Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe have properties in four different…
We have properties in four different locations in the UK and are very experienced in working Property Managers. We have been with Andrews for nearly 20 years and the experience has been excellent. In particular, Liz Taylor, has given us outstanding and personal service. And our property has always been rented out in good time and at a competitive price. Thank you to Julie, Liz and the team at Andrews in Oxford.
Bryan · 21 August 2026
Agent replied · 23 September 2026
Hi Bryan, thank you so much for your kind review and for choosing Andrews (wow - nearly 20 years!). It’s wonderful to hear that you’ve had such a positive experience with us over the years. Liz, Julie and the team will be delighted to read your lovely feedback!
★★★★★ 5/5
GoogleI came into the office recently to find out some information and ask a few questions about properties, and I was lucky enough to be helped by Grace. From the start, she was friendly, approachable, and really took the time to understand my situation.
Grace made the whole mortgage process feel a lot less overwhelming. She explained everything clearly, answered all my questions, and made sure I felt confident at every step. Nothing ever felt rushed, and I genuinely felt like she had my best interests in mind.
Thanks to her help, I was able to move forward with getting my mortgage, and I couldn’t be more grateful. I’d highly recommend Grace to anyone looking for honest, professional, and supportive advice.
Joe · 17 March 2026
Agent replied · 17 April 2026
Thank you, Joe, for your wonderful feedback! We're thrilled to hear about your positive experience with Grace. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotMonika has has been helpful and polite…
Monika has has been helpful and polite to me ever since I made a complain regarding about the bathroom. She keeps on updating me, and above all Tom is very fantastic handyman. I wish you will send him over anytime I've issues in the property.
Robert · 22 September 2026
Agent replied · 23 September 2026
Hi Robert, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and Tom. Your satisfaction is our priority, and we're always here to assist you. Best wishes , Lisa
★★★★★ 5/5
GoogleWe had an excellent experience using Andrews. They already had someone on their books who was looking for a property like ours, so in a very slow market our house sold very quickly. Becca was incredibly proactive in ensuring everything went smoothly. Her response times to any queries were extremely fast, and she was excellent at keeping everyone informed of progress. I would happily recommend them. If we were to use Andrews again, however, I would source my own Solicitor and not use the one Andrews suggested.
Lynzi · 10 December 2025
Agent replied · 9 January 2026
Thank you, Lynzi, for your wonderful feedback! We're thrilled to hear about your positive experience with Becca and our team. We appreciate your suggestion regarding solicitors and will consider it for future improvements. We look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotAndrews has been amazing with my…
Andrews has been amazing with my managed letting. From my first meeting with Hayley to getting the tenant in, I have not had to worry about anything. As a new landlord, I needed all the help i could get and Hayley/Gracie took me on a hassle free journey covering maintenance, EICR, tenant vetting etc. Really pleased, Thank you Hayley and Gracie, you saved me so much effort and I could relax knowing I am in safe hands.
Customer · 17 December 2025
Agent replied · 22 December 2025
Thank you for your wonderful feedback! We're thrilled to hear that Hayley and Gracie made your experience hassle-free. Your satisfaction is our priority, and we're glad you felt in safe hands. Best wishes , Lisa
★★★★★ 5/5
GoogleSarah and I are delighted to say that Andrews as an agency were excellent in facilitating the sale of our house on Cedar Road, Oxford. What makes them exceptional is their ethos and work ethic. Their team is great, not least Rebecca who managed the process with support from Grace from the start to now. Becca is professionally highly qualified for the job (our perception) and really understand the market and it's intricacies; she also treats clients with utmost respect and care. She often goes beyond her official mandate to help clients as friends and real people. We are not sure if we would have really come to the stage of exchange and near completion without her. We recommend Andrews to anyone unconditionally because there is something special about this agency and those that work there. Thank you Becca and Grace.
David · 4 November 2025
Agent replied · 10 November 2025
Thank you, David and Sarah, for your wonderful feedback! We're thrilled to hear about your positive experience with Rebecca and Grace. Your kind words truly motivate our team. We're grateful for your recommendation and wish you all the best in your new home.
★★★★★ 5/5
TrustpilotElla Didcott has been extremely helpful…
Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊
Grace · 27 August 2026
Agent replied · 23 September 2026
Dear Grace ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you and your friends so well. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa
★★★★★ 5/5
TrustpilotThe overall experience was amazing
The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.
Hazel · 11 September 2026
Agent replied · 23 September 2026
Dear Hazel,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotLorna Piggott⭐️⭐️⭐️⭐️⭐️
Lorna Piggott is an exceptional letting agent who goes above and beyond at every stage of the process. From the very first viewing, she made everything feel easy, professional, and stress-free. She was brilliant at explaining everything clearly, making you feel confident and well-informed every step of the way. Lorna’s friendly, approachable nature made it clear that she genuinely cares about getting the best outcome for her clients.
