Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat services
Janine was fab.
Kept me up to date on everything and every movement. Also helped step in and prompted both solicitors sides of we didn’t receive an update.
She was genuine and couldn’t seem happier for me the day I got the keys. Other staff were always so helpful and polite on the phone if Janine was out. Always returned your call if you left a message or emailed.
I would recommend.
Thank you to everyone at Andrews
Lauren · 1 September 2026
Agent replied · 22 September 2026
Dear Lauren,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Janine and our team. Your recommendation means a lot to us. We're delighted to have been part of your journey. Best wishes , Lisa
★★★★★ 5/5
TrustpilotFirst time renting property
It was the first time I have ever let a property, Julie made it so easy, explained what I needed to put in place to be compliant, she supported through out always a lovely when I phoned, & when I needed help, she got it sorted immediately. The rest of the team, at Andrews were really efficient & helpful, i would recommend them. I rented the properly in less that 2 weeks, took away all my worries.
Julie · 13 October 2026
★★★★★ 5/5
TrustpilotMonika has has been helpful and polite…
Monika has has been helpful and polite to me ever since I made a complain regarding about the bathroom. She keeps on updating me, and above all Tom is very fantastic handyman. I wish you will send him over anytime I've issues in the property.
Robert · 22 September 2026
Agent replied · 10 October 2026
Hi Robert, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and Tom. Your satisfaction is our priority, and we're always here to assist you. Best wishes , Lisa
★★★★★ 5/5
TrustpilotWe had a brilliant experience with…
We had a brilliant experience with Andrews (Bear Flat). From our first meeting with Emily I knew we were in safe hands, she clearly had a great understanding of the market & set realistic expectations whilst also aiming to get the best price & more importantly the best buyer for our property. She was enthusiastic & always on the end of the phone should we have any queries or questions. The rest of the team matched her enthusiasm & patience. Special shout out to Sophia & Keith too. We sold our property within a week & also had an offer accepted on our dream property. The process took less than 3 months from start to finish & was smooth at every stage thanks to great communication from our Andrews with everyone in the chain. I wouldn’t hesitate to recommend Andrews (Bear Flat) again. Many thanks!
Vicki · 18 November 2025
Agent replied · 30 October 2024
Hi Vicki,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Emily, Sophia, Keith, and the team at Andrews Bath Bear Flat . Your satisfaction is our priority, and we're delighted to have helped you find your dream property. We appreciate your recommendation! Best wishes , Lisa
★★★★★ 5/5
TrustpilotMonika - Exceptional Property Management
I cannot recommend Monika highly enough. She has been managing our house and has been absolutely brilliant at handling any issues that come up. She is always approachable, professional, and genuinely cares about getting things resolved quickly and efficiently.
Matthew · 26 September 2026
Agent replied · 10 October 2026
Dear Matthew Tabima - Cuervo,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Her dedication and professionalism are truly valued. We appreciate your recommendation and look forward to continuing to serve you.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotDaryn has been so helpful
Daryn has been so helpful, patient , calm and polite. Daryn has kept me fully up to date on how everything is going . I can’t have asked for more. Thank you. Very impressed . Great team!
Sarah · 1 October 2026
Agent replied · 30 October 2024
Hi Sarah, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Daryn. Our team strives to provide exceptional service, and your kind words mean a lot to us. We look forward to serving you again in the future!
★★★★★ 5/5
TrustpilotVery good customer service
Very good customer service! I was looking for my next rental property, and Daryn Mukoyi was super helpful. Booked me in for a viewing and was super quick at sorting out the paperwork for me. Thank you!
Georgia · 1 October 2026
Agent replied · 10 October 2026
Hi Georgia, thank you for your wonderful review! We're thrilled to hear about your positive experience with Daryn Mukoyi. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes from Andrews Head Office!
★★★★★ 5/5
TrustpilotElla Didcott has been extremely helpful…
Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊
Grace · 27 August 2026
Agent replied · 22 September 2026
Dear Grace ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you and your friends so well. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa
★★★★★ 5/5
TrustpilotThe overall experience was amazing
The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.
