Trusted Agent profile · Tunbridge Wells

Andrews Estate Agents reviews in Tunbridge Wells

4.9

★★★★★ Excellent

346 reviews across 1 platform

11 Grosvenor Road, Tunbridge Wells, TN1 2AH

Part of Andrews, see every office.

Andrews's office in Tunbridge Wells, at 11 Grosvenor Road, is rated 4.9 out of 5 across 346 reviews on 1 platform, including 346 Google reviews rated 4.9.

Google logo

4.9 / 5

346

Reviews on Google

This office

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tunbridge Wells.

What do you need help with?

Reviews

Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.

5/5

Google

Had a very good experience with Andrew's, Patrick was very helpful and was able to guide us through the process with no problems at all. Thank you Patrick for all you help.

Cabal · 29 May 2024

Agent replied · 12 June 2024

Thank you for the five star review. Fantastic to see that Patrick has been so helpful and informative throughout your dealings with us. Thanks again, Rhys

5/5

Google

I greatly appreciate Andrews for their help to find a home at desired location in Tunbridge Wells. Ms Ruth King and Mr. Patrick were quick to respond on our queries and completed all the tenancy formalities with ease.

Divya · 15 December 2023

Agent replied · 12 June 2024

Hi Divya, thank you for taking the time to write us a five star review. Fantastic to hear the team in Tunbridge Wells and in particular Ruth and Patrick have been on hand to help you with all your queries! Thank you again and all the best, Laura.

5/5

Google

The whole team have been great. Sold our flat within 10 days. Plenty of viewings and offers. Special thanks to Jay, Matt and Tom. Excellent service and communication

Kevin · 27 June 2024

Agent replied · 26 August 2024

Hi Kevin, thank you for the review. Fantastic to see that the team in Tunbridge Wells were able to sell your house so promptly and delivered an excellent service to you! Thanks again, Rhys

5/5

Google

I called the branch to get some advice about whether or not I should extend the lease on my flat, I spoke to Tom who was very helpful, will definitely come back to Andrews if I decide to sell.PositiveResponsiveness, Quality, Value

Amy · 27 August 2023

Agent replied · 12 June 2024

Hello Amy, thanks for sharing your experience with us and all the best.

5/5

Google

Thanks to Patrick everything went smoothly and I got my flat in less than two weeks. I cannot recommend more.

Ingrid · 18 October 2024

Agent replied · 23 October 2024

Thank you, Ingrid! We're thrilled to hear Patrick made the process smooth and quick for you. Enjoy your new flat! Best wishes , Lisa

5/5

Google

Exellent customer service from Andrews and namley Jay Cooper who was very helpful with my purchase. Jay kept me posted on all aspects of the sale progression.

Damon · 11 June 2024

Agent replied · 12 June 2024

Hi Damon, thank you so much for the review. Fantastic to see that Jay has been so helpful with your purchase. Congratulations on your new home and we hope you settle in to your new home! Thanks, Rhys

5/5

Google

Ruth has dealt throughout with the successful reletting of my property. Every aspect was professionally dealt with promptly and I had full confidence in her kind help. Thank you Erika Fishwick

ROBERT · 14 March 2024

Agent replied · 12 June 2024

Good afternoon ROBERT COWELL, thank you for taking your time to leave us a review. thanks for leaving us 5 star feedback!

5/5

Google

Andrews were able to arrange for cleaning of the property in between tenants and repairs to be completed, then arranged viewings - all following coronavirus guidelines. New tenants are now in and I am extremely pleased with the whole process which was quick and painless for me! Thank you to Patrick for all his help and guidance.PositiveResponsiveness, Professionalism

Pauline · 13 June 2021

Agent replied · 12 June 2024

Hello Pauline, thanks for taking the time to leave us feedback regarding your recent experience. Take care and all the best Patrick and team

5/5

Google

Very happy with the service provided by Andrews. Patrick was very professional and went above and beyond to ensure a smooth process from start to finish. Highly recommend

Kim · 13 April 2024

Agent replied · 12 June 2024

Hi Kim, thank you for the five star review. fantastic to see that Patrick and the team at Andrews Tunbridge Wells have been on hand to help you all the way through your journey. Thanks, Rhys

5/5

Google

The service Andrews letting was excellent, Mr Patrick Henry assisted us professionally and it was a quick process.

Bernard · 16 March 2026

Agent replied · 16 April 2026

Dear Bernard Cruz, Thank you for your wonderful review! We're thrilled to hear that Mr. Patrick Henry provided you with excellent service and a quick process. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service. Best regards, Andrews Tunbridge Wells Team

5/5

Google

Great service helping me find a new rental property in a short space of time. Patrick has been very helpful, professional and great at communicating throughout the process.

Rosie · 14 March 2024

Agent replied · 12 June 2024

Hi Rosie, thank you for sharing your experience with us. Fantastic to see that Patrick and team have been on hand to support you with your move. We hope you settle in well, thanks, Rhys

5/5

Google

Jay and Tom did a top job selling my property. Tricky market and their support was invaluable. I've worked with Andrews over many years and always satisfied with their service.

