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Andrews Estate Agents Tunbridge Wells reviews

4.9

★★★★★ Excellent

292 reviews across 1 platform

11 Grosvenor Road, Tunbridge Wells, TN1 2AH

Andrews Estate Agents's Tunbridge Wells office at 11 Grosvenor Road is rated 4.9 out of 5 across 292 reviews on 1 platform, including 292 Google reviews rated 4.9.

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4.9 / 5

292

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.

5/5

Google

Steve Fay, the property manager for my studio flat in Tunbridge Wells, has been brilliant at fixing a recent problem that arose for my tenant. He personally handled the whole situation and went above and beyond to help solve the situation - and it was a Saturday, too! I can highly recommend him and want to thank him for his excellent service.

Frances · 16 June 2025

Agent replied · 16 April 2026

Thank you, Frances, for your wonderful feedback! We're thrilled to hear about Steve's exceptional service. Your recommendation means a lot to us, and we'll be sure to pass on your kind words to him. We appreciate your support and look forward to assisting you in the future. Best wishes , Lisa

5/5

Google

Thank you Patrick for all your help in getting me and Ben in our flat! You’ve been super helpful all the way through and quick to reply to any queries I had. Thank you so much!

Kayti2010 · 27 July 2024

Agent replied · 26 August 2024

Thank you, Kayti! We're thrilled to hear Patrick was able to assist you and Ben so effectively. Enjoy your new flat!

5/5

Google

Andrews is excellent and I dealt with Patrick a very soft guy with very good communication skills

Jane · 16 April 2025

Agent replied · 16 April 2026

Thank you Jane, for your wonderful feedback! We're thrilled to hear about your positive experience with Patrick. Your satisfaction is our priority, and we appreciate your support. If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Google

Patrick was great in arranging our tenancy. Very informative, helpful and quick to respond! Would highly recommend.

Jack · 16 April 2025

Agent replied · 16 April 2026

Thank you, Jack, for your fantastic review! We're thrilled to hear that Patrick provided such excellent service. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Jake

5/5

Google

Ruth at Andrews lettings in Tunbridge Wells is incredibly organised, conscientious and proactive. She goes above and beyond to help landlords create homes that tenants can feel happy to live in, and landlords can be reassured that expensive maintenance problems won’t be missed.

Deborah · 13 February 2024

Agent replied · 12 June 2024

Hi Deborah, thank you for sharing your experience with us. It's fantastic to see that Ruth has been so attentive in working with you to resolve any issues and create a great relationship between all parties, we believe that is key to successful property rental and management. Thanks, Rhys

5/5

Google

I had a great experience with Andrews, Jay was very accommodating with viewing times and was always quick to respond to any questions, would recommend!

Jamie · 15 December 2024

Agent replied · 22 December 2024

Thank you, Jamie! We're thrilled to hear you had a great experience with Jay and found our service accommodating. Your recommendation means a lot to us! Best wishes , Lisa

5/5

Google

Brian in the Tunbridge Wells branch has been amazing. He made sure the flat was marketed properly and got us a buyer quite quickly. He has been in touch throughout, ensuring the legal process stayed on track, going way beyond what would normally be expected. Great service, would definitely use Andrews again.

Di · 16 August 2025

Agent replied · 16 April 2026

Thank you, Di, for your wonderful feedback! We're thrilled to hear about your positive experience with Brian at our Tunbridge Wells branch. Your satisfaction is our priority, and we look forward to assisting you again in the future.

5/5

Google

I went through Andrew’s to rent my first property and they were organised, prompt and kind. Patrick was very helpful throughout the process and it made a first time move go as smoothly as possible!

Jessica · 5 June 2024

Agent replied · 12 June 2024

Hi Jessica, thanks for the five star review, fantastic to see Patrick was very helpful and amazing to hear he was able to make everything go as smooth as possible for you. Thanks for sharing and all the best on your move, Laura.

5/5

Google

Brilliant service from Jay and Thomas at Andrews, Tunbridge Wells. From the marketing of our property through to completion ,they were with us step-by-step, through all the ups and downs. Keeping our buyer onside and us informed. Thank you very much!

John · 16 November 2025

Agent replied · 16 April 2026

Hi John, thank you for your fantastic feedback! We're thrilled to hear about your positive experience with Jay and Thomas. It's great to know they supported you every step of the way. We appreciate your kind words and look forward to assisting you in the future!

5/5

Google

I recommend Andrews to anyone who has not yet decided on a real estate agency. From personal experience. Professionals in the real estate market. Individual approach to each client. Support and accompaniment throughout the process. And Ruth King is an excellent agent. A professional. Personal thanks especially to her.

Julia · 13 June 2023

Agent replied · 12 June 2024

Good afternoon Julia Surmanidze, thanks for your review. I’m happy to hear that we provided a great experience for your move in Tunbridge Wells.

5/5

Google

Andrews are so reliable and made me moving in with my partner soo easy; no hassle and kept very simple. Patrick who was our main point of contact was super friendly, professional and helpful (replying quickly to queries we had on email too)! Would highly recommend Andrews :)

Ihsan · 16 August 2025

Agent replied · 16 April 2026

Hi Ihsan M, thank you for your wonderful review! We're thrilled to hear that Patrick and our team made your move easy and hassle-free. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes in your new home!

5/5

Google

Had a very good experience with Andrew's, Patrick was very helpful and was able to guide us through the process with no problems at all. Thank you Patrick for all you help.

