Andrews Estate Agents reviews

★★★★★ 5/5

Google

We had a very positive experience with this estate agency from start to finish. The whole process was smooth, well organised and clearly explained at every stage. A special thank you to Patrick, who was incredibly helpful, professional and always available to answer our questions. He made what can be a stressful process much easier and we really appreciated his support and guidance throughout. We would definitely recommend this agency to anyone looking to buy or rent a property.

Almudena · 9 April 2026

★★★★★ 5/5

Google

Finding a place in Tunbridge Wells was honestly quite stressful, but Andrews made the whole process much easier. They were quick to respond and shared listings that genuinely matched what we were looking for, rather than random options. Viewings were easy to arrange, and communication was clear throughout. Patrick was especially helpful and patient, always happy to explain things and guide us through the paperwork and references. Overall, a really positive experience and a team I’d happily recommend.

Shiv · 16 February 2026

★★★★★ 5/5

Google

The service received at Andrews was impeccable, working with Mr Jay Cooper was an absolute pleasure. He was consistently responsive, keeping us in the loop at every stage of the home-buying process and providing support during the stressful closing period. His patience and clear explanations put our minds at ease, making the entire experience smooth and stress-free. He Genuinely cared about helping us close the deal on priority . He patiently answered all our questions, and made us feel like we were his only clients. His unwavering support and empathy created a fantastic experience, and we highly recommend the Andrews to anyone seeking a realtor who prioritises their need. Thank you Jay.

Nivea · 16 September 2025

★★★★★ 5/5

Google

We decided to go in a different directions to Andrew’s when selling out flat back in January. Since then Brian has been in touch every 2-4 weeks in a polite and respectful manner. He has never pushed us to change to Andrew’s or put any pressure on us to do so. But more just seemed to genuinely care and check in. We eventually accepted an offer via another estate agents on our property and even on notifying Brian of this he seemed genuinely pleased and excited for us. The communication, personability , and engagement has been excellent from Brian, and this is with someone who wasn’t even using their service.

A · 31 July 2025

★★★★★ 5/5

Google

After searching for nearly 9 months and dealing with some awful agents along the way, we finally found Patrick at Andrews! From the first enquiry to the signing of the contract, Patrick was so amazingly helpful and still continues to be. I'd highly recommend the Andrews team in Tunbridge Wells, they are genuinely invested in helping people get their dream home and will bend over backwards to accommodate and resolve any issues that may arise during the process. A huge thank you from me and my mam for all you have done!!

Natalie · 16 July 2025

★★★★★ 5/5

Google

I would highly recommend working with Andrew’s, Brian and the team are very thorough and always kept me updated. The Property I sold with them sold very quickly and they were supportive throughout the whole process and I would definitely use them again.

Sophia · 14 April 2026

★★★★★ 5/5

Google

Jay Cooper was fantastic throughout the whole process of buying our new home. He was always supportive, responsive and proactive, helping to keep everything moving and making what can be a stressful experience feel a bit smoother. We really appreciated his professionalism and genuine commitment. Highly recommended.

Andrea · 16 February 2026

★★★★★ 5/5

Google

Brian Barnsby was our initial point of contact when deciding what estate agent to go with. Brian gave us his experience and advice about where the market was and the best approach to the sale. Although he handed over to the Orpington office he kept a good overview of the sale progress. Thanks Brian for a good job done!!

Paul · 16 September 2025

★★★★★ 5/5

Google

I am so grateful for the help I had organising renting my flat through Andrews. Ruth did my viewing, and she was so lovely and friendly, and very helpful! Patrick was brilliant and efficient with organising my tenancy, making sure I understood everything I needed to do. Thank you so much.

Ciara · 16 November 2025

★★★★★ 5/5

Google

I recently completed on the purchase of a flat in Tunbridge Wells and received excellent service from Andrews throughout the entire process. I dealt with Jay who was happy to answer each and every query I had (of which there were many with this being my first purchase). He was also very helpful with trying to get a slightly prolonged sale across the line doing all he could to help and remaining very patient with my pestering phone calls! I would highly recommend Andrews to anyone in the area or looking to move to.