Emma · 15 January 2026
Agent replied · 23 January 2026
Dear Emma,
Thank you for your wonderful review of Lorna. We're thrilled to hear about your positive experience and appreciate your kind words. Lorna's dedication and professionalism truly shine, and your feedback means a lot to us. We look forward to serving you again in the future!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotSmooth process.
Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.
Jj · 14 September 2026
Agent replied · 23 September 2026
Hi Jj,
Thank you for your wonderful feedback! We're thrilled to hear that Lily made your rental experience smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 4/5
TrustpilotProfessional & Helpful
Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.
G · 18 September 2026
Agent replied · 23 September 2026
Thank you for your kind words and feedback. We're thrilled to hear that Ben provided you with a positive experience. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotCan’t thank Jenna and Sammi enough!
I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.
Kaitlyn · 22 May 2026
Agent replied · 26 May 2026
Dear Kaitlyn,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jenna and Sammi. Your recommendation means a lot to us, and we're glad they made the process stress-free for you. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotOur consultant Ella was fantastic
Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!
Izzy · 26 August 2026
Agent replied · 23 September 2026
Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.
J · 11 May 2026
Agent replied · 26 May 2026
Thank you, J D, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your kind words and look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
TrustpilotI am happy to express my feelings
I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.
Honeymol · 6 May 2026
Agent replied · 26 May 2026
Dear Honeymol , thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Robinson and our services. Your satisfaction is our priority, and we look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
TrustpilotExceptional Support Throughout Our Move
We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.
Mina · 15 May 2026
Agent replied · 26 May 2026
Dear Mina Assad Ibrahim,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSarah was most helpful in serving the…
Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah
Andrew · 11 May 2026
Agent replied · 26 May 2026
Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleMy partner and I bought our first property from Andrew’s with the help of Grace. We couldn’t recommend anyone more, she was absolutely amazing answering all of our questions (no matter how random they were) quickly and thoroughly! We would definitely like to use Andrew’s again in the future. Thank you Grace!
Sophie · 17 February 2026
Agent replied · 17 April 2026
Hi Sophie Louise,
Thank you for your wonderful review! We're thrilled to hear that Grace provided such excellent service. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleRebecca and Grace were excellent in the handling of our house sale. We needed to get our house on the market quickly, as we’d seen a house for sale that we loved, and they couldn’t have been more responsive, helpful and supportive. Communication throughout the process was always clear and prompt. I highly recommend Andrews if you are looking for an estate agent.
Naomi · 17 October 2025
Agent replied · 17 April 2026
Thank you, Naomi, for your wonderful feedback! We're thrilled to hear Rebecca and Grace made your house sale smooth and efficient. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes in your new home!
★★★★★ 5/5
TrustpilotSuch a lovely team
Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around
Wardat · 17 August 2026
Agent replied · 23 September 2026
Dear Wardat ,
Thank you for your wonderful review! We're thrilled to hear that Molly, Isabelle, and Rebekah made your property search a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa
★★★★★ 5/5
TrustpilotVery positive experience seeing…
Very positive experience seeing properties with Andrews. Lois was wonderful in helping to view the property and answering questions.
Hamza · 19 August 2026
Agent replied · 23 September 2026
Thank you, Hamza, for your wonderful review! We're thrilled to hear you had a positive experience with Lois and our team. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotBen was welcoming and friendly and gave…
Ben was welcoming and friendly and gave the tour of the place with a great energy. Great experience!
Shivangi · 19 August 2026
Agent replied · 23 September 2026
Hi Shivangi, Thank you for your wonderful feedback! We're thrilled to hear that Ben made your experience enjoyable with his welcoming and energetic tour. We appreciate your kind words and look forward to seeing you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotLetting
Ella has been really helpful throughout the entire experience - great communication and helpful advice, regular updates and support.
Becca · 8 August 2026
Agent replied · 23 September 2026
Hi Becca, thank you for your wonderful feedback! We're thrilled to hear that Ella provided excellent support and communication. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!
★★★★★ 1/5
TrustpilotI brought a ground floor flat in…WARMLEY
I brought a ground floor flat in Warmley Bristol from Andrews estate agents . The staff lied to me about the property, because they had a customer from hell. I was told I don’t need a survey done. How wrong they were. The flat is covered in mould. Cracks on the outside wall, and so on. . I had to replace the bathroom and kitchen. They squeezed has much money out of me for the customer . I discovered after the sale, the vender did have the property up for sale 5 times with Andrews estate agents in longwell green Bristol. They were desperate to sale to get their commission. I am still furious from a year on wards. I will not be selling my flat with Andrews if I decide to move in the future.
Michelle · 8 May 2026
Agent replied · 26 May 2026
Dear Michelle Jane,
Thank you for sharing this. Please can you contact the branch team so we can complete a formal complaint investigation.
Best regards,
Alison
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