Trusted Agent profile · Merton

Andrews Mitcham reviews in Merton

4.9

★★★★★ Excellent

2,046 reviews across 2 platforms

5-7 Upper Green East, Mitcham, London, CR4 2PE, Merton, CR4 2PE

Andrews's office in Merton, at 5-7 Upper Green East, is rated 4.9 out of 5 across 2,046 reviews on two platforms, including 115 Google reviews rated 4.8.

Google logo

4.8 / 5

115

Reviews on Google

This office

Trustpilot logo

1,931

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Merton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional service

Daryn Mukoyi made what could have been a daunting period of searching for a home feel like a dream come true. He was incredibly patient, empathetic, and professional throughout the entire process. He took the time to understand my needs and ensured that the accommodation I found matched what I was looking for. I am truly grateful for his support and would highly recommend Daryn at Andrews Property to anyone looking for a smooth and stress-free moving experience.

Naa · 21 June 2026

Agent replied · 24 June 2026

Thank you, for your wonderful feedback! We're thrilled to hear that Daryn made your home search a dream experience. Your recommendation means a lot to us. We look forward to assisting you again in the future!

5/5

Google

Buying my first property was a huge milestone, and I’m really grateful for the support I received throughout the process from Cathi at Andrews. She was professional, proactive, and kept me updated every step of the way. Communication was always clear and timely, which made everything feel much less stressful. I appreciate her honest advice and genuine approach. She also did a great job coordinating with the seller’s side and keeping things moving smoothly. I’d highly recommend her to anyone looking for a reliable and supportive agent. Thank so much Cathi!

Ahmed · 3 April 2026

Agent replied · 17 April 2026

Thank you, Ahmed, for your wonderful feedback! We're thrilled to hear about your positive experience with Cathi. Your recommendation means a lot to us. Congratulations on your new property! Best wishes , Lisa

5/5

Trustpilot

Monika has has been helpful and polite…

Monika has has been helpful and polite to me ever since I made a complain regarding about the bathroom. She keeps on updating me, and above all Tom is very fantastic handyman. I wish you will send him over anytime I've issues in the property.

Robert · 22 September 2026

Agent replied · 24 September 2026

Hi Robert, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and Tom. Your satisfaction is our priority, and we're always here to assist you. Best wishes , Lisa

5/5

Trustpilot

A Nice Experience with Andrews Group

It was a very smooth experience. Rebekah Wright at the Dowend branch made the experience quite nice. She was kind and took her time in explaining things to me. Also during my viewing it didn’t feel like a transactional meeting but rather someone who wanted to provide me the best apartment possible. Thank you Rebekah😊

Tejumoluwa · 18 June 2026

Agent replied · 24 June 2026

Dear Tejumoluwa, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah at our Dowend branch. Your satisfaction is our priority, and we're glad she made your apartment search enjoyable. We appreciate your kind words! Best wishes , Lisa

5/5

Google

If you get Cathi as your agent for buying, you are in luck! She's been absolutely brilliant. Showing us houses with all of our requirements, not wasting our time on ones that wouldn't work for us. Cathi gets stuff done, and goes beyond expectations, allowing us to have proper time to view and have repeat viewings. We've found our next family home and she continues to make every effort for us in the process. Her communication is top notch. Thanks Cathi!

Rosie · 23 November 2025

Agent replied · 23 December 2025

Thank you, Rosie, for your wonderful feedback! We're thrilled to hear about your positive experience with Cathi. It's great to know she exceeded your expectations and helped you find your next family home. We appreciate your kind words and look forward to assisting you in the future. Best wishes , Lisa

5/5

Trustpilot

Ella Didcott has been extremely helpful…

Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊

Grace · 27 August 2026

Agent replied · 24 September 2026

Dear Grace , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you and your friends so well. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa

5/5

Trustpilot

The overall experience was amazing

The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.