Cabal · 29 May 2024

Agent replied · 12 June 2024

Thank you for the five star review. Fantastic to see that Patrick has been so helpful and informative throughout your dealings with us. Thanks again, Rhys

5/5

Google

Ruth is our fairy godmother, who we met after numerous viewings and boring propositions with various of agents. We are very happy with exactly that house which we wanted for a such short period of cooperation with Andrews represented by Ruth and Patrick! highly recommend!

Anton · 17 August 2023

Agent replied · 12 June 2024

Good afternoon Anton Posunko, thank you for taking your time to leave us a review.

5/5

Google

Patrick helped me rent a flat in Tunbridge Wells. I had to move quite suddenly and he was exceptionally helpful in expediting the process, responded to emails / phonecalls promptly and was courteous, efficient and professional throughout the process. Made it easy. Many thanks Patrick

Joseph · 17 August 2023

Agent replied · 12 June 2024

Good morning Joseph Pierson, thank you for your review.

5/5

Google

I greatly appreciate Andrews for their help to find a home at desired location in Tunbridge Wells. Ms Ruth King and Mr. Patrick were quick to respond on our queries and completed all the tenancy formalities with ease.

Divya · 15 December 2023

Agent replied · 12 June 2024

Hi Divya, thank you for taking the time to write us a five star review. Fantastic to hear the team in Tunbridge Wells and in particular Ruth and Patrick have been on hand to help you with all your queries! Thank you again and all the best, Laura.

5/5

Google

The whole team have been great. Sold our flat within 10 days. Plenty of viewings and offers. Special thanks to Jay, Matt and Tom. Excellent service and communication

Kevin · 27 June 2024

Agent replied · 26 August 2024

Hi Kevin, thank you for the review. Fantastic to see that the team in Tunbridge Wells were able to sell your house so promptly and delivered an excellent service to you! Thanks again, Rhys

5/5

Google

Thanks to Patrick everything went smoothly and I got my flat in less than two weeks. I cannot recommend more.

Ingrid · 18 October 2024

Agent replied · 23 October 2024

Thank you, Ingrid! We're thrilled to hear Patrick made the process smooth and quick for you. Enjoy your new flat! Best wishes , Lisa

5/5

Google

I called the branch to get some advice about whether or not I should extend the lease on my flat, I spoke to Tom who was very helpful, will definitely come back to Andrews if I decide to sell.PositiveResponsiveness, Quality, Value

Amy · 27 August 2023

Agent replied · 12 June 2024

Hello Amy, thanks for sharing your experience with us and all the best.

5/5

Google

Exellent customer service from Andrews and namley Jay Cooper who was very helpful with my purchase. Jay kept me posted on all aspects of the sale progression.

Damon · 11 June 2024

Agent replied · 12 June 2024

Hi Damon, thank you so much for the review. Fantastic to see that Jay has been so helpful with your purchase. Congratulations on your new home and we hope you settle in to your new home! Thanks, Rhys

5/5

Google

Ruth has dealt throughout with the successful reletting of my property. Every aspect was professionally dealt with promptly and I had full confidence in her kind help. Thank you Erika Fishwick

ROBERT · 14 March 2024

Agent replied · 12 June 2024

Good afternoon ROBERT COWELL, thank you for taking your time to leave us a review. thanks for leaving us 5 star feedback!

5/5

Google

Andrews were able to arrange for cleaning of the property in between tenants and repairs to be completed, then arranged viewings - all following coronavirus guidelines. New tenants are now in and I am extremely pleased with the whole process which was quick and painless for me! Thank you to Patrick for all his help and guidance.PositiveResponsiveness, Professionalism

Pauline · 13 June 2021

Agent replied · 12 June 2024

Hello Pauline, thanks for taking the time to leave us feedback regarding your recent experience. Take care and all the best Patrick and team

5/5

Google

Very happy with the service provided by Andrews. Patrick was very professional and went above and beyond to ensure a smooth process from start to finish. Highly recommend

Kim · 13 April 2024

Agent replied · 12 June 2024

Hi Kim, thank you for the five star review. fantastic to see that Patrick and the team at Andrews Tunbridge Wells have been on hand to help you all the way through your journey. Thanks, Rhys

5/5

Google

Great service helping me find a new rental property in a short space of time. Patrick has been very helpful, professional and great at communicating throughout the process.

Rosie · 14 March 2024

Agent replied · 12 June 2024

Hi Rosie, thank you for sharing your experience with us. Fantastic to see that Patrick and team have been on hand to support you with your move. We hope you settle in well, thanks, Rhys

5/5

Google

Jay and Tom did a top job selling my property. Tricky market and their support was invaluable. I've worked with Andrews over many years and always satisfied with their service.

JJ · 16 November 2025

Agent replied · 16 April 2026

Hi JJ, thank you for your wonderful review! We're thrilled to hear that Jay and Tom provided invaluable support in selling your property. Your continued trust in Andrews Tunbridge Wells means a lot to us. We look forward to assisting you again in the future! Best wishes , Lisa

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews Estate Agents's Google reviews

Questions about Andrews Estate Agents Tunbridge Wells

How many reviews does Andrews Estate Agents Tunbridge Wells have?

Andrews Estate Agents's Tunbridge Wells office has 292 reviews across 1 platform: 292 on Google.

What is Andrews Estate Agents Tunbridge Wells's rating?

Andrews Estate Agents Tunbridge Wells is rated 4.9 out of 5 across all 292 reviews, and 4.9 out of 5 on Google from 292 reviews.

Where is Andrews Estate Agents's Tunbridge Wells office?

Andrews Estate Agents Tunbridge Wells, 11 Grosvenor Road, Tunbridge Wells, TN1 2AH.

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