his welcoming and energetic tour. We appreciate your kind words and look forward to seeing you again in the future. Best wishes , Lisa

5/5

Trustpilot

Letting

Ella has been really helpful throughout the entire experience - great communication and helpful advice, regular updates and support.

Becca · 8 August 2026

Agent replied · 22 September 2026

Hi Becca, thank you for your wonderful feedback! We're thrilled to hear that Ella provided excellent support and communication. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviews

Questions about Andrews Balham

How many reviews does Andrews Balham have?

Andrews's Wandsworth office has 2,126 reviews across two platforms: 252 on Google, 1,874 on Trustpilot (across the whole business).

What is Andrews Balham's rating?

Andrews Balham is rated 4.9 out of 5 across all 2,126 reviews, and 4.8 out of 5 on Google from 252 reviews.

Where is Andrews's Wandsworth office?

Andrews Balham, 2-3 Balham Station Road, Balham, SW12 9SG, Wandsworth, SW12 9SG.

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