Hazel · 11 September 2026

Agent replied · 24 September 2026

Dear Hazel, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best regards, Andrews Head Office

5/5

Trustpilot

Lorna Piggott⭐️⭐️⭐️⭐️⭐️

Lorna Piggott is an exceptional letting agent who goes above and beyond at every stage of the process. From the very first viewing, she made everything feel easy, professional, and stress-free. She was brilliant at explaining everything clearly, making you feel confident and well-informed every step of the way. Lorna’s friendly, approachable nature made it clear that she genuinely cares about getting the best outcome for her clients.

Emma · 15 January 2026

Agent replied · 23 January 2026

Dear Emma, Thank you for your wonderful review of Lorna. We're thrilled to hear about your positive experience and appreciate your kind words. Lorna's dedication and professionalism truly shine, and your feedback means a lot to us. We look forward to serving you again in the future! Best regards, Andrews Head Office

5/5

Trustpilot

Smooth process.

Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.

Jj · 14 September 2026

Agent replied · 24 September 2026

Hi Jj, Thank you for your wonderful feedback! We're thrilled to hear that Lily made your rental experience smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa

4/5

Trustpilot

Professional & Helpful

Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.

G · 18 September 2026

Agent replied · 24 September 2026

Thank you for your kind words and feedback. We're thrilled to hear that Ben provided you with a positive experience. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future. Best regards, Andrews Head Office

5/5

Trustpilot

Joseph is a total asset to Andrews

Joseph is a total asset to Andrews. He has gone above and beyond for us with our HMO property. Every time I speak to him, I feel calm and that everything is being taken care of. He is incredibly professional and patient with us and his communication is outstanding.

Lucy · 2 June 2026

Agent replied · 24 June 2026

Thank you, Lucy, for your wonderful feedback! We're thrilled to hear about your positive experience with Joseph. He truly is an asset to our team. We appreciate your kind words and look forward to continuing to serve you.

5/5

Trustpilot

Satisfied Landlords

We are happy with the way in which Andrews are managing the property we let out. We are especially happy with the way in which Gurmit Kaur is so good at keeping us up to date with any developments. Since she took over everything has gone smoothly.

Jenny · 31 May 2026

Agent replied · 24 June 2026

Hi Jenny, Thank you for your wonderful feedback! We're thrilled to hear you're happy with our service and Gurmit's efforts. Your satisfaction is our priority, and we're glad everything is running smoothly. We appreciate your support! Best regards, Andrews Head Office

5/5

Trustpilot

Can’t thank Jenna and Sammi enough!

I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.

Kaitlyn · 22 May 2026

Agent replied · 28 May 2026

Dear Kaitlyn, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jenna and Sammi. Your recommendation means a lot to us, and we're glad they made the process stress-free for you. We appreciate your support! Best regards, Andrews Head Office

5/5

Trustpilot

Our consultant Ella was fantastic

Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!

Izzy · 26 August 2026

Agent replied · 24 September 2026

Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

Absolutely brilliant

Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.

J · 11 May 2026

Agent replied · 28 May 2026

Thank you, J D, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your kind words and look forward to continuing to serve you. Best wishes , Lisa

5/5

Trustpilot

I am happy to express my feelings

I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.

Honeymol · 6 May 2026

Agent replied · 28 May 2026

Dear Honeymol , thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Robinson and our services. Your satisfaction is our priority, and we look forward to continuing to serve you. Best wishes , Lisa

5/5

Trustpilot

Andrews property group have been incredible

Andrews property group have been very professional throughout my rental process. In particular Lorna who has been very responsive to all of my queries and made the process incredibly easy. Thank you all, I am very happy with my new home.

CAD · 11 June 2026

Agent replied · 24 June 2026

Thank you, for your wonderful feedback! We're thrilled to hear about your positive experience with Lorna and our team. Enjoy your new home! Best wishes , Lisa

5/5

Trustpilot

Exceptional Support Throughout Our Move

We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.

