Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSteve Fay, the property manager for my studio flat in Tunbridge Wells, has been brilliant at fixing a recent problem that arose for my tenant. He personally handled the whole situation and went above and beyond to help solve the situation - and it was a Saturday, too! I can highly recommend him and want to thank him for his excellent service.
Frances · 16 June 2025
Agent replied · 16 April 2026
Thank you, Frances, for your wonderful feedback! We're thrilled to hear about Steve's exceptional service. Your recommendation means a lot to us, and we'll be sure to pass on your kind words to him. We appreciate your support and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleThank you Patrick for all your help in getting me and Ben in our flat!
You’ve been super helpful all the way through and quick to reply to any queries I had.
Thank you so much!
Kayti2010 · 27 July 2024
Agent replied · 26 August 2024
Thank you, Kayti! We're thrilled to hear Patrick was able to assist you and Ben so effectively. Enjoy your new flat!
★★★★★ 5/5
GoogleAndrews is excellent and I dealt with Patrick a very soft guy with very good communication skills
Jane · 16 April 2025
Agent replied · 16 April 2026
Thank you Jane, for your wonderful feedback! We're thrilled to hear about your positive experience with Patrick. Your satisfaction is our priority, and we appreciate your support. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GooglePatrick was great in arranging our tenancy. Very informative, helpful and quick to respond! Would highly recommend.
Jack · 16 April 2025
Agent replied · 16 April 2026
Thank you, Jack, for your fantastic review! We're thrilled to hear that Patrick provided such excellent service. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
GoogleRuth at Andrews lettings in Tunbridge Wells is incredibly organised, conscientious and proactive. She goes above and beyond to help landlords create homes that tenants can feel happy to live in, and landlords can be reassured that expensive maintenance problems won’t be missed.
Deborah · 13 February 2024
Agent replied · 12 June 2024
Hi Deborah, thank you for sharing your experience with us. It's fantastic to see that Ruth has been so attentive in working with you to resolve any issues and create a great relationship between all parties, we believe that is key to successful property rental and management. Thanks, Rhys
★★★★★ 5/5
GoogleI had a great experience with Andrews, Jay was very accommodating with viewing times and was always quick to respond to any questions, would recommend!
Jamie · 15 December 2024
Agent replied · 22 December 2024
Thank you, Jamie! We're thrilled to hear you had a great experience with Jay and found our service accommodating. Your recommendation means a lot to us! Best wishes , Lisa
★★★★★ 5/5
GoogleBrian in the Tunbridge Wells branch has been amazing. He made sure the flat was marketed properly and got us a buyer quite quickly. He has been in touch throughout, ensuring the legal process stayed on track, going way beyond what would normally be expected. Great service, would definitely use Andrews again.
Di · 16 August 2025
Agent replied · 16 April 2026
Thank you, Di, for your wonderful feedback! We're thrilled to hear about your positive experience with Brian at our Tunbridge Wells branch. Your satisfaction is our priority, and we look forward to assisting you again in the future.
★★★★★ 5/5
GoogleI went through Andrew’s to rent my first property and they were organised, prompt and kind. Patrick was very helpful throughout the process and it made a first time move go as smoothly as possible!
Jessica · 5 June 2024
Agent replied · 12 June 2024
Hi Jessica, thanks for the five star review, fantastic to see Patrick was very helpful and amazing to hear he was able to make everything go as smooth as possible for you. Thanks for sharing and all the best on your move, Laura.
★★★★★ 5/5
GoogleBrilliant service from Jay and Thomas at Andrews, Tunbridge Wells. From the marketing of our property through to completion ,they were with us step-by-step, through all the ups and downs. Keeping our buyer onside and us informed. Thank you very much!
John · 16 November 2025
Agent replied · 16 April 2026
Hi John, thank you for your fantastic feedback! We're thrilled to hear about your positive experience with Jay and Thomas. It's great to know they supported you every step of the way. We appreciate your kind words and look forward to assisting you in the future!
★★★★★ 5/5
GoogleI recommend Andrews to anyone who has not yet decided on a real estate agency.
From personal experience. Professionals in the real estate market. Individual approach to each client. Support and accompaniment throughout the process. And Ruth King is an excellent agent. A professional. Personal thanks especially to her.
Julia · 13 June 2023
Agent replied · 12 June 2024
Good afternoon Julia Surmanidze, thanks for your review. I’m happy to hear that we provided a great experience for your move in Tunbridge Wells.
★★★★★ 5/5
GoogleAndrews are so reliable and made me moving in with my partner soo easy; no hassle and kept very simple. Patrick who was our main point of contact was super friendly, professional and helpful (replying quickly to queries we had on email too)! Would highly recommend Andrews :)
Ihsan · 16 August 2025
Agent replied · 16 April 2026
Hi Ihsan M, thank you for your wonderful review! We're thrilled to hear that Patrick and our team made your move easy and hassle-free. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes in your new home!
★★★★★ 5/5
GoogleHad a very good experience with Andrew's, Patrick was very helpful and was able to guide us through the process with no problems at all. Thank you Patrick for all you help.