JJ · 16 November 2025

Agent replied · 16 April 2026

Hi JJ, thank you for your wonderful review! We're thrilled to hear that Jay and Tom provided invaluable support in selling your property. Your continued trust in Andrews Tunbridge Wells means a lot to us. We look forward to assisting you again in the future! Best wishes , Lisa

5/5

Google

Patrick was brilliant! Really helpful and kept me in the loop every step of the way. A really smooth process which allowed me to move into my new home quickly. Natasha took over with the next stage of the process and was very efficient and resolved my queries very quickly. Would definitely recommend!PositiveResponsiveness, Professionalism

Ciara · 27 August 2021

Agent replied · 12 June 2024

Hello Ciara, thanks for taking the time to leave us feedback regarding your recent experience -- all the best and take care.

5/5

Google

The staff at Andrews in Tunbridge Wells were amazing, particularly Simon Godin and Patrick Henry who helped me every step of the way. I found them to be Professionals at all times, informative, helpful and friendly.They worked hard to find me a property that I love and I would recommend them to anyone.Top Marks guys👍🏼

Suzy · 13 June 2021

Agent replied · 12 June 2024

Hi Suzy Smithers, thanks for sharing your experience with us.

5/5

Google

Decided to use Andrews to manage our rental and have been very pleased so far. Very helpful explaining the rental process and helping me get my rental ready for our new tenants.

Shanna · 16 October 2025

Agent replied · 16 April 2026

Hi Shanna, thank you for your wonderful feedback! We're thrilled to hear that you're pleased with our service and that we could assist you in preparing your rental. If you need anything else, feel free to reach out.

5/5

Google

Had a great experience with Andrews and Patrick was exceptional! I was trepidatious entering into this market, but it was all smooth sailing with Patrick. He was very professional and helpful, and his response time was 100%.

Kemi · 13 June 2023

Agent replied · 12 June 2024

Hi Kemi Oladipo, we’re so glad to hear that you had a smooth experience from start to finish.

5/5

Google

Ruth from Andrews is very helpful. She helped us finished renovating our property and put back to market very quickly. We thank Ruth for her thorough service.

Cathy · 13 February 2024

Agent replied · 12 June 2024

Hi Cathy, thanks for taking the time to leave us a review. Fantastic to see that Ruth has been such a help to you in getting your property turned around so quickly, thanks again, Rhys.

5/5

Google

The experience was very good and pain free with the whole process - Me and my wife was kept up to date with step by step of the process. Patrick was very good and always calling us to keep us up to date with the whole process where we were at etc.PositiveProfessionalism

Chi-Wing · 27 August 2021

Agent replied · 12 June 2024

Hello Chi, thank you for taking your time to leave us a review. Regards Patrick

5/5

Google

My first experience with Andrews property has been absolutely amazing. I was helped so quickly and efficiently by the fantastic service of Patrick Henry, he has been amazing throughout and so kind and helpful with any questions I have and made this whole experience of my new flat such a dream and straight forward. Huge huge thank you! I will be recommending to others for sure!

Layla · 27 July 2024

Agent replied · 26 August 2024

Hi Layla, we really appreciate your positive review! Amazing to see that Patrick has been so helpful to you throughout your dealings with us. We are so pleased that we could make your dream a reality!

5/5

Google

We recently moved house using Andrews Tunbridge Wells, with the help of Patrick. He was extremely helpful and informative every step of the way, and we really appreciate the time and effort he gave in assisting us with the process.

Ibrahim · 16 July 2025

Agent replied · 16 April 2026

Thank you, Ibrahim, for your wonderful feedback! We're thrilled to hear Patrick made your move smooth and informative. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes in your new home, Lisa

4/5

Google

I have found that the Tunbridge Wells branch has always been polite and helpful. Particularly Jay who has been very prompt in answering any of my phone calls and emails and always very willing to help.

Karen · 13 June 2023

Agent replied · 12 June 2024

Good morning Karen Stevenson, thank you for your review.

5/5

Google

We had fantastic experience with Andrews of Tunbridge Wells. Our letting agent, Ruth King, is wonderful. She is Professional, caring , Responsive and took care of us very well during the letting process., Highly recommend Ruth.

Raghavendra · 13 June 2023

Agent replied · 12 June 2024

Hi Raghavendra Palthur, thanks for the review. We’re so pleased that we were able to find the right solution for your particular situation.

5/5

Google

Many thanks to Edward Khoury for his professionalism ,I'll recommend him to any one who is in search off a house ,he was very kind and efficient ! We were blessed to meet him ✌✌

Claudia · 13 June 2023

Agent replied · 12 June 2024

Hi Claudia Veres, thanks so much for leaving us a 5 star review!

5/5

Google

For almost a month we are searching for house for rent and most of the letting agency turn us down but Patrick from andrews give us hope to find a house for rent in Tunbridge Wells. From the start until the end he is very consistent. He is very approachable and all thru out the process he will be happy to guide and support you. He will give the best option to solve the issue. Cheers to Patrick for helping me and my wife find a place to stay.

Gene · 17 August 2023

Agent replied · 12 June 2024

Good afternoon Gene Agcaoili, thanks for taking the time to leave us feedback regarding your recent experience.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviewsLeave Andrews a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tunbridge Wells.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent