Trusted Agent profile Β· Tunbridge Wells

Andrews Estate Agents Tunbridge Wells reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

292 reviews across 1 platform

11 Grosvenor Road, Tunbridge Wells, TN1 2AH

Andrews Estate Agents's office in Tunbridge Wells, at 11 Grosvenor Road, is rated 4.9 out of 5 across 292 reviews on 1 platform, including 292 Google reviews rated 4.9.

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4.9 / 5

292

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.

5/5

Google

Answered any questions and queries I had. Fast repsonse times. Jay was very helpful.

Jeremiah Β· 17 August 2023

Agent replied Β· 12 June 2024

Good afternoon Jeremiah Joy, thank you for taking your time to leave us a review.

5/5

Google

I was delighted to be the beneficiary of a very personalized service. Andrews held my hand through the problems which inevitably occurred and found super solutions, delivered cheerfully and efficiently. It was a pleasure doing business with them.

Landrsaunders Β· 25 November 2024

Agent replied Β· 9 December 2024

Thank you for your five star feedback! We're thrilled to hear you enjoyed our personalized service and that we could assist you efficiently. Best wishes, Jake

5/5

Google

Amazing service... Patrick is very professional and helped us with everything what we needed... thank you

Jan Β· 13 June 2023

Agent replied Β· 12 June 2024

Hi Jan, thanks for sharing your experience with us. we’re so glad to hear that you had a smooth experience from start to finish.

5/5

Google

This agency made our purchase experience as smooth as possible. Big thank you to Jay Cooper!

Rasa Β· 13 June 2023

Agent replied Β· 12 June 2024

Hi Rasa Gyliene, thank you for your feedback.

5/5

Google

My husband and I bought a property through Andrews, and I would wholeheartedly recommend them. I thought the agent would be acting in the seller's best interest (as is normal), and I didn't expect them to be so helpful to us as buyers. I was therefore pleasantly surprised to find the agent was friendly and accommodating and went above and beyond to make sure we had all the information we needed. I was especially grateful the agent helped us get a viewing for our dream home (the one we ended up buying!) on the date we wanted, despite us not having all the paperwork the agency required, and despite there being significant interest in the property. Thank you!

Julia Β· 13 June 2021

Agent replied Β· 12 June 2024

Hi Julia, Many thanks for your kind comments, I am really pleased you found the property of your dreams and we were able to help you. I wish you the very best of luck in your new home. Kind regards Tom and the whole team at Andrews.

5/5

Google

Ruth has been amazing. Very professional and willing to help throughout the process. Very pleased!

Dan Β· 13 June 2023

Agent replied Β· 12 June 2024

Hi Daniel Coburn, thank you for your feedback. thanks for your review. I’m happy to hear that you had a great experience and found the process as stress free and easy as possible.

5/5

Google

Been an Andrews customer for over 12 years now, and they continue to get better. Very happy working with Andrews. Ruth King has been great to work with. Highly recommend Andrews.

Gavin Β· 13 June 2021

Agent replied Β· 12 June 2024

Hello Gavin, thanks for sharing your experience with us. We're happy to hear that Ruth provided a great experience for your move in Tunbridge Wells.

5/5

Google

Patrick was really helpful during our tenancy process and nothing was too much trouble

Vicky Β· 13 June 2023

Agent replied Β· 12 June 2024

Hi Vicky Cox, thank you for your feedback.

5/5

Google

Andrews persevered in a really challenging market to get our house sold at an excellent price. Thank you very much Tom and Jay πŸ‘ …

Joe Β· 16 April 2025

Agent replied Β· 16 April 2026

Thank you, Joe, for your kind words and 5-star rating! We're thrilled Tom and Jay could assist in selling your house at a great price. Your satisfaction is our priority, and we appreciate your support. Best wishes , Lisa

5/5

Google

Had a very good experience selling my house with Tunbridge Wells Branch of Andrews. The level of communication and support from Peter was excellent.

Ian Β· 13 June 2022

Agent replied Β· 12 June 2024

Good morning Ian Bryant, thank you for your review. thanks for your review. I’m happy to hear that we provided a great experience for your move in Tunbridge Wells.

5/5

Google

Andrews were the selling agents of a property I was purchasing and were very professional, courteous, prompt to act and chased thins up when appropriate. I was very pleased with all the agents I dealt with across 3 offices.