Cabal · 29 May 2024
Agent replied · 12 June 2024
Thank you for the five star review. Fantastic to see that Patrick has been so helpful and informative throughout your dealings with us. Thanks again, Rhys
★★★★★ 5/5
GoogleRuth is our fairy godmother, who we met after numerous viewings and boring propositions with various of agents. We are very happy with exactly that house which we wanted for a such short period of cooperation with Andrews represented by Ruth and Patrick!
highly recommend!
Anton · 17 August 2023
Agent replied · 12 June 2024
Good afternoon Anton Posunko, thank you for taking your time to leave us a review.
★★★★★ 5/5
GooglePatrick helped me rent a flat in Tunbridge Wells. I had to move quite suddenly and he was exceptionally helpful in expediting the process, responded to emails / phonecalls promptly and was courteous, efficient and professional throughout the process. Made it easy. Many thanks Patrick
Joseph · 17 August 2023
Agent replied · 12 June 2024
Good morning Joseph Pierson, thank you for your review.
★★★★★ 5/5
GoogleI greatly appreciate Andrews for their help to find a home at desired location in Tunbridge Wells. Ms Ruth King and Mr. Patrick were quick to respond on our queries and completed all the tenancy formalities with ease.
Divya · 15 December 2023
Agent replied · 12 June 2024
Hi Divya, thank you for taking the time to write us a five star review. Fantastic to hear the team in Tunbridge Wells and in particular Ruth and Patrick have been on hand to help you with all your queries! Thank you again and all the best, Laura.
★★★★★ 5/5
GoogleThe whole team have been great. Sold our flat within 10 days. Plenty of viewings and offers. Special thanks to Jay, Matt and Tom.
Excellent service and communication
Kevin · 27 June 2024
Agent replied · 26 August 2024
Hi Kevin, thank you for the review. Fantastic to see that the team in Tunbridge Wells were able to sell your house so promptly and delivered an excellent service to you! Thanks again, Rhys
★★★★★ 5/5
GoogleThanks to Patrick everything went smoothly and I got my flat in less than two weeks. I cannot recommend more.
Ingrid · 18 October 2024
Agent replied · 23 October 2024
Thank you, Ingrid! We're thrilled to hear Patrick made the process smooth and quick for you. Enjoy your new flat! Best wishes , Lisa
★★★★★ 5/5
GoogleI called the branch to get some advice about whether or not I should extend the lease on my flat, I spoke to Tom who was very helpful, will definitely come back to Andrews if I decide to sell.PositiveResponsiveness, Quality, Value
Amy · 27 August 2023
Agent replied · 12 June 2024
Hello Amy, thanks for sharing your experience with us and all the best.
★★★★★ 5/5
GoogleExellent customer service from Andrews and namley Jay Cooper who was very helpful with my purchase. Jay kept me posted on all aspects of the sale progression.
Damon · 11 June 2024
Agent replied · 12 June 2024
Hi Damon, thank you so much for the review. Fantastic to see that Jay has been so helpful with your purchase. Congratulations on your new home and we hope you settle in to your new home! Thanks, Rhys
★★★★★ 5/5
GoogleRuth has dealt throughout with the successful reletting of my property.
Every aspect was professionally dealt with promptly and I had full confidence in her kind help.
Thank you
Erika Fishwick
ROBERT · 14 March 2024
Agent replied · 12 June 2024
Good afternoon ROBERT COWELL, thank you for taking your time to leave us a review. thanks for leaving us 5 star feedback!
★★★★★ 5/5
GoogleAndrews were able to arrange for cleaning of the property in between tenants and repairs to be completed, then arranged viewings - all following coronavirus guidelines. New tenants are now in and I am extremely pleased with the whole process which was quick and painless for me! Thank you to Patrick for all his help and guidance.PositiveResponsiveness, Professionalism
Pauline · 13 June 2021
Agent replied · 12 June 2024
Hello Pauline, thanks for taking the time to leave us feedback regarding your recent experience. Take care and all the best Patrick and team
★★★★★ 5/5
GoogleVery happy with the service provided by Andrews. Patrick was very professional and went above and beyond to ensure a smooth process from start to finish. Highly recommend
Kim · 13 April 2024
Agent replied · 12 June 2024
Hi Kim, thank you for the five star review. fantastic to see that Patrick and the team at Andrews Tunbridge Wells have been on hand to help you all the way through your journey. Thanks, Rhys
★★★★★ 5/5
GoogleGreat service helping me find a new rental property in a short space of time. Patrick has been very helpful, professional and great at communicating throughout the process.
Rosie · 14 March 2024
Agent replied · 12 June 2024
Hi Rosie, thank you for sharing your experience with us. Fantastic to see that Patrick and team have been on hand to support you with your move. We hope you settle in well, thanks, Rhys
★★★★★ 5/5
GoogleJay and Tom did a top job selling my property. Tricky market and their support was invaluable. I've worked with Andrews over many years and always satisfied with their service.
JJ · 16 November 2025
Agent replied · 16 April 2026
Hi JJ, thank you for your wonderful review! We're thrilled to hear that Jay and Tom provided invaluable support in selling your property. Your continued trust in Andrews Tunbridge Wells means a lot to us. We look forward to assisting you again in the future! Best wishes , Lisa
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