Hazel · 11 September 2026
Agent replied · 22 September 2026
Dear Hazel,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotI have just moved into my new place and…
I have just moved into my new place and Daryn was very helpful from start to finish with the entire process. He’s very professional and kept me informed of everything!
Najwa · 10 October 2026
Agent replied · 13 October 2026
Dear Najwa Suhaimi,
Thank you for your wonderful review! We're thrilled to hear that Daryn provided excellent service during your move. Your feedback is greatly appreciated, and we're delighted to have been part of your new beginning.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotOur consultant Ella was fantastic
Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!
Thank you so much Ella!
Izzy · 26 August 2026
Agent replied · 22 September 2026
Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSmooth process.
Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.
Jj · 14 September 2026
Agent replied · 22 September 2026
Hi Jj,
Thank you for your wonderful feedback! We're thrilled to hear that Lily made your rental experience smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 4/5
TrustpilotProfessional & Helpful
Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.
G · 18 September 2026
Agent replied · 22 September 2026
Thank you for your kind words and feedback. We're thrilled to hear that Ben provided you with a positive experience. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotCan’t thank Jenna and Sammi enough!
I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.
Kaitlyn · 22 May 2026
Agent replied · 23 May 2026
Dear Kaitlyn,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jenna and Sammi. Your recommendation means a lot to us, and we're glad they made the process stress-free for you. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.
J · 11 May 2026
Agent replied · 23 May 2026
Thank you, J D, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your kind words and look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
TrustpilotI am happy to express my feelings
I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.
Honeymol · 6 May 2026
Agent replied · 23 May 2026
Dear Honeymol , thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Robinson and our services. Your satisfaction is our priority, and we look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
TrustpilotExceptional Support Throughout Our Move
We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.
Mina · 15 May 2026
Agent replied · 23 May 2026
Dear Mina Assad Ibrahim,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSarah was most helpful in serving the…
Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah
Andrew · 11 May 2026
Agent replied · 23 May 2026
Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotHelpfull Staff
As a tenant the property management experience has been good. In particular Elizabeth has been very responsive and helpful.
Arend · 3 October 2026
Agent replied · 10 October 2026
Dear Arend,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our property management, especially with Elizabeth. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotSuch a lovely team
Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around
Wardat · 17 August 2026
Agent replied · 22 September 2026
Dear Wardat ,
Thank you for your wonderful review! We're thrilled to hear that Molly, Isabelle, and Rebekah made your property search a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa
★★★★★ 5/5
TrustpilotGreat experience viewing a property today.
Great experience viewing a property today. Amanda and Ben were friendly, professional, and very helpful. Highly recommended!
Narren · 23 September 2026
Agent replied · 10 October 2026
Hi Narren, thank you for your wonderful review! We're thrilled to hear that Amanda and Ben made your property viewing a great experience. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotMonika is great help and pleasure to…
Monika is great help and pleasure to work with. Highly recommend.
Charlie · 12 October 2026
Agent replied · 13 October 2026
Thank you, Charlie, for your wonderful feedback! We're thrilled to hear that Monika provided excellent service. Your recommendation means a lot to us . If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Excellent service from start to finish. The team were professional, friendly and responsive throughout the whole process. Communication was clear, and they kept me updated at every stage, which made everything much easier and less stressful.
I really appreciated their helpful and straightforward approach. I would happily recommend them to anyone looking for a reliable and professional estate agent.
Ryan · 5 October 2026
Agent replied · 10 October 2026
Thank you, Ryan, for your wonderful review! We're thrilled to hear about your positive experience with our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. We look forward to serving you again in the future! Best wishes , Lisa
★★★★★ 5/5
TrustpilotVery positive experience seeing…
Very positive experience seeing properties with Andrews. Lois was wonderful in helping to view the property and answering questions.
Hamza · 19 August 2026
Agent replied · 22 September 2026
Thank you, Hamza, for your wonderful review! We're thrilled to hear you had a positive experience with Lois and our team. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes , Lisa
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
