Andrews Estate Agents Tunbridge Wells reviews

★★★★★ 5/5

Google

Patrick was brilliant! Really helpful and kept me in the loop every step of the way. A really smooth process which allowed me to move into my new home quickly. Natasha took over with the next stage of the process and was very efficient and resolved my queries very quickly. Would definitely recommend!PositiveResponsiveness, Professionalism

Ciara · 27 August 2021

★★★★★ 5/5

Google

Decided to use Andrews to manage our rental and have been very pleased so far. Very helpful explaining the rental process and helping me get my rental ready for our new tenants.

Shanna · 16 October 2025

★★★★★ 5/5

Google

Ruth from Andrews is very helpful. She helped us finished renovating our property and put back to market very quickly. We thank Ruth for her thorough service.

Cathy · 13 February 2024

★★★★★ 5/5

Google

Had a great experience with Andrews and Patrick was exceptional! I was trepidatious entering into this market, but it was all smooth sailing with Patrick. He was very professional and helpful, and his response time was 100%.

Kemi · 13 June 2023

★★★★★ 5/5

Google

We recently moved house using Andrews Tunbridge Wells, with the help of Patrick. He was extremely helpful and informative every step of the way, and we really appreciate the time and effort he gave in assisting us with the process.

Ibrahim · 16 July 2025

★★★★★ 5/5

Google

The experience was very good and pain free with the whole process - Me and my wife was kept up to date with step by step of the process. Patrick was very good and always calling us to keep us up to date with the whole process where we were at etc.PositiveProfessionalism

Chi-Wing · 27 August 2021

★★★★★ 4/5

Google

I have found that the Tunbridge Wells branch has always been polite and helpful. Particularly Jay who has been very prompt in answering any of my phone calls and emails and always very willing to help.

Karen · 13 June 2023

★★★★★ 5/5

Google

We had fantastic experience with Andrews of Tunbridge Wells. Our letting agent, Ruth King, is wonderful. She is Professional, caring , Responsive and took care of us very well during the letting process., Highly recommend Ruth.

Raghavendra · 13 June 2023

★★★★★ 5/5

Google

Many thanks to Edward Khoury for his professionalism ,I'll recommend him to any one who is in search off a house ,he was very kind and efficient ! We were blessed to meet him ✌✌

Claudia · 13 June 2023

★★★★★ 5/5

Google

For almost a month we are searching for house for rent and most of the letting agency turn us down but Patrick from andrews give us hope to find a house for rent in Tunbridge Wells. From the start until the end he is very consistent. He is very approachable and all thru out the process he will be happy to guide and support you. He will give the best option to solve the issue. Cheers to Patrick for helping me and my wife find a place to stay.

Gene · 17 August 2023

★★★★★ 5/5

Google

Went through Andrews for my new tenancy - Patrick at the Tunbridge Wells branch was fantastic. Very easy process, good communication. Made what can be a stressful time very straight forward. Thank you Patrick!

Natalie · 13 June 2023

★★★★★ 5/5

Google

We received great service from Matt, Jay and Tom at Andrews Tunbridge Wells Branch. We received and accepted an offer within a week of listing our flat. They’ve kept us informed all the way along, carried out viewings on our behalf, liaised and gave access to photographers, surveyors and repeat visits by the purchaser. We highly recommend the Tunbridge Wells office . Excellent service.

Karen · 27 June 2024

★★★★★ 5/5

Google

Have recently moved property and worked with Ruth and Patrick who were both really helpful throughout the process and made it as pain free as possible :-)

Alistair · 15 November 2023

★★★★★ 5/5

Google

Very professional service, many thanks to Patrick for the help.

Komal · 23 September 2024

★★★★★ 5/5

Google

Had a great experience from the very start with Ruth who was extremely friendly, knowledgable and willing to help. Thank you Ruth for helping us find a beautiful home! Claudia and Micheline

Michelle · 13 June 2023

★★★★★ 2/5

Google

I found them to be quite rude unfortunately. I tried to book a valuation and it took three phone calls to finally speak to someone, who turned out to be quite dismissive about seeing the property, then he abruptly hung up the phone while I was saying thanks and bye. I think he made some (untrue) assumptions about the property and basically decided to fobb me off. A polite explanation would have been a much more professional way of dealing with the situation. It’s a shame because my family have used Andrews on more than one occasion in the past, but now we’ll go elsewhere.

Daisy · 13 June 2023

★★★★★ 5/5

Google

As a newcomer to UK, I am lucky to have Andrews in TW provided my family professional and excellent service in letting property here. All members of the team are helpful and friendly. Many thanks to Andrews to make our dreams come true! Special thanks to Mr Henry Patrick, we appreciate your patience and expertise in guiding us step by step to complete the process smoothly without any delay. You are responsive and always ready to help. An excellent experience! Carmen (tenant)

Carmen · 13 June 2023

★★★★★ 5/5

Google

As a new landlord I have been very impressed with Andrews so far. Having consulted a few agents around Tunbridge Wells I chose Andrews to manage my property as they were by far the most helpful in helping me understand the process and my responsibilities. From instructing them, it took less than a week before I secured a tenant and they have been excellent in their organisation, communication and administration. I have had an extremely positive experience and fully expect the great service to continue for the life of my tenancy. I would highly recommend Andrews.

Ben · 13 June 2023

★★★★★ 5/5

Google

Really helpful branch in Tunbridge Wells - lovely staff - even after our tenancy had ended they were so helpful with any questions we had! Thanks Ruth!

Will · 16 October 2023

★★★★★ 5/5

Google

Made renting my flat such a breeze! I was new to being a landlord and have heard horror stories from friends and family about terrible agents. Ruth and Patrick were professional and personal! They never made me feel uncomfortable and helped me every step of the way!PositiveQuality

Daryl · 13 June 2021

★★★★★ 5/5

Google

Amazing experience from Andrews for moving into my first place after graduating university. Ruth was extremely detailed with the viewing and Patrick on the admin side helped me a lot.

Jacob · 13 June 2023

★★★★★ 5/5

Google

Great experience with Andrews in Tunbridge Wells. Our dealings with Tom were always pleasant and we found him to be particularly helpful. Swift communication and always following up on things.

Adel · 13 June 2023

★★★★★ 5/5

Google

We were assisted by Jay in our first house purchase. Jay and the Andrews team were very helpful in all parts of the process and have taken the time to carefully answer any questions we have had. Thank you very much!

Dngsykes · 16 April 2025

★★★★★ 5/5

Google

From day one of dealing with Andrews, I have always encountered friendliness, professionalism and efficiency. It’s a joy dealing with Ruth and Patrick in the TW office. I feel very confident entrusting them with our rental property. I highly recommend them.

John · 16 April 2025