Yvonne Β· 23 September 2024

Agent replied Β· 23 October 2024

Thank you, Yvonne! We're thrilled to hear you had a positive experience with our team across multiple offices. Your kind words mean a lot to us.

5/5

Google

Thank you Patrick for getting me housed so quickly!! Excellent.

Nick Β· 17 August 2023

Agent replied Β· 12 June 2024

Hi Nick Smith, thank you for your feedback.

5/5

Google

Peter has been great and professional and really helped us with the purchase of our first home. Definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value

Mathilde Β· 13 June 2022

Agent replied Β· 12 June 2024

Hi Mathilde Harvey, thanks for sharing your experience with us. Thank you for our review. It’s great to read that we made your move as easy as possible.

5/5

Google

Cannot fault the service that Thomas and his team have provided.

Mark Β· 13 June 2023

Agent replied Β· 12 June 2024

Good afternoon Mark Cheeseman, thank you for your feedback regarding Andrews Tunbridge Wells.

5/5

Google

Patrick is helpful and finds out all the information that you need. He is time responsive and efficient. Couldn't ask for more. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value

H Β· 28 May 2024

5/5

Google

Friendly and professional service from Ruth King, good sound advice on each letting option. Patrick found several tenants all offered the asking rental, or close to. He helped me select the most suitable one without bias. I would recommend the duo very highly.

Christine Β· 13 May 2024

Agent replied Β· 12 June 2024

Hi Christine , Thank you for the five star review and the recommendation. It is fantastic to hear that Ruth gave you advise on each option and that Patrick assisted you with finding and choosing the correct tenant for you. Thanks again , Lisa

5/5

Google

Jay Cooper provided us with an excellent service. He was friendly, well informed, competent and very helpful. Thank you!

Gerett Β· 11 April 2025

Agent replied Β· 16 April 2026

Thank you, Gerett, for your wonderful feedback! We're thrilled to hear about your positive experience with Jay Cooper. Your satisfaction is our priority, and we appreciate your support. If you need any further assistance, feel free to reach out. Best wishes, Jake

5/5

Google

This agency is great. The team is professional, patient and efficient. The team members were very kind and especially Ruth and Tom were very helpful to me and I am very grateful for everything they did

Shane Β· 16 September 2023

5/5

Google

Josh and Olga were fantastic all the way through the process for our recent purchase. They were diligent, timely and personable. Thank you!PositiveResponsiveness, Professionalism

Richard Β· 16 June 2021

Agent replied Β· 15 June 2024

Hello Richard, thank you for your feedback regarding Andrews Tunbridge Wells.

5/5

Google

Very professional! Thank you Tom and Jay!

Alice Β· 13 June 2023

Agent replied Β· 12 June 2024

Good afternoon Alice Randall, thanks for taking the time to leave us feedback regarding your recent experience.

5/5

Google

It was a long hard struggle to get a flat sale through a very persnickety cash buyer. 6 months to be exact but we got there in the end. Thanks to Tom, Ruth, Jay and Patrick for their efforts.

Andy Β· 13 June 2023

5/5

Google

Jay has gone above and beyond on my purchase. Given the works needed to the property I am buying he has gone backward lac and forwards accommodating various appointments and been nothin but professional throughout. I would definitely recommend.

Josh Β· 13 May 2024

Agent replied Β· 12 June 2024

Hi Josh, thanks for the five star review. Brilliant to see that Jay has been such a support for you in what can be a stressful time. We know that Jay will really appreciate seeing your kind feedback. Thanks again, Rhys

5/5

Google

Very good service, helpful from the get go, Patrick was responsive and helped us get our first viewing. 10/10 thanks very much!

Alex Β· 13 June 2021

Agent replied Β· 12 June 2024

Hi Alex Sebastian, thanks for sharing your experience with us. Patrick.

5/5

Google

Ruth, Becky and Patrick are an outstanding lettings team at Andrews Tunbridge Wells. This past year has thrown up all sorts of challenges and the team has always been there to help and resolve things. Looking forward to working with them all in 2024.

Jonathan Β· 14 January 2024

Agent replied Β· 9 December 2024

Hi Jonathan, thank you for your five star review. Fantastic to hear the team has been able to assist you despite some challenges that you came across! We wish you all the best for 2024 and look forward to working with you too. Thanks again and all the best, Laura.

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