Trusted Agent profile · Tunbridge Wells
★★★★★
346 reviews across 1 platform
11 Grosvenor Road, Tunbridge Wells, TN1 2AH
Part of Andrews, see every office.
Andrews's office in Tunbridge Wells, at 11 Grosvenor Road, is rated 4.9 out of 5 across 346 reviews on 1 platform, including 346 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tunbridge Wells.
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
5/5
GoogleBrian at Andrews was very helpful, friendly and not pushy with the purchase of our house. He kept us up to date with the sellers position, which made stress free for us.
Thank you, Louisa, for your wonderful feedback! We're thrilled to hear that Brian made your home-buying experience stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
GoogleI was in good hands while renting with Andrews. Ruth and Patrick were always fast to respond and they both went extra mile to help.
Hi Eva Pottsova, thank you for our review. It’s great to read that we made your move as easy as possible.
5/5
GoogleRuth and Patrick were both great. I found a lovely couple for my refurbished apartment. They helped me through all the legalities. Thank you guys.
Hi Sandie Borrowdale, thanks for sharing your experience with us.
5/5
GoogleAndrews have been professional and friendly throughout. Definitely 5 stars and a huge thank you to Tom for going over and above.
Hi Geraldine Walsh, thanks for sharing your experience with us. thank you for leaving us such a great review.
5/5
GoogleHighly recommended Andrews Tunbridge Wells. Excellent end-to-end service! Our letting agent, Patrick, is always very responsive, helpful and professional. We contacted Andrews from overseas before we moved into the UK and Patrick has provided very useful and professional advice regarding our home choice and tenancy process. With his advice and assistance, we have successfully moved into our new home in Tunbridge Wells within two weeks after our first home viewing.
Hi Maggie Kwok, thanks for sharing your experience with us. we’re so glad to hear that you had a smooth experience from start to finish.
5/5
GooglePatrick, the agent we were in contact with at Andrews was extremely helpful and professional. He is incredibly responsive, in order to facilitate the process as quickly and as easily as possible. He was very understanding in regards to all our requests / enquiries and happy to go above and beyond in order to make sure we were put at ease within the process. I would also like to comment that we exhibited a high level of patience when necessary.
Good afternoon Kwong wing, thanks for taking the time to leave us feedback regarding your recent experience. thanks for your review. I’m happy to hear that you had a great experience and found the process as stress free and easy as possible.
5/5
GooglePatrick Henry at Andrews was a brilliant agent who helped me find my perfect flat! He was helpful, thorough, quick to respond and kind. Very much recommend Andrews
Hi Becca, thank you for your wonderful review and recommendation. We're thrilled to hear that Patrick provided such excellent service. Best wishes in your new flat!
5/5
GoogleSmooth, efficient and quality service. Simon was able to provide clear answers to all my questions and guide me through the letting my flat. I now have tenants in two properties who are both excellent. A stress-free process.
Good afternoon Rob Wilson, thank you for taking your time to leave us a review.
5/5
GooglePatrick was very helpful, supportive and professional.
Hi Yusuf , Thank you for the five star review. It is great to hear that Patrick was helpful , supportive and professional. Thanks again , Lisa
5/5
GoogleThank you Ruth King, the service provided to me was very professional and excellent, I would happily recommend Andrews to all.
Hi Nazgulya Baizakova, thanks for leaving us a review! We’re glad to hear that we were able to help you out with the whole moving process.
5/5
GoogleSimon has provided outstanding support throughout the COVID pandemic despite challenging circumstances. He has picked up all sorts of issues for me and resolved them to my satisfaction. Property management would be a lot harder without Simon and his team.PositiveProfessionalism
Hi Jonathan, thank you for your five star review. Fantastic to hear the team has been able to assist you despite some challenges that you came across! We wish you all the best for 2024 and look forward to working with you too. Thanks again and all the best, Laura.
5/5
GoogleTom at Tunbridge Wells was helpful, polite and patient which was much appreciated when our purchase took longer than expected.
Good afternoon Alison Millis, thank you for your feedback regarding Andrews Tunbridge Wells. thanks so much for leaving us a 5 star review!