Mina · 15 May 2026

Agent replied · 28 May 2026

Dear Mina Assad Ibrahim, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa

5/5

Trustpilot

Sarah was most helpful in serving the…

Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah

Andrew · 11 May 2026

Agent replied · 28 May 2026

Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa

5/5

Trustpilot

Rebekah is a great letting agent

Rebekah is a great letting agent. Such a smooth process and found our dream flat. She explained everything so well, from the referencing checks, to the flat itself. One of the best in the game!

Grant · 18 June 2026

Agent replied · 24 June 2026

Dear Grant , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah. Your satisfaction is our priority, and we're glad she could assist in finding your dream flat. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa

5/5

Google

My fiancé and I just bought a house through Andrews Mitcham. Marcus and Saf were great to work with and helped us with all issues along the way. Even if they were busy, all their colleagues were always willing and happy to help! We went with their lawyers and mortgage advisor. The lawyers were not great at communicating however Marcus dealt with all problems promptly and helped speed up the process. Ella, the mortgage advisor, is amazing! She is really patient and helpful. She took the time to explain everything to us as first time buyers and guided us through out the process. Overall, we are extremely happy with the service we were provided and wouldn’t hesitate to recommend Andrews Mitcham!

Akalya · 17 April 2025

Agent replied · 23 October 2024

Hi Akalya, firstly congratulations on having your offer accepted, secondly, thank you for five star review. Brilliant to see that Marcus, Saf and Ella have all been on hand to help you out to keep the house buying process smooth and as stress-free as possible for you. Thanks again, Rhys

5/5

Google

5 Stars - A Smooth and Excellent Experience! I recently bought a house through Saf, and I have to say, the entire experience was far more enjoyable than I anticipated. From start to finish, the process was seamless. Saf and the Mitcham team (Talia, Mia and Marcus) were incredibly knowledgeable, patient, and truly listened to my needs. They all guided me through every step, from finding the perfect property to handling all the paperwork with ease. Highly recommend Mortgage and Protection Advisor - Ella Light, and I couldn’t be more impressed with the level of service and professionalism I received. From the very beginning, Ella took the time to explain all my options and worked tirelessly to find the best mortgage deal for my needs. The entire process was smooth, transparent, and stress-free. Ella was always available to answer my questions, and they kept me updated every step of the way. I felt supported and well-informed throughout the entire journey.

Ricardo · 4 April 2025

Agent replied · 10 June 2025

Thank you, Ricardo for your wonderful review! We're thrilled to hear about your positive experience with Saf, Talia, Mia, Marcus, and Ella. Your satisfaction is our priority, and we're delighted to have made your home-buying journey smooth and enjoyable. We appreciate your recommendation! Best wishes , Lisa

5/5

Trustpilot

Such a lovely team

Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around

Wardat · 17 August 2026

Agent replied · 24 September 2026

Dear Wardat , Thank you for your wonderful review! We're thrilled to hear that Molly, Isabelle, and Rebekah made your property search a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa

5/5

Trustpilot

Really great experience from start to…

Really great experience from start to finish. Lorna was so helpful and understanding through the whole process, a pleasure to deal with and I can't recommend the service she provided enough.

Lorraine · 15 June 2026

Agent replied · 28 October 2024

Hi Lorraine, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Lorna. Your recommendation means a lot to us. We look forward to assisting you again in the future. Best wishes , Lisa

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviews

Questions about Andrews Mitcham

How many reviews does Andrews Mitcham have?

Andrews's Merton office has 2,046 reviews across two platforms: 115 on Google, 1,931 on Trustpilot (across the whole business).

What is Andrews Mitcham's rating?

Andrews Mitcham is rated 4.9 out of 5 across all 2,046 reviews, and 4.8 out of 5 on Google from 115 reviews.

Where is Andrews's Merton office?

Andrews Mitcham, 5-7 Upper Green East, Mitcham, London, CR4 2PE, Merton, CR4 2PE.

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