Brandon · 25 November 2024

★★★★★ 5/5

Google

Patrick was most helpful during the setup process. He prompty replied to any questions and problems I had which resulted in a very smooth and timely process. Had a very good experiance; would be happy to use again.

Elliot · 16 February 2026

★★★★★ 5/5

Google

I recently completed the purchase of my property and couldn’t be happier with the service I received throughout the process. It was a long and at times challenging journey, but the team was incredibly supportive, patient, and professional from start to finish. Communication was always clear, and they kept me informed every step of the way, which really helped reduce the stress. I’m very grateful for all the hard work and would highly recommend their services to anyone buying a property. Thank you again for making it happen ⭐⭐⭐⭐⭐

Miled · 2 April 2026

★★★★★ 5/5

Google

I am so grateful for the help from Andrews especially over recent months regarding everything to do with my flat. Thank you to Ruth King who is coordinating everything in a really amazing way.

DM · 16 March 2026

★★★★★ 5/5

Google

Currently buying a house through Andrews, and so far the experience with Jay has been fantastic. I had some admin confusion and he’s been super helpful with getting all the documents lined up, whilst explaining things clearly.

Jake · 16 February 2026

★★★★★ 5/5

Google

I had an excellent experience with Andrews, and I want to give a special shout-out to Patrick, Tom, and Ruth for their outstanding service. Patrick was incredibly helpful throughout the process, providing timely advice and always addressing my questions with patience. Tom handled all the details with great communication skills, ensuring everything ran smoothly. Ruth’s expertise and friendly approach made the whole experience even better. I highly recommend Andrews for their professionalism and efficiency, especially if you get to work with Patrick, Tom, and Ruth. A fantastic team!

Sean · 16 October 2024

★★★★★ 5/5

Google

The team at Andrews Tunbridge Wells are absolutely incredible. I had quite a difficult purchase (no fault of theirs) and the staff at Andrews Tunbridge Wells were extremely dilligent in resolving issues and making sure that my purchase was completed! Tom and Jay worked hard to follow up issues that needed to be resolved. They are friendly, effective and professional. I would highly reccomend their services. - James

Pinecone · 17 January 2025

★★★★★ 5/5

Google

Recently sold our property in TW. Tom, Jay and Brian kept us updated at all times, very professional and reliable, would definately recommend.

Steve · 9 April 2026

★★★★★ 5/5

Google

I can’t recommend this agency enough. Patrick made my first renting experience completely stress free and I really have been supported and informed for every step of the process, It’s been made clear that if I have any problems I’m encouraged to pop in which is really appreciated. Thank you so much!

Abigail · 16 July 2025

★★★★★ 5/5

Google

the letting experience is amazing with Andrews Property Tunbridge Wells, I'm happy to share my feeling the whole team is passion, and friendly to my family, I remember when we first land in UK, English is not our mother tongue, and none experience here, they explain all the details to us with patient. moreover, they provide professional suggestion and experience sharing, which help us solve a lot issues in our first year settle down prompt response, as well as the warm conversation makes our UK life very smooth this year, and all these credits go to the whole Andrews TW team Ruth, Patrick, Jay and Thomas I don't have chance to meet up with Andrews property management team, and they also do a fantastic job

Samson · 13 May 2024

★★★★★ 5/5

Google

Patrick was very helpful in getting us sorted out with our new tenancy, and was happy to answer any questions we had. Would certainly use Andrews again.

Cameron · 16 February 2026

★★★★★ 5/5

Google

Ruth was helpful in transitioning from renting my house directly through my landlord to now being managed by Andrews.

Lorna · 16 March 2026

★★★★★ 5/5

Google

Thank you to Patrick for all the help and assistance in making sure everything went smoothly and efficiently with all I needed in moving into my new apartment.

Jonathan · 16 November 2025

★★★★★ 5/5

Google

Great service received from Andrews, specifically from Jay Cooper. Jay has been polite and professional throughout our purchase process. He was very good on communication and getting back to us quickly and keeping us updated when required. Thank you Jay for helping to make this process easier.

Patricia · 16 April 2025

★★★★★ 5/5

Google

What a fantastic experience it has been working with Andrews to find my new home. Patrick went above & beyond to help me secure my new property and in such a quick, friendly & efficient manor too. He kept me updated every step of the way …

Tyler · 16 April 2025