5/5
GoogleI would like to say thank you very much to Patrick as he has been very helpful to securing us our first home . He made this stressful process feel like a piece of cake and would highly recommend him to anyone who is looking for their next home
Hi Hannah, thank you so much for the review. We are so pleased to see that we were able to help you secure your first home! Congratulations and we know that Patrick will really appreciate seeing your kind feedback. Thanks again, Rhys
5/5
GooglePatrick was very polite, efficient and informative. He also demonstrated integrity when dealing with my individual circumstances which was very much appreciated. Thanks Patrick :)PositiveResponsiveness, Quality, Professionalism, Value
Good morning Lucy Brown, thank you for your review.
5/5
GoogleI found the whole experience of dealing with Andrews very easy and they delivered on their promise. A friendly and professional service with a particular mention to Patrick and Ruth in the lettings team, thank you for your help and support.
Thank you, Giles! We're thrilled to hear you had a great experience with our team. Patrick and Ruth will be delighted with your kind words. Best wishes, Jake
5/5
GoogleWe used Andrews when we last moved house and, because of their excellent service, here we are again, 11 years later, using them again. This time we were supported by Thomas Clarke who was very professional, good humoured and patient with us and removed a lot of the stress from the process. I would not hesitate to recommend Andrews to a friend or my family. Thanks, Tom.
Hi Ned Alexander, thank you for your feedback.
5/5
GoogleMy husband and I bought a property through Andrews, and I would wholeheartedly recommend them. I thought the agent would be acting in the seller's best interest (as is normal), and I didn't expect them to be so helpful to us as buyers. I was therefore pleasantly surprised to find the agent was friendly and accommodating and went above and beyond to make sure we had all the information we needed. I was especially grateful the agent helped us get a viewing for our dream home (the one we ended up buying!) on the date we wanted, despite us not having all the paperwork the agency required, and despite there being significant interest in the property. Thank you!
Hi Julia, Many thanks for your kind comments, I am really pleased you found the property of your dreams and we were able to help you. I wish you the very best of luck in your new home. Kind regards Tom and the whole team at Andrews.
5/5
GoogleVery quick and professional. My agent Patrick was available anytime.
Hi Michael, thank you for your five star review. Fantastic to hear Patrick was able to assist you! All the best, Laura.
5/5
GoogleI got an excellent service from Patrick at Andrew’s in Tunbridge Wells. I’ve moved house a lot and had some negative experiences with estate agents in the past, but felt very comfortable with Patrick who was a complete professional at all times. I told him what I wanted and my ideal timeframe and he totally delivered for me! He helped me to get things done as quickly as possible, and was open and honest in all his communications. I also received an excellent service from Natasha, who Patrick handed over to for the tenancy coordination. She may have been based in an office elsewhere, but I felt she was close to me! No unnecessary fees, no unnecessary face to face contact, everything explained plainly and humanely. Could not be happier!PositiveResponsiveness, Quality, Professionalism, Value
Hello Rosie, thank you for your feedback regarding Patrick and Natasha at Andrews Tunbridge Wells. Take care and all the best.
5/5
GoogleAnswered any questions and queries I had. Fast repsonse times. Jay was very helpful.
Good afternoon Jeremiah Joy, thank you for taking your time to leave us a review.
5/5
GoogleI was delighted to be the beneficiary of a very personalized service. Andrews held my hand through the problems which inevitably occurred and found super solutions, delivered cheerfully and efficiently. It was a pleasure doing business with them.
Thank you for your five star feedback! We're thrilled to hear you enjoyed our personalized service and that we could assist you efficiently. Best wishes, Jake
5/5
GoogleAmazing service... Patrick is very professional and helped us with everything what we needed... thank you
Hi Jan, thanks for sharing your experience with us. we’re so glad to hear that you had a smooth experience from start to finish.
5/5
GoogleThis agency made our purchase experience as smooth as possible. Big thank you to Jay Cooper!
Hi Rasa Gyliene, thank you for your feedback.
5/5
GoogleMy husband and I bought a property through Andrews, and I would wholeheartedly recommend them. I thought the agent would be acting in the seller's best interest (as is normal), and I didn't expect them to be so helpful to us as buyers. I was therefore pleasantly surprised to find the agent was friendly and accommodating and went above and beyond to make sure we had all the information we needed. I was especially grateful the agent helped us get a viewing for our dream home (the one we ended up buying!) on the date we wanted, despite us not having all the paperwork the agency required, and despite there being significant interest in the property. Thank you!
Hi Julia, Many thanks for your kind comments, I am really pleased you found the property of your dreams and we were able to help you. I wish you the very best of luck in your new home. Kind regards Tom and the whole team at Andrews.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tunbridge Wells.
